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Online Auction Company - Business Plan1

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    COMPANY Business Plan

    1.0 Executive Summary1.1 Objectives1.2 Mission1.3 Keys to Success

    2.0 COMPANY Summary2.1 COMPANY Ownership2.2 COMPANY Location and Facilities

    3.0 Services3.1 Service Description3.2 Competitive Comparison3.3 Technology3.4 Future Services

    4.0 Market Analysis Summary4.1 Market Segmentation4.2 Target Market Segment Strategy

    4.2.1 Market Needs

    4.2.2 Market Trend4.2.3 Market Growth

    5.0 Strategy and Implementation5.1 Value Propositions5.2 Competitive Edge5.3 Marketing Strategy

    5.3.1 Positioning Statement5.3.2 Pricing Strategy5.3.3 Promotion Strategy5.3.4 Distribution Strategy5.3.5 Marketing Programs

    5.4 Sales Strategy

    5.4.1 Sales Forecast5.4.2 Sales Programs5.5 Strategic Alliances

    6.0 Management Summary6.1 Organizational Structure6.2 Management Team6.3 Management Team Gaps6.4 Personnel Plan

    7.0 Financial Plans7.1 Break Even Analysis7.2 Projected Profit and Loss

    7.3 Exit Plan

    8.0 Appendixa. Advertisementb. Pressc. Trade Show Listd. Sales Incentive Programe. Personnel Planf. Customer Survey Resultsg. Press Kit

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    1.0 ExecutiveSummaryCOMPANY is an Internet business-to-business auction site that provides insurance companies andfinancial institutionswithamoreprofitableandefficientmethodofmarketingspecialtysalvagevehiclestoanestablishedbaseoflicenseddealers,dismantlers,rebuilders,andexporters.Byuniting in-depthknowledgeoftheautosalvage industrywiththevitalityandreachoftheInternet,thesiteoffersacomprehensivepackageofe-commercesolutionstobothbuyersandsellers.COMPANY isvastlymore convenient thanusing traditional auction yards, becausesellers andbuyerssave timeand effort by participating from their offices, shops, and homes. As well, traditional auctionyardsarelimitedintheirgeographicalreachandthepricestheycanbring.COMPANY eliminates these restrictions by connecting buyers and sellers nationwide. COMPANYoffersanew,powerful,moreprofitable,vastlymoreconvenientmethodofsalvageauctioning. Througha real-time, interactive system, salvage vehicles are marketed directly to an established base ofthousandsof licenseddealers,dismantlers, rebuilders,andexportersnationwide.Thebuyerspurchasedirectly from the insurance companies and financial institutions. COMPANY acts only as a facilitator,notamiddleman.All bids are open rather than sealed, which stimulates competitive bidding, resulting in higher salesprices. Andsincevehicleswillbemarketednationwide, thepotentialnumberofbuyers ishuge, furtherresultingincompetitivebiddingandgreaterreturns.Sincevehicleswillbemarketedwithoutgeographicbarriers,thepotentialnumberofprospectivebuyersisessentiallyunlimited--furtherresultingincompetitivebiddingandincreasedreturns.The foremost advantage of the site is the state-of-the-art interactive software, encompassing servicessuchasauctionwatch,which isuseful forkeeping trackofwinningand losingbidsonaparticular item;autobid, which automatically adjusts a buyer's bid to beat previous bids, up to a confidentialpredetermined maximum set by the buyer; and categorywatch, which e-mails a user when a vehiclematchingtheuser'scriteriaisaddedtothesite.Other

    attractive

    merits

    include

    the

    dynamic

    close

    feature.

    If

    bidding

    occurs

    within

    the

    last

    five

    minutes

    ofanauction,dynamicclosewillkeep theauctionopenuntilbiddinghasceased for fiveminutes, thusmaximizingthesaleprice.Thesiteincludesphotosanddescriptionsofthevehiclesbeingoffered,andisopenforbidding24hoursaday,sevendaysaweek. Currently, there isnomembershipcharge. Buyerspaya low five-percentfeeperpurchase. Winningbiddersarecontactedbye-mail.Revenue is generated through percentage based charges to both the buyer and seller. Manyopportunitiestoexpandourrevenuepotentialexist, includingoverallsalvagemanagementforinsurancecompanies via aWeb-based system, handling of catastrophic events with an onsite response service,contingency fees for exceeding vehicle return goals, membership fees, transportation services forbuyersintheformofreversebidpricing,andmarketingGSAvehicles.1.1 Objectives

    COMPANY'sobjectivesareasfollows:Three month:1. Raisecapitaltosupportgrowthandexpansion.2. LaunchregionaltestprogramsinPennsylvaniawithnewinsurancecompanies.3. ExpandexistingrelationshipwithProgressiveInsuranceintoadditionalregionaland

    nationaloffices.4. UpgradeOpenSiteauctionsoftwaretoincludetheAuctionNowpackage.

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    5. Increasevehicleinventorythroughexistingandexpandingnewrelationshipwithinsurancecompanies.

    6. Exploreadditionalopportunitieswithbanks,leasingandrepossessioncompanies.7. Hirestaffmemberstosupportgrowth.Three -six months:1. Nationwideroll-outwith3topinsurancecompanies.2. Continuetheexpansionofsalvagevehicleinventory.3. Hirestaffmemberstofacilitatecustomeracquisition,retentionandexpansion.By yearend:1. GrossRevenuesof$4.9M.2. Sell1000vehicles.3. Experiencea220%increaseinsales.4. Own.05%ofthespecialtysalvagemarketof540,000vehicles.

