Office of the Project Director Dhaka Environmentally Sustainable Water Supply Project (DESWSP) Dhaka Water Supply and Sewerage Authority WASA Bhaban, 98, KaziNazrul Islam Avenue (8 th Floor) Kawran Bazar, Dhaka-l2lS Email: [email protected], Website www.deswsp-dwasa.com, Tel:88-02-8189095 Memo No: 46.113.618.00.00.W·29/DESWSPI 944 Date: 22.6.2015 Expression of Interest for Short-listing of EXTERNAL MONITORING AGENCY (EMA) FOR Resettlement Planning (RP) Implementation under DESWSP DWASA Date: 22.06.2015 Name of Country: Bangladesh Loan No. and Title: 3051 BAN (SF): Dhal<a Environmentally Sustainable Water Supply Project (DESWSP) Deadline for Submission of EOI: July 27,2015 I. The People's Republic of Bangladesh has received a loan from the Asian Development Bank (ADB) toward the cost of Dhaka Environmentally Sustainable Water Supply Project (DESWSP). Part of this loan will be used for payments under the contract named above. This contract will be jointly financed by ADB and The People's Republic of Bangladesh (GoB). Bidding is open to bidders from eligible source countries of the ADB 2. The Dhaka Water Supply and Sewerage Authority (DWASA) represented by the Project Director, DESWSP, (Employer) invites Expression of Interest for short-listing of Firm for EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION, the completion period is 40 months. 3. External Monitoring Agency (EMA)'s works will involve the following: The EMA will sct up a sct of bascline indicators for reviewing available data and Ul t:ullet:liug primary uala for Monitoring and evaluation, building upon the Project's own record keeping system. It may also include maps, charts, Photographs or affected property, copies of contracts and land titles, paymcnts, and valuation Documents relating to resettlement. Specific tasks ofthe monitoring agency are: • Establish system of internal monitoring (External monitoring agency will establish a system for internal monitoring) to assess progress in meeting key targets in the Resettlement Plan: budget and time frame, delivery of DP entitlements, consultation, grievance and special issues and benefits. Conduct regular reviews, based on internal monitoring and evaluation reports, involving key stakeholders including DP representatives. Reach consensus on actions required to improve resettlement performance and implement them. • Establish a system for external monitoring and evaluation to assess achievement and suitability of resettlement objectives. • Establish monitoring and evaluation reporting methods and reporting requirements. • Involve DPs, hosts, IA and community in Project monitoring and evaluation using appropriate methods. • Undertake an ex-post evaluation of resettlement. • Review lessons learned for resettlement policy making and planning. • Monitor the authenticity of tlle data and the approach for generation of those. Review justification for changes in RP policy and budget. • Verify progress and achievement of implementing agency and devise formats for estimating various indicators responsible for achievement of progress. 4. Eligibility: The Firm must be registered with the NGO Affairs Bureau, or with Department of Social Services or Joint Stock Companies should have experience of handling resettlement works in an urban setting including implementation of water supply and sanitation project related resettlement works with at least 5 years previous experience. Good background of doing paJticipatory works in urban settings and donor funded projects, capacity of arranging dialogue with stakeholders like city dwellers, public consultation and issue based Focus Group Discussions (FGDs), capacity to develop and update the database and capacity of video and digital documentation. If currently not registered, the firm is requested to register prior to the contract signing.
