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ONLINE ONLY: ENGAGING STAKEHOLDERS IN A SOCIALLY DISTANT WORLD Dana McGough June 24, 2020
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ONLINE ONLY - s3.amazonaws.com · June 24, 2020. ELEVATE 2020 1 WELL, HELLO. ELEVATE 2020 2 DANA MCGOUGH ... ELEVATE 2020 16 SOCIAL MEDIA •Define objectives •Channel selection

Aug 12, 2020

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Page 1: ONLINE ONLY - s3.amazonaws.com · June 24, 2020. ELEVATE 2020 1 WELL, HELLO. ELEVATE 2020 2 DANA MCGOUGH ... ELEVATE 2020 16 SOCIAL MEDIA •Define objectives •Channel selection

ONLINE ONLY: ENGAGING STAKEHOLDERS IN A SOCIALLY DISTANT WORLD

Dana McGough

June 24,

2020

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WELL, HELLO

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DANA MCGOUGH

Director of PR & Social Engagement at Cayenne Creative

/danamcgough

@dmcgough

@dmcgough

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HERE’S WHAT WE’LL CHAT THROUGH TODAY

• Websites

• Social media

• Digital media

• Media Relations

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BRAND

*TED Talk: Simon Sinek, The Golden Circle

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AUDIENCES

• Who are your most significant stakeholders?

• Donors

• Members

• Participants

• Volunteers

• Employees

• What about you matters most to them?

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OBJECTIVES

• Service to constituents or members

• Fundraising

• Engagement

• Ticket or merch sales

• Event promotion

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WEBSITE

• If you don’t already have one…go for it.

• If you already have one…update it.

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WEBSITE COMPONENTS

• Development

• Design

• Copywriting

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WEBSITE DEVELOPMENT

• Squarespace

• Wix

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WEBSITE DESIGN

• Follow established brand colors (if applicable)

• Simple fonts

• Photography

• Original

• Stock

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WEBSITE FEATURES

• ”Brochure” pages (About, Programs, Impact, History)

• Blog

• Events calendar

• E-commerce (accept donations or sell event tickets, memberships, merch)

• Contact form

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WEBSITE TEMPLATE EXAMPLE

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DIGITAL MEDIA

• Google Search Grant for Nonprofits

• Any nonprofit can apply

• Up to $10,000 in “Paid Search” ads per month

• Search, not display ads

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DIGITAL MEDIA

• Sample ads: Railroad Park

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DIGITAL MEDIA

• Sample ads: Birmingham Zoo

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SOCIAL MEDIA

• Define objectives

• Channel selection

• Instagram to show impact of programs

• LinkedIn to reach donors

• Facebook to promote events & engage with donors, members, employees

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SOCIAL MEDIA

• Content buckets

• Programs promotion

• Events promotion

• Organization impact

• Donor recognition

• Fundraising appeal

• Team spotlight

• Volunteer thanks

• Publicity

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SOCIAL MEDIA

• Maintenance

• Create content calendar (Google sheets are a stellar tool here)

• Select a scheduling program (Later, Hootsuite)

• Schedule a week of content at a time

• Monitor to answer questions and direct feedback

• Analyze results

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MEDIA RELATIONS

• What to pitch

• Elements of newsworthiness (timeliness, proximity, impact are key now)

• To whom

• Who’s covered you/orgs like you in the past?

• Who’s recently covering the sort of story you’re pitching?

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MEDIA RELATIONS

• Follow-up

• Email the reporter thanking them

• Post the piece across social media and encourage staff to share

• Distribute through email

• Find something to pitch that same reporter 3-4 months later

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RESOURCES

• Web development

• Squarespace

• Wix

• Stock photography

• Unsplash

• Pexel

• Kaboompics

• Social Media Graphics

• Canva

• Pablo

• Social Media Scheduling

• Hootsuite (free limited plan)

• Later (free limited plan)

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HEY, THANKS

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DANA MCGOUGH

Director of PR & Social Engagement at Cayenne Creative

/danamcgough

@dmcgough

@dmcgough