    1.2 MissionCOMPANYstrivestohelpallsegmentsofthespecialtysalvageindustryrealizetheirfullproductivityandprofitabilitypotentialthroughtechnology,e-commerceandinformationmanagement.

    1.3 Keys toSuccess1. Securingasupplyofsalvagevehiclethroughrelationshipswithnationalinsurers.1. Maintainingthefrontrunnerpositionintheracetobe"the"internetauctionsolutionforthe

    insurancecompanies,dealersanddismantlers.2. Drivingdealersanddismantlerstothesitetopurchase.3. Trulyprovidinga"service"totheinsurancecompanies,dealersanddismantlers.4. Providingthespeedandreturnsfortheinsurancecompanies.5. Securingtoptalentformanagementpositions.6. Expandingproductofferingtoincludeparts,off-leasevehicle,repossessions.7. Capturingmarketsharefromexistingliveauctionmarket.

    2.0 COMPANY Summary2.1 COMPANYOwnership

    REMOVEDFORCONFIDENTIALITYPURPOSES2.2 COMPANY Locationand Facilities

    REMOVEDFORCONFIDENTIALITYPURPOSES3.0 Services

    3.1 Service DescriptionCOMPANYisanInternetbusiness-to-businessauctionsitethatprovidesinsurancecompaniesandfinancialinstitutionswithamoreprofitableandefficientmethodofmarketingspecialtysalvagevehiclestoanestablishedbaseoflicenseddealers,dismantlers,rebuilders,andexporters.

    COMPANYexpandsvehicleavailabilityanddistribution,expeditesthetransactionprocess(fromthevehicledeclared"totaled"todeliverytothedealerordismantle)andincreasesthereturnsfortheinsuranceagencies. BysellingontheInternet-time,location,reachandcapacityarelimitless. Sellersandbuyerssavetimeandeffortbyparticipatingfromtheiroffices,

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    shops,carsandhomeseliminatinggeographicalbarriers. Throughareal-time,interactivesystem,salvagevehiclesaremarketeddirectlytoanationwidepoolofpotentialcustomers.Allbidsareopenratherthansealed,whichstimulatescompetitivebidding,andhighersaleprices.COMPANYactsonlyasafacilitator,notamiddleman.Thebuyerspurchasedirectlyfromtheinsurancecompaniesandfinancialinstitutions.COMPANYhasthefirst-moveradvantageinonlineauctionsofspecialtyautos. Thefirmistheonlyfull-service,interactive,totallyonlineauctionvenueforspecialtysalvagevehicles. Duetoexpanding itsservices tobuyersandsellersnationwide,COMPANY ispoisedforphenomenalgrowthinthecomingmonths.

    3.2 CompetitiveComparisonCurrentlytherearethreetypesofcompetitors: LiveAuctions OnlineAuctions TheInsuranceCompaniesLiveAuctions:Thereareseveralnationwideliveauctionbusinesses. ThethreelargestcompetitorsareInsuranceAutoAuctions(IAA),CoPartandSadisco. Theyrepresent36%oftheoverallsalvageauctionmarket. Theremaining64%ofthemarketconsistsofsmallregionalandlocalsalvagepools.

    OnlineAuctions:Thereisahand-fullofonlineauctionsites:DirectSalvage.com,SalvageSolutions.com,IAAI.com,Coparts.comandSadisco.com.Allofthecompetitorshavedevelopedonlinepresencethatsupportstheirofflineliveauction. However,thebidsthataresubmittedonlinequalifythehighestbiddertoberepresentedattheliveauction.Noneoftheabovementionedcompetitorsaretrulyauctioningsalvagevehiclesonline.Theyhavecreatedaninfrastructurethatsupportsanddoesnotcannibalizetheirexistingliveauctionbusiness.Insurance Companies:

    Thereisthepossibilitythattheinsurancecompaniesmayenterintotheauctionbusinessthemselves. However,thiswillrequirethemtotakeonthefullburdenofmanagingtheprocess. Theyarelookingforthehighestreturnpossible,intheshortestperiodoftimewiththegreatestease. IfCOMPANYcanprovidethemwiththespeed,quality,returnandservicenecessarywebelievetheywillnotassumetheburdenthemselves.COMPANYistheonly100%interactiveonlineauctionsiteontheInternet. OnlineAuctioningprovidesaconvenientandeasymethodoflocating,biddingandpurchasingasalvagevehicle.TheInternetremoveslimitationofgeographyandopenstheavailableinventoryofsalvagevehicletoanationwidelevelwhilesimultaneouslyexpandingthemarketofinterestedbuyers.Withmorevehiclesbeingviewedbymorebuyers,thereisanincreasedprobabilityofhigherandfasterreturnsfortheinsurancecompanies.

    3.3 TechnologyTheforemostadvantageofthesiteisthestate-of-the-art OpenSiteinteractivesoftware,encompassingservicessuchas:Auctionwatch: usefulforkeepingtrackofwinningandlosingbidsonaparticularitem.Autobid: automaticallyadjustsabuyer'sbidtobeatpreviousbids,upto aconfidential

    predeterminedmaximumsetbythebuyer.Categorywatch: e-mailsauserwhenavehiclematchingtheuser'scriteriaisaddedto thesite.