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Office of the Project Director Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
Dhaka Water Supply and Sewerage Authority W ASA Bhaban 98 KaziNazrul Islam A venue (8th Floor)
Kawran Bazar Dhaka-l2lS Email pddeswspgwtpgmailcom Website wwwdeswsp-dwasacom Tel88-02-8189095
Memo No 461136180000Wmiddot29DESWSPI 944 Date 2262015
Expression of Interest for Short-listing of EXTERNAL MONITORING AGENCY (EMA) FOR Resettlement Planning (RP) Implementation under DESWSP DWASA
Date 22062015 Name of Country Bangladesh Loan No and Title 3051 BAN (SF) Dhallta Environmentally Sustainable Water Supply Project (DESWSP) Deadline for Submission of EOI July 272015
I The Peoples Republic of Bangladesh has received a loan from the Asian Development Bank (ADB) toward the cost of Dhaka Environmentally Sustainable Water Supply Project (DESWSP) Part of this loan will be used for payments under the contract named above This contract will be jointly financed by ADB and The Peoples Republic of Bangladesh (GoB) Bidding is open to bidders from eligible source countries of the ADB
2 The Dhaka Water Supply and Sewerage Authority (DWASA) represented by the Project Director DESWSP (Employer) invites Expression of Interest for short-listing of Firm for EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION the completion period is 40 months
3 External Monitoring Agency (EMA)s works will involve the following
The EMA will sct up a sct of bascline indicators for reviewing available data and Ul tulletliug primary uala for Monitoring and evaluation building upon the Projects own record keeping system It may also include maps charts Photographs or affected property copies of contracts and land titles paymcnts and valuation Documents relating to resettlement
Specific tasks ofthe monitoring agency are
bull Establish system of internal monitoring (External monitoring agency will establish a system for internal monitoring) to assess progress in meeting key targets in the Resettlement Plan budget and time frame delivery of DP entitlements
consultation grievance and special issues and benefits Conduct regular reviews based on internal monitoring and evaluation reports involving key stakeholders including DP representatives Reach consensus on actions required to improve resettlement performance and implement them
bull Establish a system for external monitoring and evaluation to assess achievement and suitability of resettlement objectives bull Establish monitoring and evaluation reporting methods and reporting requirements bull Involve DPs hosts IA and community in Project monitoring and evaluation using appropriate methods
bull Undertake an ex-post evaluation of resettlement
bull Review lessons learned for resettlement policy making and planning
bull Monitor the authenticity of tlle data and the approach for generation of those Review justification for changes in RP policy and budget
bull Verify progress and achievement of implementing agency and devise formats for estimating various indicators responsible for achievement of progress
4 Eligibility
The Firm must be registered with the NGO Affairs Bureau or with Department of Social Services or Joint Stock Companies should have experience of handling resettlement works in an urban setting including implementation of water supply and sanitation project related resettlement works with at least 5 years previous experience Good background of doing paJticipatory works in urban settings and donor funded projects capacity of arranging dialogue with stakeholders like city dwellers public consultation and issue based Focus Group Discussions (FGDs) capacity to develop and update the database and capacity of video and digital documentation If currently not registered the firm is requested to register prior to the contract signing
5 DWASA now invites eligible NGOs or association of NGOs to indicate their interest in providing the services mentioned above Interested NGOs are requested to use the EOI template available from ADB website at ilHpllwwwadborgsitebusincssshyopportllniticsoperational-procurementconslIltingcoCl1l1lcnts EOI submitted in other than the standard format wiII not be evaluated
6 Project Sheets In the EOI standard template interested NGOs are requested to indicate up to 10 reference projects from the past 5 years that the NGO feels are relevant You may refer to your Consultant Management System (CMS) registration projects sheets for additional information
7 NGOs either individual or association will be selected under Consultants Qualification Selection (CQS) in accordance with the ADBs Guidelines on the Use of Consultants by the ADB and its Borrowers (March 2013) as amended from time to time Therefore the information on key personnel and hisher CV are required at this stage
8 NGO may submit EOIs on-line using ADB standard template Submission of EOI in the form of hardcopy will also be accepted If the NGOJVassociation submits an EOI in both modes (electronic and hard copy) only the hard copy submission will be evaluated Those who submit the hard copy only are requested to submit 02 (Two) hard copies (01 Original +01 Copy)
