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HOW TO APPLYONLINE Visit the 2018 FIFA World Cup Russia™
Ticketing website at fifa.com/tickets, open a Ticketing user
account and apply for Tickets using one of your payment cards
accepted for payment and that are authorised by your issuing bank
to transact online. Visa is the preferred payment method of the
2018 FIFA World Cup Russia™.
BY POST For fans who do not wish to transact online, 2018 FIFA
World Cup Russia™ Ticket Application Forms are available to
non-Russian residents in this downloadable PDF version. The Ticket
Application Forms will only be offered in Sales Phase (1) and (2),
during both the Random Selection Draw and First Come First Served
sales periods, and can be provided without using a Ticketing user
account via the Ticketing webpage of fifa.com/tickets.
Please send the completed Ticket Application Form by post to
this address:FIFA World Cup Ticketing Centre (“FWCTC”) SEAMOS
House, Brooks Drive, Cheadle Royal Business Park, Cheadle,Cheshire
SK8 3SA, England
During the Random Selection Draw Sales Period in Sales Phase
(2), Ticket Applicants may submit their Ticket Application at any
time throughout the respective Random Selection Draw Sales Period,
from the 5 December 2017 until 31 January 2018. FIFA will not give
any preference in respect of the date of the submissions (i.e.
earlier submissions will not be preferred and do not have better
chances of success than later submissions). During this Sales
Period, Ticket purchases are not processed as a real-time
transaction, but FIFA will collect all Ticket Applications
submitted during the entire Random Selection Draw Sales Period for
the allocation of Tickets on a predetermined date.
If demand for Tickets does not exceed the available inventory
for a given Match and/or Ticket category, then the available
Tickets will be allocated directly to those Ticket Applicants who
have submitted an application for the respective Match and/or
Ticket category. If demand for Tickets exceeds the available
inventory for a given Match and/or Ticket category, then Random
Selection Draw(s) will take place to determine which Ticket
Applicants will be allocated Tickets. All successful, partially and
unsuccessful Ticket Applicants will be notified of the outcome of
their applications.
For further Ticketing information regarding the 2018 FIFA World
Cup Russia™ and the Ticketing Application process, please refer to
the Frequently Asked Questions located within the 2018 FIFA World
Cup Russia™ ticketing pages of fifa.com/tickets.
None of the information stated in this Ticket Application Form
or at fifa.com/tickets may or will be regarded as a public offer by
FIFA in respect of Tickets. Completion and submission of the Ticket
Application Form to FIFA constitutes an irrevocable and binding
offer to FIFA by you to purchase the Tickets identified in the
Ticket Application Form. Neither completion nor submission of the
Ticket Application Form guarantees the availability of Tickets.
TICKET CONFIRMATION If Tickets are available and FIFA partially
or fully satisfies the request submitted by you with the Ticket
Application Form by allocating Tickets to you, you will be provided
with a confirmation of the transaction via e-mail.
SALES RESTRICTIONSIn order to ensure a fair allocation of
Tickets to all interested fans, there are limits imposed on the
number of Tickets that any household can purchase. The maximum
number of Tickets that a household may apply for is four (4)
Tickets per Match. The maximum number of Matches that a household
may apply for is seven (7) Matches, i.e. a total of twenty-eight
(28) Tickets. Note that you are not permitted to apply for more
than one Match per day to submit more than one application for the
same Match, or to submit an application for Individual Match
Tickets, Venue Specific Tickets, Supporter Tickets or Conditional
Supporter Tickets for the same Match.
Household restrictions for Supporter Tickets and Conditional
Supporter Tickets are in line with FIFA’s policy of maximum of 4
Tickets per Match, although additional restrictions of less than 4
Tickets may be determined by a Participating Member Association
(“PMA”) based on its own rules (e.g. Fan Clubs).
Exceptionally, in case you apply for Conditional Supporter
Tickets for the 3rd Place Match and the Final, of which your
selected team can only play in one of the two Matches, you may
apply for Tickets for up to eight (8) Matches in total.
PAYMENT DETAILS If you choose to apply for Tickets via this
downloadable Ticket Application Form payment for the Tickets must
be made by Bank Transfer. Full payment is due within seven (7) days
of receipt of the Ticket Confirmation of a successful/partially
successful Ticket Application. Please note that all applicable fees
and charges of the Bank Transfer are to be paid by the Ticket
Applicant. The full and timely payment is a material obligation. If
full payment is not received by FIFA within such seven (7) days,
your Ticket Application may be rejected by FIFA in its entirety. To
pay by payment card, you must apply online as described above. Visa
is the preferred payment method of the 2018 FIFA World Cup
Russia™.
Please note that the only acceptable method of payment in
respect of the Ticket Application Form is Bank Transfer.
Official Ticket Application Form2018 FIFA World Cup
Russia™Random Selection Draw - Sales Phase (2)
http://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fifa.com/tickets
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TICKET COLLECTION OR DELIVERYIf your Ticket Application has been
successful, you have received the Ticket Confirmation and paid for
the Tickets in full within seven (7) days, subject to the
conditions set out below, your Tickets will be delivered by courier
to you to the address provided by you in this Ticket Application
Form. No delivery fee will be charged to you, as this service will
be free of charge. The Delivery Terms of Service contain
information relating to the delivery service, including, but not
limited to, the countries/territories where delivery services are
either restricted or unavailable, and the service recovery process
to manage any failed deliveries.
For a copy of the Delivery Terms of Service, please contact the
FWCTC (+ 41 44 563 2018 for international customers), or visit
fifa.com/tickets, where the Delivery Terms of Service will be made
available in the “Legal” section.For security reasons, Tickets are
not printed until a few weeks prior to the Matches. The delivery
date of Tickets is dependent on a number of factors. Details of the
Ticket delivery service will be made available on fifa.com/tickets.
The delivery of Tickets will not be possible for: Tickets purchased
in the Last Minute Sales Phase after 3 April 2018 Team Specific
Tickets (TST) and Conditional Supporter Tickets (CST)
for any of the Second Round Matches; and Tickets for which
delivery may not be possible in time due to
operational and/or Stadium-related reasons
In such case Tickets will be made available for collection at
the FIFA Venue Ticketing Centres, Additional Ticket Collection
Locations, and Airport Ticket Collection Locations (tbc) which are
established in all host cities of the 2018 FIFA World Cup Russia™.
The details of these collection points will be announced closer to
the tournament and will be published on fifa.com/tickets. In order
to collect your Tickets, you must bring your Ticket Confirmation as
well as proper identification with embedded photo (such as a
passport or national ID).
If you applied for Special Access Tickets, you will be required
to bring proof of eligibilty documents when collecting your
Tickets.
FAN ID Other personalised identification documents (Fan ID) are
required by the Russian authorities for safety and security reasons
in connection with the 2018 FIFA World Cup Russia™, pursuant to
Federal Law No. 108-FZ of 7 June 2013, including as a precondition
for the access to a Stadium (together with the Ticket).
FIFA and the FWCTC are not at all involved in the application,
issuance or use of these other personalised identification
documents (Fan ID). Such application and issuance process is
entirely independent from FIFA and the FWCTC. The personalised
identification documents (Fan ID) cannot be collected at the
Stadium Ticketing Centres, the FIFA Venue Ticketing Centres, the
Additional Ticket Collection Locations or the Airport Ticket
Collection Locations. FIFA and the FWCTC do not assume any
whatsoever liability or responsibility in respect of the
application, issuance and use of such identification documents (Fan
ID). Please visit the Fan ID website (www.fan-id.ru) for further
information.
You are not entitled to cancel the purchase of your Tickets or
return your Tickets after conclusion of the sale due to you or any
of your Guests failing to obtain these personalised identification
documents (Fan ID).
You are solely responsible for you and your Guests to obtain and
carry these personalised identification documents (Fan ID). FIFA
recommends to apply for, and collect, your Fan ID as soon as
possible in order to avoid any complications when entering Russia
or on the Match days.
http://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fifa.com/ticketshttp://www.fan-id.ru
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PRICES (INDIVIDUAL MATCH TICKETS)Prices per Ticket in US Dollars
for Individual Match Tickets
TOURNAMENT STAGE MATCH NUMBER CAT 1 CAT 2 CAT 3 SPECIAL ACCESS
TICKETSW / ES / AM / OP
Opening Match 1 550 390 220 220
Group Matches 2 to 48 210 165 105 105
Round of 16 49 to 56 245 185 115 115
Quarter-Finals 57 to 60 365 255 175 175
Semi-Finals 61 to 62 750 480 285 285
3rd Place Match 63 365 255 175 175
The Final 64 1100 710 455 455
Prices are shown in USD and include all applicable taxes
Individual Match Tickets
For each individual Match that you are interested in attending,
please complete the table “Individual Match Tickets – Ticket
Application Form” to indicate the Match or Matches as well as the
category and number of Tickets that you would like to purchase per
Match. Please double-check that you are applying for the correct
Match by checking the Match number before submitting your Ticket
Application Form. The Match Schedule can be found at the end of
this Ticket Application Form. Please note that the Match Schedule
may be modified from time to time. Should there be a change, the
updated information will be reflected on fifa.com/tickets.