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    Otherattractivemeritsincludethedynamicclosefeature. Ifbiddingoccurswithinthelastfiveminutesofanauction,dynamicclosewillkeeptheauctionopenuntilbiddinghasceasedforfiveminutes,thusmaximizingthesaleprice.Thesiteincludesphotosanddescriptionsofthevehiclesbeingoffered,andisopenforbidding24hoursaday,sevendaysaweek.OpenSite:

    Opensiteistheleaderinonlineauctionsoftware.Theybringtogetherbuyersandsellers,helpingbusinessesdynamicallymanageinventory,createsaleschannels,attractcustomers,andtestmarketnewproductstocreateefficientmarketsforgoodsandservices.Foundedin1996,OpenSitewasthefirstCOMPANY toofferpackagedonlineauctionapplications.TheCOMPANYisanaward-winning,dynamiccommercepioneerwithpartnersworldwidededicatedtosellingandsupportingOpenSitesolutions. Theyhaveover600licensedandoutsourcedauctionsolutionstocustomerssuchasTheSharperImage,CNET,JohnDeere,CaseCapital,andVerticalNet,OpenSiteissupportingthedynamiccommerceinitiativesofleadingcorporationsinarangeofindustries.

    3.4 Future ServicesCOMPANYisplanningtoexpanditsservicesbeyondauctionsandcreateatruecentralmarketplacebyofferingavarietyofvalue-addedbenefitstobuyersandsellers. Thefirmwillfunctionasaverticalauctionhubandeasilymoveintoadjacentverticalmarkets.Manyopportunitiestoexpandtherevenuepotentialexist,includingoverallsalvagemanagementforinsurancecompaniesviaaWeb-basedsystem,handlingofcatastrophiceventswithanonsiteresponseservice,transportationservicesforbuyersintheformofreversebidpricing.Stillfurther,thefirmcouldbeginauctioningsalvageboats,parts,heavyequipment,etc.

    COMPANYcouldalsoexpandbeyondthesalvageauctioningintheareaofoff-leaseandrepossessedvehiclesforleasingcompanies,banks,institutionsandthegovernment.AnotheropportunityforCOMPANYisintheareaofbrandedauctionsitesfortheinsurancecompanies.

    For

    example,

    if

    an

    insurance

    COMPANY

    was

    interested

    in

    auctioning

    vehicles

    on

    theirwebsite,COMPANYwouldprovidethetechnologyandbackshop. Theconceptwouldbe"PoweredbyCOMPANY."ThetransactionandprocessingoftheauctionwouldbemanagedbyCOMPANY,seamlessly. Thiswouldallowtheinsurancecompaniestohavetheirownbrandedauctionsitewithoutthecostandlearningcurveassociatedwithdoingitthemselves. TheSalvageDirect.comsitewouldbethehubconnectingtheinsuranceCOMPANY'sinventoriestogetherforthedealersanddismantlers. Findingthevehicletheyneededwouldbesimpleandeasy. LogontoCOMPANYandwewilltakeyoutothesitethathasthevehicleyouarelookingfor.

    COMPANYstrivestobetheproviderofthetechnology,systemsandrelationshipstoassisttheinsurancecompaniesastheyinevitablyentertheworldononlineauctioning.SalvageDirect.comwillbethehubbringingthelargestinventoryandselection.COMPANYwillbeprovidingtheinsurancecompanieswiththetoolsnecessarytoexpeditetheposting,auctioninganddeliveringofsalvagespecialtyvehicles. Withlaptopcomputers,digitalcamerasandwirelesscommunicationsinsuranceadjusterswillbeabletopostavehicleforauctionanddetermineabuyerwithinhoursofposting.Thefirmwillcontinuetopursueaggressive,innovativegrowthintheonlinespecialtysalvagevehicleindustry,sothatitcanalwaysprovidecutting-edgeservicesandthebestvalueavailable.

    4.0 MarketAnalysisSummary

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    4.1 Market SegmentationCOMPANYisservingtwodistinctmarkets: InsuranceCompanies:Providingtheinventory. Dealers,dismantlers,rebuildersandexporters:Purchasingthevehiclesforthepurposesof

    dismantling,repairingorselling.4.2 Target Market Segment Strategy

    4.2.1 Market NeedsCurrently"totaled"vehiclesareturnedovertoaliveauctionsalvagenetwork.Dealersanddismantlerstraveltoattendliveauctionstosometimesreturnemptyhanded. Theinsurancecompaniesreceivethe"marketvalue"forthevehicleasdeterminedbytheparticipantsattendingtheliveauctionatthattime. Inventoryislimitedtothelocationandcapacityoftheliveauctiononthatday. Vehiclesaresoldtoalimitedpoolofdealerswhoarewillingorabletoattendtheauction. Thus,thebuyerisnotreceivingthebestselectionorconvenienceandthesellerisnotreceivingthebestreturn.InsuranceCompaniesarelookingforhigherreturns,fasterturns,easierprocessing.Underthetraditionalsalvageprocess,fromthedaythecarisdeemedtotaledandthesalesofthesalvagevehiclecanbeupwardsof90days. Thefastertheyturnthecarthefastertheycangettheirmoneyback.Competitionintheautomotiveinsuranceindustryhasresultedinaracetolowerpremiums. Toremaincompetitiveinthemarket,insurancecompaniesmustnotonlyfocusoncuttingcosts,butalsoonincreasingreturns.Dealersarelookingforgreaterselection,easeofpurchasing,higherqualitycars.