9 Expression of Interest (EOI) shall be submitted by 200PM on 27 July 2015 if in hard copy or by 959 PM on 27 Jnly 2015 if through ADB system If submitted in hard copy it should be delivered to the Project Directors office and be clearly marked Expression of Interest for short-listing of Firm for EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION under Dhaka Environmentally Sustainable Water Supply Project (DESWSP) The total budgetary provision of the package is BDT 5969 Million (Equivalent to USD 00767 Million)
10 Only the short listed NGOs will be invited to submit Technical and Financial proposals for the consulting service assignment 11 Under no circumstances will the ADB DWASA or DESWSP be responsible for any cost incurred in submission ofthe EO 12 Interented NGOs may obtain fUliller information ftUII lh~ umct) uf lht) underslgl1ed dUlli)g lormal office hours (9 AM-5PM) and
Terms of Reference (TOR) EOI Notice EOI template may be obtained from websites wwwdwllsaolgbd amp wwwdcswspshydwasacom and wwwadborg
13 PaJiial offers will be rejected EOI submitted by FaxEmail will be rejected Likewise photocopy or faxed or emailed EOI will also be rejected
14 The procuring entity reserves the right to accept or reject any or all EOIs without assigning any reason thereof
Md Mahmudul Islam Superintending Fngineer amp Project Director Dhaka Environmentally Sustainable Water Supply Project (DESWSP) 98 Kazi Nazrul Islam Avenue Kawran Bazar 8th Floor WASA Bhaban Dhaka1215 Telephone and Fax number 880-2-8189095 01922198190 E-mail ]Jddeswsngwtpgmailcom
Memo no 461136180000W-29DESWSP911t Date ~ 2( ISshyI The Managing Director Dhaka WASA 2 The DMD (AdminOampMIRPampDFin) Dhaka WASA 3 Chief Engineer DWASA 4 Advisor (RPD) DWASA 5 The Superintending EngineerDeputy Project Director DESWSP Dhaka WASA 6 The Executive Engineer ------------------------------------DESWSP Dhaka WASA 7 Senior System Analyst GIS Dhaka WASA-with the request to arrange publication of the Tender Notice in DWASA web-site R The Dy Chief P10 Dhaka WASA - with the request to arrange publication of the Tender Notice in four National Daily news papers
(Two in Bengali amp one in English) 9 Deputy Director CPTU IMED Dhaka- with the request to arrange publication of the Tender Notice in CPTU web-site 10 Country Director BRM ADB Agargaon Dhaka 11 Notice Board I Respective file
1 1
Asian Development Bankbull
Expression of Interest (EOI) Consulting Firms
Project Number i
Project Name I Project Country
I Consulting Firm Information
I CMS No 1 date Country of Incorporation 2
I I Consultant Name Acronym I I EOI Submission Authorized by I
Position
Associations (Joint Venture or Sub-consultancy)
CMS Country of Joint Venture EOI
No1 Consultant Acronym Incorporation2 (JV) or Sub- Submission Position
consultant Authorized By
i
Present the rationale for and benefits of working in association (JV or Sub-consultant) with others rather than undertaking the assignment independently (as appropriate) Describe the proposed management and coordination approach of the association and the role of each firm
i
I confirm that
Documentation regarding our corporate structure including beneficial ownership has D been attached
D Documentation regarding our Board of Directors has been attached
A written agreement to associate for the purpose of this Expression of Interest has been signed between the consortium partners and has been attached
1 If already registered on ADBs Consultant Management System (CMS) CMS registration is not mandated under EA-administered selection
2 The lead consultant must submit a copy of the Certificate of Incorporation of itself and of each JV member and sub-consultant through VII EOI Attachments
2
Once your team is shortlisted and invited for submission of the Proposal it is not permissible to transfer the invitation to any other firm such as Consultants parent companies subsidiaries and affiliates The Client will reject a Proposal if the Consultant drops a JV member without the Clients prior consent which is given only in exceptional circumstances such as debarment of the JV partner or occurrence of Force Majeure 3
II Assignment Specific Qualifications and Experience
For online submission Your EOr shall demonstrate technical competence and geographical experience based on project references entered in full registration under your CMS profile We encourage you to update Project Information under your CMS prior to filling EO For offline submission Please provide relevant project information in Section E below
A Technical Competence
Cross-referencing from your profile projects in Section E Project References highlight the technical qualifications of your entityconsortium in undertaking similar aSSignments Provide details of past experiences working with similar project authorities
B Geographical Experience
