Top Banner

of 41

OPBhatt

Apr 06, 2018

Download

Documents

Anil Nandyala
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
  • 8/2/2019 OPBhatt

    1/41

    Presentation at ISB HyderabadPresentation at ISB Hyderabad

    Competitiveness of the IndianBanking Sector- Public Sector

    Banks

    Competitiveness of the IndianBanking Sector- Public Sector

    Banks

  • 8/2/2019 OPBhatt

    2/41

    1

    OVERALL BANKING SECTOR ROADMAP AND SOLUTION FOR PUBLICSECTOR BANKS HAS TO KEEP IN MIND TWIN OBJECTIVES

    Supporting GDP growth

    GDP projected to grow at 8-9% goingforward

    Infrastructure spending to be more thanUSD 600 bn in the next 5 years

    500 mn new people added to middle classhouseholds

    Rural and semiurban per capital

    consumption to reach current urban levelsby 2017

    Social/ macro-economic objectives

    Financial inclusion

    Agri- lending

    Government sponsored schemes

    Currency market support

    Stock market support

    Government debt

  • 8/2/2019 OPBhatt

    3/41

    2

    CONTENTS

    Public sector banks today

    Indian economy and imperatives for banking

    Reforms needed

  • 8/2/2019 OPBhatt

    4/41

    3Source: RBI, IBA

    CREATION OF NATIONAL BANKING INSTITUTIONS HAS SERVED THEECONOMY WELL BETWEEN 1980 AND 2000

    15,105

    34,791 32,7348,122

    11,324 14,407

    8,042 10,0525,595

    8,219

    5,1784,014

    32,419

    1980

    59,752

    1990

    65,412

    2000

    Metro

    Urban

    Semi-Urban

    Rural

    3.6%

    Inspired by a larger social purpose and to subserve national priorities and objectives such as

    Rapid growth in agriculture, small industries and exports Raising employment levels Encouragement of new entrepreneurs, and

    Development of backward areas

    Objective of Nationalization

    528

    346

    1,473

    792

    4442683

    13 38319

    22

    8328

    191

    1980

    165 55

    155165

    1,007

    1990

    168 Wholesale trade

    Industry

    Other priority

    Others

    SSI

    Agriculture

    2000

    3,751

    Number of branches

    Nationalized banks have played a key role in helping theUPA government achieve nine per cent growth in the lastfiscal"

    Finance Minister P Chidambaram, Oct 9, 2007

    Sectoral deployment of non food bank credit (Rs. billions)

    Export Credit

    "Average GDP growth at5.6% in the same period"

    19.6%

    11.5%

    15.5%

    17.7%

    16.2%

    14.9%

    16.0%

    16 82 391 17.2

    CAGR

  • 8/2/2019 OPBhatt

    5/41

    4

    VALUATIONS OF PSU BANKS ARE LOW DESPITE HIGHERPROFITABILITY

    Source: Annual reports, Prowess

    Bank profitability in India Bank valuation in India

    P/E P/BMar 31 2008

    ROEFY 2008

    PSUb

    anks

    Private

    ban

    ks

    16.8

    19.1

    19.6

    16.0

    21.8

    11.7

    17.7

    17.4

    PSUb

    anks

    Private

    ban

    ks

    11.0

    5.9

    7.8

    7.2

    20.6

    29.4

    26.4

    21.9

    1.6

    1.1

    1.5

    1.1

    1.8

    4.1

    3.2

    3.7

  • 8/2/2019 OPBhatt

    6/41

    5

    1. Lower asset quality Gross NPA levels of PSU banks at 2.7%, compared to 1.9%for new private banks and 1.8% for foreign banks

    2. Slower growth CAGR in balance sheet for private banks over 2003-07 is 35%,more than double that of PSU banks at 16%

    3. Lower productivity Profit per branch for PSUs is only Rs 0.5 crores compared toRs 2.5 crores for private banks. Profit per employee is also much lower at Rs 2.6

    lakhs vs Rs 7.6 lakhs for the private sector

    4. Different customer profile Foreign and private banks share of younger customersis over 60% PSU banks have only 32% customers under the age of 40. Private sector

    banks also have a much higher share of the more profitable mass affluent segment

    5. Losing share in fee based wholesale and retail banking products ECM, M&A,Institutional equities, transaction banking and cross- sell of investment products, andinsurance

