Open Collaboration in New York City DoITT

NYC DoITT &

Open-Source CollaborationNYC Dept of Information Technology & Telecommunications

(@NYCDoITT) Andrew Nicklin (@technickle)Andrew Hoppin (@ahoppin)

History of Online Customer Service

History of Online Civic Engagement

History of Open Data Sharing

History of Tech Community Collaboration

Most NYC Projects Are More Like This…

Old Process for Developing & Deploying Say, Wordpress...

• Time Consuming• Expensive• Internal City Customers fend for themselves...

Solution: Open Source, Open Collaboration

• Why?• Better Services• Lower Cost• Propagate Innovation• Because Civic

Commons makes it more likely to succeed and scale

New ProcessDiscover Promising Open-Source App -->Streamline Demo/Test/Dev Hosting -->Recruit Open-Source Talent -->Open Collaboration During Development--> Streamline Production Hosting -->

DEPLOY

<-- Contribute Code<-- Publicize Collaboration Opportunity

<-- Propagate Re-use & Innovation

THE CIVIC NETWORK

Key New Piece #1: Civic Sandboxes

• Reduce the Testing & Setup Barriers• Surfacing Open-Source Solutions• Propagating Innovation Intra- & Inter-Gov• Partnering with CivicCommons and NYC DoITT

City University of New York Relaunching Their Open-Source Software Lab (OSSL) as

Civic Sandboxes Service

Key New Piece #2: Recruit Best Talent

Key New Piece #3: Project Collaboration Extranet

Key New Piece #4: Public Cloud IaaS• Reduce the Deployment

Barrier• NYCRules, NYCShare, etc.

now in public cloud• Conceiving Public Cloud

IaaS Service for the rest of NYC government now

ami.doitt.nyc.gov/nycrules.xml

iaas.doitt.nyc.gov/nycrules.xml

Key New Piece #5: Open-Source Release To Public Code Repo

Key New Piece #6: Publicize

Example: Open Rulemaking

Start With Open-Source Project

Develop, Deploy in Public Cloud

Get Feedback Early, Often

New Rulemaking App

Release Open-Source Code

Deploy to Civic Sandbox

ami.ossl.cuny.edu/nycrules.xml

Publicize in Civic Commons Marketplace

Intended Adoption By...

Make It The Rule, Not The Exception…

100+ of NYC Projects Going Into The Marketplace

Result

Better Services

Lower Costs