2017 AAAE CRITICAL COMMUNICATIONS OPERATIONS CENTER COMMUNICATION CONSOLE BRIEF
2 0 1 7 A A A E
C R I T I C A L C O M M U N I C A T I O N S
O P E R A T I O N S C E N T E R C O M M U N I C A T I O N
C O N S O L E B R I E F
HOW DO YOU COMMUNICATE TODAY?
IN AN EMERGENCY OR CRISIS SITUATION DO YOU HAVE THE TECHNOLOGY
PLATFORM TO COMMUNICATE EFFECCTIVELY?
C R I T I C A L C O M M U N I C A T I O N S
ACG Systems is a communication solution provider capable of delivering
complex integrated systems to aviation and federal customers
COMMAND AND CONTROL CENTER
GROUND RADIO COMMS
AIR to GROUND COMMUNICATIONS
PTP MICROWAVE
INTER OP & REMOTE RADIO ACCESS
RECORDING
MARKET LEADER IN AVIATION COMMUNICATIONS
ABOUT ACG SYSTEMS
C U S T O M E R SC O M M E R C I A L A V I A T I O N
C U S T O M E R SA V I A T I O N R E L A T E D
W H A T I S
C O M M U N I C A T I O N
C O N S O L E
T E C H N O L O G Y ?
Technology that allows you to
integrate different communication
systems such as radio, telephone
into one platform.
CONSOLE
SYSTEM
ARCHITECTURE
Simple scalable expansion to add
positions or radio/telephone
S A M P L E A I R P O R T
A U T O D I A L P A G E
C O N S O L E
P O S I T I O N S
Intuitive and Logical Design
A. 1 TOUCHSCREEN MONITOR
B. 2 SPEAKERS
C. MICROPHONE
D. MOBILE SCOUT
S C O U T M O B I L E
D I S P A T C H
S C O U T M O B I L E D I S P A T C H
S c o u t i n s t a l l e d o n a W i n d o w s l a p t o p o r t a b l e t
c o m m u n i c a t i n g v i a s e c u r e V P N c o n n e c t i o n .
C O N N E C T I O N O P T I O N S
L T E – G r e a t e s t r e g i o n a l m o b i l i t y t o s t a y c o n n e c t e d
w h i l e o n t h e m o v e
W i - F i – S i t e c o n n e c t i v i t y t o i n c r e a s e s i t u a t i o n a l
a w a r e n e s s d u r i n g o p e r a t i o n a l m e e t i n g s
C O M M U N I C A T I O N C O N S O L E :
V A L U E P R O P O S I T I O N
HOW CAN IT IMPROVE YOUR OPERATION?
• AIRPORT OPERATIONS CENTER
• RAMP TOWER
• AIRPORT SECURITY
• POLICE & FIRE
➢ Expand telephone functionality
➢ Add access to radio resources: ramp frequencies,
TSA, FAA, state & local
E X P A N D
C O M M U N I C A T I O N S
V A L U E
P R O P O S I T I O N
Via intuit ive operator GUI & Digital/IP Voice Technology
➢ Ease of Operat ion = Increased use of communicat ion tools
➢ Expedient Comms = Access to assets for safer decis ions
➢ Clar i ty of Comms = Fewer mistakes & misunderstandings
I M P R O V E
C O M M U N I C A T I O N S
V A L U E
P R O P O S I T I O N
➢Simultaneous Broadcast ing over Radio & Telephone = Expedi tes info
f low
➢Patching disparate groups reduces delay of cr i t ical informat ion =
Timely decis ion making
➢Enhanced te lephone capabi l i t ies: Conferencing, Transferr ing,
Unattended/Attended Cal l Forwarding
C O N N E C T
C O M M U N I C A T I O N S
V A L U E
P R O P O S I T I O N
➢Select ive audio input (weather, news, f l ight tracking, etc.)
➢ Indiv idual tra in ing dur ing downtime
➢Enhance professional environment
I N C R E A S E E M P L O Y E E
P R O D U C T I V I T Y
V A L U E
P R O P O S I T I O N
➢Flexible Emergency backup sites with lower costs
➢Offsite access for management & crit ical personnel
➢Potential remote off ice
➢Remote ATC Towers?
E N A B L E M O B I L E
C O M M U N I C A T I O N S
V A L U E
P R O P O S I T I O N
ACCESS to communica t ion p layback
➢ Rea l T ime Record ing , Ins tan t P layback
➢ Cl ip and send aud io
R E C O R D I N G
V A L U E
P R O P O S I T I O N
V A L U E P R O P O S I T I O N
S U M M A R Y
EXPAND your abi l i ty to communicate wi th var ious depar tments, agencies, a i r l ines
IMPROVE the c lar i ty and t iming of comms v ia in tu i t ive GUI design & technology
CONNECT radio & te lephone comms from disparate systems
INCREASE operat ion center product iv i ty & ef f ic iency
ENABLE mobi l i ty of comms thus increasing f lex ib i l i ty of operat ion
ACCESS immediate and long term record ings
T H A N K Y O U
V I S I T U S A T B O O T H 1 2 5 6
W W W . A C G S Y S . C O M David Bonney & Ryan Kearney, ACG Systems