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Micro-location technology and customer engagement mobile solutions bringing cloud super-power to offline businesses and Track. Analyse. Communicat e
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Onyx Beacon: technology and commercial presentation 2015

Apr 21, 2017

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Page 1: Onyx Beacon: technology and commercial presentation 2015

Micro-location technology and customer engagement mobile solutions

bringing cloud super-power tooffline businesses and services

Track.Analyse.

Communicate

Page 2: Onyx Beacon: technology and commercial presentation 2015

OUR MISSION

Two main advantages: Precision for customer in-location engagement Accurate analytics about your customers’ behaviour

We offer integrated end-to-end solutions that improve commercial results by using micro-location and contextual content delivery through a great mobile experience, using iBeacon technology.

Our Mission

Page 3: Onyx Beacon: technology and commercial presentation 2015

THE OPPORTUNITY

Less than 1 million iBeacons are now produced and installed yearly.

Experts estimate that, by 2019, iBeacon shipments will reach a 60 million unit yearly market.

Be among the firsts to adopt this solution.

The Opportunity

Page 4: Onyx Beacon: technology and commercial presentation 2015

THE OPPORTUNITY

53% of consumers agree to share current location

to receive relevant advertising

57% of consumers prefer to engage

with location-based advertising

63% of consumers feel a coupon

is the most valuable form of mobile marketing

87% of the contemporary

human time is spent INSIDE.

The Opportunity

Page 5: Onyx Beacon: technology and commercial presentation 2015

THE CHARACTERISTICS

TRACK. ANALYSE. COMMUNICATE .

We put together: iBeacon hardware infrastructure Mobile SDK for iOS and Android Web based CMS

Deliver great mobile experiences.

The Characteristics

Page 6: Onyx Beacon: technology and commercial presentation 2015

THE ADVANTAGES

Integrate your offline channel in your online marketing.

The right message will be delivered at the right time at the right place to the right target.

Our CMS is gathering detailed analytics that will allow you to check results, study customers’ behavior and improve future campaigns.

The Advantages

Page 7: Onyx Beacon: technology and commercial presentation 2015

THE BENEFITS

Completely integrated solution.

High-performance equipments

Low maintenance and installation costs

Real-time accurate analytics

PUSH Notifications

Customized features for main clients

The Benefits

Page 8: Onyx Beacon: technology and commercial presentation 2015

HOW IT WORKS

HardwareTwo iBeacon models, with strong technical capabilities and secure configuration against hi-jacking or spoofing.

Mobile middlewareMobile Management Application to administrate iBeacons.Software Developer Kit to integrate in your mobile app.Mobile Sample Application, that can be used as a demo.

Customer Management PlatformAdministrate beacons.Define and roll campaigns. Gather and analyse data.

How it works

Page 9: Onyx Beacon: technology and commercial presentation 2015

HARDWARE: ENTERPRISE BEACON

Enterprise BeaconAvailable: March 2015

4 year battery life span

4 AA batteries

Optional External Power Supply

Waterproof Enclosure

Temperature Sensor

Buzzer

Secure configuration

Fixed with 3M® VHB® tape or screws

FCC, CE, RoHS, REACH certified

Page 10: Onyx Beacon: technology and commercial presentation 2015

HARDWARE: BEACON ONE

1 year battery life span

Coin cell battery

0 to 70 meters range

Texas Instruments Chipset

Secure configuration

heavy duty 3M® VHB® tape attached

FCC, CE, RoHS, REACH certified

Beacon OneAvailable since 2014

Page 11: Onyx Beacon: technology and commercial presentation 2015

Mobile middleware: SOFTWARE DEVELOPMENT KIT

Software Development Kit

Facilitate the communication between beacons, CMS and the mobile applications.

Could be easily integrated as a component on private mobile applications.

Security: OAuth, AES128, MAC Content delivery:

Text, Image, URL Proximity Triggers

Contextual analytics

Page 12: Onyx Beacon: technology and commercial presentation 2015

Mobile middleware: MOBILE MANAGEMENT APPLICATION

Mobile Management Application

Search beacons based on: Proximity Deployment time Location Tags

Change beacon configuration: UUID, Major, Minor, Power,

Frequency

Monitor battery level

Page 13: Onyx Beacon: technology and commercial presentation 2015

Mobile middleware: MOBILE SAMPLE APPLICATION

Mobile Sample Application

Sample application, which acts as: A guide for software developers Technology showcase for the basic

content delivery

Showcases: Contextual content delivery:

Text, Image, URL Social profile integration Other integration points

Page 14: Onyx Beacon: technology and commercial presentation 2015

Customer Management System : CAMPAIGNS

CMS: Campaigns

Define and schedule marketing campaigns

Target users based on interests and proximity

Use proper triggers to obtain best results

Adapt your message to each visitor

Optimize content to improve conversion

Integrate with mobile middleware and other third party web solutions through REST APIs

Page 15: Onyx Beacon: technology and commercial presentation 2015

Customer Management System : ANALYTICS

CMS: Analytics See analytics for traffic behavior and push notification conversion Understand customers’ specific interests and how they spend their time Get insights into traffic behavior: Hourly Interest Distribution, Unique Visitors, New vs.