Special Access Tickets for disabled people, people with limited
mobility and obese persons are available as follows: Wheelchair
User (W): These Tickets include one (1) complimentary
companion Ticket. Easy Access Standard (ES): For disabled
people, people with limited
mobility or people with other medical conditions. These Tickets
include one (1) complimentary companion Ticket.
Easy Access Amenity (AM): For people with guide dogs or people
with a medical condition with assistance dogs or people who need
additional leg space due to limited mobility. These Tickets include
one (1) complimentary companion Ticket.
Obese Person (OP): For people with a BMI that is equal to or
exceeds 35 kg/m2. These Tickets do not include a complimentary
companion Ticket.
If you apply for a Special Access Ticket, you are required to
submit copies of documents proving eligibility together with this
Ticket Application Form. Any Special Access Ticket application
submitted without proof of eligibility will not be processed. For
Wheelchair User, Easy Access Standard or Easy Access Amenity
Tickets, presentation of a proof that is commonly and widely
accepted in your country of residence will be required. For Obese
Person Tickets, presentation of a signed doctor’s note stating your
BMI is equal or exceeds 35 kg/m2 will be required.
The location of the seats of Special Access Tickets varies from
Stadium to Stadium. The companion will be seated as close as
possible to the Special Access Ticket holder, however, the exact
location of the seat cannot be guaranteed. At the time of
application, the complimentary companion Ticket will automatically
be allocated to you - please indicate if you do not require a
companion Ticket. Please note that it is not possible to request
more than one complimentary companion Ticket. Obese Persons are not
entitled to receive a complimentary Ticket for a companion.
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
http://www.fifa.com/tickets
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NO. MATCH DATE VENUE CAT 1 CAT 2 CAT 3 W ES AM OP
2 EGY v URU 15/06 Ekaterinburg
3 POR v ESP 15/06 Sochi
4 MAR v IRN 15/06 Saint Petersburg
5 FRA v AUS 16/06 Kazan
6 PER v DEN 16/06 Saransk
7 ARG v ISL 16/06 Moscow Spartak
8 CRO v NGA 16/06 Kaliningrad
9 BRA v SUI 17/06 Rostov-on-Don
10 CRC v SRB 17/06 Samara
11 GER v MEX 17/06 Moscow Luzhniki
12 SWE v KOR 18/06 Nizhny Novgorod
13 BEL v PAN 18/06 Sochi
14 TUN v ENG 18/06 Volgograd
15 POL v SEN 19/06 Moscow Spartak
16 COL v JPN 19/06 Saransk
17 RUS v EGY 19/06 Saint Petersburg
18 URU v KSA 20/06 Rostov-on-Don
19 POR v MAR 20/06 Moscow Luzhniki
20 IRN v ESP 20/06 Kazan
21 FRA v PER 21/06 Ekaterinburg
22 DEN v AUS 21/06 Samara
23 ARG v CRO 21/06 Nizhny Novgorod
24 NGA v ISL 22/06 Volgograd
25 BRA v CRC 22/06 Saint Petersburg
26 SRB v SUI 22/06 Kaliningrad
27 GER v SWE 23/06 Sochi
28 KOR v MEX 23/06 Rostov-on-Don
29 BEL v TUN 23/06 Moscow Spartak
30 ENG v PAN 24/06 Nizhny Novgorod
31 POL v COL 24/06 Kazan
32 JPN v SEN 24/06 Ekaterinburg
Individual Match Ticket – Ticket Application
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
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NO. MATCH DATE VENUE CAT 1 CAT 2 CAT 3 W ES AM OP
33 URU v RUS 25/06 Samara
34 KSA v EGY 25/06 Volgograd
35 IRN v POR 25/06 Saransk
36 ESP v MAR 25/06 Kaliningrad
37 DEN v FRA 26/06 Moscow Luzhniki
38 AUS v PER 26/06 Sochi
39 NGA v ARG 26/06 Saint Petersburg
40 ISL v CRO 26/06 Rostov-on-Don
41 SRB v BRA 27/06 Moscow Spartak
42 SUI v CRC 27/06 Nizhny Novgorod
43 KOR v GER 27/06 Kazan
44 MEX v SWE 27/06 Ekaterinburg
45 ENG v BEL 28/06 Kaliningrad
46 PAN v TUN 28/06 Saransk
47 JPN v POL 28/06 Volgograd
48 SEN v COL 28/06 Samara
49 1A v 2B 30/06 Sochi
50 1C v 2D 30/06 Kazan
51 1B v 2A 01/07 Moscow Luzhniki
52 1D v 2C 01/07 Nizhny Novgorod
53 1E v 2F 02/07 Samara
54 1G v 2H 02/07 Rostov-on-Don
55 1F v 2E 03/07 Saint Petersburg
56 1H v 2G 03/07 Moscow Spartak
57 W49 v W50 06/07 Nizhny Novgorod
58 W53 v W54 06/07 Kazan
59 W51 v W52 07/07 Sochi
60 W55 v W56 07/07 Samara
61 W57 v W58 10/07 Saint Petersburg
62 W59 v W60 11/07 Moscow Luzhniki
63 3rd Place Match 14/07 Saint Petersburg
Individual Match Ticket – Ticket Application
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
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Individual Match Ticket – Ticket Application
If the Ticket(s) in your selected category is/are no longer
available, will you accept a lower category instead of the category
identified (if applicable)? If yes, please tick this box
If you DO NOT require a complimentary companion Ticket for your
W/ES/AM Ticket, please tick this box ACCEPTANCE OF THE TERMS AND
CONDITIONSBy completing and submitting this Ticket Application
Form: - you irrevocably agree, acknowledge and undertake to fully
comply with the General Ticket Terms and Conditions for the Use of
Tickets, the Ticket Sales Regulations and the Stadium Code of
Conduct. - you agree and acknowledge that the personal data
provided to FIFA
pursuant to the Ticket Sales Regulations will, subject to
applicable laws, be used, processed, stored and transferred to
third parties designated by FIFA (located both within and outside
of Russia) for purposes relating to (i) Ticket sales and allocation
procedures, (ii) any relevant safety and security measures, and
(iii) rights protection measures in connection with the 2018 FIFA
World Cup Russia™.
- you shall be responsible for obtaining the consent of each
individual nominated as the Ticket Applicant's guest in the Ticket
Application Form ("Guest") to use their personal data to the same
extent and for the same purposes.
The General Ticket Terms and Conditions for the Use of Tickets
and the Ticket Sales Regulations are available at fifa.com/tickets,
where the Delivery Terms of Service will also be made available.
This is the same website from which this Ticket Application Form
was downloaded.
(SIGNATURE OF TICKET APPLICANT)
Please keep a copy of this Ticket Application Form for your
records, and return the
original Ticket Application Form Page as well as the Personal
Details page to the FWCTC
as indicated on page 1 of this Ticket Application Form.
http://www.fifa.com/tickets
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PERSONAL DETAILS OF APPLICANT (USE BLOCK CAPITALS)Title Mr.
Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Address 1 (no PO Boxes)*
Address 2*
City/Town *
Province / Region *
Postal / ZIP code *
Telephone Mobile/Cell*
Email *
Preferred Language
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Easy Access Standard (ES) Easy Access
Amenity (AM) Obese Person (OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Matches attending* (for IMT applicants) 2 3 4 5 6 7 8 9 10 11 12
13 14 15 16
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Matches attending* (for IMT applicants) 2 3 4 5 6 7 8 9 10 11 12
13 14 15 16
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
Personal Details Fields indicated with an * are required fields.
Any application submitted with incomplete fields will not be
processed.
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PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Matches attending* (for IMT applicants) 2 3 4 5 6 7 8 9 10 11 12
13 14 15 16
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Matches attending* (for IMT applicants) 2 3 4 5 6 7 8 9 10 11 12
13 14 15 16
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Matches attending* (for IMT applicants) 2 3 4 5 6 7 8 9 10 11 12
13 14 15 16
17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48
49 50 51 52 53 54 55 56 57 58 59 60 61 62 63
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
Personal Details Fields indicated with an * are required fields.
Any application submitted with incomplete fields will not be
processed.
