Online Newsletter - December 14

December 2014

Edition 11

ONLINE NEWS

Near Miss Reporting– Injury avoided.

CSA reported that the gates of the customer property had a sign beware of dogs . The driver no-ticed that the dogs had not been restrained. The driver made contact with the customer to re-quest that the dogs be restrained prior to him carry the loads in. Being aware of signage and your surrounding may prevent injury. This driver took action by politely asking the customer to restrain the dogs. Well done Singh Satvir ( Vic)

CSA was travelling along Palmvale Rd when a ute towing a box trailer veered into the drivers lane causing a near miss. Driver slowed down to avoid a collision. Driver of ute appeared to be on the phone. Keeping a safe following distance of at least 4 seconds from the vehicle in front can avert a collision with other third party road users. Driver was able to identify the car driver was distracted , unlawfully using his phone whilst driving. Max Armstrong NSW took evasive ac-tion preventing an Incident.

Report all Hazards and near misses using the Jotform link……….

LED Safety Reflective vest

LED safety reflective vests

will be trailed in NSW.

The vest contains x2 AA

batteries and has a life of 250

hours. It has fast & slow flash

mode or consistently on. One

size fits all over any clothing

and a Velcro strap of easy

fitting and removal.

TOTE

WEIGHTS

Did you

know the

contents of the Tote

should not exceed 15

KG.

Report overweight totes

to your Supervisor.

Woolworths Online Trivia.

NSW– Travelled 519677 KM in November. CSA’s worked a total of 35050

hours .92942 Drops completed, 98% of loads were picked up on time at

store.4,382,625 KG of groceries delivered. 6309 Loads.

VIC- Travelled 324234 KM– MVIFR 12.3 (State MVIFR average 4.3)

QLD– Travelled 364242 KM - MVIFR 8.2 (State MVIFR average 14.2)

NT – Travelled 10682 KM-MVIFR 187.2 (First reporting month)

First Aid injury in QLD CSA arrived at customer address and noticed a dog

(Jack Russell). CSA spoke to customer and asked if it

was safe to enter with the dog unrestrained. Custom-

er advised CSA ,it was ok to enter ;as the dog did not

bite. CSA entered premises and was immediately bit-

ten by dog – minor bite mark on leg. Customer re-

strained the dog and said, “the dog has been adopt-

ed and she was unsure if the dog had come from un-

fortunate circumstances”. Driver received Tetanus

vaccine after his shift as a precaution.

Online Reporting NOVEMBER 2014

State Hazard Near miss FAI MVI MTI Total

NSW 32 13 5 50

QLD 11 10 3 24

NT 8 1 1 2 12

VIC 36 4 4 44

Total 87 28 1 14 0 130

PHOTOS WANTED– Send hazard, near miss and incident photos to your supervisors via the JOTFORM link.

MOTOR VEHICLE REPORTS CSA was reversing out from a school when he noticed kids to the LHS of the truck, as he was keeping an eye on them, he has clipped a hand rail with the RHS rear of the Pantech. NSW 4/11 Driver was traveling up Parks Street Kirribilli NSW 2061 when a 3rd party pulled out from a parked position. Driver has moved over as the 3rd party nearly hit his truck. In doing so he has col-lided with a parked car with the front passenger side of the Pantech. It has pulled the front bar off and dented the quarter panel of the parked car NSW 6/11 Driver had reversed onto the dock and loaded all the totes into the vehicle. As the driver pulled the truck forward off the dock. The rear right pan door had caught a pole which pulled the door off the hinges. VIC 6/11