    4.2.2 Market TrendThe Internet:COMPANYisoneofthenewbreedsofintermediariesemerginginthebusinesstobusinessspace.ParallelingsomeofthehottestInternetdarlingssuchasE-Steel.comandCyberstockyard.com,eachsuccessfullyownsaparticularverticalniche.COMPANYisplayingtheroleofbusinesstobusinessfacilitator,similartothelikesofFreemarkets.com,bringingtogetherbuyersandsellerswithouttheresponsibilityofinventoriesanddeliveries.Theseintermediariesserveaselectronichubsintheirrespectivemarkets. Theyarecreatingvaluebyaggregatingbuyersandsellers,creatingmarketplaceliquidityandreducingtransactioncosts. COMPANYhasanopportunitytocaptureanddominatetheonlinespecialtysalvageauctioningmarket.TheMarket:Currentlytheonlinesalvageauctioningmarketisfragmented. Thereisnotonedominantplayercapitalizingontheopportunityandsupplyingthedealerswithanonlinedestinationtoassistwithlocatingtheneededvehicles. Someonewillfillthisvoid.TheCompetition:Offlinesalvageauctioncompaniesaremovingtotheinternet. Theircurrentinfrastructureislimitingtheirabilitytocapitalizeontheopportunity.TheDealers:Dealersarediscontentwiththecurrentoff-lineauctionprocess. Withincreasingtravelcostsandincreasedcompetitiontheyarelookingforanedge.TheInsuranceCompanies:

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    Theinsurancecompaniesarelookingforafastermethodofdisposingoftheirsalvagevehicles. Profitmarginsareshrinkingandcompetitionisgettingtougher. Consumersaredemandinglowerinsurancerates. Theinsurancecompaniesneedafaster,cheaper,easierandmoreprofitablemethodofprocessingtheirsalvagevehicles.Theymayenterthismarketthemselvesbuttheyareslowtorespond.

    4.2.3 Market GrowthThesalvageautoauctioningindustryisa$3billionindustryintheU.S.Thereisanestimated205millionvehiclestravelingontheroadsintheUS.Some10percentofallcollisionclaimsresultinthevehiclesbeingtotaled,andabout80percentofthesegotoauction.

    The540,000specialtyautosthataretotaledintheU.S.everyyearincludevehiclesfrompremiumautomakerssuchasBMW,Porsche,Mercedes,Jaguar,andLexus,aswellasotherlatemodelcars,trucks,SUVs,motorcycles,andmore.TheUSAutoindustryreportsthatin1999theyexperiencedalltimerecordsalesof16.9millioncarsandlighttrucks. BMWrecordedrecordsaleswithan18%increaseoverlastyear. Mercedes-Benzrecordedrecordsaleswithan11%increase. LandRoversaleswereup37%overlastyear.Withmorenewcarsontheroadandspecialtyautomanufacturersrecordingrecordsalesthereisboundtobeanincreaseinspecialtysalvagevehicles. Plustheweatherinthenortheasthasbeenonourside.Legislationwillaffecttheavailabilityofspecialtysalvagevehicles.TheNationalSalvageMotorVehicleConsumerProtectionAct,S.655isinfrontoftheUSSenate. Ifpassed,itwilllowertherequirementsthatdeemacar"totaled." Thislegislationwillresultinanincreaseinthetotalnumberofcarsthatwillbecomesalvagevehiclesandavailabletobeauctioned.

    5.0 Strategy and Implementation5.1 Value Propositions

    COMPANYwillbeabletosupplythedealersandinsuranceindustrywithspeed,quality,convenience,returnoninvestmentandselection.

    5.2 CompetitiveEdgeOtherInternetautosalvageauctionscombinesealed-bidonlineserviceswithlivebiddingatauctionyards,butCOMPANYacceptsinteractive,online,openbiddingonly,sothatpricesaremaximizedandbuyersandsellersknowthestatusofthesaleatalltimes. COMPANYistheonlyfull-serviceonlineauctioneerthatkeepsthebiddingprocesstotallyonline,withnooff-lineauction.

    Becausetraditionalauctionyardsarelimitedbygeography,thepricestheybringarenotfullymaximized. COMPANY,however,opensthemarketplacetobuyersandsellersthroughouttheUnitedStatesandtheglobe.

    5.3 MarketingStrategy

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    COMPANY'smultifacetedsalesandmarketingstrategiesincludetradepublicationadvertising,tradeshowsandconferences,telemarketing,directmail,in-personpresentations,billboardsnearlargeauctionyards,andInternetadvertisingincludingbanneradsandtargetede-mail.TheInsurerswehavechosenasourcurrenttopcustomersareProgressive,Allstate,Farmers,GEICO,Nationwide,andStateFarm. Throughpartnershipswiththesecompanies,COMPANYwillbeabletoexponentiallyincreaseitsinventoryofspecialtysalvagevehiclesandestablishnationalinventorysites.5.3.1 PositioningStatement

    COMPANYistheonly100%interactiveonlineauctionsiteontheInternet.Itoffersanew,powerful,moreprofitable,vastlymoreconvenientmethodofspecialtysalvageauctioning.DealerPositioningCOMPANYwillbepositionedasthenumberoneinteractivespecialtysalvagevehiclesite,convenient,open24hoursaday,and7daysaweekwiththebestselection.InsurancePositioningCOMPANYwillbepositionedastheeasy,effortless,totallyinteractivesitethatprovidethefastestturnwiththehighestreturn.

    5.3.2 PricingStrategyTheinsurancecompanieswillnotbechargedafeeforparticipatinginourprogram.Thebuyerischargeda5%feeinadditiontotheagreeduponauctionprice.

    5.3.3 PromotionStrategyCOMPANYstrivestohelpallsegmentsofthespecialtysalvageindustryrealizetheirfullproductivityandprofitabilitypotentialthroughtechnology,ecommerceandinformationmanagement.

