This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
2 online job application sites were chosen for each of the 8 states served by the Southeast DBTAC: Alabama Florida Georgia Kentucky Mississippi North Carolina South Carolina Tennessee
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
For many sites, core features (such as the “search jobs”function) were inaccessible
When users could not move forward and told us that they could not move forward, we offered to assist them, and we took very careful notes of when we were asked to perform an “intervention”
We performed a total of 34 interventions 2 categories of intervention: (18) verbal advice (16) performing a mouse click (when it was required)
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
Ideally, a user needs to apply for a job online without any assistance
However, we wanted to learn more about what are the most common challenges in online job application web sites
And if we did not assist the users in any way, very often, the users could not get beyond the homepage or job search page, and we would learn nothing about the problems that exist
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
To find out more about jobs, you were required to click on maps to select where you wanted to find a job, but there were no textual equivalents, so mouse usage was required
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
To find out more about careers, you were required to click on careers in a pull-down menu, but there were no textual equivalents, and no way to access it through JAWS, so mouse usage was required
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
Feedback on problems with data entry is inaccessible…you get feedback by hovering over with the mouse, and the fields that are incorrect are marked in red. JAWS users only hear “Ok button. Press space bar to activate.”
Online Employment Applications and Website Accessibility 092711 Presentation Outline
7
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
The question is not in any way connected to the responses in the code. While a visual user can see that they are next to each other, this isn’t clear for JAWS
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
The application process required a look-up of school attended, rather than allowing free text entry. However, there were 8 lookup choices with the same name
Online Employment Applications and Website Accessibility 092711 Presentation Outline
9
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
On the form, email and phone number were not indicated as required but when the user submitted the form, an error came up stating that email and phone number are required
Webinar Series for Business Hosted by: Southeast ADA Center and SoutheastTACEProjects of Burton Blatt Institute at Syracuse University
Please Feel Free to Reach Out to UsDr. Jonathan LazarDept. of Computer and Information Sciences & Universal Usability Laboratory, Towson [email protected]
CEU (0.1) Approved by the University College at Syracuse UniversityTo earn CEU credit, you must:1. Participate in the 1.5 hour webinar.2. Login to your Webinar Account & complete: CEU Request.3. Follow CEU Credit Requirements
CRCC (1.5) Approved by Commission on Rehabilitation Counselor
Certification (CRCC) To earn CRCC credit, you must:1. Participate in the 1.5 hour webinar.2. Login to your Account & score 80% or better on Post Test.3. Complete: CRCC Request and send a copy to the CRCC office.4. Follow CRCC Credit Requirements
DisclaimerThe DBTAC: Southeast ADA Center (Southeast DBTAC) is authorized by the National Institute on Disability and Rehabilitation Research (NIDRR) to provide information, materials, and technical assistance to individuals and entities that are covered by the Americans with Disabilities Act and its Amendments (ADA) under Grant No. H133A060094. However, NIDRR is not responsible for enforcement of the ADA. For more information or assistance, contact your regional ADA Center via the ADA National Network byDBTAC at adata.org or call 1-800-949-4232 [voice/tty].
The information, materials, and/or technical assistance are intended solely as informal guidance, and are neither a determination of your legal rights or responsibilities under the Act, nor binding on any agency with enforcement responsibility under the ADA. The BurtonBlatt Institute (BBI) at Syracuse University does not warrant the accuracy of any information contained herein. Any links to non-BBI information are provided as a courtesy. They are not intended tonor do they constitute an endorsement by the BBI of the linked materials.
Online Employment Applications and Website Accessibility 092711 Presentation Outline