Open Source Expertise Powering The Global Enterprise SMAC | Portals | Collaboration | Content and Document Management | Web | Big Data | Analytics | e-Commerce | Legacy Migration and Modernization | Enterprise Integration | Identity Access Management | Managed Cloud CIGNEX Datamatics Confidential, Version: Oct 2014
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Open Source Expertise Powering The Global Enterprise SMAC | Portals | Collaboration | Content and Document Management | Web | Big Data | Analytics | e-Commerce | Legacy Migration and Modernization | Enterprise Integration | Identity Access Management | Managed Cloud
CIGNEX Datamatics Confidential, Version: Oct 2014
Global Leader in Coating Products A $5B global manufacturer and supplier of premium liquid and powder coatings with 120,000 customers, 12,000 employees and 3900 distribution centers across 130 countries
Business Need • Improve customer engagement and experience through personalized and collaborative e-
Commerce • Improve business efficiency; replace a 12-year-old ordering system built on 3 separate technology
stacks with vastly different interfaces with a single global eCommerce platform
Features • Single commerce platform for the Americas & the EMEA with quick
replication to other geos Customer segmentation and personalization Region-specific business processes & UI Uniform user management Multi-lingual & multi-currency enabled
• Greatly improved Order Management System Unified Product Catalogue , Role specific catalogues, Product code mapping, 2-step order confirmation Customer feedback, live chat, poll & survey
Service Provided Business Analysis | Technology Evaluation | Development | Deployment
Benefits • Global eCommerce platform supporting over 5000 products and 335,000 users • Easy to use and now at light speed; 110,000 transactions/minute vs. per year with order
processing speeds of 3 seconds vs. 7 hours • Dramatic uplift of sales - 4x increase in order volume within a month after the launch • TCO Reduction of $5 million over a 3 year period
“CIGNEX Datamatics has done a stupendous job. “We are very proud of it”
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CIGNEX Datamatics Confidential
Creating Top Line & Bottom Line
Gains
InterContinental Hotels Group United Kingdom; the largest hotelier in the world 650,000 number of rooms with 4600 hotels across 11 brands
Business Need A sales portal to drive revenue from meeting space around the world from 1 central site
Features Contextual sales portal that leverages gamification for program participation and use • Access to all sales content & tools • Dynamic proposal generator • Reports on trends with Q&A • Measure effectiveness & usage of meeting content • Incentive based reward & achievement
Services Rendered Development | Support & Maintenance
Technology Liferay Integration: Bunchball Nitro | Solr search | Ping SSO | Google Analytics |Custom ERP | Cognos BI
Benefits • Increase in average meeting space bookings leading to category revenue growth • Improved collaboration, quality and timeliness of data
“I've never seen in the 15 years that I've been with IHG, a more dedicated/ committed/high quality staff of consultants. I am thankful every day for each of the awesome resources I've been assigned to work with”
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CIGNEX Datamatics Confidential
Enabling Category Upselling
Information Services Company United Kingdom; independent information provider of risk and industry analysis specializing in emerging and frontier markets with customers in 160 countries
Business Need Increase online sales and visibility through an integrated e-Commerce & digital marketing platform • Deliver consistent customer experience online and off • Instant access reporting
“It has been a herculean effort by all involved, both us and CIGNEX Datamatics, to get our new revamped Store and Reports Online service operational. We have a service which can transform the way we deliver reports to our customers. I'd just like to comment on how impressed I am of your team and the dedication and efforts they have put in to make this launch happen”
Solution B2B Commerce | Legacy Modernization Features • eStore with strong brand promotion, corporate look & feel and layered
navigation • Instant access to reports • Mega menu and content categorization • Filtered results based on product categories, countries, industries and more
• Digital Marketing Platform for .com and 14 microsites • Built-in promotion tools for marketing campaigns • Cross-sell and up-sell capabilities
• 2 second or less page loads
Services Provided Business Analysis | Development | Deployment | Support & Maintenance Technology Magento | Drupal Integration: SalesLogix | Google Analytics | Payment Gateway
Benefits • Standardised brand identity • + 25% online revenue increase within the first 6 months • Over 40% reduction in operational cost • One platform to manage it all
Quote……
CIGNEX Datamatics Confidential
Better Visibility & Higher Online
Sales
Daiichi Sankyo Japan based; 100+ year-old global pharmaceutical company with revenues exceeding ¥900 Billion and 28,000 employees