Cross-referencing from your profile projects in Section E Project References present experiences in similar geographic areas
C Management Competence (Please answer each question in one paragraph of 3-5 sentences)
1 Describe standard poliCies procedures and practices that your entity has to assure quality interaction with clients and outputs Please state if your company is ISO certified
3 Paras 3 and 7 Section 1 of the Standard Request for Proposal (SRFP) ADB website
3
2 How will your firmconsortium handle complaints concerning the performance of experts or quality of the reports submitted for this assignment What internal controls are in place to address and resolve complaints
3 How will you ensure the quality of your firmsconsortiums performance over the life of this assignment
4 Describe standard policies procedures and practices that your firm has put in place to avoid changesreplacements of personnel and to ensure the continuity of professional services once contracted
5 Describe what social protection practices you have in place to safeguard the well-being of your proposed experts Specifically describe arrangements you have in place for medical accident and life insurance coverage during the assignment
D Other Information (maximum of 500 words)
E Project References
SN Project Period Client Country Firm 1
2
3 I
14 5
Please select most relevant projects to demonstrate the firms technical qualifications and geographical experience (maximum 10 projects)
i
4
6 7
i8
9
10
Project Summary SN 1 Project Title
I Country Reqion Start Date Completion Date Continuous Intermittent Client
i Funding Source Description (indicate your role and input inperson-months)
I
SN 2 Project Title Country Region Start Date Completion Date
bull Continuous Intermittent Client Fundinq Source Description (indicate your role and input in person-months)
(Please insert more tables as necessary)
III Comments on Terms of Reference
IV Comments on Budget Adequacy
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
5 DWASA now invites eligible NGOs or association of NGOs to indicate their interest in providing the services mentioned above Interested NGOs are requested to use the EOI template available from ADB website at ilHpllwwwadborgsitebusincssshyopportllniticsoperational-procurementconslIltingcoCl1l1lcnts EOI submitted in other than the standard format wiII not be evaluated
6 Project Sheets In the EOI standard template interested NGOs are requested to indicate up to 10 reference projects from the past 5 years that the NGO feels are relevant You may refer to your Consultant Management System (CMS) registration projects sheets for additional information
7 NGOs either individual or association will be selected under Consultants Qualification Selection (CQS) in accordance with the ADBs Guidelines on the Use of Consultants by the ADB and its Borrowers (March 2013) as amended from time to time Therefore the information on key personnel and hisher CV are required at this stage
8 NGO may submit EOIs on-line using ADB standard template Submission of EOI in the form of hardcopy will also be accepted If the NGOJVassociation submits an EOI in both modes (electronic and hard copy) only the hard copy submission will be evaluated Those who submit the hard copy only are requested to submit 02 (Two) hard copies (01 Original +01 Copy)
9 Expression of Interest (EOI) shall be submitted by 200PM on 27 July 2015 if in hard copy or by 959 PM on 27 Jnly 2015 if through ADB system If submitted in hard copy it should be delivered to the Project Directors office and be clearly marked Expression of Interest for short-listing of Firm for EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION under Dhaka Environmentally Sustainable Water Supply Project (DESWSP) The total budgetary provision of the package is BDT 5969 Million (Equivalent to USD 00767 Million)
10 Only the short listed NGOs will be invited to submit Technical and Financial proposals for the consulting service assignment 11 Under no circumstances will the ADB DWASA or DESWSP be responsible for any cost incurred in submission ofthe EO 12 Interented NGOs may obtain fUliller information ftUII lh~ umct) uf lht) underslgl1ed dUlli)g lormal office hours (9 AM-5PM) and
Terms of Reference (TOR) EOI Notice EOI template may be obtained from websites wwwdwllsaolgbd amp wwwdcswspshydwasacom and wwwadborg
13 PaJiial offers will be rejected EOI submitted by FaxEmail will be rejected Likewise photocopy or faxed or emailed EOI will also be rejected
14 The procuring entity reserves the right to accept or reject any or all EOIs without assigning any reason thereof
Md Mahmudul Islam Superintending Fngineer amp Project Director Dhaka Environmentally Sustainable Water Supply Project (DESWSP) 98 Kazi Nazrul Islam Avenue Kawran Bazar 8th Floor WASA Bhaban Dhaka1215 Telephone and Fax number 880-2-8189095 01922198190 E-mail ]Jddeswsngwtpgmailcom