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PRICES (VENUE SPECIFIC TICKET SERIES)Prices per Ticket in US
Dollars for Venue Specific Ticket Series
VENUE MATCH DETAILS CAT 1 CAT 2 CAT 3 SPECIAL ACCESS TICKETSW /
ES / AM / OP
Ekaterinburg 4x Group Match per series 840 660 420 420
Kaliningrad 4x Group Match per series 840 660 420 420
Kazan 4x Group Stage Match + 1x Round of 16 Match per series
1085 845 535 535
Moscow Luzhniki 3x Group Match + 1x Round of 16 Match per series
875 680 430 430
Moscow Spartak 4x Group Match + 1x Round of 16 Match per series
1085 845 535 535
Nizhny Novgorod 4x Group Match + 1x Round of 16 Match per series
1085 845 535 535
Rostov-on-Don 4x Group Match + 1x Round of 16 Match per series
1085 845 535 535
Saint Petersburg4x Group Match + 1x Round of 16 Match +
3rd Place Match per series1450 1100 710 710
Samara 4x Group Match + 1x Round of 16 Match per series 1085 845
535 535
Saransk 4x Group Match per series 840 660 420 420
Sochi 4x Group Match + 1x Round of 16 Match per series 1085 845
535 535
Volgograd 4x Group Match per series 840 660 420 420
Prices are shown in USD and include all applicable taxes.
Venue Specific Ticket Series
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
For each venue which hosts Matches, Venue Specific Ticket Series
(VSTs) are offered. VSTs are Ticket strips, which allow attendance
of each Match at the specific venue as described in the table
below. These strips include the Group Matches (not including the
Opening Match), Round of 16 and 3rd Place Match played at the
specific venue of the client’s choice. No Tickets for the Opening
Match, the Quarter-Finals, the Semi-Finals and the Final are
contained in any VST.
If you are interested in applying for Venue Specific Tickets
Series, please complete the table “Venue Specific Ticket Series –
Ticket Application” to
indicate the series as well as the Ticket category and number of
series that you would like to purchase. The Match Schedule can be
found at the end of this Ticket Application Form. Please note that
the Match Schedule may be modified from time to time. Should there
be a change, the updated information will be reflected on
fifa.com/tickets.
Special Access Tickets for disabled people, people with limited
mobility and obese people are also offered as VSTs. Please refer to
the page on “Individual Match Tickets” for more information
regarding criteria and terms for Special Access Tickets.
http://www.fifa.com/tickets
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ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and
submitting this Ticket Application Form: - you irrevocably agree,
acknowledge and undertake to fully comply with the General Ticket
Terms and Conditions for the Use of Tickets, the Ticket Sales
Regulations and the Stadium Code of Conduct. - you agree and
acknowledge that the personal data provided to FIFA
pursuant to the Ticket Sales Regulations will, subject to
applicable laws, be used, processed, stored and transferred to
third parties designated by FIFA (located both within and outside
of Russia) for purposes relating to (i) Ticket sales and allocation
procedures, (ii) any relevant safety and security measures, and
(iii) rights protection measures in connection with the 2018 FIFA
World Cup Russia™.
- you shall be responsible for obtaining the consent of each
individual nominated as the Ticket Applicant's guest in the Ticket
Application Form ("Guest") to use their personal data to the same
extent and for the same purposes.
The General Ticket Terms and Conditions for the Use of Tickets
and the Ticket Sales Regulations are available at fifa.com/tickets,
where the Delivery Terms of Service will also be made available.
This is the same website from which this Ticket Application Form
was downloaded.
(SIGNATURE OF TICKET APPLICANT)
Please keep a copy of this Ticket Application Form for your
records, and return the
original Ticket Application Form Page as well as the Personal
Details page to the FWCTC
as indicated on page 1 of this Ticket Application Form.
VENUE CAT 1 CAT 2 CAT 3 W ES AM OP
Ekaterinburg
Kaliningrad
Kazan
Moscow Luzhniki
Moscow Spartak
Nizhny Novgorod
Rostov-on-Don
Saint Petersburg
Samara
Saransk
Sochi
Volgograd
If the Ticket(s) in your selected category is/are no longer
available, will you accept a lower category instead of the Ticket
category identified above (if applicable)? If yes, please tick this
box
If you DO NOT require a complimentary companion Ticket for your
W/ES/AM Ticket, please tick this box
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
Venue Specific Ticket Series – Ticket Application
http://fifa.com/tickets
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PERSONAL DETAILS OF APPLICANT (USE BLOCK CAPITALS)Title Mr.
Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Address 1 (no PO Boxes)*
Address 2*
City/Town *
Province / Region *
Postal / ZIP code *
Telephone Mobile/Cell*
Email *
Preferred Language
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Easy Access Standard (ES) Easy Access
Amenity (AM) Obese Person (OP)
Personal Details Fields indicated with an * are required fields.
Any application submitted with incomplete fields will not be
processed.
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Venue Specific Ticket Series *Ekaterinburg Kaliningrad Kazan
Moscow Luzhniki Moscow Spartak Nizhny Novgorod
Rostov-on-Don Saint Petersburg Samara Saransk Sochi
Volgograd
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Venue Specific Ticket Series *Ekaterinburg Kaliningrad Kazan
Moscow Luzhniki Moscow Spartak Nizhny Novgorod
Rostov-on-Don Saint Petersburg Samara Saransk Sochi
Volgograd
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
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Personal Details Fields indicated with an * are required fields.
Any application submitted with incomplete fields will not be
processed.
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Venue Specific Ticket Series *Ekaterinburg Kaliningrad Kazan
Moscow Luzhniki Moscow Spartak Nizhny Novgorod
Rostov-on-Don Saint Petersburg Samara Saransk Sochi
Volgograd
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Venue Specific Ticket Series *Ekaterinburg Kaliningrad Kazan
Moscow Luzhniki Moscow Spartak Nizhny Novgorod
Rostov-on-Don Saint Petersburg Samara Saransk Sochi
Volgograd
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Venue Specific Ticket Series *Ekaterinburg Kaliningrad Kazan
Moscow Luzhniki Moscow Spartak Nizhny Novgorod
Rostov-on-Don Saint Petersburg Samara Saransk Sochi
Volgograd
(Please select the appropriate Ticket User type below, if
applicable)
Wheelchair User (W) Companion (W) Easy Access Standard (ES)
Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese Person
(OP)
-
13
Supporter Tickets and Conditional Supporter Tickets
Supporter Tickets and Conditional Supporter Tickets are Tickets
sold to "Recognised Supporters" of the teams playing the respective
Match (determined on the basis of the requirements of such PMA),
which come out of the 8% allocation made available to each of the
teams playing.
Supporter Tickets (STs) are Tickets available for each of the
three (3) Group Matches that will be played by the PMA during the
group stage. Supporter Tickets purchased for Group Matches
guarantee you Tickets to the Matches of the PMA that you
selected.
Conditional Supporter Tickets (CSTs) are Tickets available for
each of the four (4) Second Round Matches that could potentially be
played by the PMA in the Round of 16, the Quarter Finals, the Semi
Finals, the 3rd Place Match and the Final.
Tickets for the Second Round Matches will remain conditional
upon your team qualifying for the respective round of the
tournament corresponding to the Ticket purchased. In the event that
the PMA of your choice does not progress to a certain Second Round
Match, your right to be provided with, and use, the ordered
Conditional Supporter Tickets for such Second Round Match will
automatically cease to exist and the Ticket Sales Agreement is
automatically terminated with immediate effect with regard to the
respective Second Round Match. In case a Conditional Supporter
Ticket is cancelled
by FIFA due to the relevant PMA failing to qualify for one or
more Second Round Matches, FIFA will refund the payment received
from the Ticket Applicant for such Second Round Match(es) taking
place after elimination of the respective PMA, less a handling
charge deducted by FIFA equivalent to US Dollars 10.00 (ten United
States Dollars) per Ticket Applicant/Guest and applicable bank
charges.
If you are a Recognised Supporter of a Participating Member
Association and you are interested in applying for Supporter
Tickets and/or Conditional Supporter Tickets, please complete the
table “Supporter Tickets and Conditional Supporter Tickets – Ticket
Application” to indicate the Matches as well as the Ticket category
and number of Matches that you would like to purchase.
The Match Schedule can be found at the end of this Ticket
Application Form. Please note that the Match Schedule may be
modified from time to time. Should there be a change, the updated
information will be reflected on fifa.com/tickets.
Special Access Tickets for disabled people, people with limited
mobility and obese people are also offered as STs and CSTs. Please
refer to the page on “Individual Match Tickets” for more
information regarding criteria and terms for Special Access
Tickets.
PRICES (SUPPORTER TICKETS AND CONDTIONAL SUPPORTER
TICKETS)Prices per Ticket in US Dollars for Supporter Ticket or
Conditional Supporter Ticket
TOURNAMENT STAGE MATCH NUMBER CAT 1 CAT 2 CAT 3 SPECIAL ACCESS
TICKETS W / ES / AM / OP
Opening Match 1 550 390 220 220
Group Matches 2 to 48 210 165 105 105
Round of 16 49 to 56 270 204 127 127
Quarter-Finals 57 to 60 402 281 193 193
Semi-Finals 61 to 62 825 528 314 314
3rd Place Match 63 402 281 193 193
The Final 64 1210 781 501 501
Prices are shown in USD and include all applicable taxes
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
http://fifa.com/tickets
-
14
If the Ticket(s) in your selected category is/are no longer
available, will you accept a lower category instead of the Ticket
category identified above (if applicable)? If yes, please tick this
box
If you DO NOT require a complimentary companion Ticket for your
W/ES/AM Ticket, please tick this box
* Will be the Opening Match in case the team of your choice is
Russia or Saudi Arabia.