Business Need • Digital Employee Engagement Platform (DEEP) for employees to collaborate, remain informed of
company and executive messages, manage profiles, search and find needed information • Replace Adobe ColdFusion based intranet with a much more up to date and sophisticated, open source employee
focused service platform
Industry: Healthcare & Life Sciences CIGNEX Datamatics Confidential
Solution Digital Employee Engagement Platform (DEEP) Features An intranet platform with CMS functionality as per BU-specific function, guidelines and integrated authentication verification • 20 BU specific applications & data were migrated without an interruption of
service • 3,000+ web pages, 100+ applications, 2,000+ documents & web contents
• Well-defined content management & page management work flow resulting into fast turnaround time
• Support for extensive search – filtering search results by tags, organization, categories, sorting and pagination of search results
Expertise Delivered Requirement Gathering | Development | Deployment | Support & Maintenance Technology Liferay Integration: Documentum | SAP | .Net Applications | Solr | NTLM | Custom Database
Elimination of licensing & heavy maintenance cost of proprietary solution Reusable 150 – 160 components/portlets
“So far, so good! I was in a meeting with a client, and in the course of our discussion, I needed to confirm a policy provision. I had not yet even looked at the new site, but I was able to put my hands on the necessary information in just a few seconds No log in, no click, click, click, click, no interruption to our meeting… Just click, search, and answer. Thanks for making me look good”
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CIGNEX Datamatics Confidential
Digitally Engaging Employees with
360° Collaboration
DBS Bank Singapore-based financial services company providing a full range of personal and commercial services with operations in 15 countries, 14,000 employees and net earnings of $2 billion
Business Need Replace manual and paper based procurement & contract systems with an automated solution to manage 1000 vendors/suppliers within the integrated tax and legal structures of 6 different countries
Industry: Banking and Financial Services CIGNEX Datamatics Confidential
Solution Content Management Features • Easy to use and intuitive contract and procurement management solution • Centralized repository for faster and easier search, retrieval and management • Integrated tax & legal structures of 6 Asian countries • Automated procure-to-pay lifecycle • Migration of 5000+ legacy contracts Services Delivered Business Analysis | Development | Deployment | Training Technology Alfresco | CIGNEX Datamatics Open Contract Manager Integration: PeopleSoft - Accounts Payable & Asset Management |AD
Benefits • Increased operational efficiency by 500% • Reduced risk via country specific compliance
CIGNEX Datamatics Confidential
Improving Operational
Efficiency and Compliance
Global Chemical Company World’s leading chemical company with over 300 production sites delivering a broad range of products to 50+ countries
Business Need • Increase productivity by improving collaboration across and beyond business units • Provide employees access to the information, people and resources they need to make better,
Solution Portal | Big Data | Enterprise Collaboration | Integration Features • Collaboration portal for the R&D department
• Role-based access to news, business updates, publications, centralized document repository and automated workflow
• Dynamic UI & content display
• Patent information management • Allows staff, attorneys, inventors and outside counsel to draft, file, execute
and e-review of all patents and its rights • Secured & faster access to central repository with millions of patents
• Big Data proof-of-concept delivering for instantaneous massive patent search • Reports - Jasper reports in PDF, XLS, DOC and HTML formats with multi-color
text highlights
Services Rendered Business Analysis | Technology Evaluation | Proof of Concept | Development | Deployment Technology Liferay | ZK | Solr | Hadoop | Hbase | Neo4j Integration: SAP | Federated Search | Novell Directory | Jasper Reports
Benefits • Increased productivity and collaboration • Cost reduction • Increased search speed of 1000%
“We are highly satisfied with CIGNEX Datamatics. You are working on high quality and standards. Your team is very good organized in doing things and tasks. We appreciate the accuracy of the test plans”
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CIGNEX Datamatics Confidential
Increasing Employee
Productivity Through
Collaboration
Global Semiconductor Company $5.5 billion semiconductor manufacturing and design corporation with 15,000 employees worldwide
Business Need Replace custom PHP based website with a digital marketing portal that will increase online revenue contributions and improve collaboration with customer through personalized online account services
Solution Portal | Managed Cloud Features SEO optimized portal engaging customer throughout the lifecycle and fulfilling key business objectives - allowing customer to download collaterals (datasheets, app. notes etc.), sample or buy products • Rich user experience with speedier content delivery, faster contextual search
