Candidate: Anastasia Kuusk Supervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup CONVERGING OPERATIONAL AND INFORMATION TECHNOLOGIES – WHEN AND BY WHOM?
Nov 17, 2014
Candidate: Anastasia KuuskSupervisors: Prof. Andy Koronios, Dr. Jing Gao & Kristian Steenstrup
CONVERGING OPERATIONAL AND
INFORMATION TECHNOLOGIES – WHEN
AND BY WHOM?
WHAT IS IT & OT?
What we know What we do not know
Source: Gartner, 2008
BACKGROUND
• Engineering Asset Management– Evolved into holistic asset care
• Gartner 2006 – OT defined– IT & OT are converging
• Gartner 2012– Three stages to converged maturity– Who responsible or the authority – Engineering or
IT?
Source: Gartner, 2012
InformationTechnology
OperationalOperationalTechnologyTechnology
CONVERGENCE
OT & IT ISSUES
Issues LiteratureIT versus Engineering Steenstrup 2008; Barber,
2012; Schneider, 2006; Kern, 2009
Drivers forcing convergence Steenstrup, 2008-2012; Romero, 2011; Wiese 2004; fyschwick, 1996
Many frameworks, standards, principles
Steenstrup 2012, IBM, Parekh 2007, Hillard, 2010, Thomas, 2009)
Successful EAM requires integration
Too, 2010; Sklar, 2004; Mays Business School, 2011; Humffray, 2003
When converge, integrate, align
Lack of academic literature
CONVERGENCE DRIVERS
CRITICAL SUCCESS FACTORSCSF LITERATURE
Management support - For information value - For convergence
Evans, 2010; Rockart, 1979; Nfuka & Rusu, 2011; Trkman, 2010 and Huang & Hen, 2006; Yeoh, Gao and Koronios, 2009
Interoperability -IT platforms-Standards
Torchia, 2011; Office of the National Coordinator for Smart Grid Interoperability, 2010; Steenstrup, 2012; McDonnell Group, 2012
Holistic/Enterprise wide-Asset care-Information governance
Parekh, 2007; White, 2007; Debois, 2012; Caldwell, 2011; Nicolett & Proctor, 2011, Logan, 2012
Cross sharing of skill-Engineering strengths-IT strengths
Steenstrup, 2008; Boone, & Ganeshan, 2008; Haider, 2011; Newman, 2011
InformationTechnology
OperationalOperationalTechnologyTechnology
RESEARCH GAPSWHEN/WHOM
METHODOLOGY
• Delphi rounds– Expert sourcing now
– First round before December
• Case study
– Sourcing EAM participants now
• Completion– 2 years to completion
KEY RESEARCH QUESTIONSDelphi questions round 1
Why are organisations converging, aligning and integrating OT and IT to enhance EAM performance?•What are the business drivers?
How are organisations converging, aligning and integrating OT and IT to enhance EAM performance?•What are examples of the most successful OT/IT convergence, alignment and integration?
How do organisations start convergence, alignment and integration?•Who makes the decisions the key decisions?
Given the definitions of convergence, alignment and integration above – what defines when organisations move from one level to the next•What are the criteria for measuring OT & IT convergence, alignment and standards based integration?•How can information governance criteria identified in Figure 1 above facilitate converging OT and IT?
What are the technology, organisation and people critical success factors for converging, aligning and integrating OT and IT?•What does successful convergence, alignment and standards based integration look like?•What situations are IT best suited to be responsible for the integrated environment?•What situations are Engineering best suited to be responsible for the integrated environment?•What situations are IT best suited to be the authority for the integrated environment?•What situations are Engineering best suited to be the authority for the integrated environment?
RESEARCH IMPORTANCE
INFORMATION GOVERNANCE FRAMEWORK TO CONVERGE INFORMATION AND
OPERATIONAL TECHNOLOGIES FOR ORGANISATIONS WITH EAM FUNCTIONS
• Identify when organisations converge, align and integrate
• Identify if Engineering or IT responsible
Anastasia Govan KuuskPhone [email protected]