    SEVERAL FACTORS ARE RESPONSIBLE FOR LOWER VALUATIONSOF PUBLIC SECTOR BANKS

  • 8/2/2019 OPBhatt

    7/41

    6

    PUBLIC SECTOR BANKS HAVE NOT EVOLVED ON SEVERALDIMENSIONS OF THE BUSINESS MODEL IN RETAIL

    ILLUSTRATIVE

    New accessoptions

    Limited/low level usage of entire range of channel options

    While ATM usage has increased in the recent past, penetrationof phone banking and internet banking is lower than competition

    World classoperations

    Distributed/decentralised configuration resulting in a variedperformance branches doing most of the operations

    Proactivesales

    Focused on catching customers as they walk into the branch

    A few public sector banks (e.g., Bank of Baroda, SBI) haverecently started proactive sales, but their numbers are lower

    than competition In-branch sales engine is not effective

    Key dimensions of

    business model

    Superiorcustomerservice

    Customer service levels and TATs below market practicesPublic sector banks

  • 8/2/2019 OPBhatt

    8/417

    TALENT, OPERATIONAL CONTROL, OWNERSHIP ARE BIGGESTISSUES FOR PSU BANKS

    Unable to attract entry level talent Rigid recruitment policies Slower growth to middle and senior

    management path

    Lower compensation/no ESOPs Poor performance culture Perceived lack of operating freedom

    Union issues Transfers/Reassignments

    Disciplining Inability to mete out significant

    consequence managementsystems

    Fear of accountability Accountability to government

    restricts decision making CVC guidelines adherence

    issues CAG Audit Procurement process L1/L2

    Talent Operational

    Ownership

    Government ownership floor at 51% restricts ability to raise capital More than fair share in Priority sector

    Minority lending Bankers to government Financial inclusion/rural

  • 8/2/2019 OPBhatt

    9/418

    WHILE ON AN AGGREGATE, PERFORMANCE DIFFERENCE BETWEENPSUs AND PRIVATE SECTOR IS SIGNIFICANT

    FY 2008

    Profit perbranch(Rs crore)

    2007

    Profit peremployee

    (Rs lakh)

    FY 2002

    0.24

    0.84

    2002

    1.28

    2.49

    1.20

    5.20

    4.10

    6.34

    Private Bankaverage**

    PSU Bankaverage*

    Private Bankaverage**

    PSU Bank

    average*

    * Average of SBI, PNB, Canara ** ICICI, HDFC, Axis

    Source: Annual reports

  • 8/2/2019 OPBhatt

    10/41

  • 8/2/2019 OPBhatt

    11/4110

    A CLOSER LOOK SHOWS THAT AT LEAST FOR SBI, THE GAP IS NOTTHAT STARK IN METRO AND URBAN (2/4)

    * ICICI, HDFC, Axis

    Source: Annual reports

    15,9

    9,0

    13,0

    SBI- metro and urban

    SBI-rural

    SBI overall

    1,9

    Private sector

    Operating profit per employee, 2008, Rs. lakh

  • 8/2/2019 OPBhatt

    12/41

  • 8/2/2019 OPBhatt

    13/4112

    A CLOSER LOOK SHOWS THAT AT LEAST FOR SBI, THE GAP IS NOTTHAT STARK IN METRO AND URBAN (4/4)

    FY 2008

    Advances perbranch(Rs crore)

    FY 2008

    Advances peremployee

    (Rs lakh)

    136.92

    13.14

    85.44

    348.99

    127.67

    373.56

    Private Bankaverage*

    Private Bankaverage*

    SBI metro-urbanavg (~3200branches in ~500cities)

    SBI rural avg(~6900 branches)

    SBI metro-urbanavg (~3200branches in ~500cities)

    SBI rural avg(~6900 branches)

    * ICICI, HDFC, Axis

    Source: Annual reports

  • 8/2/2019 OPBhatt

    14/4113

    CONTENTS

    Public sector banks today

    Indian economy and imperatives for banking

    Reforms needed

  • 8/2/2019 OPBhatt

    15/4114

    * Base year = 2002

    ** 2007 figures are forecasts sourced from WMM

    Source: Global Insight; Economic Survey of India; Team Analysis

    Real GDP growth*

    US$ billion

    60118

    279

    464

    709

    773

    1950 1970 1990 2000 2006

    Population(Million)**

    365 548 850 1,016 1,112

    INDIAS GDP HAS RISEN STEADILY SINCE THE 1950S. . .