results and support for 8 languages • Parametric 360 degree view of products • Real time CMS • Integrated analytics and social Media • Mobile sites with support for 3 languages
Expertise Delivered Development | Mobility | Cloud Deployment | Support & Maintenance Technology Liferay | MongoDB Integration: Google & SiteCatalyst Analytics | Solr | Social Media
Benefits • 200% increase in online revenue within 6 months
Became # 4 most visited technology site in Japan (moved up from # 158 in 2012 to # 4) Reduced page load time from 20-30 seconds to 3-4 seconds
• 25% reduction in technology spend with cloud deployment
“We are pleased with the work and relationship to date and look forward to completing this re-plan and realignment so the team can once again focus on the deliverables”
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CIGNEX Datamatics Confidential
Making Products Visible to Increase
Online Sales
Advanced Energy US company that develops power and control technologies for the manufacture of semiconductors, flat panel displays, data storage products, solar cells and architectural glass with annual revenues of $180 million
Business Need A scalable supplier network collaboration portal that reduces cost per transactions and improves business velocity
Industry: High Tech and Manufacturing CIGNEX Datamatics Confidential
Solution Portal | Enterprise Collaboration | Integration Features Supplier portal integrated with SAP and LDAP • Supplier collaboration with rich UI -
• Reports & Dashboard – Supplier, Buyer, LOA • On/off boarding, message boards, file transfer, alerts/notifications, auto
email • Features – component forecast, agreements, PO’s, invoices, shipment with
tracking info, mass approval , multi upload • Extensible for EDI and Microsoft Excel using SAP NetWeaver PI • Functionalities and UI much better than SAP SNC portal
Services Rendered Feasibility Study | Business Analysis | Requirement Gathering | Development | Deployment | Support & Maintenance Technology Liferay Integration: SAP PI/ECC
Benefits • 70 suppliers managed in one location • Reduced order process time from 7 days to 2 days • TCO reduction of $1.5 million over 3 years
“We appreciate CIGNEX Datamatics for delivering the supplier portal with SAP ECC integration which improved our operations”
Client Speaks
CIGNEX Datamatics Confidential
Digital Collaboration To
Reduce Transaction Costs
Start-up US based start-up offering social media sentiment analysis solutions targeting the legal vertical leveraging SMAC; social media, mobility, analytics and cloud
Business Need Rapid build and release as ‘first to market’ of a subscription based social sentiment and trending analysis service with a 3 month window
Solution Big Data Analytics | Portals | Managed Cloud Features • Sentiment and trending information at the finger tips - insight into public
sentiment and trends on specific products, corporations, and defendants for trial preparation support, risk mitigation and competitive advantage
• Responsive UI, personalization, fast access • Highly scalable - middleware based solution architecture capable of managing
a TB/month Services Rendered Business Analysis | Technology Evaluation | Development | Deployment | Support & Maintenance Technology Drupal | MongoDB | Liferay Integration: InfiniDB | AlchemyAPI | AWS | MuleSoft | aMember Pro
Benefits • Service realized on time
Leapfrogged the market - awarded Technology Innovator of the Year Highly flexible solution that can be leveraged as a platform to serve many markets with minimal changes
• Low total cost of ownership via offshore development & Open Source applications
CIGNEX Datamatics Confidential
First Mover Advantage with
Innovative Service
Large Networking Company Worldwide leader that designs, manufactures, and sells networking equipment
Business Need Timely launch of a streaming digital content service for its end customer – a JV of telecom operator and video rental services company • Customize existing video CMS product/platform to integrate with end customer’s sub-systems • Meet aggressive release schedule
Industry: High Tech and Manufacturing CIGNEX Datamatics Confidential
Solution Content Management | B2B Commerce | Enterprise Integration Features Core business logic with various sub-systems • Storefront – Magento based web store with unified catalogue supporting
buying online and via kiosk • Promotions - integration with CRM enabling marketing promotions • Subscriptions - CSR support for subscribers to access web-hosted applications • User entitlement and device management - Media suite enabling subscriber
entitlement to online content across multiple devices
Services Rendered Hybrid Agile Development | Extended Development Center Technology J2EE | MongoDB | Magento Integration: Apache Solr | OAuth | Transcoder | DRM | CDN Server | Billing Payments | CRS
Benefits • Timely launch of a digital content streaming service @ 50% less than onshore