Returning Visitors, Visit Frequency, Dwell Times, Outside Opportunity

Page 16: Onyx Beacon: technology and commercial presentation 2015

Define map based layouts and control your beacon infrastructure Monitor beacon deployments with real time device information Define, visualize and manage your beacon signal coverage. Integrated with OpenStreet Maps, real world calibration from the planning phase

Customer Management System : ADMINISTRATION

CMS: iBeacons administration

Page 17: Onyx Beacon: technology and commercial presentation 2015

USE CASES

Most common use cases

RETAIL EVENTS

ASSET TRACKING

PUBLIC TRANSPORT

HOSPITALITY

Page 18: Onyx Beacon: technology and commercial presentation 2015

Increase traffic: send welcoming messages or launch offers for customers in range Improve shopper experience: send info about products and motivate aquisition Customer satisfaction: reward loyal shoppers, customize offers Additional revenues: use your iBeacons to advertise for partners Measure, measure, measure: get value from analytics

Use cases: RETAIL

Retail Proximity Marketing

Page 19: Onyx Beacon: technology and commercial presentation 2015

Provide relevant info: adapt messages to each moment and area of the event Guide attendees: direct your guests towards desired locations and programs. Mobile engagement: use gamification, provide entertainment and interaction Make extra money: send commercial content for other exhibitors

Use cases: ASSET TRACKING

Events engagement

Page 20: Onyx Beacon: technology and commercial presentation 2015

Keep track of your assets: identify merchandise in big warehouses or parking lots Optimize item delivery: easily search and find your items and schedule expedition Locate faster: beacons have a range up to 70 meters Control inventory: use map-based visualization to get complete inventory overview

Use cases: EVENTS

Asset tracking

Page 21: Onyx Beacon: technology and commercial presentation 2015

This case is dedicated to visually-impaired people, helping them get on the right bus. Inform users: When a bus approaches the station, a notification is sent to the user. The

beacons buzzers will help users to distinguish the bus of their interest. Customized routes: users define routes and get info when proper bus arrives.

Use cases: PUBLIC TRANSPORT

Smart Public Transport

Page 22: Onyx Beacon: technology and commercial presentation 2015

Restaurants, coffee shops or hotels can improve their relationship with customers. Memorable experiences: simplify check-in, guide your guests, promote services Inform and get profits: send notifications about special offers Needs & opportunities: analyse traffic, see heatmaps, prepare your staff to react Reward and educate loyalty : surprise loyal customers with attractive propositions

Use cases: HOSPITALITY

Hospitality

Page 23: Onyx Beacon: technology and commercial presentation 2015

With each of our clients, we analyze together and establish the most effective and convenient deployment strategy, to ensure rapid and complete success of the project.

Standard deployment steps

Standard deployment steps

Phase 1

PROOF OF CONCEPT

1 to 2 weeks

Phase 2

BETA

TEST

4 to 8 weeks

Phase 3

REAL WORLD

TEST

4 to 8 weeks

Phase 4

FULL PROJECT

START

4 to 8 weeks

Page 24: Onyx Beacon: technology and commercial presentation 2015

Standard deployment steps

Standard deployment stepsPhase 1: PROOF OF CONCEPTIndoor operations, located generally in the customers’ office: deployment of beacons in test environment, campaign definition, beacons’ layout and range refinement, SampleApp installation on test devices, defining scenarios in order to test analytics. After, campaigns iterations, different content deliveries, A-B tests, metrics analysis and KPI definition for the second phase.

Phase 2: BETA TESTBeta test is placed in Real-World conditions, in one of the client’s commercial locations. Beacons deployed using a pre-defined layout. Beta users of the mobile app enrolled, campaigns definition, content delivery. CMS data analysis, content and strategy optimisations, different scenarios, campaign iterations, KPIs improvements.

Page 25: Onyx Beacon: technology and commercial presentation 2015

Standard deployment steps

Standard deployment stepsPhase 3: REAL WORLD TESTMobile application is delivered to real customers, in Real World conditions. In the same first location where the beacons are deployed, the Real-World users will be addressed with all types of campaigns and observed as they interact with the context and the mobile content. After iterations, gathered data and KPI’s will be analyzed and will generate improvements in the content strategy.

Phase 4: FULL DEPLOYMENTThe last step is dedicated to the expansion of the project in all the planned locations, respecting the layout and content strategy resulted after the first three phases. After some iterations, the scalability of the project will be tested and optimized.

Page 26: Onyx Beacon: technology and commercial presentation 2015

We developed long-term partnerships with worldwide main players in telecom and technology industries, retail, hospitality, public services, logistics, marketing and events agencies, and mobile development companies or communities. More than 500 clients and partners in over 60 countries 95% of clients in early stage (development or small deployments)

OUR CLIENTS

Our clients and partners

Page 27: Onyx Beacon: technology and commercial presentation 2015

Onyx Beacon has a team of 17 high-class professionals: Software developers, Hardware technicians, Sales & Customer Service specialists. Design experts, Marketing & Communications officers and Logistics & Administrative responsibles.

Our headquarter is in Cluj Napoca – Romania and we have sales and support offices in United States and Germany.

In April 2015 we celebrated OUR FIRST YEAR OF SUCCESS.

OUR CLIENTS

Our Team

Page 28: Onyx Beacon: technology and commercial presentation 2015

CONTACT

Contact

Our Sales & Customer Service Team will be happy to provide all the support you need.

Web: www.onyxbeacon.comPhone: 0040 364 730 023

Bogdan OROSE-mail: [email protected]

Iulia ILEAE-mail: [email protected]