    5.3.4

    DistributionStrategy

    COMPANYaspirestoestablishanationwidepoolofsalvagevehiclesthroughpartnershipswiththetopnationalinsurancecompanies. VehiclescanbeviewedandpurchasedfromlocalitiesthroughouttheUSandtransportedtodesireddestinationviaaffiliationswithnationalautocarriers.

    5.3.5 MarketingProgramsCOMPANY'sgoalistolockupsupplyoftotaledspecialtyvehiclesfromInsuranceCompanies(supply). Createawareness,preferenceandactionbydealersanddismantlers(buyers). TheCOMPANYisprojectingtosecure2000registereddealersanddismantlersbyJune2000.

    Advertising:COMPANYwillcreatebrandrecognitionthroughaggressiveadvertisingintradepublicationssuchastheLocator(dealersanddismantlers)andClaimsinsurancecompanies).

    Thisisaveryfinitemarket. Theinsurancecompaniesanddealerhaveonlyahandfullof"bibles"theydependuponforinformationrelatingtoindustrynewsandavailableinventories. Thisallowsforaminimaladvertisingexpenditurewithaneffectivereach.Outdooradvertisinginselectmarketsaroundliveauctionlocations.

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    SeeAppendixAforsampleofadvertisements.Promotions:COMPANYwilldependuponpersonalsellingasamethodofpromotion. Facetofaceinteractionandtelemarketingwiththeinsurancecompaniesandthedealersanddismantlers. Hightouchandhighcustomerservicetodevelopthecreditability,loyalty,recognitionandrelationships.

    Instituteafour-stepsalescallprogram:1. Directmailpostcard/flyers/pressreleases2. Telemarketingtoschedulethesalescall3. SalesCall4. Follow-upcall

    Incentiveprogramswillbeinitiatedtoencouragedealersanddismantlerstoregisteronthesite. Wewilldistributetshirts,coffeemugs,mousepads,etc.tothosethatregister.Thebenefitofthisprogramistwofold:1)wegivethedealersanddismantlersanextrareasontotakethetimetoregister,2)COMPANYwillbeontopoftheirmindsastheydrinktheircoffee,surfthenet,getdressedinthemorning. ConstantremindersandreinforcementthatCOMPANYistheplacetolocatespecialtysalvagevehiclesontheInternet.

    Public Relations:PromoteCOMPANY asthe dominateplayer, profitable,firstmover,leader,innovatorandthedestinationforonlinespecialtysalvage auctioning.RecruitanInternetexperiencedPRfirmtoaggressivelyattackthetradepressonlineandoff-linerelatingtoventurecapital,insurancecompaniesandthedismantlers,dealertrade.

    AggressivePRpushtocreateawarenessandcreditabilitywithminimalcost.Focusonlocalizednewspaperandindustrypublications.PromotetheCOMPANYconceptoverthenext6monthsasCOMPANYgainsmomentuminnationalpublicationssuchasUSAToday,WallStreetJournal,andonlinethroughtheAPwire.TargetselectTradeAssociationssuchasAmericanSalvagePoolAssociationCertifiedAutomotivePartsAssociation,AmericanInsuranceServicesGroup,ClaimsandAllianceofAmericanInsurers.SeeAppendixBforsampleeditorial.Direct Mail:Mailbrochures,flyers,postcards,presskitstoinsurancecompanies,registeredcustomers,prospectivedealersanddismantlers,tradeassociationsandtradepublications.

    InsuranceCompanies:Sendflyersandpostcardstogainrecognition,driveinterestandtraffic. Promotesuccessstoriesthroughpostcards:"SoldXcarwith$XreturnoverXtimeperiod." Partofthefour-stepsalescall.Dealers:Sendpostcardspromotingspecificspecialtyvehiclethatareavailable.Frequentmailingstoourcurrentaccountlistaswellasprospects. Promotethesuccessesaswellasparticularvehiclesofinterest. Encourageregistration.

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    Direct Email:InsuranceCompanies:Promotethesuccesswehaveexperiencedwithexistinginsurancecompaniesbyprovidinghigherreturnsandfasterturns.AffirmtheirdecisionstohaveutilizedCOMPANYortopromotewhytheyaremissingoutontheopportunity.

    Dealers:Pushavailableproducttoregisteredusersbasedontheirpreferencesascapturedatthepointofregistration. Proactivelyinformthemofwhatisavailableonthesite.

    TradeShows and LiveAuctions:AttendRegionalandNationalshowssuchas:

    AmericanSalvagePoolAssociation April26-30FourStatesRecyclersExpo July27-29AutomotiveRecyclersAssociationConvention November8-11Nace December7-10

    InfiltratethelocalandnationalliveauctionstopromoteCOMPANY.Distributestickers,mugs,t-shirts,brochuresandpresskits.Telemarketing:Thesalesforcewillnothaveachancetovisiteverycustomerandprospect.COMPANYwillutilizeateamoftelemarketersfromMarketInsights,aprestigioustelemarketingfirm,tolaunchanaggressivecampaignstartingonMarch1.Insurance Companies:Pre-salescalls for thesale representatives. InformcompaniesofthebenefitsofusingCOMPANYasamethodofdisposingoftheirsalvagevehicles.Higherreturns,fasterturnsandeaseofoperation.Dealers: Encouragedealerstoregisteronthesite. Promotethevehicleswehaveavailable.