    3.4%4.4%

    5.2%

    7.3%

    2007**

    1,169

    9.0%

    Average growth

    rate of 8.9% over2003 - 2007

  • 8/2/2019 OPBhatt

    16/4115Source: Global Insight; Team Analysis

    58%

    60%

    62%

    64%

    66%

    68%

    70%

    72%

    2000 2005 2010 2015 2020 2025 2030 2035 2040

    Brazil

    Per cent of total population

    China

    Russia

    G6

    India

    A GROWING WORKING AGE POPULATION WILL PROPEL GROWTH TILL2035 LATER THAN CHINA

    Working age population (age 15-60)

  • 8/2/2019 OPBhatt

    17/4116

    HOUSEHOLD INCOMES WILL ACCELERATE ACROSS INDIA

    0

    100

    200

    300

    400

    500

    1985 1990 1995 2000 2005 2010 2015 2020 2025

    Rural

    Urban

    5.8%

    3.6%

    All India

    5.3%

    4.6%

    2.8%

    3.6%

    Actual Forecast

    1985-2005

    2005-2025

    Compound annualgrowth rates

    Average household disposable incomeThousand; Indian rupees; 2000

    Source: McKinsey Global Institute

  • 8/2/2019 OPBhatt

    18/4117

    Strivers (5001,000)

    Seekers (200500)

    Aspirers (90200)

    Deprived (1,000) 1.2

    10.9

    91.3

    101.1

    2.4

    Number of

    householdsMillion

    Household income

    bracketsThousand, Indianrupees, 2000

    Aggregate

    consumptionTrillion, Indian rupees,2000

    1.2

    2.1

    8.5

    4.1

    1.0

    Strivers (5001,000)

    Seekers (200500)

    Aspirers (90200)

    Deprived (1,000) 3.3

    55.1

    106.0

    74.1

    5.54.1

    11.8

    12.2

    3.3

    2.7

    Strivers (5001,000)

    Seekers (200500)

    Aspirers (90200)

    Deprived (1,000) 9.5

    94.9

    93.1

    49.9

    33.1

    14.1

    24.6

    11.9

    2.4

    16.5

    2005

    2015

    2025

    THE SHAPE OF INDIA'S INCOME PYRAMID WILL CHANGEDRAMATICALLY AS INCOMES GROW

    Source: MGI India Consumer Demand Model, v1.0

    Middle class toswell from justunder 50 million

    today to about583 million by2025

    By 2025, India will

    produce 2 millionglobals annually

    Share of incomesof the middle

    class and globalswill rise from lessthan 30% today tomore than 80% by2025

  • 8/2/2019 OPBhatt

    19/4118

    CURRENT PLANS REVEAL ASPIRATIONS TO SPEND OVER ~US$600BILLION ON INFRASTRUCTURE DURING 200712

    Dedicated Freight Corridorsbetween Mumbai-Delhi andLudhiana-Kolkatta, ~10,300kms of new railway lines;modernisation of 21 railwaystations

    73Railways

    Additional generationcapacity of ~70,000 MW(includes rural areas)

    177Power(generation,transmission,anddistribution)

    Capacity addition of 485million MT in major Ports;345 million MT in minorPorts

    21Ports

    Source: Planning commission

    Area

    Expected

    spend

    US$ billion

    Key projects

    Six-laning of 6,500 kms andfour-laning ~18,000 kms ofcorridors and highways

    96Roads

    Modernisation andredevelopment of 4 metroand 35 non-metro airports

    Construction of 7 green-fieldairports in North East

    10Airports

    Area

    Expected

    spend

    US$ billion

    Key projects

    Growing subscriber base to600 million, including 200million rural telephoneconnections

    Providing broadband accessto 20 million and 40 millioninternet connections

    77Communi-cation

    Water supply and sanitationprojects

    57Water

    Developing 16 millionhectares through major,medium and minor irrigationworks

    62Irrigation

    Gas distributioninfrastructure LNG terminals, gas

    transmission lines, citygas distribution

    6Gas

    Storage to supportagricultural development

    6Storage

    585Total

  • 8/2/2019 OPBhatt

    20/4119

    * Number of deals for calendar year 2000, and till May 08

    ** Average deal size (in US $ mn) is based on deals for which the values has been disclosed

    Source: Dealogic; Team Analysis

    INDIAN COMPANIES ARE AGGRESSIVELY ESTABLISHING GLOBALFOOTPRINT

    AverageDeal Size**

    Number ofDeals*

    The recent spurt inoutward FDI is causedby:

    Regulatory changes:Indian companies can nowmake overseasinvestments equal to 300%of their net worth on anautomatic approval basis

    Easy access to capital

    Decline in interest ratescoupled with liberallending policies adoptedby banks

    Active participation by PE

    firms Nearly 20% of thedeals were backed byprivate funds in 2006

    Cross-border M&A by Indian companies

    50

    470

    1086

    0

    200

    400

    600

    800

    1000

    1200

    1400

    2000 2007 2008

    0

    50

    100

    150

    200

    250

    300

    350

  • 8/2/2019 OPBhatt

    21/4120

    ^ 2008: As on May 2008

    * Includes all completed deals even where deal value is not available** Includes Finance, Insurance, Leisure & Recreation, Professional Services, Healthcare, Transportation and Publishing,Dining & Lodging & Retail

    *** Includes Chemicals, Machinery, Auto / Truck, Consumer Products, Textile and Food & Beverage Manufacturing

    Source: Dealogic; Press articles; Company website; Team Analysis

    No. ofDeals*

    Acquisitions of Indian companies by MNCs

    325416 557 832339 1226

    SIMILARLY, MNCs ARE ACTIVELY SEEKING THE INDIAOPPORTUNITY . . .

    9.109

    2002

    4.545

    2003

    6.053

    2004

    20.163

    2005

    30.243

    2006

    58.447

    2007

    11.282

    2008^

    ValueUS$ billion

    Per cent of Total Deal Value, 2007

    Break-up by sector495

    19

    24

    3 9

    10

    35Services

    Manufacturing

    ConstructionHigh Tech

    Others

    Telecom

  • 8/2/2019 OPBhatt

    22/4121

    * Major world economies considered are the BRIC and G6 countries

    Source: Goldman Sachs BRIC report 2003

    2.1

    5.0

    20.1

    2000 2020 2050

    Per cent

    Real GDP growth (Per cent)

    India

    ChinaBrazil

    Russia

    India will contributea giant share of theincremental GDP growthof major world economies*

    IN SUMMARY, INDIA IS ON COURSE TO BE AN ECONOMIC SUPERPOWER OF THE 21ST CENTURY

    Fastest growing global

    economy by 2012

    India most rapid growth potential of the BRICs

    0

    1

    23

    4

    5

    6

    7

    8

    9

    2005 2010 2015 2020 2025 2030 2035 2040 2045 2050

    11th largest economy today (GDP US$560 billion)

    4th

    largest by 2025 (GDP US$3,200 billion, six-fold increase)

  • 8/2/2019 OPBhatt

    23/4122

    * Base year: 2002

    Source: Global Insight; Team Analysis

    0

    1,000

    2,000

    3,000

    4,000

    5,000

    6,000

    7,000

    8,000

    1980 1985 1990 1995 2000 2005 2010

    ChinaCAGR = 10.1%(1990-2005)