SUPPORTER TICKETS AND CONDITIONAL SUPPORTER TICKETS – TICKET
APPLICATION
Any individual will qualify as a Recognised Supporter of a PMA
if such individual satisfies one or more of the following
criteria:
I. nationality of the respective country of the PMA;II.
residence of the respective country of the PMA;III. membership of
the official PMA Supporters Club.
Please note that a PMA may define existing membership rules that
need to be met by Ticket Applicants in order to be considered as a
Recognised Supporter of that PMA. Please refer to the following
list of PMAs which have defined specific membership rules:- The
Football Association Ltd (The FA): o Membership of the official
Supporters Club - for Ticket Applicant
and up to 3 Guests.
- Union Royale Belge des Sociétés de Football-Association /
Koninklijke Belgische Voetbalbond (URBSFA-KBVB):
o Membership of the official Supporters Club. o Recognised
Supporters of Belgium may apply for 1 Supporter Ticket/
Conditional Supporter Ticket per Match.- Deutscher Fussball-Bund
(DFB): o Membership of the official Supporters Club - for Ticket
Applicant and
up to 3 Guests.- Svenska Fotbollförbundet (SVFF): o Membership
of the official Supporters Club - for Ticket Applicant and
up to 3 Guests.
Are you a Recognised Supporter of a Team? Yes No
ACCEPTANCE OF THE TERMS AND CONDITIONSBy completing and
submitting this Ticket Application Form: - you irrevocably agree,
acknowledge and undertake to fully comply with
the General Ticket Terms and Conditions for the Use of Tickets,
the Ticket Sales Regulations and the Stadium Code of Conduct.
- you agree and acknowledge that the personal data provided to
FIFA pursuant to the Ticket Sales Regulations will, subject to
applicable laws, be used, processed, stored and transferred to
third parties designated by FIFA (located both within and outside
of Russia) for purposes relating to (i) Ticket sales and allocation
procedures, (ii) any relevant safety and security measures, and
(iii) rights protection measures in connection with the 2018 FIFA
World Cup Russia™.
- you shall be responsible for obtaining the consent of each
individual nominated as the Ticket Applicant's guest in the Ticket
Application Form ("Guest") to use their personal data to the same
extent and for the same purposes.
The General Ticket Terms and Conditions for the Use of Tickets
and the Ticket Sales Regulations are available at fifa.com/tickets,
where the Delivery Terms of Service will also be made available.
This is the same website from which this Ticket Application Form
was downloaded.
(SIGNATURE OF TICKET APPLICANT)
Please keep a copy of this Ticket Application Form for your
records, and return the
original Ticket Application Form Page as well as the Personal
Details page to the FWCTC
as indicated on page 1 of this Ticket Application Form.
MATCH TICKETTEAM FOR WHICH YOU ARE A RECOGNISED SUPPORTER
CAT 1 CAT 2 CAT 3 W ES AM OP
Group Match 1* Supporter Ticket
Group Match 2 Supporter Ticket
Group Match 3 Supporter Ticket
Round of 16 - Conditional Conditional Supporter Ticket
Quarter-Final - Conditional Conditional Supporter Ticket
Semi-Final - Conditional Conditional Supporter Ticket
3rd Place Match - Conditional Conditional Supporter Ticket
The Final - Conditional Conditional Supporter Ticket
W: Wheelchair User Ticket ES: Easy Access Standard Ticket AM:
Easy Access Amenity Ticket OP: Obese Person Ticket
http://fifa.com/tickets
-
15
PERSONAL DETAILS OF APPLICANT (USE BLOCK CAPITALS)Title Mr.
Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Address 1 (no PO Boxes)*
Address 2*
City/Town *
Province / Region *
Postal / ZIP code *
Telephone Mobile/Cell*
Email *
Preferred Language
PMA Fan Club ID Number (if applicable)
(Please select the appropriate Ticket User type below, if
applicable) Wheelchair User (W) Easy Access Standard (ES) Easy
Access Amenity (AM) Obese Person (OP)
Personal Details Fields indicated with an * are required fields.
Any application submitted with incomplete fields will not be
processed.
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Team Specific Ticket Series *
PMA Fan Club ID Number (if applicable)
Matches attending*(for Supporter Tickets and Conditional
Supporter Tickets)
Group Match 1 Group Match 2 Group Match 3 Round of 16
Quarter-Final Semi-Final 3rd Place Match Final
(Please select the appropriate Ticket User type below, if
applicable) Wheelchair User (W) Companion (W) Easy Access Standard
(ES) Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese
Person (OP)
-
16
Personal Details Fields indicated with an * are required fields.
Any application submitted with incomplete fields will not be
processed.
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Team Specific Ticket Series *
PMA Fan Club ID Number (if applicable)
Matches attending*(for Supporter Tickets and Conditional
Supporter Tickets)
Group Match 1 Group Match 2 Group Match 3 Round of 16
Quarter-Final Semi-Final 3rd Place Match Final
(Please select the appropriate Ticket User type below, if
applicable) Wheelchair User (W) Companion (W) Easy Access Standard
(ES) Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese
Person (OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Team Specific Ticket Series *
PMA Fan Club ID Number (if applicable)
Matches attending*(for Supporter Tickets and Conditional
Supporter Tickets)
Group Match 1 Group Match 2 Group Match 3 Round of 16
Quarter-Final Semi-Final 3rd Place Match Final
(Please select the appropriate Ticket User type below, if
applicable) Wheelchair User (W) Companion (W) Easy Access Standard
(ES) Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese
Person (OP)
PERSONAL DETAILS OF GUESTS (USE BLOCK CAPITALS)Title Mr. Ms.
First Name *
Middle Name
Surname as it appears on passport/ID *
Date of Birth * D D M M Y Y Y Y Passport/ID Reference *
Nationality *
Country of Residence *
Team Specific Ticket Series *
PMA Fan Club ID Number (if applicable)
Matches attending*(for Supporter Tickets and Conditional
Supporter Tickets)
Group Match 1 Group Match 2 Group Match 3 Round of 16
Quarter-Final Semi-Final 3rd Place Match Final
(Please select the appropriate Ticket User type below, if
applicable) Wheelchair User (W) Companion (W) Easy Access Standard
(ES) Companion (ES) Easy Access Amenity (AM) Companion (AM) Obese
Person (OP)
-
17
GF
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Saturday,16 June
Thursday,14 June
Sunday,17 June
Monday,18 June
Tuesday,19 June
Wednesday,20 June
Thursday,21 June
Friday,22 June
Saturday,23 June
Sunday,24 June
Monday,25 June
Tuesday,26 June
Wednesday,27 June
Thursday,28 June
Friday,29 June
Saturday,30 June
Sunday,1 July
Monday,2 July
Tuesday,3 July
Wednesday,4 July
Thursday,5 July
Friday,6 July
Saturday,7 July
Sunday,8 July
Monday,9 July
Tuesday,10 July
Wednesday,11 July
Thursday,12 July
Friday,13 July
Saturday,14 July
Sunday,15 July
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Fi
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-
18
1. SCOPE OF APPLICABILITYAny use of 2018 FIFA World Cup Russia™
(“Competition”) match tickets (in the form of a paper ticket or
other device) (“Tickets”) and the terms of admission to the Stadium
at which a specific Competition match (“Match”) is taking place
will be subject to the following General Terms and Conditions
(“GTCs”) as established by FIFA Ticketing AG and/or 2018 FIFA World
Cup Ticketing LLC (together with Fédération Internationale de
Football Association jointly referred to as “FIFA”).
2. ACCEPTANCE OF GTCS AND STADIUM CODE OF CONDUCT 2.1 By
completion and submission to FIFA of an online or hard copy
application or order form for Tickets, each person or entity who
applies for Tickets (“Ticket Applicant”) confirms: (i) to have
read, understood and accepted these GTCs, the sales regulations
applicable to the respective Ticket Applicant (the “Ticket Sales
Regulations”) and applicable safety, security and other rules of
conduct adopted by FIFA in the stadium code of conduct, which are
published and available from the sources identified in Section 12.2
below (“Stadium Code of Conduct”), and
(ii) to undertake that each individual receiving a Ticket
through the Ticket Applicant (directly or indirectly and in
compliance with Section 4 below) will have read, understood and
accepted these GTCs and the Stadium Code of Conduct prior to
receiving a Ticket (in addition to the fact that any Ticket Holder
(as defined in Section 2.2 below) will also be deemed to have fully
and irrevocably agreed with FIFA to these GTCs and the Stadium Code
of Conduct (as per Section 12.2 below). For that purpose, the
Ticket Applicant will provide a copy of these GTCs and the Stadium
Code of Conduct to the individuals receiving Tickets from the
Ticket Applicant or will direct those individuals to the additional
sources for copies of these GTCs and the Stadium Code of Conduct
that are identified in Section 12.2 below.