    OnlineAdvertising and Promotion:CrosspromotethroughlinksandbannersonotherrelatedInternetsitesuchasSalvageAuto.com. SecureourpositioninkeyworksearchesinYahoo,Dogpile,Excite,Iwonetc.

    5.4 Sales StrategyThesalesstrategyforCOMPANYisbaseduponsecuringinventoryfromtheparticipatingInsurancecompaniesanddrivingqualifiedbuyerstothewebsite.AllforecastsarebaseduponmarketsizeandCOMPANY'sabilitytopenetratethemarket.Annualprojectedfeerevenues(gross)areillustratedintheSalesForecast.Note: Over30insuranceofficesinPennsylvaniaarecurrentlyactivewithCOMPANY. Initialmonthlyrevenuesarebaseduponcurrentandhistoricauctionrevenues.Onanaveragebasis,therevenueprojectionsforspecialtysalvagearebasedupona$5,000sellingpricepervehicle.AdditionalrevenueswillbegeneratedbyAdvertisingsalesandreferralfeesfromstrategicpartnershipswithtransportcompanies.Advertisingsaleswillbeexecutedbyanoutsourced

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    advertisingsellingfirm. Transportationrevenuesarebasedona5%referralfee. RevenuesbaseduponadvertisingandtransportationwillshowupinMarchof2000.5.4.1 Sales Forecast

    Thefollowingsalesforecastsarebaseduponthepremisespreviouslypresented.Managementfeelstheseforecastsarehighlyattainable.

    350,000,000

    300,000,000

    250,000,000

    200,000,000

    150,000,000

    100,000,000

    50,000,000

    -560,353 4,990,875

    293,134,774

    57,772,771

    FY1999 FY2000 FY2001 FY2002700,000

    600,000576,000

    500,000

    400,000

    300,000

    200,000

    100,000

    82,500

    288,000

    -

    FY2000 FY2001 FY2002

    900,000

    800,000762,150

    700,000

    600,000

    500,000

    400,000

    300,000

    200,000

    100,000

    -

    6,488

    112,657

    FY2000 FY2001 FY2002

    5.4.2.1 SalesProgramsCOMPANYwillimplementanincentiveprogramforitssalesrepresentatives.Withtheprogram,repswillencourageInsuranceCompaniestolisttheirsalvageinventorywithCOMPANY,andkeeptheinventorypreviouslysecuredonthewebsite.Therepswillreceive$20(2000),$10(2001)and$5(2002)foreveryspecialtycarlistedonthesite.

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    5.5 StrategicAlliancesCOMPANYwillcontinuetoformanddevelopstrategicallianceswithestablishedSalvageIndustry,MarketingandTechnologyorganizationstostrengthentheorganizationalinfrastructureandbetterservethecustomers.Salvage IndustryWithinthesalvageindustry,COMPANYhasidentifiedtheneedtoactivelypursuestrategicpartnershipsintheareasofTowingandTransport. Partnersbeingpursuedinclude:

    Towing:

    AAA RegionalTowingNetworks

    Transportation:

    SchultzInternational/AcceleratedExpress(www.transportautos.com).AleadingglobalvehicletransportCOMPANY. Clientsincludeprivateindividuals,fleets,moviestudios,dealerships,banks,fortune500companies,exporters,city,stateandfederalgov'ts,military,leasingcompaniesandequipmentmanufacturers.TNT(www.tnt-inc.com). Leadingspecialistsinautomotivetransport. TNThasnationwideservice,withover80servicelocationsacrosstheUnitedStateswithmostinmajorcities,andcomputerizedvehicletracking.CentralDispatch.com.CentralDispatchisarevolutionaryonlinetransportCOMPANYwithadatabasethatredefinesthewayautotransportersdobusinesswithcarcarriersnationwide.ItsdatabaseofAutoTransportloadshelpscarriersfindloadsenteredbybrokers,dealers,autoauctions,manufacturersandrentalagenciesacrosstheU.S.andCanada.

    MoveCars.com. MoveCars.comistheInternetDirectoryofAutoTransportCompanies,linkingbuyerstovehicleshippingcompaniesthroughouttheU.S.andCanada.Technology:

    COMPANYiscurrentlyutilizingOpenSiteTechnologies,Inc.foritsauctionfunctionality.OpenSiteistheleaderinonlineauctionsdrivingthedynamiccommercerevolution.OpenSite'spowerfulsuiteofproducts,andhostingandprofessionalservicesenablesCOMPANYtocreateitsbranded,Internet-baseddynamiccommercesite. OpenSitebringstogetherbuyersandsellers,helpingbusinessesdynamicallymanageinventory,createsaleschannels,attractcustomers,andtestmarketnewproductstocreateefficientmarketsforgoodsandservices.COMPANY'sInformationTechnologypartnerisaleadingproviderofinnovativetechnology-basedsolutions. Micros&MorewillfullycustomizeeveryproductandservicetomeetCOMPANY'sInformationTechnologyrequirements,automatingthecriticalfunctionstoreducecostsandincreaseefficiencies. Utilizingtheskillsandexperienceofitsworldclasstechnologypartners,COMPANYisdevelopingantechnologyinfrastructurethatwillsupportthegrowthandvolumethattheCOMPANYexpects.

