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Opportunity for Change EDWARD DRIESSE CHIEF INFORMATION OFFICER 1
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Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

May 01, 2018

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Page 1: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Opportunity for ChangeEDWARD DRIESSE

CHIEF INFORMATION OFFICER

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Page 2: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

National Headlines

Unemployment rises in 27 states last month

Twitter hack opens popups, causes havoc

Kids face intensive tracking on the Web

Code that tracks users browsing prompts lawsuit

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Page 3: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Local Headlines

Healthcare facing huge changes in Louisiana

Louisiana’s colleges, universities are in for some

changes

Streamlining Commission suggestions

Louisiana could lose money if Federal tax cuts

expire

Area home sales continue to slide

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Page 4: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Budget

IT Workforce

Security

Disaster Planning

Systems/Services

Outside Pressures

Current La IT Landscape

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Page 5: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Budget

2 Billion dollar shortfall anticipated for FY12

Total Executive Branch IT budgets in FY09-10: $242,756,748As Commissioner Rainwater said, “We are not going to support new taxes. We’re going to look for ways to decrease our budget and for ways to do more with less.”

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Page 6: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

IT Workforce

Number of State IT Employees

Average IT Employee Age

Percent of Employees Eligible to Retire within Five Years

4630

1494

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Page 7: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Security

Total Attacks logged by the CISO’s office in 09-10 was over 16,848,000

66% were from China

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Page 8: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Katrina/Rita

Gustav

BP Oil Spill

After all we’ve been through, are we better prepared?

Disaster Planning

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Page 9: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Customer Expectations

24/7 Anytime/Anywhere

Mobile Computing

One-stop shopping, transparency, instead of silo’s

More emphasis on multi-agency initiatives

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Page 10: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Outside Pressures

Green IT

Transparency

Legislation

Social Networking

Unemployment

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Page 11: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Perfect Storm On the Horizon?

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Page 12: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Three Types of People

Those that watch things

happen

Those that wonder

what happened

Those that make things

happen

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Page 13: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

The Way Forward

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Page 14: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Infrastructure Consolidation

Concentrate on functions that have become commodities with the goal to optimize

Provide shared services that focus on the delivery of a particular service or services

After consolidation:Standardization

Economies of scale

Drive down cost

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Page 15: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Consolidation Initiatives

LaGov (ERP)

Network Infrastructure

Statewide E-mail

Data Center Facilities

Network Monitoring

Shared Services Help Desk

Enterprise Security

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Page 16: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Consolidation will Enable

Virtualization

Cloud Computing

Mobile Computing

Unified Communications

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Page 17: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Agencies Continue to Provide

Application Support

Desktop Support

Level 1 Help Desk

Printer Support

Directory Services

Social Media

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Page 18: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Change Creates Opportunity

“If you want to make enemies, try to change something.” - Woodrow Wilson

“Every beginning is a consequence. Every beginning ends some thing.” - Paul Valery

“He who rejects change is the architect of decay.” - Harold Wilson

“When you are through changing, you are through.” - Bruce Barton

“Time is a dressmaker specializing in alterations.” - Faith Baldwin

“Change is inevitable - except from a vending machine.” - Robert Gallagher

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Page 19: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Consolidation Building Blocks

Spend Analysis/IT Metrics

Business Plan

Organization

Schedule

Resources

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Page 20: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Happening Now

Consolidation is

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Page 21: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

NASCIO PrioritiesBudget and Cost ControlConsolidationShared ServicesBroadband and ConnectivityAmerican Recovery and Reinvestment ActSecurityTransparencyInfrastructureHealth InformationGovernance

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Page 22: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Other Strategic Initiatives

LaGov

Anti-Fraud

Broadband

PMO

Digital States Survey

Security

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Page 23: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

CYBER SECURITY October is Cyber Security month as proclaimed by the Governor.

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Page 24: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

3 Drivers for Change

CHOICEView choices as opportunities

Minimize Chance

Survive Crisis

CHANCE

CRISIS

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Page 25: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Strategic Planwww.doa.louisiana.gov/oit

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Page 26: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

“Any change, even for the better, is often accompanied by drawbacks and discomforts.” - Arnold Bennett

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Page 27: Opportunity for Change - lacisd.org · LaGov (ERP) Network Infrastructure Statewide E-mail Data Center Facilities Network Monitoring Shared Services Help Desk Enterprise Security

Questions?27