Ontbijtseminarie printing 05 12-14

Van technologie naar resultaat.

Ontbijtseminarie

HP Print Reboot event05 December 2014


Agenda

08:00 Ontvangst met ontbijt

08:30 Intro

08:45 Voorstelling “Printing Innovation gamma” & “Digitalisering”

09:45 Pauze

10:00 Uitleg Smart Printing Services (SPS)

11:00 Q&A

11:15 Live Demo’s HP Officejet ProX


Welkom in ons Business Center


Printing Team

• Sales team

Fabia Roman Internal Sales Consultant Printing

Patrick Temmerman External Sales Consultant Printing

Danny Willekens External Sales Consultant Printing

• Technische Afdeling

Ivita Skillteam Benelux

• HP Hewlett Packard

Sales support & SPS (Smart Printing Services)


Eurosys Printing

• We bestuderen het afdrukgedrag

• Analyseren de afdrukbehoeftes

• Opmaak Studie

• Kosten besparen

• Gebruikscomfort verhogen

• Wij ‘ontzorgen’ uw printerpark.

Eurosys Printing




WHAT IS MPS?

MPS is a service experience in which clients

enjoy high-quality documents from an

optimized infrastructure with little headache,

hassle or downtime. This allows clients to

do what they do best.

Hardware

Buy/LeaseSupplies Service Solutions

Multi-year Cost Per Page contract

http://images.google.fr/imgres?imgurl=http://www.jmsinfo.com/images/HP_Rainbowkit_Q6000A_Q6001A_Q6002A_Q6003A.jpg&imgrefurl=http://www.jmsinfo.com/index.php?lng=fr&frame=produit&cat=22-10-3-Toners-&-Drum-HP.html&usg=__OVx6ni-p9L5gJJPg4VIVLzNx3yA=&h=300&w=300&sz=57&hl=fr&start=3&zoom=1&tbnid=CYpYoalWG0jiNM:&tbnh=116&tbnw=116&ei=fufVT4OhHoSx0AGwx9SeAw&prev=/images?q=HP+toner&hl=fr&rlz=1T4GZEZ_frFR329FR330&tbm=isch&itbs=1

http://images.google.fr/imgres?imgurl=http://www.jmsinfo.com/images/HP_Rainbowkit_Q6000A_Q6001A_Q6002A_Q6003A.jpg&imgrefurl=http://www.jmsinfo.com/index.php?lng=fr&frame=produit&cat=22-10-3-Toners-&-Drum-HP.html&usg=__OVx6ni-p9L5gJJPg4VIVLzNx3yA=&h=300&w=300&sz=57&hl=fr&start=3&zoom=1&tbnid=CYpYoalWG0jiNM:&tbnh=116&tbnw=116&ei=fufVT4OhHoSx0AGwx9SeAw&prev=/images?q=HP+toner&hl=fr&rlz=1T4GZEZ_frFR329FR330&tbm=isch&itbs=1


Industry Statistics

Why Managed Print Services

The average annual document costs are about

5%of an enterprise’s revenue (IDC)

Costs as a percent of revenues (by industry)

Legal/Advertising 14%15%

10%

5%

0%

Computer/Data services 10%

Cross-industry average 5.9%

Media & entertainment 4%

Petroleum <1%

Source: ALL Associates Group, November 2011

The average cost of information theft to corporations is

$2.7 Millionper incident

(Ponemon Institute)

This includes legal costs, lost opportunity costs, costs to investigate, and costs to update security requirements.

Source: Ponemon Institute, 2011

$6 Million in time lost annually in reformatting information

(IDC)

• $27,287 spent per knowledge worker per year on searching for and analyzing information

• Assuming a 1,000 employee organization

Source: IDC, 2011

Printer support is

10%of the typical IT staff workload in an unmanaged environment(Photizo)

0

2,000

4,000

6,000

8,000

10,000

12,000

14,000

0 1,000 2,000 3,000

Co

mp

an

y s

ize (

em

plo

yees

)

Annual hours spent supporting print devices

Source: Photizo Group Analysis, 2012


Print Challenges


MPS Drivers

© Copyright 2012 Hewlett-Packard Development Company, L.P.

The information contained herein is subject to change without notice.

