WWW.UNIVOIP.COM | 855.UNIVOIP “We were enthralled by how a thousand plus extensions were implemented so quickly - not to mention, over a quarter of savings on total communication costs - and a completely new and exciting set of features . . . “ Jordan Berger - Purchasing and Project Manager, Radnet Inc • Highly Scalable – up to 65,000 users and 1000 office locations per customer • Eliminate capital expenses of buying and serving PBX systems, Unified Communication and Contact Center servers, licenses and phones • Ongoing Savings — predictable monthly expenses per user per month. Eliminating on-going IT & maintenance. Consolidating various phone systems across sites • An in-offce experience anywhere with rich UC and collaboration features • Always up-to-date - always up and running • Business continuity and disaster recovery with a guaranteed SLA (Service Level Agreement) • Centralized control of your applications, features and users in the cloud. Allow administrators and users to manage their own settings, quickly, through a robust secure web-based portal • Be assured of superior call quality and reliability — with Quality-of-Service monitoring and rock solid SLAs • Open, standard-based, interface for easy integration with customer applications such as CRM, ERP, Databases, E-mail, Instant Messaging, and Directories OfficeConnect TM Enterprise OfficeConnect Enterprise is a highly scalable Cloud Communications Service that allow single or multi-location organizations to dramatically cut the capital investments and operating expenses of managing enterprise-wide communications, simplify communications infrastructures and accelerate the deployment of Unified Communications and Contact Center applications. Solution Highlights: WWW.UNIVOIP.COM | 855.UNIVOIP
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OfficeConnect Enterprise - UniVoIP · 2020-04-17 · Cloud PBX With OfficeConnect Enterprise, your business has it’s own PBX in the cloud, which means you have access to a multitude
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WWW.UNIVOIP.COM | 855.UNIVOIP
“We were enthralled by how a thousand plus extensions
were implemented so quickly - not to mention, over a
quarter of savings on total communication costs - and
a completely new and exciting set of features . . . “
Jordan Berger - Purchasing and Project Manager, Radnet Inc
•HighlyScalable – up to 65,000 users and 1000 office
locations per customer
•Eliminatecapitalexpenses of buying and serving PBX
systems, Unified Communication and Contact Center
servers, licenses and phones
•OngoingSavings — predictable monthly expenses per
user per month. Eliminating on-going IT & maintenance.
Consolidating various phone systems across sites
•An in-officeexperienceanywhere with rich UC and
collaboration features
•Alwaysup-to-date - always up and running
• Business continuity and disaster recovery with a
guaranteed SLA (Service Level Agreement)
• Centralizedcontrol of your applications, features and
users in the cloud. Allow administrators and users to
manage their own settings, quickly, through a robust
secure web-based portal
• Beassuredofsuperiorcallqualityandreliability—
with Quality-of-Service monitoring and rock solid SLAs
• Open,standard-based,interface for easy integration
with customer applications such as CRM, ERP,
Databases, E-mail, Instant Messaging, and Directories
OfficeConnectTM Enterprise OfficeConnect Enterprise is a highly scalable Cloud Communications Service that allow single or multi-location organizations
to dramatically cut the capital investments and operating expenses of managing enterprise-wide communications, simplify
communications infrastructures and accelerate the deployment of Unified Communications and Contact Center applications.
Solution Highlights:
WWW.UNIVOIP.COM | 855.UNIVOIP
WWW.UNIVOIP.COM | 855.UNIVOIP
Phone System
Cloud-based PBX hosted and managed in UniVoIPs
geographically redundant and secure US data centers.
• Mitel MiCD-based including 500+ phone system features
• Individual DID, Toll Free numbers and minutes included
• Up to 65,000 users and 1000 branch offices per Enterprise
customer
Mobility Solutions
Freedom to work anywhere, anytime, on any device. Free
people from location constraints while providing a consistent
experience in or out of the office.
Contact Center
Unprecedented flexibility, agility and control with robust
phone channel capabilities, including:
• Inbound calling
• Automated and manual outbound dialing
• Interactive voice response (IVR)
• Integrated multichannel desktop and phone panel
Unified Communication
Employees have anywhere, anytime access to messages
with an integrated, fully featured voice mail system, unified
messaging, and an automated attendant.
PSTN
INTERNET
Mobile
User
Remote
User
Main Office
Small Branch Office
Branch Office
UC /
MOBILITY
PHONE
FEATURES
CONTACT
CENTER
OfficeConnect Enterprise
Small Branch Office
Branch Office
WWW.UNIVOIP.COM | 855.UNIVOIP
Single Vendor Simplicity
At UniVoIP we deliver acompletecloudbasedsolutionthatcanincludeeverythingfromadvancedIPphones,networkservices(Internetaccess,privatenetworks),toon-siteinstallationandunlimitedsupport. The result
is a single company to deal with – and no finger-pointing
between multiple vendors in the event of a problem.
UniVoIP’s Personal Touch gets you up and communicating
quickly. UniVoIP trained technicians come to your site
to install service, train your users and to get you up and
communicating quickly.
During your first day of service and beyond - when you are
getting familiar with the solution and customizing features
like Auto Attendants or Ring Groups, you are assigned one
or multiple dedicated account managers to help you with
questions or requests.
The Right Solution for Your Company
Reliable and Secure – OfficeConnect Enterprise is hosted in
highly secure data centers. In case your office loses power
or goes offline, your Auto-attendant will manage your calls
for you and with Mobile Twinning you can easily re-route
your calls to mobile or external users to ensure that you will
never miss a call. Unlike many hosted solutions, built on
open-source technology or expensive BroadSoft solution,
OfficeConnect Enterprise is built on technology that Mitel
has built from the ground up. Mitel maintain it and we
understand its every detail.
Leadership and Stability – Mitel, a leader in the Magic
Quadrant for Unified Communications, has been an industry-
recognized pacesetter in solving the communications
challenges of small and medium sized businesses for over
30 years. We’ve used UniVoIP 10 years experience and
Mitel to design a service that will meet your needs.
The Right Solution for Your Business. You can take comfort
in knowing that at UniVoIP, we aren’t pushing you toward
a hosted solution because that’s all we offer. We can also
offer a comprehensive portfolio of customer premise-based
solutions.
Cost Effective
All inclusive, per-user subscription pricing means you get
everything you need for one low, per-user price with no
hidden fees.
OfficeConnect Enterprise eliminates the need to buy
and maintain a phone system on your premises and
gives you everything you need from industry-leading