    India1990-2005

    CAGR = 5.98%

    Lead indicators

    of inflectionvisible in India

    Lead indicators

    of inflectionvisible in India

    1978: Chinaliberalizes

    1992: Indialiberalizes

    Inflection inChina GDP

    Taxes: Laws simplifiedresulting in bettercompliance and ease of

    tax payment

    Infrastructure: Increasedinvestment ininfrastructure e.g., Ultra

    Mega Power Projects Liberalisation: FDI in key

    sectors like airports,NBFCs, Insurance,electrical equipments,

    telecommunications,construction etc allowed

    US$ billion

    Triggers behind growth

    inflection in IndiaReal GDP growth PPP adjusted*

    AND GROWTH IN INDIA IS AT AN INFLECTION POINT, SIMILARTO CHINA 15 YEARS AGO

  • 8/2/2019 OPBhatt

    24/4123

    Key growth drivers Overall banking sector core revenue pools

    US$ billion** CAGR

    Per cent

    * Includes revenue pools of NBFCs, HFCs in retail, and DFIs in corporate

    ** Using 2006 average exchange rate

    Retail Robust growth in middle-

    class asset ownership, e.g.,houses, cars

    Increased acceptance ofconsumer credit

    Investment products toincrease in demand

    Wholesale Shift from plain vanilla

    lending to more complex fee-based products and service

    Emergence of investmentbanking

    Need to fund large scaleinfrastructure

    New business models evolvingin SME

    Financial inclusion andprofitable business model forrural

    23

    17

    23

    15

    17

    WHILE BANKING REVENUE POOLS ARE EXPECTED TO GROW AT ARAPID CLIP, COMPLEXITY WILL INCREASE

    Margincompression

    7.9

    16.7

    24.8

    11.4

    16.7

    6.2

    13.6

    Rural

    WB

    32.5

    71.8

    Retail

    SME

    FY 12FY 07

    6.9

  • 8/2/2019 OPBhatt

    25/4124

    IMPERATIVES FOR BANKING SECTOR

    Retail Provide the new productsdemanded

    Create infrastructure for newchannel access

    Provide financial advice Build stronger relationships

    Leverage new technologies forcustomer value management

    Capture fully the bankingpotential in the mass affluentand upwards Serve across product

    categories Raise standards to match

    urban customers Create a new model to reachthe unbanked Savings as much as lending New technology which does

    not need physical presence Partnerships a must New methods of managing

    channels

    Rural

  • 8/2/2019 OPBhatt

    26/41

    25

    IMPERATIVES FOR BANKING SECTOR

    Fund infrastructure growth peggedat excess of US$600 billion in the

    next 5 years through variety ofinstruments

    Provide cost efficient credit andservices to the large and midcorporate sector Credit at the right time in the right

    quantum Trade intermediation services

    (factoring, forfaiting, structuredfinance)

    Hedging services (interest rates,

    fx, commodities) Investment/ Surplus management

    products (structured products) Transaction intermediation

    services (local and global) Provide capital raising and advisory

    services Equity raising DCM as a viable substitute to

    credit M&A/ PE advisory to large and

    mid corporate (help Indiancorporates in their quest to goglobal)

    Wholesale

    Go beyond credit Transaction services

    PE advisory Corporate structuring Relationship management

    Creation of a model whichcombines institutional skills andlocal touchpoints is critical

    Shift mindset from treating SME aspriority sector to being business

    SME

  • 8/2/2019 OPBhatt

    27/41

    26

    CONTENTS

    Public sector banks today

    Indian economy and imperatives for banking

    Reforms needed

  • 8/2/2019 OPBhatt

    28/41

    27

    TRANSFORMATION OF THE INDIAN BANKING SECTOR HAS SEVENKEY ELEMENTS

    A: Industry structure

    B: Social development

    C: Unified regulator

    D: Corporate governance

    E: Supporting infrastructure

    F: Labor reforms

    G: Real sector reforms

    A INDIAN BANKS MINISCULE ON THE GLOBAL PAGE

  • 8/2/2019 OPBhatt

    29/41

    28

    A. INDIAN BANKS MINISCULE ON THE GLOBAL PAGEMegabanks will be even larger . . .

    * Based on historical growth rates; Global Insight estimates; MGI estimates

    ** As of 11 June, 08

    Source: Bloomberg, Datastream; McKinsey

    2.5

    0.1

    1990 2005

    8.5

    2020 withmarketgrowthonly*

    15.5

    2020 withexpectedconsolida-tion*

    Shareof globalassetsPer cent

    8 30 30 45

    . . . increasing the already great gap among the topbanks

    US$ billions**

    Market capitalisation of top-30 banks

    US$ trillions

    The 2 largest Indian banks (SBI and ICICI) havemarket capitalisation of about ~US$ 20-25 bn

    62

    66

    67

    69

    69

    72

    75

    76

    8384

    84

    Unicredit SPA

    Bank Of China Ltd

    China Construction Bank

    Banco Santander Sa

    Wells Fargo & Co

    Citigroup Inc

    Mitsubishi UFJ Financial Group

    Ind & Comm Bk Of China

    JP Morgan Chase & Co

    BNP Paribas

    Bank Of America

    104

    107

    118

    128

    129

    144

    Royal Bank Of Canada

    Sumitomo Mitsui Financial Group

    Royal Bank Of Scotland Group

    Banco Itau Holding

    244

    Sberbank

    192

    Intesa Sanpaolo

    Goldman Sachs

    194

    HSBC Holdings Plc

    Banco Bilbao Vizcaya Argenta

  • 8/2/2019 OPBhatt

    30/41

    29

    Develop mechanisms for identifying anchor banks- strong andsolvent institutions

    Layout out blue-print for the sector

    Encourage market driven consolidation

    Create 4-5 global sized institutions, 6-8 national champions

    Reduce government participation in the sector; create holdingcompany; introduce concept of golden shares

