OOA&D - 1© Minder Chen, 1995-2003 Imperatives of today’s economy. Source: “Your Turn: The Global CEO Study 2004” IBM Business Consulting Services. 2004;

OOA&D - 1 © Minder Chen, 1995-2003

Imperatives of today’s economy

.

Source: “Your Turn: The Global CEO Study 2004” IBM Business Consulting Services. 2004; IBM Institute for Business Value.

OOA&D - 2 © Minder Chen, 1995-2003

Lower Transaction Costs (1995-2005)

OOA&D - 3 © Minder Chen, 1995-2003

Internal Specialization

OOA&D - 4 © Minder Chen, 1995-2003

Examples of External Specialization

OOA&D - 5 © Minder Chen, 1995-2003

Internal and External Specialization

OOA&D - 6 © Minder Chen, 1995-2003

Assess and Manage Components

OOA&D - 7 © Minder Chen, 1995-2003

CBM Basics

OOA&D - 8 © Minder Chen, 1995-2003

The five dimensions of a business component

OOA&D - 9 © Minder Chen, 1995-2003

CBM Example: A Retail Firm

OOA&D - 10 © Minder Chen, 1995-2003

Template for CBM

OOA&D - 11 © Minder Chen, 1995-2003

Heat maps identify “hot” areas to exploit business value

OOA&D - 12 © Minder Chen, 1995-2003

The three phases of CBM analysis

OOA&D - 13 © Minder Chen, 1995-2003

Where To Go?• Most firms today have a blended process optimized and partnered

model and now need to decide where to go

OOA&D - 14 © Minder Chen, 1995-2003

From Business Process System

Bank

Shared Service

Customer

Bank 2 – “Supplier”

Outsourced

Case Study: Payments Processing

Full Business view

Process to optimize

Creating IT flexibility

SOA Foundation

Skills &Support

Software

OOA&D - 15 © Minder Chen, 1995-2003

Order-to-Cash

http://perotsystems.com/library/ServiceBrochure_OrdertoCashProcessing.pdf

OOA&D - 16 © Minder Chen, 1995-2003

Procurement Pay Process

http://perotsystems.com/library/ServiceBrochure_ProcuretoPayProcessing.pdf