Onsite Tech Support
Aug 15, 2015
TBS offers comprehensive outsourced onsite and helpdesk services to customers requiring a full service technical resource center and/or help desk.
What is onsite tech support?
On-site Technical Support Receive the hands-on help you need
Sometimes, problems just can't be worked out over the phone or Internet
That's when you need an field service engineer, who can offer:
Hands-on troubleshooting
Comprehensive program management
Preventive maintenance
Benefits
Fast and Convenient
Remote support offers an immediate solution to business owners who need their problems fixed in real-time
Cost Effective
Onsite support can cost only minimum amount per call, not accounting for the possible loss of revenue experienced during that period of downtime
Customer Friendly
Remote support is not only more convenient for business owners, but it is customer friendly as well.