    Give public sector banks more operational freedom and accessto talent

    Increase level of foreign participation to ~20% of banking assets

    A. CHANGES NEEDED IN THE INDUSTRY STRUCTURE

  • 8/2/2019 OPBhatt

    31/41

    30

    GOVERNMENT SHOULD ALLOW IMMEDIATE OPERATIONALCONTROL TO PSUs

    All of these can beachieved easily ifgovernmentholding decreases

    below 51%

    Government canstill be singlelargest shareholder

    Through direct

    holdings/holding company

    Through otherPublic sectorholding such as

    LIC, GIC etc. This will allow PSU

    banks to raisecapital as well

    Ability to attract talent at entry and senior levels throughappropriate compensation

    Ability to consequence manage non-performance

    Ability to reward and accelerate track of high performers

    Ability to affect personnel related changes withoutinterference from unions

    Peoplemanagement

    Ability to appoint partners without getting constraint byCVC guidelines

    Freedom from CAG Audit Ability to reconstitute boards

    Governance

    Allow consolidation of PSU with PSU and private banks.This will also be accompanied by ability to leveragesynergies through

    Reduction in staff

    Elimination of overlapping branches

    Synergies captured through structural changes inorganisation

    Consolidation

  • 8/2/2019 OPBhatt

    32/41

    31

    Impact of Privatization

    Extensive organizational restructure Division of Retail Banking into three units, Personal

    Banking, Business Banking and Banking Operations(initiated April/May 1993)

    Enhanced Customer Service Program (including a newcustomer service computer system) and removal of the

    majority of processing functions from branches so staff canfocus on customer service and sales.

    Internet site launched on September 1995. Launched CommSec - a low cost telephone based share

    trading service for the 'Do it Yourself' investor, developingthe business to become Australia's leading broker.

    Merged with Colonial Limited in 2000 - created a strong,dynamic and globally relevant financial services group

    Awarded Bank of the Decade in November 1999 and namedBest Bank at the Australian Banking and Finance Awards forthe years 1996, 2000 & 2002.

    Leader in many areas # 1 in total deposits (29% market share) # 1 in mortgage (23% market share) # 2 in credit card (22% market share)

    8th largest bank in Asia Pacific in terms of market cap (US$67 billion) with profit of US$ 3 billion in 2006

    Market cap 12% higher than 2nd largest National AustraliaBank

    CASE EXAMPLE OF A SUCCESSFUL TRANSITION TO PRIVATESECTOR BANK: CBA (COMMON WEALTH BANK OF AUSTRALIA)

    Source: Press search; Corporate website

    Governments Role

    Established in 1911, first bank to conduct bothsavings & general (trading) bank business, with thesecurity of a Federal Government guarantee.

    Corporatisation in 1950s - dual function of both acommercial and central bank were divided

    As a result of banking industry deregulation and foreignbank entry in the mid 1980s, the bank underwent internalreorganization, develop new products, and massive

    computerization.

    To increase its presence and scale, CBA acquired NewZealand based ASB Bank Ltd in 1989, and State Bank ofVictoria in 1990. The latter created Australia's largestdomestic bank and further strengthening its leadership inretail branch banking.

    Privatized to ensure competitive neutrality is restored 30% sale in 1991, further 20% sale in 1993 andremaining sold in 1996.

    Government still enforces ban of mergers among thetop 4 banks

  • 8/2/2019 OPBhatt

    33/41

    32

    CASE EXAMPLE OF A SUCCESSFUL MAJORITY OWNED GOVERNMENTBANK: DBS (DEVELOPMENT BANK OF SINGAPORE)

    ource: Press search Cor orate website

    Success

    The largest bank in South East Asia in terms of assets,US$129 billion in 2006, 22% larger than 2nd largest UOB inSingapore. Also a leading bank in Hong Kong

    21st largest bank in Asia Pacific by market cap (US$ 23,140million)

    Net profit of US$ 1,153 million in 2006

    Largest network of branches in Singapore, plus branches inHong Kong, Indonesia, China, India, Japan, Korea, Malaysia,Myanmar, the Philippines, Taiwan, Thailand, U.K, the U.S. andthe Middle East

    Market leader in many areas Leader in IPOs and regional equity transactions in the

    Singapore capital market. Top-rated custodian for institutional investors Key player in the Singapore money market Leader in domestic treasury services

    Leader in corporate lending

    The Bank's "AA-" credit rating is among the highest in the Asia-Pacific region.