Memo no 461136180000W-29DESWSP911t Date ~ 2( ISshyI The Managing Director Dhaka WASA 2 The DMD (AdminOampMIRPampDFin) Dhaka WASA 3 Chief Engineer DWASA 4 Advisor (RPD) DWASA 5 The Superintending EngineerDeputy Project Director DESWSP Dhaka WASA 6 The Executive Engineer ------------------------------------DESWSP Dhaka WASA 7 Senior System Analyst GIS Dhaka WASA-with the request to arrange publication of the Tender Notice in DWASA web-site R The Dy Chief P10 Dhaka WASA - with the request to arrange publication of the Tender Notice in four National Daily news papers
(Two in Bengali amp one in English) 9 Deputy Director CPTU IMED Dhaka- with the request to arrange publication of the Tender Notice in CPTU web-site 10 Country Director BRM ADB Agargaon Dhaka 11 Notice Board I Respective file
1 1
Asian Development Bankbull
Expression of Interest (EOI) Consulting Firms
Project Number i
Project Name I Project Country
I Consulting Firm Information
I CMS No 1 date Country of Incorporation 2
I I Consultant Name Acronym I I EOI Submission Authorized by I
Position
Associations (Joint Venture or Sub-consultancy)
CMS Country of Joint Venture EOI
No1 Consultant Acronym Incorporation2 (JV) or Sub- Submission Position
consultant Authorized By
i
Present the rationale for and benefits of working in association (JV or Sub-consultant) with others rather than undertaking the assignment independently (as appropriate) Describe the proposed management and coordination approach of the association and the role of each firm
i
I confirm that
Documentation regarding our corporate structure including beneficial ownership has D been attached
D Documentation regarding our Board of Directors has been attached
A written agreement to associate for the purpose of this Expression of Interest has been signed between the consortium partners and has been attached
1 If already registered on ADBs Consultant Management System (CMS) CMS registration is not mandated under EA-administered selection
2 The lead consultant must submit a copy of the Certificate of Incorporation of itself and of each JV member and sub-consultant through VII EOI Attachments
2
Once your team is shortlisted and invited for submission of the Proposal it is not permissible to transfer the invitation to any other firm such as Consultants parent companies subsidiaries and affiliates The Client will reject a Proposal if the Consultant drops a JV member without the Clients prior consent which is given only in exceptional circumstances such as debarment of the JV partner or occurrence of Force Majeure 3
II Assignment Specific Qualifications and Experience
For online submission Your EOr shall demonstrate technical competence and geographical experience based on project references entered in full registration under your CMS profile We encourage you to update Project Information under your CMS prior to filling EO For offline submission Please provide relevant project information in Section E below
A Technical Competence
Cross-referencing from your profile projects in Section E Project References highlight the technical qualifications of your entityconsortium in undertaking similar aSSignments Provide details of past experiences working with similar project authorities
B Geographical Experience
Cross-referencing from your profile projects in Section E Project References present experiences in similar geographic areas
C Management Competence (Please answer each question in one paragraph of 3-5 sentences)
1 Describe standard poliCies procedures and practices that your entity has to assure quality interaction with clients and outputs Please state if your company is ISO certified
3 Paras 3 and 7 Section 1 of the Standard Request for Proposal (SRFP) ADB website
3
2 How will your firmconsortium handle complaints concerning the performance of experts or quality of the reports submitted for this assignment What internal controls are in place to address and resolve complaints
3 How will you ensure the quality of your firmsconsortiums performance over the life of this assignment
4 Describe standard policies procedures and practices that your firm has put in place to avoid changesreplacements of personnel and to ensure the continuity of professional services once contracted
5 Describe what social protection practices you have in place to safeguard the well-being of your proposed experts Specifically describe arrangements you have in place for medical accident and life insurance coverage during the assignment
D Other Information (maximum of 500 words)
E Project References
SN Project Period Client Country Firm 1
2
3 I
14 5
Please select most relevant projects to demonstrate the firms technical qualifications and geographical experience (maximum 10 projects)
i
4
6 7
i8
9
10
Project Summary SN 1 Project Title
I Country Reqion Start Date Completion Date Continuous Intermittent Client
i Funding Source Description (indicate your role and input inperson-months)
I
SN 2 Project Title Country Region Start Date Completion Date
bull Continuous Intermittent Client Fundinq Source Description (indicate your role and input in person-months)
(Please insert more tables as necessary)