    6.0 Management Summary6.1 OrganizationalStructureREMOVEDFORCONFIDENTIALITYPURPOSES

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    6.2 Management TeamREMOVEDFORCONFIDENTIALITYPURPOSES6.3 Management TeamGaps

    COMPANYhassecuredkeymanagementpersonneltoreach theCOMPANY'sgoals in themarketing,legalandInformationTechnologyarenas. GapsinthemanagementteamwillbefilledbyMayof2000. Thescheduleforsecuringthoseindividualsisasfollows:Position Name Start DateCEO TBA May,2000VPSales TBA March,2000VPOperations TBA May,2000VPFinance/CFO TBA May,2000Webmaster TBA March,2000SalesManager TBA March,2000CustomerServiceManager TBA April,2001

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    7.0 FinancialPlans7.1 Break-EvenAnalysis

    Break-EvenAnalysisNumber of Months 36Projected Sales $375,666,012Less Variable Expenses

    CostofVehicles $356,024,508SalesIncentives $504,287AdCommissions $189,300

    WebsiteDevelopmentandMaintenance $82,400Labor $2,082,332

    InternetService $25,270ContributionMargin $19,344,535ContributionMargin RatioFixed Expenses

    5%

    Salariesandwages $1,701,910Employeebenefits $260,461Payrolltaxes $297,939Rent $42,500

    Utilities $19,251

    Insurance-Other $19,000

    Travel $127,000

    Meals&Entertainment $134,724AutoExpense $30,019Telephone $69,317

    Postage $85,564

    Officesupplies $34,350Marketing/promotion $2,655,069

    Professionalfees $315,165

    LicenseandFees $3,400Bankcharges $50,400Hardware $96,000

    Software $117,250

    Depreciation $57,528

    Miscellaneous $35,500

    Total Fixed Expenses $6,152,348Break-Even Sales $119,477,046Monthly Break-Even Sales $3,318,807Profit During Period $13,192,187

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    7.2

    Projected

    Profit

    &Loss

    Income Statement - FY2000

    Period Starting: Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Totals

    Sales

    Sales

    Vehicles 86,255 51,365 175,000 175,000 210,000 252,000 327,600 425,880 553,644 719,737 935,658 1,216,356 5,128

    Auction Fees 0 0 8,750 8,750 10,500 12,600 16,380 21,294 27,682 35,987 46,783 60,818 249

    Advertising 0 0 450 1,050 2,550 6,450 12,000 12,000 12,000 12,000 12,000 12,000 82

    Transportation 0 0 228 228 273 328 426 554 720 936 1,216 1,581 6

    Miscellaneous Income 1,755 500 500 500 500 500 500 500 500 500 500 500 7

    TotalSales 88,010 51,865 184,928 185,528 223,823 271,878 356,906 460,228 594,546 769,160 996,158 1,291,255 5,474

    Less CostofGoods SoldCostof Vehicles 79,127 46,960 175,000 175,000 210,000 252,000 327,600 425,880 553,644 719,737 935,658 1,216,356 5,116

    Sales Incentives 0 0 824 824 988 1,186 1,542 2,004 2,605 3,387 4,403 5,724 23

    AdCommissions 0 0 90 210 510 1,290 2,400 2,400 2,400 2,400 2,400 2,400 16

    Website Development and Maintenance 200 200 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 10

    Labor 582 500 1,667 1,667 35,000 35,000 35,000 35,000 35,000 35,000 36,667 36,667 287

    InternetService 170 0 200 200 200 500 500 500 500 500 500 500 4

    TotalCostofGoods Sold 80,079 47,660 178,780 178,900 247,698 290,976 368,042 466,784 595,149 762,024 980,628 1,262,647 5,459

    Gross Profit 7,931 4,205 6,147 6,627 (23,875) (19,098) (11,136) (6,556) (603) 7,136 15,530 28,608 14

    OperatingExpenses

    Salaries and wages 2,538 2,538 27,333 27,333 35,667 35,667 35,667 35,667 35,667 35,667 37,750 37,750 349

    Employee benefits 231 231 3,500 3,500 9,500 9,500 9,500 9,500 9,500 9,500 9,500 9,500 83

    Payroll taxes 215 215 5,500 5,500 10,708 10,708 10,708 10,708 10,708 10,708 11,177 11,177 98

    Rent 500 500 550 550 550 550 550 550 550 550 550 550 6

    Utilities 125 126 100 100 100 100 100 100 100 100 100 100 1

    Insurance-Other 0 0 100 100 100 100 100 100 100 100 100 100 1

    Travel 0 0 1,500 1,500 2,000 2,000 4,000 4,000 4,000 4,000 4,000 4,000 31

    Meals & Entertainment 223 0 250 250 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 8

    AutoExpense 119 200 100 100 275 275 275 275 275 275 275 275 2

    Telephone 117 200 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 1,500 15

    Postage 264 300 1,000 1,000 1,000 1,000 1,500 1,500 1,500 1,500 1,500 1,500 13

    Office supplies 175 175 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 10

    Marketing/promotion 618 8,700 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 259

    Professional fees 65 100 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 7,500 75

    License and Fees 0 0 100 100 100 100 100 100 100 100 100 100 1

    Bank charges 200 200 200 200 200 200 200 200 200 200 200 200 2

    Hardware 0 0 12,000 0 6,000 0 0 0 0 0 6,000 0 24Software 0 0 100,000 250 250 250 250 250 250 250 250 250 102

    Depreciation 0 0 3,111 1,028 1,028 1,028 1,028 1,028 1,028 1,028 1,194 1,194 12

    Miscellaneous 0 500 500 500 500 500 500 500 500 500 500 500 5

    TotalOperatingExpenses 5,390 13,985 190,844 77,011 103,978 97,978 100,478 100,478 100,478 100,478 109,197 103,197 1,103