The situation

TODAY


Current infrastructure

HP Deskjet 870Cxi

HP Deskjet 970Cxi

HP Deskjet 5550

HP LaserJet

5L, 6L, 5NEpson SC870

Epson AcuLaser 4000

Canon iR5000

HP LaserJet

4050tn

Lexmark Z51

Canon BJC-70

HP Deskjet

printers

Xerox

DC432ST

HP Color LaserJet

4550N

HP LaserJet 4+, 5, 4000N Canon BJC-4000

Epson SC900

Lexmark Optra

T522

HP LaserJet

5SiMX

HP LaserJet

5000tn

Canon

GP series

Kyocera

FS-7000

Canon

i6500

• Huge number of devices

• Different models, drivers, supplies

• Complex environment


Current infrastructure

management

Supplies order

Order confirmation

Incoming invoice

Supplies order

Incoming invoiceIncoming invoice

Request for proposal

Service call

Supplies order

Supplies order

Incoming invoice

Request for

proposal

Service call

Order confirmation

Incoming invoice

Supplies order

Incoming invoice

Request for proposalSupplies order

Service call

Incoming invoice


Supplies order

Order confirmation

Supplies order

Service call

Service call Request for proposal

Supplies order

Order confirmation


Service call

Incoming invoice

Service call

Supplies order

Order confirmation

• Numerous activities

• High management effort

• Low availability


Desired future state

Supplies order

Order confirmation

Incoming invoice

Supplies order

Incoming invoiceIncoming invoice


Service call

Supplies order

Supplies order

Incoming invoice

Request for

proposal

Service call

Order confirmation

Incoming invoice

Supplies order

Incoming invoice

Request for proposalSupplies order

Service call

Incoming invoice


Supplies order

Order confirmation

Supplies order

Service call

Service call Request for proposal

Supplies order

Order confirmation


Service call

Incoming invoice

Service call

Supplies order

Order confirmation

Imagine if all of these tasks were managed by a strong

partnership between your trusted advisor and HP!


Do you know …?

• How many printers you use?

• How many pages you print, copy and fax per month/year?

• How often you order supplies?

• What an internal order and other operating expenses cost?

• How the management and stock-keeping of supplies happens?

• How much time you spend on service and maintenance work?

• And: what are your total costs?



DOCUMENT

PRODUCTION COSTS


Indirect expenses

Direct costs

Cost-saving potential in

dir

ect

exp

ense

s &

ef

fort

dir

ect

exp

ense

s

planning & control

asset management

downtimes

operating expenses on service

rfp, ordering, invoicing, etc.

warehousing (logistics, etc.)

stock-keeping

supplies

service & support

maintenance

hardware incl. financing

plan& control

downtimesinvoicing (monthly/quarterly)

logistics

supplies

service & support

maintenance

hardware inkl. financing

indirect savings(based on process optimisation)

direct savings(based on device redeployment)

HP

Par

tne

r M

PS

planning & control

downtimesinvoicinglogistics

supplies

service & support

maintenance

hardware incl. financing



HP Smart Printing Services:a Pay Per Use Solution

THE CONCEPT


HP Smart Printing Services

Based on a 12 to 60-month HP contract

Billing options: HP Level Pay, HP Base+, HP All InBased on a financing or reseller contract

A full service package for document processing environments

- Premium Hotline

- Hardware Support

Services

- Maintenance Services

- Management with (opt.)

HP Remote Monitoring

- HP Service Portal

- Installation Services (opt.)

HP Services

- Toner cartridges

- Ink cartridges

- Maintenance kits

Original HP Supplies

- HP Commercial

Product Portfolio

- HW purchase or lease:

financing with

HP Financial Services

or other financing

provider

HP Hardware

- Deployment

- Infrastructure/

Fleet Management

Optional (examples):

- Assessment & Design

- Education

- Additional Services

Partner Services


The A3 Myth…

Paper output – a few quick facts and food for thought• ~95% of documents is A4 => why install A3 everywhere?

Bigger devices are more expensive, take up more footspace, and consume more electricity

• 67% of all printed documents are less than 3 pages… => warm-up time and FPO is key, not rated engine speeds!

• >85% of documents are printed, not copied.. => why place MFPs everywhere, printers have their place too in a well-balanced fleet

• Only 20% of copiers/MFPs are used at their rated capacity, rest is underused => why pay more for devices that remain idle most of the time?