“Off-shore team worked beyond the call-of-duty on several instances that enabled us to not only focus on our work, but also assist the customer when issues arose. The team never missed committed timelines. The team showed very high-team spirits, helping one another and always available for assistance. The team integrated very well with the North America team and worked as ONE team”
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CIGNEX Datamatics Confidential
Faster Time to Market Enables New
Revenue Stream
HR Solutions & Insurance Services UK-based global provider of risk management, insurance, reinsurance brokerage, human resource solutions and outsourcing services
Business Need Employee benefits portal enabling a single entry point for users that integrates with existing systems to transform the customer experience and reduce deployment and maintenance cost
• Simplified user experience: a personalized entry point to pay as well as access benefits and wellness information
• Personalized and targeted communications: provides personalized information, along with robust educational content, interactive modelling and segmented messaging
• Ease of management - faster on-boarding and a better way for administrators to manage programs
• SaaS-based solution that offers cloud economies
Services Rendered Development | Deployment | Support Technology Liferay Integration: Cognos BI | Taleo | SAP | amCharts
Benefits • Shift from transactional to a behavior changing experience • Lower TCO
• Reduction in operational cost with unified and self-service portal platform • Simplified upgrade process, technology reuse/rationalization
“Today we demonstrated the solution to our leadership team and they were very pleased with the results I know this has been a challenging project and so on behalf of our company, and myself, I would like to thank you all for all your hard work to make this a success. Great Job!”
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CIGNEX Datamatics Confidential
Smarter User Experience for
Client’s Clients’ Employees
United Business Media Inc. 100 web brands, 6,500 staff in 30 countries and £1 billion total revenue
Business Need Migrate from multiple website platforms (Webvision, Contribute, Miramedia, Emojo, ASP etc.) to a single , standard , scalable, powerful CMS platform
Industry: Media & Publishing CIGNEX Datamatics Confidential
Solution Content Management Features • Standard platform across all web brands • Shared content and reusable functionality • Powerful CMS functionality for each web brand - marketing team in charge of
content
Services Rendered Migration | Development | Support & Maintenance Technology Liferay Integration: Google & Omniture Analytics | 3rd Party Applications
Business Need • Successful migration of 70+ web brands to a standard CMS platform • Speed – content management and new site creation • 80% TCO reduction with standardized portal platform
• Build Once, Deploy Many
“We have been very happy with our decision to partner CIGNEX Datamatics and would strongly recommend them.”
Quote….
CIGNEX Datamatics Confidential
Business Velocity at 80% Reduced Cost
Insurance Company $400 million US - based insurance company offering individuals with insurance coverage in the education, law enforcement, fire-fighting and nursing sectors
Business Need Replace JSF-based legacy insurance quote system with a digital marketing platform that; ● Increases web leads/inquiries ● Provides an easy quote submission feature to reduce call center costs ● Reduces shopping cart abandonment
Solution Legacy Modernization | Portal Features • Single platform - Quote, Affinity, FMM, Microsites • Complete life cycle for quoting – register, create a quote, multi quote
processing, credit check, rating, VINtelligence, DAP forms & click to call feature
• Mobile sites • Real time CMS • Security – LDAP based user authentication and role-based access
Services Rendered Development | Deployment Technology Liferay | MongoDB | J2EE Integration: 3rd Party Applications - CICS (Vehicle Info), Drools (Quote Policy), CTI (Toll Free Numbers) | Custom Applications - Billing, Issue Policy and Forms
Business Need • Competitive advantage with 500% increase in efficiency of quote creation
• Reduced quote creation time from 30 minutes to 5 minutes
“We had an extremely short duration for the project - less than a month and a half to define, design, code, test and rollout the site; it was an ambitious venture. Despite supporting multiple conflicting projects during this time, all of you gave your best effort to this project. The offshore team has done well, shouldering all of the development and providing detailed documentation. I am truly fortunate to have been part of the team”
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CIGNEX Datamatics Confidential
Gaining Competitive Advantage
CIGNEX Datamatics, a subsidiary of Datamatics Global Services Ltd., is a Silicon Valley based, global, pure-play, Open Source consulting company offering enterprise-grade solutions, platforms, products and services for Systems of Engagement and Insight. Since 2000, CIGNEX Datamatics has been Making Open Source Work® using open standards platforms and tools that integrate with existing systems to achieve unparalleled results and leveraging its Adopt-Open-Elevate ™ execution framework to mitigate any risk.