Oracle Cloud Platform for IT Operations Management (Oracle Management Cloud) Mar, 2016 Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Oracle Cloud Platform for IT Operations Management (Oracle Management Cloud)
Mar, 2016
Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Oracle Cloud Platform: IT Operations Management Services
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• Application Performance Monitoring
• Log Analytics
• IT Analytics
IT OPERATIONS MANAGEMENT
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Today’s Application Delivery Landscape
Deliver Features Faster
Reduce Failures
Cut Mean Time-to-Repair
3
200X increase in releases per year
Zero-tolerance for critical issues
60X reduction in triage effort
Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Management Cloud: For IT Operations and DevOps
Key Features
• End-user & server monitoring: web, mobile, on-premises, cloud
• Capacity and resource planning
• Estate-wide event and metric analytics
• Light-touch log aggregation with topology-aware search
• Machine Learning based anomaly detection
• Out-of-box dashboards
Benefits
• Assure good user experience & rapidly troubleshoot issues
• Manage complex applications (heterogeneous, multi-cloud, etc.)
• Eliminate operational data silos and encourage DevOps
• Get started quickly and easily with lightweight deployment
IT Analytics
Log Analytics
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Performance Monitoring
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Continuous Ingest Machine Learning
Real-Time Processing
Customer-Generated Data
Machine-Generated Data
All of Your Operational Data, Correlated and Analyzed
Anomaly Detection
Real-time Insight
Comprehensive Monitoring
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Oracle Management Cloud Services
Application Performance Monitoring
Improve End-User Experience
and System Performance; Diagnose Performance Issues
Faster
Log Analytics
Extract Value from Logs by Collecting, Correlating, and
Searching Any Kind of Log Data; Quickly Discover Anomalies
IT Analytics
Make Critical Decisions About Your IT Estate; Plan For Growth, Run
What-If Analyses, Compare Resource Usage
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Application Performance Monitoring Cloud Service
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Application Performance Monitoring Cloud Service
Triage Cross-Tier Issues from End-User to Code
Unify Monitoring Visibility Across Dev and Ops
Assure Good User Experience
End User Web Server Middleware Database
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Oracle APM on Applications
Deep Transaction Visibility
Associated Log Information
End User Experience
Correlation of End User/Application
Data
Mobile End User Big Data Analytics
End User • Actual user experience for web and mobile
• Applications down to the individual session level
Server Request • Multi-platform
• Server side performance down to the operation/method level
Log and Infrastructure • Application and
infrastructure logs in context of workload
No Configuration, Elastic Application Model, Rest API, Thresholds
Database Java Integration Process Messaging
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Break down barriers between Dev and Ops
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Application Performance Diagnostics for DevOps
• Single source of the truth for true application performance down to code level and SQL query visibility
• Provide developers broader access to data that is siloed and unavailable to them
• Drive application context into operations
Applications
Server Requests
Database Queries
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Logs
3 End Users
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Reduce Mean Time to Resolve Application Issues
• Monitor applications continuously to detect end user issues
• Be alerted to performance issues affecting users
• Navigate seemlessly through entire applications to rapidly solve application issues
• View application logs in context to the application workload
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Ensure Good User Experience
• Monitor the performance all browser pages and AJAX
• Measure all application requests, classify and store key instance samples
• Correlate individual bottlenecks to back end performance issues
• Deliver better application and user experiences
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End to End Application Performance Visibility
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Log Analytics Cloud Service
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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Log Analytics Cloud Service
Find, Collect and Store Your Entire Log Footprint
Analyze and Explore Log Data Accurately and Efficiently
Gain Business and IT Insights from Log Data
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APM Integration
A Differentiated Way to Explore Log Data
Topology Awareness
Machine Learning
Light Touch Aggregation
Dashboards
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Log Analytics Cloud Service
A Cloud Service that leverages a modern, secure, big-data platform pre-fabricated to
integrate data across silos
Database Application
Storage EMCC Repository
Application
Storage
Customer Data Center
Customer Private Cloud
Customer Oracle Public Cloud
Customer AWS
Logs + Operational Data
Logs + Operational Data
Logs + Operational Data
Logs + Operational Data
Monitor, aggregate, index, analyze, search and explore, correlate All Log Data from your
applications and infrastructure (on-premise and cloud) in real-time
Oracle Application
Storage
Database Application
Storage
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Topology Aware Log Exploration
• Intrinsic knowledge of application topology
– Auto-create and update application topology
– Accurate and efficient search and exploration in context of the application and supporting infrastructure
• Auto-discovery and real-time collection of any type of log data across all components of application stack
– Syslog, application server, database, application, network devices, Windows events, etc.