2.2 Anyone who purchases, holds or uses a Ticket (“Ticket
Holder”) will be deemed to have, fully and irrevocably agreed with
FIFA to accept these GTCs. For that purpose, pursuant to Section
12.6 below, certain provisions of these GTCs will be restated in a
condensed format on the back of the Tickets.
3. ENTRY TO AND BEHAVIOUR IN THE STADIUM / PERSONAL
CONDITIONS3.1 Entry into the stadium in which a Match takes place
(“Stadium”) which, on a Match day, includes specifically indicated
areas of the Stadium being under the control of the FIFA World Cup
Authorities (as defined in Section 3.2 below), requires a valid
Ticket. Only one person per Ticket can enter the Stadium. A person
will only be permitted into the Stadium upon presentation of a
valid Ticket at the entrance, regardless of his/her age (including
children). The Ticket Holder must retain the Ticket during the
entire stay in the Stadium for verification purposes. Ticket
Holders leaving the Stadium will not be re-admitted unless
otherwise approved by the relevant FIFA World Cup Authorities.
3.2 Each Ticket is personalised with the identification of the
Ticket Applicant and/or the individuals nominated by the Ticket
Applicant as guests unless specific terms apply to certain customer
groups and represents official evidence authorised by FIFA to
indicate a personal, revocable license to enter and stay in the
Stadium on a Match day during the opening hours of the Stadium.
This means that a Ticket shows personal permission from FIFA to
enter and stay in the Stadium and entry may be refused if the
Ticket Holder cannot be identified with the Ticket. FIFA remains at
all times the
owner of the Ticket. All Ticket Holders must comply with:(i)
these GTCs, (ii) the Ticket Sales Regulations,(iii) the Stadium
Code of Conduct, and(iv) any other relevant laws, by-laws,
regulations, ordinances or instructions
given by FIFA, the FIFA World Cup Ticketing Centre (“FWCTC”),
the FIFA Ticketing Office (“FTO”), the local organizing committee
for the 2018 FIFA World Cup™ (Organizing Committee “Russia-2018”)
(“LOC”), the Stadium management and/or the Russian public
authority(ies) responsible for safety and security in connection
with the Match, and their respective employees, volunteers, agents,
representatives, officers and directors (all together the “FIFA
World Cup Authorities”).
3.3 (a) In case of a violation of any terms of these GTCs, the
Stadium Code of Conduct and/or any of the relevant laws, by-laws,
regulations, ordinances of, or instructions given by, the FIFA
World Cup Authorities, a Ticket will be automatically cancelled. In
case of a violation of any terms of the Ticket Sales Regulations,
FIFA may cancel a Ticket. In case of a cancellation, the license to
enter and stay in a Stadium will be automatically revoked. Examples
of prohibited conduct pursuant to the Stadium Code of Conduct
include: to be noticeably under the influence of alcohol, narcotics
or any behaviour-modifying substance; to express any offensive
messages, of racist nature, xenophobic nature, or which stimulate
other forms of discrimination; to promote any political,
ideological messages or any charitable cause; to hinder or harass
other individuals, including players and Match officials; to
behave, or to show a tendency to behave violently, harmfully or in
a manner likely to disrupt public order.
(b) Examples of items prohibited in the Stadium include: weapons
of any kind or anything that could be used as a weapon, fireworks,
flares, smoke powders, smoke canisters, smoke bombs or other
pyrotechnics, commercial materials or similar items which could
infringe any rights of FIFA for the Competition, and other objects
which could compromise public safety and/or harm the reputation of
the Competition.
(c) Examples of instructions that may be given by the FIFA World
Cup Authorities include: an instruction by which a Ticket Holder is
requested to leave the Stadium, move to a different seat for safety
and security reasons, due to technical requirements or to ensure
the orderly and smooth implementation of the Competition, and to
cover or to remove any materials displaying commercial or otherwise
prohibited content.
3.4. The FIFA World Cup Authorities may give instructions based
on these GTCs, the Ticket Sales Regulations, the Stadium Code of
Conduct and any other relevant laws, by-laws, regulations or
ordinances. The FIFA World Cup Authorities will be entitled to
carry out checks on any Ticket Holder. Each Ticket Holder is
required to cooperate with the FIFA World Cup Authorities. The
Ticket Holder must provide proof of his/her identity, including
photographic identification, upon request, and must consent to the
confiscation of items prohibited in the Stadium that may be in
his/her possession.
3.5 Individuals who have been banned from attending football
matches by competent authorities or sports governing bodies in any
country, or who are considered a security risk by the FIFA World
Cup Authorities, are prohibited from receiving Tickets and entering
the Stadium and may be ejected from the Stadium.
2018 FIFA World Cup Russia™ General Terms and Conditions for the
Use of Tickets
-
19
3.6 Each Ticket is numbered to identify a specific seat. Each
Ticket Holder must sit in the seat allocated to the respective
Ticket. However, the FIFA World Cup Authorities reserve the right
to substitute the seat identified on the Ticket with another seat,
if appropriate for security or technical reasons, even if the seat
is in a different block but at least of the equivalent category.
THE TICKET HOLDER ACKNOWLEDGES THAT SUCH SUBSTITUTION DOES NOT
CHANGE THE VALUE OF THE SEAT AND THE SERVICES WHICH A TICKET HOLDER
IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE THE
TICKET HOLDER TO ANY REFUND OR FURTHER COMPENSATION.
3.7 Any Ticket Holder entering the Stadium accompanied by
children or adolescents must obtain, carry and present at any time,
upon request of the FIFA World Cup Authorities, the necessary
authorisation from the minor’s parents or legal guardians, as may
be established by the local regulations. Children and adolescents
must be accompanied by their parents or legal guardians at any time
after 22:00h local time of the day of the Match.
3.8 (A) THE PURCHASE AND USE OF CERTAIN TICKETS IS LIMITED TO
PERSONS BEING ELIGIBILE BY FULFILLING A SPECIFIC PERSONAL CONDITION
(THE “PERSONAL CONDITION”), NAMELY:(I) CATEGORY 4 TICKETS ARE
RESERVED FOR RESIDENTS OF
RUSSIA ONLY; OR(II) SPECIAL ACCESS TICKETS ARE RESERVED FOR
DISABLED
PEOPLE, PEOPLE WITH LIMITED MOBILITY OR OBESE PEOPLE ONLY.
(B) IF THE PURCHASE OR USE OF A TICKET IS SUBJECT TO THE
FULFILLMENT OF A PERSONAL CONDITION, IN ADDITION TO PROOF OF
HIS/HER IDENTITY, THE TICKET HOLDER MUST CARRY AND PRESENT AT ANY
TIME, UPON REQUEST OF THE FIFA WORLD CUP AUTHORITIES, THE REQUIRED
OFFICIAL DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE
PERSONAL CONDITION REQUIRED FOR THE PURCHASE OR USE OF THE
TICKET.
(C) THIS MEANS THAT, REGARDLESS OF SECTION 3.2 ABOVE, A TICKET
WHICH IS SUBJECT TO A PERSONAL CONDITION DOES NOT GRANT BY ITSELF
(WITHOUT THE PRESENTATION OF THE REQUIRED OFFICIAL DOCUMENTS)
PERMISSION FROM FIFA TO ENTER AND REMAIN IN THE STADIUM AND SUCH
PERMISSION REMAINS SUBJECT TO THE TICKET HOLDER PROVING THE
PERSONAL CONDITION BY CARRYING AND PRESENTING THE REQUIRED OFFICIAL
DOCUMENTS WHICH EVIDENCE HIS/HER FULFILMENT OF THE PERSONAL
CONDITION.
3.10 These GTCs do not apply to, and do not govern, the
application, issuance and use of any other personalised
identification documents (Fan ID) which, pursuant to Federal Law
No. 108-FZ of 7 June 2013 are required by the Russian authorities
in connection with the Competition, such as for the purpose of
entering or exiting the Russian Federation or access to a Stadium.
FIFA does not assume any liability or responsibility in respect of
the application, issuance and use of any such personalised
identification documents (Fan ID). FIFA shall incur no liability
whatsoever for (i) failure to perform or improper performance of
its obligations (except for the cases of willful misconduct) under
the agreement for the sale of Tickets entered into between FIFA and
the Ticket Applicant as set out in the Ticket Sales Regulations,
and/or (ii) any damage incurred by the Ticket Holder in case where
such failure to perform or improper performance of obligations took
place or the damage was incurred as a result of or in connection
with the Fan ID operation (including, without limitation, the
development, issuance, support, operation, delivery, verification
and use of such Fan IDs irrespective of the person actually
performing such operations).
