Online Postgraduate Admissions Project Kate Ward – Project Manager Clare Streatfield – Postgraduate Admissions and Recruitment Manager Hannah Waring –

Online Postgraduate Admissions Project

Kate Ward – Project Manager

Clare Streatfield – Postgraduate Admissions and Recruitment Manager

Hannah Waring – Business Analyst

Processes working group• Reviewed current processes

• Identified key roles and responsibilities within the process

• Re-designed and mapped standardised ‘As to be’ process

• Ensure processes and procedures are aligned to the new Hobsons system

Summary of key issues

• Duplication

• Lack of consistency in process

• Limited management information

• Responsibility

• Poor customer experience

• Lack of trust

Key roles of the process

• Upload applicant details in student system (SITS)

• Check applicant meets programme requirements

• Authorise offer/decision

• Communicate to applicant

• Report on management information

As to be process

What not doing• Continuing with a range of individual, locally

developed processes

• Paper tracker forms

• Local department databases

• Photocopying applicant files• Extended turnaround times

What not doing

• Duplicated paper applicant file at faculty, department and supervisor level

• Department informal offer notification

• Sending offer letters and offer of admission forms by post

• Using local databases to run management information queries

Benefits• Simplified processes/ eliminating non-

value added activities (local databases)

• Enables academics to optimise time available for teaching and research

• Operating in a much more uniform manner across the University

• Encourages the sharing of best practice

• Support staff career development

Have your say

• Is there anything that we have missed?

Email comments/feedback by Monday 12th October to:

• Hannah Waring, Business Analyst [email protected]

• Kate Ward, Project Manager [email protected]

• Clare Streatfield, PG Recruitment and Admissions Manager [email protected]