III Comments on Terms of Reference
IV Comments on Budget Adequacy
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
1 1
Asian Development Bankbull
Expression of Interest (EOI) Consulting Firms
Project Number i
Project Name I Project Country
I Consulting Firm Information
I CMS No 1 date Country of Incorporation 2
I I Consultant Name Acronym I I EOI Submission Authorized by I
Position
Associations (Joint Venture or Sub-consultancy)
CMS Country of Joint Venture EOI
No1 Consultant Acronym Incorporation2 (JV) or Sub- Submission Position
consultant Authorized By
i
Present the rationale for and benefits of working in association (JV or Sub-consultant) with others rather than undertaking the assignment independently (as appropriate) Describe the proposed management and coordination approach of the association and the role of each firm
i
I confirm that
Documentation regarding our corporate structure including beneficial ownership has D been attached
D Documentation regarding our Board of Directors has been attached
A written agreement to associate for the purpose of this Expression of Interest has been signed between the consortium partners and has been attached
1 If already registered on ADBs Consultant Management System (CMS) CMS registration is not mandated under EA-administered selection
2 The lead consultant must submit a copy of the Certificate of Incorporation of itself and of each JV member and sub-consultant through VII EOI Attachments
2
Once your team is shortlisted and invited for submission of the Proposal it is not permissible to transfer the invitation to any other firm such as Consultants parent companies subsidiaries and affiliates The Client will reject a Proposal if the Consultant drops a JV member without the Clients prior consent which is given only in exceptional circumstances such as debarment of the JV partner or occurrence of Force Majeure 3
II Assignment Specific Qualifications and Experience
For online submission Your EOr shall demonstrate technical competence and geographical experience based on project references entered in full registration under your CMS profile We encourage you to update Project Information under your CMS prior to filling EO For offline submission Please provide relevant project information in Section E below
A Technical Competence
Cross-referencing from your profile projects in Section E Project References highlight the technical qualifications of your entityconsortium in undertaking similar aSSignments Provide details of past experiences working with similar project authorities
B Geographical Experience
Cross-referencing from your profile projects in Section E Project References present experiences in similar geographic areas
C Management Competence (Please answer each question in one paragraph of 3-5 sentences)
1 Describe standard poliCies procedures and practices that your entity has to assure quality interaction with clients and outputs Please state if your company is ISO certified
3 Paras 3 and 7 Section 1 of the Standard Request for Proposal (SRFP) ADB website
3
2 How will your firmconsortium handle complaints concerning the performance of experts or quality of the reports submitted for this assignment What internal controls are in place to address and resolve complaints
3 How will you ensure the quality of your firmsconsortiums performance over the life of this assignment
4 Describe standard policies procedures and practices that your firm has put in place to avoid changesreplacements of personnel and to ensure the continuity of professional services once contracted
5 Describe what social protection practices you have in place to safeguard the well-being of your proposed experts Specifically describe arrangements you have in place for medical accident and life insurance coverage during the assignment
D Other Information (maximum of 500 words)
E Project References
SN Project Period Client Country Firm 1
2
3 I
14 5
Please select most relevant projects to demonstrate the firms technical qualifications and geographical experience (maximum 10 projects)
i
4
6 7
i8
9
10
Project Summary SN 1 Project Title
I Country Reqion Start Date Completion Date Continuous Intermittent Client
i Funding Source Description (indicate your role and input inperson-months)
I
SN 2 Project Title Country Region Start Date Completion Date
bull Continuous Intermittent Client Fundinq Source Description (indicate your role and input in person-months)
(Please insert more tables as necessary)
III Comments on Terms of Reference
IV Comments on Budget Adequacy
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
2
Once your team is shortlisted and invited for submission of the Proposal it is not permissible to transfer the invitation to any other firm such as Consultants parent companies subsidiaries and affiliates The Client will reject a Proposal if the Consultant drops a JV member without the Clients prior consent which is given only in exceptional circumstances such as debarment of the JV partner or occurrence of Force Majeure 3