    OperatingIncome 2,541 (9,780) (184,697) (70,384) (127,853) (117,076) (111,614) (107,034) (101,081) (93,342) (93,667) (74,588) (1,088

    InterestIncome 397 210 307 331 (1,194) (955) (557) (328) (30) 357 776 1,430

    InterestExpense (139) (74) (108) (116) 418 334 195 115 11 (125) (272) (501)

    Total NonoperatingIncome (Expense) 258 137 200 215 (776) (621) (362) (213) (20) 232 505 930

    Income (Loss) Before Taxes 2,799 (9,643) (184,497) (70,168) (128,629) (117,697) (111,975) (107,247) (101,101) (93,110) (93,162) (73,658) (1,088

    Income Taxes 1,176 (4,050) (77,489) (29,471) (54,024) (49,433) (47,030) (45,044) (42,462) (39,106) (39,128) (30,937) (456

    NetIncome (Loss) 1,623 (5,593) (107,008) (40,698) (74,605) (68,264) (64,946) (62,203) (58,638) (54,004) (54,034) (42,722) (631

    Cumulative NetIncome (Loss) 1,623 (3,969) (110,978) (151,676) (226,280) (294,545) (359,490) (421,694) (480,332) (534,336) (588,370) (631,092) (631

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    IncomeStatement FY2000 FY2001 FY2002

    Sales

    Vehicles 5,128,495 57,772,771

    AuctionFees 249,544 2,888,639 293,134,774Advertising 82,500 288,000 14,656,739

    Transportation 6,488 112,657 576,000

    Miscellaneous Income 7,255 762,150TotalSales 5,474,282 61,062,067 309,129,663CostofGoodsSold

    Costof Vehicles 5,116,962 57,772,771 293,134,774SalesIncentives 23,486 135,936 344,864AdCommissions 16,500 57,600 115,200WebsiteDevelopment and Maintenance 10,400 24,000 48,000Labor 287,748 559,583 1,235,000

    InternetService 4,270 9,000 12,000TotalCostofGoodsSold 5,459,367 58,558,891 294,889,839GrossProfit 14,915 2,503,176 14,239,825OperatingExpenses

    Salariesand wages 349,244 539,667 813,000Employee benefits 83,461 157,000 20,000Payroll taxes 98,033 159,906 40,000Rent 6,500 12,000 24,000

    Utilities 1,251 6,000 12,000

    Insurance-Other 1,000 6,000 12,000

    Travel 31,000 48,000 48,000

    Meals& Entertainment 8,724 30,000 96,000AutoExpense 2,719 3,300 24,000Telephone 15,317 18,000 36,000

    Postage 13,564 24,000 48,000

    Office supplies 10,350 12,000 12,000Marketing/promotion 259,318 627,782 1,767,969

    Professional fees 75,165 120,000 120,000Licenseand Fees 1,000 1,200 1,200Bankcharges 2,400 12,000 36,000Hardware 24,000 45,000 27,000

    Software 102,250 3,000 12,000

    Depreciation 12,694 18,917 25,917

    Miscellaneous 5,500 6,000 24,000

    TotalOperatingExpenses 1,103,490 1,849,772 3,199,086OperatingIncome (1,088,575) 653,404 11,040,739

    InterestIncome 746 32,670 552,037InterestExpense (261) (11,435) (193,213)

    TotalNonoperatingIncome(Expense) 485 21,236 358,824Income(Loss)BeforeTaxes (1,088,090) 674,640 11,399,563IncomeTaxes (456,998) 283,349 4,787,816NetIncome(Loss) (631,092) 391,291 6,611,747CumulativeNetIncome(Loss) (631,092) (239,801) 6,371,946

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    7.3 Exit PlanCOMPANYwilllikelygothroughtworoundsoffunding.Thefirstwillbebetween$1and$2million.ThisstagewillinvolvebuildingtheCOMPANY'sinfrastructurewithkeypersonnelandtechnology,securingrelationshipswithinsurancecompaniesandtowingnetworks,andrampingupmarketingefforts.Atthispoint,asecondstageoffundingintherangeof$5-$10millionwillbesought.ThisfundingwillcompletethenationwiderolloutofCOMPANY,expandthemarketingandadvertisingcampaignsforboththeinsurancecompaniesanddealers/dismantlers,andexpandintotheRepossessedandOff-leasemarkets.IndustrytrendscontinuallychangeandCOMPANY'sstrengthliesintheabilitytoprovidefullserviceneedstotheinsurancecompanies.COMPANYintendstobecometheonestopshopwiththeabilitytoprovidethehighlevelofpersonalcustomerservicethathasbecomeitsmantra.

    Currentindustrytrendsillustratethatthegreatestthreatfacingtraditionalauctionsisthethreatoftheinsurancecompaniesmarketingsalvagedvehiclesdirectlytothebuyers. Suchinsurancecompanies,desiringtheuniquecharacteristicsandcustomerbaseofCOMPANY,arealllikelycandidatestomergerwithoracquireCOMPANY.AsecondandalsolikelyexitplanwouldbetheoptiontoconstructaninitialpublicofferingoncetheCOMPANYhassuccessfullylaunchedandbecomeestablishedinthesalvagemarket.ThethirdoptionforCOMPANYwouldbetoinstitutearoll-upwithrelatedcompanieswithinthesalvageindustry,partsindustry,andverticalauctioningorebusinesssolutions.Dependingoninvestmentmarkettrendsatanytimeinthefuture,eitheroneoftheseexitplanscouldbeimplementedatanyphaseinthedevelopmentoftheCOMPANY.