4. LIMITATION ON TRANSFER AND RESALE OF TICKETS 4.1 (a) TICKET
HOLDERS MAY NOT(I) SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL,
DONATE
TICKETS;(II) ACT AS COMMERCIAL TICKET AGENT FOR ANOTHER
PARTY;(III) PROVIDE A TICKET TO INDIVIDUALS WHO HAVE BEEN
BANNED
FROM ATTENDING FOOTBALL MATCHES BY COMPETENT AUTHORITIES OR
SPORTS GOVERNING BODIES IN ANY COUNTRY;
(IV) CONDUCT ANY OF THE ABOVE ACTIVITIES ON A REGULAR AND/OR
CONTINUING BASIS; OR
(V) OTHERWISE TRANSFER A TICKET IN ANY WAY WITHOUT THE SPECIFIC
PRIOR WRITTEN CONSENT OF FIFA.
(b) FIFA will only give its consent to transfer a Ticket in case
a Ticket Applicant (i) wishes to transfer a guest Ticket to a
privately invited guest with whom there is a pre-existing
relationship or a family member for free or for the price charged
to the Ticket Holder by FIFA, (ii) the guest is seriously ill,
unable to obtain a valid visa to travel to Russia or has died,
(iii) there is an event of force majeure, (iv) due to a change in
personal circumstances or (v) any other reasons which may be
defined by FIFA in the Ticket transfer and resale policy available
on www.fifa.com/tickets (“Ticket Transfer and Resale Policy”). A
Ticket Applicant may not transfer its own Ticket. A Ticket cannot
be transferred by a guest of the Ticket Applicant.
(c) The process for selling, offering for sale, reselling,
donating or otherwise transferring a Ticket through FIFA’s official
Ticketing platform, and obtaining FIFA ś consent, is described in
the Ticket Transfer and Resale Policy.
(d) The purposes for the rule limiting any Ticket transfers
include: (i) event security, (ii) consumer protection, (iii)
avoidance of counterfeit tickets and (iv) protection of a fair
pricing scheme as described in greater detail on
www.fifa.com/tickets.
4.2 Tickets may only be purchased through official sales
channels authorised by FIFA, such as via www.fifa.com/tickets, any
official ticketing centres or any official sales agents. Any Ticket
obtained from any other source (for example, unauthorised
intermediaries such as ticket brokers, internet auctions, internet
ticket agents, internet or other unofficial ticket exchange
platforms) will be automatically cancelled once identified. Upon
request from FIFA, Ticket Holders must explain how, from whom, for
what consideration and from where they obtained their Tickets.
4.3 Ticket Holders acknowledge that certain activities related
to the undue sale or use of Tickets may cause an administrative
liability under the laws of Russia, in particular under the
effective Administrative Offences Code and other applicable
legislation. Ticket Holders are advised to obtain information about
the applicable laws relating to the undue sale or use of
Tickets.
5. SOUND AND IMAGE RECORDINGS5.1 Any Ticket Holder attending the
Match or collecting a Ticket acknowledges that (i) FIFA solely owns
and controls all of the commercial and intellectual property rights
in relation to the Match and the Competition; and (ii) it is a
public Competition that is being recorded. To the greatest extent
permitted by applicable laws, any person attending the Match
unconditionally agrees that use may be made in perpetuity, for
commercial purposes or otherwise, free of charge or any
compensation, of his/her voice, image, photograph and likeness by
means of live or recorded video display, broadcast, streaming,
uploading, posting or other transmission or recording, photographs
or any other current and/or future media technologies (now known or
hereinafter invented and/or devised), and irrevocably consents to
the use of such voice, image, photograph or likeness by FIFA or
third parties authorised by FIFA to use such media. Any Ticket
Holder attending a Match or person collecting a Ticket consents to
the use of image recording devices for safety and security
purposes. Each
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Ticket Holder waives in advance all rights and actions seeking
to oppose such use, subject to applicable laws. FIFA (and third
parties authorised by FIFA with respect to the use of such media)
will be bound by, and comply with, all applicable laws with respect
to any use they may make of such media.
5.2 Ticket Holders may not record, upload, post or transmit any
sound, moving or still image or description of the Match (or any
result, data or statistic of the Match) other than for private use.
It is strictly forbidden to disseminate any sound, moving or still
image, description, data, result or statistic of the Match, in
whole or in part, for any sort of public access, irrespective of
the transmission form, whether over the internet, radio,
television, computer, mobile phone, data accessory or via any media
or platform, other digital technology, networks for distribution,
display, communication or further functionality such as social
media platforms or blogs, websites, apps or similar media tools, or
any other current and/or future media (now known or hereinafter
invented and/or devised). Ticket Holders may not assist any other
person(s) to conduct such activities.
6. PROHIBITIONS REGARDING AMBUSH MARKETING AND OTHER MARKETING
ACTIVITIES6.1 At the Stadium on Match days, Ticket Holders may not
engage in any form of activity which may facilitate a third party
with any direct or indirect commercial association with FIFA, the
Competition or parts of it or its commercial affiliates without the
authorisation of FIFA, whether by way of an unauthorised use of
logos or otherwise (“Ambush Marketing”)
6.2 At the Stadium on Match days, Ticket Holders are strictly
prohibited from using, wearing, possessing or holding promotional
or commercial objects and materials, or offering to sell, selling,
or possessing with the intent to sell, beverages, food, souvenirs,
clothes, or other promotional and/or commercial items, unless this
has been expressly authorised by FIFA in writing prior to such
activity. All such items may be removed or confiscated by the FIFA
World Cup Authorities without any compensation payable to the
Ticket Holder, who may receive back such items immediately after
the Match at the dedicated locations.
6.3 At the Stadium on Match day, Ticket Holders are strictly
prohibited from providing any type of commercial service or
undertaking any commercial activities or handing out pamphlets or
information relating to, or in any way promoting or drawing
attention to, any business, cause, charity or concern, whether
commercial or not, unless this has been expressly authorised by
FIFA in writing prior to such activity.
6.4 Ticket Holders may not use a Ticket for commercial purposes,
such as for promotions or advertising activities or use as a prize
or reward in a competition, sweepstake or incentive program, unless
this has been expressly authorised by FIFA in writing prior to such
activity.
6.5 Tickets may not be sold as part of a, or otherwise included
in, travel package (for example combining Tickets with flights
and/or a hotel room night) or an on-site or off-site hospitality
package (for example combining Tickets with pre- or post-Match
catering services), unless this has been expressly authorised by
FIFA in writing prior to such activity.
7. ACCEPTANCE OF RISK AND LIMITED LIABILITY 7.1 EACH TICKET
HOLDER IS RESPONSIBLE FOR BEHAVING AT THE STADIUM IN A WAY WHICH
SAFEGUARDS HIS/HER OWN PERSONAL SAFETY AND THE SAFETY OF ANY MINORS
OR OTHER PERSONS WITHOUT OR WITH LIMITED LEGAL CAPACITY USING A
TICKET FOR WHICH THE TICKET HOLDER IS RESPONSIBLE (“DEPENDENT
INDIVIDUAL”) AND ACCEPTS ALL RISKS AND DANGERS WHICH THE TICKET
HOLDER OR ANY DEPENDENT INDIVIDUAL MAY FACE OR ENDURE WHILE
ATTENDING THE MATCH AND WAIVES ANY CLAIMS AGAINST THE FIFA WORLD
CUP AUTHORITIES RELATING
TO SUCH RISKS AND DANGERS. THE TICKET HOLDER (IN HIS/HER OWN
NAME AND ON BEHALF OF ANY DEPENDENT INDIVIDUAL) ACKNOWLEDGES THAT
THERE ARE RISKS TO HIS/HER PERSONAL SAFETY OR PROPERTY LOSS ON THE
WAY TO, OR FROM, AND OUTSIDE OF, OR WITHIN, THE STADIUM.
NOTHING IN THESE GTCS IS INTENDED TO LIMIT OR EXCLUDE ANY RIGHTS
THAT MAY NOT BE WAIVED BY A TICKET HOLDER UNDER ANY APPLICABLE
LAWS, SUCH AS (I) TO ACCEPT RISKS OR DANGERS FROM, OR WAIVE RIGHTS
TO
DAMAGES ARISING FROM, CULPABLE ACTS FROM THE FIFA WORLD CUP
AUTHORITIES; OR
(II) TO EXCLUDE OR RESTRICT ANY LIABILITY FOR DEATH OR PERSONAL
INJURY ARISING FROM THE NEGLIGENCE OR IMPROPER CONDUCT BY THE FIFA
WORLD CUP AUTHORITIES.