    Innovative - many firsts - from introducing Saturday afternoonbanking to playing a significant role in the interbank market, after

    interest rates were freed in mid-1975

    Governments Role

    Established in 1968 as a DFI

    Received seed capital from several established banks

    in Singapore and diversified into commercial banking1 year later

    Its pioneer move to pay interest on current account wasprotested strongly by other banks, but to no avail - 5 of 7local banks petitioned the Finance Ministry, Associationof Banks and Monetary Authority of Singapore

    Merged with POSBank, another state bank, in 1998 inline with government aim to create global/regionalplayer. Annual cost saving from the acquisitionestimated atS$30 million per year.

    A boost to retail banking, freeing DBS banking officialsto service their clients overseas, including the biggerSingapore companies with regional operations.

    Current government holding of 27.7%

    DBS operates like a private sector bank in terms of

    talent and procedures

  • 8/2/2019 OPBhatt

    34/41

    33

    PUBLIC SECTOR BANKS WILL NEED TO PULL FIVE LEVERS TOCOMPETE IN THE EMERGING BANKING LANDSCAPE

    Close the technology gap with the private sector banks

    Restructure operating platforms by centralizing and outsourcing operations Redesign processes to match competition on TATs, productivity, error

    rates and cost of operations

    Rapidly implementIT and operationsinitiatives

    1

    Re-focus the efforts of core strengths branch network and staff on sales Convert to a sales and marketing led organization Proactively target emerging mass affluent and affluent segments

    Build sales andmarketingcapabilities

    2

    Strengthen risk management skills to enable Basel II compliance Risk modeling Review and collections

    IT support

    Strengthen riskmanagement

    3

    Focus on reskilling employees to shift attention to sales and marketing,and infusing specialist skills through external recruiting (e.g., in treasury,cash management)

    Comprehensive change in mindsets and behavior

    Build human capital4

    Pro-actively build skills in acquisition and post-merger management toenable effective play in the process of local consolidation

    Prepare for localconsolidation

    5

    Providing operational freedom in solving thetalent issue across levels and wrt performance

    management will help significantly across all levers

  • 8/2/2019 OPBhatt

    35/41

    34

    THANK YOU

  • 8/2/2019 OPBhatt

    36/41

    35Source: McKinsey analysis

    OTHER CHANGES NEEDED (1/2)

    C. Unifiedregulator

    D. Corporategovernance

    B. Socialdevelopment

    Offer market based incentives for under-penetrated segments e.g., subsidyauctions, creation of credit guarantee corporation

    Remove rural branch restrictions Remove directed lending Ensure insurance provisioning on loans to urban and rural poor Reimburse banks the admin cost for rural banking to allow lower interest rates

    charged to customers

    Improve regulations for STCBs, RRBs, MFIs, NBFCs and remove regulatoryarbitrage

    Move to a coordinated regulator model

    Separate central bank and regulator roles New unified Financial Services Modernization Act to bring together, under a singleumbrella, all aspects of financial services on the lines of legislations in US and UK

    RBI to guide Indian banks towards adopting international standards in corporate

    governance Improve corporate governance primarily by increasing board independence and

    accountability

    Enhance corporate governance norms, Institute penalty for weak corporate

    governance Ensure independence by appointing directors appointed on the recommendationof a nomination committee based on clearly defined and transparent criteria.

    B CREDIT GUARANTEE SCHEMES CAN PROMOTE SOCIAL OBJECTIVES

  • 8/2/2019 OPBhatt

    37/41

    36

    B. CREDIT GUARANTEE SCHEMES CAN PROMOTE SOCIAL OBJECTIVESWHILE MINIMISING DISTORTIONS TO THE FINANCIAL SYSTEM

    Features

    Potential credit guarantee structure

    Commercialbanks

    Government

    Executive management

    Independent board

    Credit guarantee

    corporation

    Collateral-short butviable, creditworthySME

    Guarantee to coverpart of the risk Competitionbetween banksto disburse theloan

    Korea Credit Guarantee Fund

    Extends guarantees for loans to promisingenterprises that lack tangible collateral

    Risks of default shared with credit institutions Flexible guarantee fee ranging from 0.5% to 2%

    depending on creditworthiness, guarantee periodand guarantee amount

    Joint funding by government and commercial banks

    Taiwan small and medium business guarantee fund

    Extends credit guarantees to small and mediumenterprises short of required collateral