• Color remains far more expensive than b&w (mono) => huge opportunities for cost-savings when deployed /managed wisely

Paper document production – office environment –copier/laser printer/MFP


Smart Printing Services

Invoicing Options

HP Level Pay

(supplies usage)

HP Base+Click HP All In

Quotation Periodic fee Base fee + Variable, page

charge

Fixed price per page for a

minimum volume

Under-consumption Lower monthly fee following

yearFixed price per page

Minimum volume (pages)

applies

Over-consumption One-off charge Fixed price per page

Metering Delivered supplies Page counts Page counts

Invoicing Model

1 year


Smart Printing Services

Invoicing Options

HP Level Pay

(supplies usage)

HP Base+Click HP All In

Quotation Periodic fee Base fee + Variable, page

charge

Fixed price per page for a

minimum volume

Under-consumption Lower monthly fee following

yearFixed price per page

Minimum volume (pages)

applies

Over-consumption One-off charge Fixed price per page

Metering Delivered supplies Page counts Page counts

Invoicing Model

1 year

Only HP offers this

invoicing option

No minimum commitments

Pay only what is used

Easy budgeting

Fixed payments for each year

Transparent and fair

visibility with HP Service

Portal


Some examples of %

coverage on documents

An e-mail: 0,17%C, 0,14%M, 0,01%Y, 5,3%B


Some examples of % coverage

on documents

My CV (word file): 3,89% coverage (black)


HP Services

• HP Premium Hotline for all contract-related enquiries

• HP Hardware Support Services

including all parts and labour, and flexible response times: – 4-hour response time

– Next-day response time

• HP Service Portal– Web-based contract- and usage information portal

• HP Remote Monitoring Services– Proactive maintenance kit replacement

– Full automatic supplies replenishment

– Automatic page counting

HP Smart Printing Services contains all services for HP

products to help you optimize your printing output.


HP Remote Monitoring –

appliance based

Customer network

Collecting usage

information and

maintenance needs!

HP Contract DatabaseCommunication

Disposition

Original HP

Supplies

delivery

Onsite maintenance

HP Remote Monitoring Server

(Appliance), for large fleets


Original HP Supplies

• Request for delivery– By phone or e-mail– Through HP Service Portal– Automatically by HP Remote Monitoring

• Delivery within 48 hours onsite to the customer’s dock (“cross dock”)

HP Smart Printing Services ensures a continuous

supply chain, delivering all Original HP Supplies and

maintenance kits on demand.



Printing trends and HW offering

The right product in the right place


Printing Trends and HP‘s offering

Mono to Colour

Single Function

to Multifunction

Mobility

Digitisation

of paper

Security &

Compliance

Environmental

Friendliness

Completely refreshed MFP portfolio

Color technologies Ink & Laser based

Flow MFPs & HP Capture solutions

On board and optional Printing security

Variety of HP Wireless print technologies

(ePrint, NFC...)

HP Energy Saving Technologies and recycling


Office climate change: transforming paper and digital processes to accelerate

workflows

HP LaserJet Enterprise flow

MFPs

• Single-pass duplex scan

• HP EveryPage

• ADF extended life (3X), high capacity (2X)

• Integrated keyboard

• On-board OCR

• Scan to SharePoint®

1. Single-pass duplex and robust ADF make capture easy

2. HP EveryPage guarantees every page via ultrasonic double-feed detection

1. Easily enter metadata with convenient pull-out keyboard

2. Image preview allows view, zoom, edit & reorder of pages at the 8” color touch screen

1. On-board OCR turns paper into editable documents

2. Advanced image processing for pristine scans

3. Scan to SharePoint®, e-mail, fax, network folder

flow MFP M525ccolor flow MFP M575c

Best in Class Scanning Easy and Accurate Data Entry Unequaled Processing and Routing

Van technologie naar resultaat.Make it matter.

HP’s Office Printing Portfolio

HP Confidential

800 Series600-700 Series300-400100-200 Series 500 Series

DEPARTMENTWORKGROUPSMALL WORKTEAMPERSONAL

Pro(fessional) BrandedOfficeJet, LaserJet and Scanjet

15-60 Users46-56ppm<1-6 cents

10k-50k

10-30 Users40-50ppm4-8 cents

2k-12k


750-3k

51-70ppm30k-60k


2k-6k

Enterprise BrandedLaserJet and Scanjet

IT Managed SMB and Enterprise8“ MFP panels, scan-optimized Flow MFP‘s

HP FutureSmart and OXP, Enterprise security, features and solutions

Light Production

1-5 UsersSpeed <25 ppmCPP 7-20 centsRMPV 200-1k

S900 series

Unmanaged SMB

3“-4.3“ MFP panels, SMB features and solutions


How many users?

How many pages ?

Mono

LaserJet Pro

>15 users

LaserJet Enterprise

Color

Mono or Color?

Officejet Pro

Officejet Pro X

1-5 users

3-15 users

LaserJet Pro 200

LaserJet Pro 400

Alternatives:

250-2K p/m

1K-6K p/m

Officejet Ent X LaserJet Ent 500

3-15 users

2K-6K p/m

Full enterprise capabilities


HP Ink for SMB

& Enterprise?


…step into the Myth and Truth of InkJet technology…


• The print waiting game is over.