7.2 (a) The FIFA World Cup Authorities cannot guarantee:(i) that
a specific player or team will participate in the Match;(ii) the
duration of the Match; and(iii) that the Ticket Holder will have
entirely uninterrupted and/or
uninhibited view of the Match from the seat provided.
(B) THE TICKET HOLDER ACKNOWLEDGES THAT ANY OF THE ABOVE DOES
NOT CHANGE THE VALUE OF THE SEAT AND/OR THE SERVICES WHICH A TICKET
HOLDER IS ENTITLED TO RECEIVE WITH THE TICKET AND DOES NOT ENTITLE
ANY OF THE TICKET HOLDERS TO ANY REFUND OR FURTHER
COMPENSATION.
7.3 Each of the respective entities referred to as a FIFA World
Cup Authority have independent roles and responsibilities in
connection with the Competition. Each of the FIFA World Cup
Authorities is responsible for its own acts and omissions.
8. ORDERS OF FIFA WORLD CUP AUTHORITIES AND NON-COMPLIANCE BY
TICKET HOLDER8.1 In the event of a violation of any terms of these
GTCs, the Stadium Code of Conduct or any of the relevant laws,
by-laws, regulations, ordinances of, or instructions given by, the
FIFA World Cup Authorities, in addition to the other rights and
remedies that the FIFA World Cup Authorities may have, a Ticket
will be automatically cancelled once a violation is identified. In
the event of a violation of any terms of the Ticket Sales
Regulations, a Ticket may be cancelled. In case of a cancellation
of a Ticket, the FIFA World Cup Authorities will, as the case may
be, (a) refuse to deliver the Ticket to the Ticket Applicant; (b)
refuse entry into the Stadium to the Ticket Holder; (c) eject the
Ticket Holder from the Stadium;(d) seize the Ticket; (e)
electronically invalidate the Ticket as well as electronically
invalidate
and cancel any other Tickets bearing the Ticket Holder’s name if
such other Tickets are determined to have also been subject of a
violation;
(f) file suit to enforce the relevant terms, laws and
regulations and claim damages, if appropriate; and/or
(g) notify governmental authorities of any such violation.
8.2 The Ticket Holder is not entitled to any refund or further
compensation, subject to applicable laws, if (i) a Ticket is
cancelled by any reason, including misrepresentation of a Personal
Condition, (ii) entry is refused, (iii) the Ticket Holder enters
the Stadium on the basis of wrongful conduct (such as seeking
access with a Ticket obtained through any Ticket sources not
authorised by FIFA), or (iv) a Ticket Holder is ejected from the
Stadium based on a violation of these GTCs, the Stadium Code of
Conduct, the Ticket Sales Regulations or any of the relevant laws,
by-laws, regulations, ordinances of, or instructions given by, the
FIFA World Cup Authorities. This Section 8.2 shall not limit the
Ticket Applicant’s rights pursuant to the Ticket Sales
Regulations.
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8.3 In addition to the remedies identified in Sections 8.1 and
8.2 above, and other remedies permitted by law or in equity, the
Ticket Holder agrees to give overall revenues or other
consideration received from an unauthorised transfer of Tickets to
FIFA to provide these revenues to a charitable organisation
identified by FIFA in the event neither FIFA nor any FIFA
designated rights holder has a claim to the revenue or other
consideration.
8.4 (A) EACH TICKET HOLDER IS RESPONSIBLE FOR THE USE OF HIS/HER
TICKET AND TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, ANY
TICKET HOLDER INDEMNIFIES AND HOLDS HARMLESS THE FIFA WORLD CUP
AUTHORITIES FROM AND AGAINST ANY AND ALL CLAIMS, COSTS, DAMAGES AND
LIABILITIES SUFFERED AND/OR INCURRED IN CONNECTION WITH, ARISING
OUT OF OR RESULTING FROM:(I) HIS/HER MISUSE OF A TICKET; OR (II)
THE MISUSE OF A TICKET BY A DEPENDENT INDIVIDUAL IF THE
TICKET WAS PURCHASED BY THE TICKET HOLDER; OR (III) THE MISUSE
OF A TICKET BY ANY OTHER THIRD PARTY WHICH
HAS OBTAINED, DIRECTLY OR INDIRECTLY, A TICKET THROUGH THE
TICKET HOLDER; OR
(IV) A VIOLATION OF THESE GTCS, THE TICKET SALES REGULATIONS,
THE STADIUM CODE OF CONDUCT OR ANY OF THE RELEVANT LAWS, BY-LAWS,
REGULATIONS, ORDINANCES OF, OR INSTRUCTIONS GIVEN BY, THE FIFA
WORLD CUP AUTHORITIES.
(B) AMONGST OTHER THINGS, THIS MEANS: IF A TICKET HOLDER
VIOLATES THESE GTCS, THE TICKET SALES REGULATIONS, THE STADIUM CODE
OF CONDUCT OR ANY LAWS, BY-LAWS, REGULATIONS OR ORDINANCES OF THE
FIFA WORLD CUP AUTHORITIES, THE TICKET HOLDER WILL HAVE TO TAKE
FULL FINANCIAL RESPONSIBILITY AND PAY FOR ANY DAMAGE, INCLUDING
LEGAL COSTS THAT THE FIFA WORLD CUP AUTHORITIES MAY INCUR, IN
MANAGING OR RESOLVING THE PROBLEMS CAUSED BY THE VIOLATION.
9. DATAThe personal data that the Ticket Applicant and/or the
Ticket Holder, directly or indirectly, provide to FIFA pursuant to
the Ticket Sales Regulations and/or the Ticket Transfer and Resale
Policy will, subject to applicable laws, be used, processed,
stored, and transferred to third parties designated by FIFA
(located both within and outside of Russia) for purposes relating
to Ticket sales and allocation procedures, any relevant safety and
security measures and/or rights protection measures in connection
with the Competition.
10. UNFORESEEN CIRCUMSTANCES10.1 (a) The Ticket Holder
acknowledges that FIFA and/or the referee of a Match are entitled
but not obliged to entirely or partially cancel, or interrupt, or
replay the Match, or change the time, date and/or the place of the
Match, as a result of a Force Majeure event or other applicable
reasons.
(b) “Force Majeure” events include, for example, storm, heavy
rain, earthquake, flood or other acts of God, war, invasion, act of
foreign enemy, hostilities (whether war be declared or not), civil
war or strife, riot, national state of emergency, scourge or other
declared public health emergency, fire, explosion, act of
terrorism, rebellion, theft of essential equipment, malicious
damage, strikes, lock-outs or other industrial disputes, air or
ground transportation traffic or route closures, court injunctions,
acts of governments or other prevailing authorities, or any other
similar or related event which is beyond the control of FIFA or
another FIFA World Cup Authority.
(c) Other applicable reasons include, for example, the
protection of the integrity of the Competition or decisions based
on the Laws of the Game, which are the codified rules of the sport
of association football as authorised by the International Football
Association Board.
10.2 (a) If a Match is cancelled, the Ticket shall be cancelled
and the Ticket Applicant shall be entitled to a refund for such
Tickets. A Ticket Holder, not being a Ticket Applicant shall not be
entitled to any refund or further compensation.
(b) If FIFA makes a change to the time or date of a Match, the
Ticket will be valid for the re-scheduled Match. If FIFA changes
the teams participating in a Match, the Ticket will be valid for
the Match with the new teams. If a Match is relocated to another
Stadium or venue, FIFA may decide that the Ticket will be valid for
the relocated Match or to provide a refund to the Ticket Applicant
for such Tickets. In such case a Ticket Holder, not being a Ticket
Applicant shall not be entitled to any refund or further
compensation.
(c) If a Match is replayed, the replay match is considered a new
Match and the Ticket will not be valid for the new Match and the
Ticket Holder or Ticket Applicant shall not be entitled to a refund
or any further compensation.
(d) In any case described in Sections 10.2 (a) to (c) above, the
Ticket Holder and the Ticket Applicant are responsible for their
own personal arrangements for transportation, travel and
accommodation relating to attendance at a Match, which must be
arranged separately by the Ticket Holder or the Ticket Applicant at
their own risk.
10.3 Should a Ticket Applicant be entitled to a refund pursuant
to Section 10.2 above, such refund shall be limited to the price
paid to FIFA for the Ticket. No interests and further costs or
expenses (for example, travel or accommodation costs) shall be
compensated by FIFA to the Ticket Applicant as part of, or in
addition to, any refund for any reason. Only the Ticket Applicant
named in the Ticket Application Form will be eligible to apply for
any refund pursuant to the relevant terms of the Ticket Sales
Regulations.
11. LOST, STOLEN AND DAMAGED TICKETS11.1 THE TICKET HOLDER SHALL
TREAT THE TICKET WITH CARE AND KEEP IT IN A SAFE LOCATION AT ALL
TIMES. The FIFA World Cup Authorities will not replace any Tickets,
irrespective of the reason for the replacement request, such as
lost or stolen Tickets.