    Only those Contracted Financial Institutions (CFIs)signing an Entrustment Contract (and makingdonations) are eligible to provide guarantee service

    Annual guarantee fee of 0.75% Paid up capital contributed by central and local

    government and CFIs

    Pricing of loans based on best practice creditprocesses and credit guarantees provided

    Customers served by institutions with requiredskills and infrastructure to serve low income

    segment

    B A MARKET BASED SUBSIDY PROGRAM WOULD PROMOTE BANK

  • 8/2/2019 OPBhatt

    38/41

    37

    B. A MARKET-BASED SUBSIDY PROGRAM WOULD PROMOTE BANKINTEREST IN LOW INCOME SEGMENTS

    Ownership: Chilean Socialinvestment fund (FOSIS), Ministry ofPlanning and Cooperation

    (MIDEPLAN)

    Chile government program

    Concept: Banks given a fixedamount of money for each loangranted to micro entrepreneur

    Process: Subsidy budget granted through abi-annual auction

    Commercial banks invited to bid on aper loan subsidy needed

    Bidding banks propose subsidy detailson loans

    Winning banks are those offering tomake the largest number of microloans for the smallest subsidy

    Four large commercial bankshave entered micro-finance andmake loans to about 100,000customers

    On an average one third of microenterprises in Chile are

    customers of these four banks By 2000, value of subsidy for an

    average loan amount of US$1,200 had fallen to US$ 80 fromUS$ 240 in 1993

    Chilean banking regulator needsto spend very little timesupervising this micro loanportfolio

    Achievements

    RBI couldconsider a similarmarket-basedbidding system to

    encourage makesure commercialbanks to enter thelow-incomesegment

    C AS AN INTERMEDIATE STEP INDIA COULD HAVE RBI AS THE C0

  • 8/2/2019 OPBhatt

    39/41

    38

    C. AS AN INTERMEDIATE STEP, INDIA COULD HAVE RBI AS THE C0-ORDINATING REGULATOR

    Now: Multiple regulatory agencies Intermediate: Coordinating body

    Commercialbanks andFIs

    Cooperativebanks

    Regionalrural banks

    Capital

    markets

    Insurancecompanies

    Housingfinancingcompanies

    RBI

    IRDA

    Reg.of

    coop.SEBI

    NHB

    RBI

    Regulating authority

    RBI

    RBIState Registrarof CooperativeSocieties

    RBI NABARD

    SEBI

    IRDA

    NHB

    +

    +

    RBI takes overthe activities ofdifferentregulatory

    agencies Internal

    separation ofregulatory andcentral bankfunction

    C ULTIMATELY REGULATION SHOULD BE SEPARATED FROM THE

  • 8/2/2019 OPBhatt

    40/41

    39

    C. ULTIMATELY, REGULATION SHOULD BE SEPARATED FROM THECENTRAL BANK

    Intermediate: Coordinating bodyFinal: Unified regulator separate fromCentral Bank

    RBI

    IRDA

    Reg.of

    coop.SEBI

    NHB

    RBI

    RBI Internalregulationfunction of RBIhanded over toa separateregulator withlegislative

    sanction Unified body

    regulatescommercialbanks,cooperative

    banks, capitalmarkets,insurance,securities,mutual fundsand micro-financeinstitutions

    FSA

    BankingInsurance

    Securities

    OTHER CHANGE NEEDED (2/2)

  • 8/2/2019 OPBhatt

    41/41

    OTHER CHANGE NEEDED (2/2)

    F. Labor

    reforms

    G. Real sector

    reforms

    E. Supportinginfrastructure

    Accelerate credit bureau and payment infrastructure

    Support creation of industry utilities for processing e.g., Symcor in Canada

    Amend banking regulations to enable formation of holding company to owngovernments shareholding in PSBs and their other financial service

    Address loopholes in SARFAESI to ensure banks get a fair hearing

    Implement recommendations of Patel Committee for development of primaryand secondary debt market

    Push labor reforms, support re-skilling of employees

    Greater flexibility in surplus labour and freedom to link compensation withperformance

    Real economy reforms required to complement financial system reformsProduct market reforms: Elimination of reservation of products for SSI,

    removal of licensing requirements, reduced duties and unrestricted FDI

    Land market reforms: Fast-track courts to settle land market disputes,computerize land records and cut stamp duties

    State ownership: Transfer management of productive/commercial assets tothe private sector; contract out the construction and management of new

    infrastructure.