II Assignment Specific Qualifications and Experience
For online submission Your EOr shall demonstrate technical competence and geographical experience based on project references entered in full registration under your CMS profile We encourage you to update Project Information under your CMS prior to filling EO For offline submission Please provide relevant project information in Section E below
A Technical Competence
Cross-referencing from your profile projects in Section E Project References highlight the technical qualifications of your entityconsortium in undertaking similar aSSignments Provide details of past experiences working with similar project authorities
B Geographical Experience
Cross-referencing from your profile projects in Section E Project References present experiences in similar geographic areas
C Management Competence (Please answer each question in one paragraph of 3-5 sentences)
1 Describe standard poliCies procedures and practices that your entity has to assure quality interaction with clients and outputs Please state if your company is ISO certified
3 Paras 3 and 7 Section 1 of the Standard Request for Proposal (SRFP) ADB website
3
2 How will your firmconsortium handle complaints concerning the performance of experts or quality of the reports submitted for this assignment What internal controls are in place to address and resolve complaints
3 How will you ensure the quality of your firmsconsortiums performance over the life of this assignment
4 Describe standard policies procedures and practices that your firm has put in place to avoid changesreplacements of personnel and to ensure the continuity of professional services once contracted
5 Describe what social protection practices you have in place to safeguard the well-being of your proposed experts Specifically describe arrangements you have in place for medical accident and life insurance coverage during the assignment
D Other Information (maximum of 500 words)
E Project References
SN Project Period Client Country Firm 1
2
3 I
14 5
Please select most relevant projects to demonstrate the firms technical qualifications and geographical experience (maximum 10 projects)
i
4
6 7
i8
9
10
Project Summary SN 1 Project Title
I Country Reqion Start Date Completion Date Continuous Intermittent Client
i Funding Source Description (indicate your role and input inperson-months)
I
SN 2 Project Title Country Region Start Date Completion Date
bull Continuous Intermittent Client Fundinq Source Description (indicate your role and input in person-months)
(Please insert more tables as necessary)
III Comments on Terms of Reference
IV Comments on Budget Adequacy
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
3
2 How will your firmconsortium handle complaints concerning the performance of experts or quality of the reports submitted for this assignment What internal controls are in place to address and resolve complaints
3 How will you ensure the quality of your firmsconsortiums performance over the life of this assignment
4 Describe standard policies procedures and practices that your firm has put in place to avoid changesreplacements of personnel and to ensure the continuity of professional services once contracted
5 Describe what social protection practices you have in place to safeguard the well-being of your proposed experts Specifically describe arrangements you have in place for medical accident and life insurance coverage during the assignment
D Other Information (maximum of 500 words)
E Project References
SN Project Period Client Country Firm 1
2
3 I
14 5
Please select most relevant projects to demonstrate the firms technical qualifications and geographical experience (maximum 10 projects)
i
4
6 7
i8
9
10
Project Summary SN 1 Project Title
I Country Reqion Start Date Completion Date Continuous Intermittent Client
i Funding Source Description (indicate your role and input inperson-months)
I
SN 2 Project Title Country Region Start Date Completion Date
bull Continuous Intermittent Client Fundinq Source Description (indicate your role and input in person-months)
(Please insert more tables as necessary)
III Comments on Terms of Reference
IV Comments on Budget Adequacy
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
4
6 7
i8
9
10
Project Summary SN 1 Project Title
I Country Reqion Start Date Completion Date Continuous Intermittent Client
i Funding Source Description (indicate your role and input inperson-months)
I
SN 2 Project Title Country Region Start Date Completion Date
bull Continuous Intermittent Client Fundinq Source Description (indicate your role and input in person-months)
(Please insert more tables as necessary)
III Comments on Terms of Reference
IV Comments on Budget Adequacy
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
5
V Key Considerations in approaching this assignment (no more than 9000 characters summarizing approach and methodology)
VI Key Experts
List of experts is only required for Consultants Qualifications Selection (CQS) Attach CV of each expert