11.2 Altering or damaging Tickets may result in entry to a
Stadium being refused. Due to security concerns, neither FIFA nor
its agents will be obligated to issue duplicate Tickets because
duplicate Tickets could result in more spectators entering the
Stadium than the Stadium could safely accommodate.
11.3 Neither FIFA nor its agents will be liable for any lost,
stolen or damaged Tickets or late delivery caused by malfunction or
interruption of mail or delivery services.
12. MISCELLANEOUS12.1 TO THE FULLEST EXTENT PERMITTED UNDER
APPLICABLE LAWS, EXCEPT AS EXPLICITLY SET FORTH IN THESE GTCS, NONE
OF THE TICKET HOLDERS SHALL UNDER ANY CIRCUMSTANCES BE ENTITLED TO
ANY REFUND, ANY DAMAGES OR ANY OTHER COMPENSATION.
12.2 Any information relating to Tickets is available on
www.fifa.com/tickets. Any specific or further information requests
relating to Tickets should be addressed to FIFA through the FWCTC.
The postal address of the FWCTC will be made available on
www.fifa.com/tickets, in the Ticket Application Form and further
Ticket sales materials which FIFA may choose to publish from time
to time.
12.3 Should any provision(s) of these GTCs be declared void,
ineffective or unenforceable by any competent court, the remainder
of these GTCs will remain in effect as if such void, ineffective or
unenforceable provision(s) had not been contained.
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12.4 These GTCs have been drafted in Russian and English
language. Other translations of these GTCs are available through
www.fifa.com/tickets. In the event of any discrepancy between the
Russian and the English texts or any other translated texts, the
English text will always prevail and will always be used to solve
doubts of interpretation and application.
12.5 Certain provisions of these GTCs will be restated in a
condensed format so that they may be printed within the small
confined space allocated on the back of the Tickets. If there is
any doubt regarding the scope or meaning of the condensed
provisions on the Ticket backs, the terms of these GTCs will
govern.
12.6 To ensure continuity of application and clarity, to the
extent allowed by applicable laws, these GTCs will be governed
exclusively by, and interpreted in accordance with the laws of the
Russian Federation.
12.7 To the fullest extent allowed by applicable laws, for all
disputes regarding and in connection with any rights and
obligations deriving from these GTCs, the parties will seek to
resolve such dispute amicably. If FIFA and the Ticket Holder,
and/or its successor, fail to reach such amicable solution, the
exclusive place of jurisdiction shall be Moscow, Russia to the
extent legally possible. Irrespective hereof and subject to
applicable laws, FIFA reserves the right to bring any legal action
in relation to these GTCs in the local court of the domicile or
residence of the Ticket Holder, in particular matters concerning
ambush marketing and other marketing activities or the unauthorised
transfer or resale of Tickets.
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1. PURPOSE OF THESE TICKET SALES REGULATIONS 1.1 These Ticket
Sales Regulations shall apply to, and govern, the sales of tickets
by FIFA (“Tickets”) to individuals, being members of the general
public and (i) not being a resident of Russia or (ii) not
purchasing a Ticket in a FIFA Venue Ticketing Centre in Russia (as
defined in Section 12.3 below) for match(es) (“Matches”) of the
2018 FIFA World Cup Russia™ (“Competition”) that may be made
available by FIFA Ticketing AG, which is a subsidiary of Fédération
Internationale de Football Association (collectively, “FIFA”).These
Ticket Sales Regulations shall also apply to, and govern, the sales
of Tickets by FIFA to individual supporters of a member association
of FIFA competing in the Competition (“PMAs”), as determined by the
respective PMA (“Individual Supporters”) not being a resident of
Russia.
1.2 FIFA is the sole owner of the Competition and has the
exclusive right to determine all matters relating to Tickets. In
particular, FIFA has the right to determine for each of the Matches
(i) the total number of Tickets made available in a stadium in
which a Match takes place (“Stadium”); (ii) the allocation of all
Tickets to customer groups and the recipient of each Ticket; (iii)
the pricing of all Tickets; (iv) the assignment of Stadium seats to
Tickets; and (v) the creation of ticketing products containing
other benefits, products and/or services in addition to the
Tickets, such as, but not limited to, transport, parking and/or
catering services.
1.3 Due to temporary media facilities, Ticket allocations
reserved by FIFA for customer groups other than the general public,
as well as further security or other organisational needs, which
may all vary for each Match, the number of Tickets will vary from
Match to Match and will never be equivalent to the total number of
seats in the Stadium. During the Competition on any given Match
day, the Stadium is under the control of FIFA, the FIFA World Cup
Ticketing Centre (“FWCTC”), the FIFA Ticketing Office (“FTO”), the
local organizing committee for the 2018 FIFA World Cup™ (Organizing
Committee Russia-2018) (“LOC”), the Stadium management and/or the
Russian public authority(ies) responsible for safety and security
in connection with the Matches, and their respective employees,
volunteers, agents, representatives, officers and directors (all
together “FIFA World Cup Authorities”).
1.4 The sale of Tickets by 2018 FIFA World Cup Ticketing LLC (i)
to individuals being a resident of Russia or purchasing a Ticket in
a FIFA
Venue Ticketing Centre within Russia (as defined in Section 12.3
below), if established by FIFA;
(ii) to Individual Supporters being a resident of Russia; (iii)
to Ticket allocation groups established by a PMA; (iv) to customer
groups other than the general public; and(v) that are part of a
ticketing product containing other benefits, products
and/or services in addition to the Tickets, such as, but not
limited to, parking and/or catering services
will be governed by specific sales regulations applicable for
these forms of sale of Tickets.
1.5 A TICKET MUST BE PURCHASED FOR EACH PERSON WHO WISHES TO
ATTEND A MATCH, REGARDLESS OF AGE. This means that any children and
adolescents, regardless of age, require a Ticket to enter the
Stadium.
1.6. These Sales Regulations do not apply to, and do not govern,
the application, issuance and use of other personalised
identification documents (Fan ID) which, pursuant to Federal Law
No. 108-FZ of 7 June 2013 are
required by the Russian authorities in connection with the
Competition, such as for the purpose of entering or exiting the
Russian Federation or access to a Stadium. FIFA does not assume any
liability or responsibility in respect of the application, issuance
and use of such identification documents (Fan ID). FIFA shall incur
no liability whatsoever for (i) failure to perform or improper
performance of its obligations under the Ticket Sales Agreement
(except for the cases of willful misconduct) and/or (ii) any damage
incurred by the Ticket Holder in case where such failure to perform
or improper performance of obligations took place or the damage was
incurred as a result of or in connection with the Fan ID operation
(including, without limitation, the development, issuance, support,
operation, delivery, verification and use of such Fan IDs
irrespective of the person actually performing such
operations).
2. TICKET APPLICATION FORM 2.1 The Ticket application form made
available by FIFA, the FTO, the FWCTC or any other third party
authorised by FIFA, is the only means through which an individual
may request to purchase a specified number and category of Tickets
for Matches in accordance with the terms and conditions of the
Ticket application form, including, without limitation, these
Ticket Sales Regulations (“Ticket Application Form”).
2.2 The individual completing and submitting the Ticket
Application Form (“Ticket Applicant”) will be solely responsible
for the accurate content of the Ticket Application Form and its
submission in a timely and complete manner pursuant to these Ticket
Sales Regulations and the Ticket Application Form. Inaccurate, late
or incomplete Ticket Application Forms will be rejected by FIFA.
Additional notes, requests, attachments, appeals, changes or
further alterations to the standard offer by the Ticket Applicant
will not be considered or accepted by FIFA. Any acceptance by FIFA
is based on the assumption that all information provided by the
Ticket Applicant is fully accurate and correct. In the event that,
at any time subsequent to FIFA’s partial or full acceptance of the
Ticket Applicant’s offer, FIFA detects in the content provided by
the Ticket Applicant any inaccuracy or deviation from the standard
offer, such acceptance shall not be deemed nor construed as FIFA’s
acceptance of such inaccuracy or deviation from the standard offer
and FIFA may, fully or partially, cancel the Tickets allocated to
the Ticket Applicant and terminate the Ticket Sales Agreement,
pursuant to the 2018 FIFA World Cup Russia™ General Terms and
Conditions for the Use of Tickets (“GTCs”) and these Ticket Sales
Regulations.
3. SELECTION OF TICKET CATEGORIES 3.1 In general, FIFA will sell
Tickets in four (4) different price categories, defined as Ticket
category 1 to 4 (“Ticket Category”), with Ticket Category 1
representing the highest price category and Ticket Category 4 the
lowest price category. Under these Ticket Sales Regulations, FIFA
sells Tickets for all Matches only in Ticket Cate