CSA delivering to a customer inside the house and has heard a loud noise. CSA has come out of the house and could see his vehicles mirror had been hit. There were two girls who saw what happen and said it was a male a silver ute. The CSA drove around for 20 minutes and found a ute that looked like the one the 2 girls had observed. The ute driver denied hitting the Online vehicle. Trucks mirror was replaced. The inci-dent is now in the hands of the insurance company. CSA now folds his mirrors in when parking. QLD 5/11 Driver was making a delivery to Pepper Court Wattle Glen. Whilst the

driver was making the delivery inside the customer's house, a truck drove past the station-ary Woolworth's vehicle, making contact with the right hand side mirror. VIC 19/11 As the CSA was driving when he approached a sharp curve on Mountain Creek Road. The road turned into an unsealed gravel dirt road, CSA slammed his brakes on, resulting in the vehicle losing traction. The vehicle veered off the road, hitting a fence before coming to a

complete stop. The airbags deployed VIC 26/11

New Online vehicles

are fitted with rear

handles to allow

CSA’s to maintain

three points of con-

tact when getting in

and out of the pan. Existing vehicles handles will be

retro fitted in the new year.

Driver Compliment Customer has given compliment to her

driver stating: driver is absolutely fan-

tastic, very nice and friendly and effi-

cient, has a credit to Woolworths.

Well Done Stevan Branski from VIC.

Survey Results Thankyou for responding to our survey which was attached to last months newsletter. You have certainly provided at lot of great information which we can use to make the workplace safer. We have commenced collating the data. We will provide more detail as to it’s results and improvement strategies in future newsletter issues. Here’s some of the more frequent response's

Question 1. Do you think the Online newsletter is informative? 95.42% Yes Question 2. How can Linfox Improve the Newsletter and what infor-mation would you like included? 46.68% No changes required/ No comment/ happy with current information 11.67% Would like to More detail on how risk could be minimised. 9.15% Would like to read Driver stories and good news articles. 7.55% Would like the newsletter more often more photos/ emailed, posted. etc. Question 3. What do you Consider as your biggest Safety Risk? 20.32% Feeling tired, fatigued and stress. 21.22% Other road users and third parties. 6.55% Rushing to meet delivery window. Question 4. What safety initiatives would you like Implement in the future? 23.11% All good /do not know. 8.01% Would like better communication between Woolworths, Linfox and drivers.

8.01% Would like More rest time and scheduled breaks. 13.50% Would like more time to complete deliveries.

Always assess the risk before delivering to Customers premises.

Don’t forget to look up!

CSA delivering to units parked in the visitor car park.. He completed the delivery and was reversing out of the car park space. CSA was watching a car in the reversing camera. He did not notice the roof. He heard a bang and stopped to look at the damage. There was

damage to the customers roof, no damage to the vehicle. QLD 3/11 CSA had entered a private road, when inside the private road the CSA tried to reverse closer to the delivery point, in doing so he hasn't checked his surroundings and collected an old over-hanging phone line,.

CSA was sitting at traffic lights on North Terrace street Bankstown, Light turned green, driver then took off and hit the 2.4 low bridge at around 10kph CSA said he didn’t know where the height indicator of the truck was. Truck height indicator is located on the wind-screen. NSW 30/11

Do you have a story you would

like included in the Newslet-

ter?

Email it to

[email protected]

Health and well Being

Performing at your best starts with a healthy diet.

You can benefit from increased energy levels throughout the day by eating frequently. Eating eve-ry two to four hours, or the equivalent of four to six meals a day, is ideal for most operators. By eat-ing smaller meals more frequently, you can meet the daily calorie requirements your body needs to perform, keep your metabolism high and maintain a steady blood sugar level.

Healthy snacks to eat to boost energy are:

Banana Health Bar Strawberries Mini Pita Bread

Light Yogurt Baby carrot with Hummus Apple Lean Meat

Rice cakes Peanut Butter Vegetable juices Cereal

Cheese Snack Fruit and Nut mix Cheese and crackers Plain Popcorn

Hazard Somerville Dock

Linfox/ Woolworths Visit Rosebud Store VIC.

After numerous Hazard being reported at the Rosebud store in Victoria. House keeping im-

provements have been implement to allow our CSA to better service customers and improve

safety. Some of the identified Hazards include. Pallets in front of the loading dock bell and emp-

ty boxes and totes stored making it hard to pass.

Photo’s Before

Photos After.

Hazard Plainlands Dock