• First page out – less than 9.5 seconds

• Laser-comparable (ISO) print speeds 42 ppm.

• Draft speeds even faster…70 pages per minute!

Myth:Inkjets (Ink print technology) are slow.

Truth:HP Officejet Pro X are faster than most Laser Printers! Only the paper moves


• High-quality (e.g. sharpness)

• Water-resistant

• Resist smearing and fading

• Withstand highlighter use

HP OJ Enterprise Ink adheres to

plain paper and provides very good color print results

Inkjet printing is expensive

Myth:Inkjets (Ink print technology) do not produce high quality output.

Truth:HP Officejets Pro & Ent X do provide high quality out put!


• HP OJ Pro & Enterprise X deliver up

to 50% lower cost-per-page than competitive lasers.

• Long-lasting ink supplies

• Cartridges deliver yields on par with comparable devices

• Black: 10.000 pages (OJ Pro X: 9.200 pages)

• Color: 6.600 pages (OJ Pro X: 6600 pages)

Deskjet190 pages

HP301Officejet Pro2300 pages

HP950XL

Officejet Pro X9200 pages

HP970X


OfficejetEnterprise X10000 pages

HP980X

Myth:Inkjets (Ink print technology) are expensive.

Truth:HP Officejets Ent X provide up to half Cost Per Page (CPP) vs Laser Printers of same class!



Designed for business with extensive reliability testing and superior usability; same as on LaserJet.

• High-quality materials• Moving parts minimized (via HP Page Wide

Technology)

• Similar input tray, same durable pick mechanism as HP LaserJet printers

• Easy supplies installation• SAME as HP LaserJet:

• Firmware (FutureSmart) and upgradeability

• Scanner• UPD• Control panel• ...

Myth:Inkjets (Ink print technology) are not reliable.

Truth:HP Officejets Ent X provide LaserJet-like durability and reliability!



... consume much less energy,

... need much less packaging

... need much less storage space

than Laser Printers!

Savings of up to 50% of energy

• Reduced moving parts

• No fuser, no heating

Saving space

• Less packaging material – easy to recycle

• Cartridge space 10 times smaller

Also HP OJ

Pro &

Enterprise X


HP PageWide Technology

• Integrated printhead and ink delivery system

Reliable and hassle-free performance

– Prints page in single pass with fixed print head

– Only the paper moves

– Built in redundancy for quality—every nozzle has an adjacent back up

– No consumables except ink

Breakthrough ink technology Printhead contains an

array of ten 4-color

dies.

Each die has 4,224 ink

ejectors (1,200 per inch),

42,240 ink ejectors total.

Output bin

All-pigment inks in four

colors

Print

zone

Servicing

station

Servicing

stationMain paper tray 2 paper path

MP tray

1 paper

path

Internal

duplex

paper

path

Optional tray 3

paper path


BLI X585 reliability test

Rune VintervollProduct Manager

LaserJet and Enterprise Solutions


Amazing reliability

Very simple paper path with no sharp turns. No fuser or transfer belt. Paper is only

moving part


Amazing reliability

The test required all models in the test to print a total of 75.000 pages

“The HP model was the only one to complete testing with no misfeeds,

malfunctions or service required, while each of the other models experienced

multiple misfeeds and one required two service calls”


Amazing reliability

Number of interventions 36 63 61 55 43


Conclusion: Replacement

of older printers can lead

to cost savings.

• Printer upgrade can lead to better performance and higher total cost savings

• Consider HP Officejet Pro X or Enterprise X:

• Print at twice the speed1 and half the cost2 of lasers

• Powered by proven HP Page Wide Technology, it prints at astounding speed of up to 70 pages per minute1

• Network-ready and energy efficient

• Ready for the enterprise with additional printing solutions options

1 Comparison based on manufacturer’s published specs of fastest available colour mode as of Mar 2012. Includes colour laser MFPs <€1,000 and colour lasers <€800 avail. Mar 2012 based on market share by IDC Q1 2012 and HP testing in fastest colour mode. Test fi le ISO 24734 from sample four-page category

2 Cost per page (CPP) claim is based on the majority of colour laser MFPs <€1,000 and colour laser printers <€ 800 excluding VAT as of March 2012, ISO yield based on continuous printing in default mode based on market share as reported by IDC as of Q1 2012. For more information, see www.hp.com/go/learnaboutsupplies


HP Officejet for the Enterprise?

Yes!

For good reasons!



Thank you

… for attention

Ontbijtseminarie printing 05 12-14

Technology

pages oj pro x

hp oj pro enterprise

cost savings opportunities

lower cost

mps process

customers printer fleet

printed documents

unmanaged printer fleet