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Explore logs specific to the application experiencing the problem
Application/System Topology
Log Data Sources
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Machine Learning Based Pattern and Outlier Detection
• Smart clustering of log events based on common signature helps identify patterns and outliers
– Reduce millions of log events into a smaller set of patterns
– Rapid troubleshooting of a problems, by quickly identifying outliers and intermittent errors
• Intelligent drill-down and pivoting for deep insight into root-causes
– Shows chronological log of entries preceding and following event of interest
Analyze and explore log data efficiently
Aug 18 11:00:57 Unable to create file ABC.txt for user root Aug 18 23:07:26 Unable to create file DEF.txt for user larry Aug 18 23:08:30 Unable to create file XYZ.ppt for user moe Aug 18 23:08:22 Unable to create file ZZ.top for user curly Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin’
Reduce the above log entries to a pattern and an anomaly Pattern: <Date> Unable to create file <File-Name> for user <User-Name> Outlier: Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin'
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Light Touch Log Aggregation
• Ingest, parse, and analyze ANY log file
– Any infrastructure, Any application, Any platform, Syslogs
• Simplified configuration to enable log monitoring
– Auto-enable log monitoring
– Auto-identification of log types
• Named uploads of log file collections for ad-hoc collaboration
Rapid time-to-value with automatic, secure ingestion of ANY Log data
Log Source Parsers
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Dashboards Provide Real-Time Operational Insight
• Delivers out-of-the-box dashboards for entire application stack providing extensive monitoring of key log events
• Compose custom dashboards delivering immediate insight across your IT and business events and metrics
– Predefined widgets, charts and controls exposing critical operational and business metrics
• Compose dashboards with integrated views from across all cloud services
Gain business and IT insights from log data
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Application Performance Monitoring Integration
• Easily expand troubleshooting effort by drilling into logs from your APM tool
• Easily know what happened in your application, platform and infrastructure logs in context of your application request flows within the specific time of issue
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Troubleshoot problems from end user performance issues down to logs
Drilldown to Log
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IT Analytics Cloud Service
22 Oracle Confidential – Internal
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IT Analytics Cloud Service
Analyze Resource Usage
Discover Systemic Performance Problems
Plan for the Future
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• Business Drivers – New analytics tools needed to provide
operational insight for capacity planning, performance analysis, etc.
• Problem – Current tools focus on monitoring and
diagnostics of IT assets (DB, mw) one at a time
– Lack insight across the entire data center, over extended time periods, across systems, by applications, cost centers, etc.
– Not capable of advanced analytics capabilities like correlation, trending and forecasting.
Why Analytics for IT?
Firewall
Web Servers
Middleware
Database
Database
End Users
Application
`
OS/VM
+Hardware
Performance Metrics
Configuration
Events
End User
Log
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Resource Analytics
• Increase IT resource utilization efficiency by identifying under- and over-utilization
• Analyze the biggest resource consumption by by various dimensions (platform, lifecycle usage)
• Plan for future growth by forecasting databases, middleware and hosts that would run out of capacity; forecasting demand
• Compare resource usage across prior periods to identify unexpected growth for further forensics
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Performance Analytics
• Out-of-box analytics for most common resource bottlenecks and asset utilization and efficiency across data centers
• Visibility into configuration profiles of tier-specific assets based on performance
• View the impact of shared resources or applications on asset activity
• Actionable insights using correlations and trends for analyzing cause and impact of the bottlenecks
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Copyright © 2014 Oracle and/or its affiliates. All rights reserved. |
Data Explorer
• Search: interactive exploration of real-time and historical IT data (IT assets, configuration, metrics, events, topologies) by various custom criteria
• Analyze: visualize KPIs for key assets to analyze behavior, uncover trends and predict growth
• Dashboard: custom views for key IT stakeholders, e.g. LOB executive, analysts, for specialized topics, e.g. SLA, IT asset inventory, data center performance.
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
“The Oracle Management Cloud introduces a highly unified approach to enterprise scale IT Operations
Analytics, APM and Log Analysis…This type of solution can significantly improve the ability of
DevOps teams to speed up root cause analysis and more consistently satisfy business SLAs.”
– Mary Johnston Turner, Research Vice President, IDC
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
“7-Eleven's 7-Rewards loyalty program mobile application…serves millions of customers daily from tens
of thousands of retail stores in US and Canada…We intend to leverage Oracle Management Cloud… so that
we know about any potential problems before our customers do.”
– Ron Clanton, Director, Enterprise Architecture, 7-Eleven
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
“We were very excited to get a preview of the Oracle Management Cloud…the advanced analytical capabilities
will be able to proactively alert us to potential application issues before they impact our clients. The sum total of the Oracle Management Cloud offerings
provide a rapid time-to-value and will enable a smarter and more effective enterprise.”
– Thomas Clewett, VP & CTO, Exelon Corp
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
“As we introduce new innovations more rapidly than ever before, we need a comprehensive operational
view…We were very impressed to see how quickly Oracle Management Cloud would help us understand
performance across distributed application tiers, easily extract relevant pieces of information from thousands of
logs, and quickly diagnose problems.”
– Brett Curtis, Principal Systems Administrator, IDEXX
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
“Oracle has introduced the management platform of the future with Oracle Management
Cloud, enabling the 'nirvana' of an easy-to-deploy solution that can analyze the entire
operational data set from large enterprises with minimal ongoing cost of ownership.”
– Mark Nott, Vice President, Hitachi Consulting
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Copyright © 2015, Oracle and/or its affiliates. All rights reserved. |
Management Cloud: For IT Operations and DevOps
Key Features
• End-user & server monitoring: web, mobile, on-premises, cloud
• Capacity and resource planning
• Estate-wide event and metric analytics
• Light-touch log aggregation with topology-aware search
• Machine Learning based anomaly detection
• Out-of-box dashboards
Benefits
• Assure good user experience & rapidly troubleshoot issues
• Manage complex applications (heterogeneous, multi-cloud, etc.)
• Eliminate operational data silos and encourage DevOps
• Get started quickly and easily with lightweight deployment
IT Analytics
Log Analytics
33
Performance Monitoring