EmailNameSIJ PositionTitle I Nationality r I1
2 I
I
3 i
4 I
I5 I (Please insert more rows as necessary)
I
VII EOI Attachments
i SIJ Description 1 Certificate of Incorporation of the lead member 2 Certificate of Incorporation of the JV member (for each member)
I 3 Certificate of Incorporation of the Sub-Consultant (for each sub-consultant) 4 Letter of Association I
5 (Please insert more rows as necessary)
VIII Eligibility Declaration4
We the undersigned certify to the best of our knowledge and belief
o We have read the advertisement including the terms of reference (TOR) for this assignment
o Neither the consulting firm nor its JV member or sub-consultant or any of its experts prepared the TOR for this activity
D We confirm that the project references submitted as reflect the experience of the specified firmconsortium
part of this EOI accurately
Eligibility refers to ADBs Guidelines on the Use of Consultants by Asian Development Bank and its Borrowers Clause 113 together with Clauses 110-111 and 123-125 on integrity and anti-corruption policies
4
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
6
We further confirm that if any of our experts is engaged to prepare the TOR for anyD ensuing assignment resulting from our work product under this assignmentl our firm JV member or sub-consultant and the expert(s) will be disqualified from short-listing and participation in the assignment
All consulting entities and experts proposed in this EOI are eligible to participate in D ADB-funded -supported and -administered activities
The lead entity and JV member or sub-consultant are NOT currently sanctioned by D ADB or other MDBs Neither the consulting firm nor the JV member or sub-consultant has ever been convicted of an integrity-related offense or crime related to theft corruption fraud collusion or coercion
We understand that it is our obligation to notify ADB should any member of theo consortium become ineligible to work with ADB or other MDBs or be convicted of an integrity-related offense or crime as described above
o JV member or sub-consultant including all proposed experts named in this EOI confirmed their interest in this activity in writing
D JV member or sub-consultant including all proposed experts named in this EOI authorized us in writing to represent them in expressing interest in this activity
None of the proposed consortiums are subsidiaries of andor dependent on theD Executing Agency or the Implementing Agency or individuals related to them
We understand that any misrepresentations that knowingly or recklessly mislead orD attempt to mislead may lead to the automatic rejection of the proposal or cancellation of the contract if awarded and may result in further remedial action in accordance with ADBs Anticorruption Policy
14 November 2013
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
Detailed Terms ofReference (TOR) for
NGO
under
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
(ADB-GoB funded)
Package EXTERNAL MONITORING AGENCY FOR RP IMPLEMENTATION
1
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
Dhaka Water Supply and Sewerage Authority (DWASA)
Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
TOR FOR EXTERNAL MONITORING OF RESETTLEMENT AND REHABILITATION
I Background of the Project
The area of the Dhaka Environmentally Sustainable Water Supply Project (DESWSP)
covers parts of Araihazar and Rupganj upazila of Narayanganj district and Damra
upazila Dhaka City Corporation North (DCCN) and Dhaka City Corporation South
(DCCS) of Dhaka district The raw water will be extracted from the river Meghna at
Araihajar upazila and will be delivered approximately 22 km to the Water Treatment
Plant (WTP) at Gandharbpur in Rupganj upazila The treated water will then be
delivered approximately 15 km to the distribution net work of Dhaka city near the US
embassy in Baridhara
The Project has four components (i) construction of water intake facility at Araihajar
upazila (ij) transmission pipes of raw water from intake area to treatment plants at
Gandharbpur (iii) construction of water treatment plant in Gandharbpur and (iv)
transrnission pipes of treated water from treatment plant to distribution nelwork in
Baridhara and distribution reinforcements inside the network
The main objective for preparation of the DESWSP is to collect raw water from the
Meghna river treat the water in a treatment plant at Gandharbpur and supply treated
water to the Dhaka city dwellers mostly in Uttara Gulshan and North Badda area
through DWASA distribution system This is to enhance use of surface raw water
sources and thereby decrease reliance on groundwater abstraction This project aims to
reduce abstraction of ground water by about 150 million liter per day (rvlLM)
This project aims to attain major objective of improving water supply in Dhaka city by
supplying surface water collected from the river Meghna To implement this project
2005 acres of private land need to be acquired and 322 acre of land owned by different
2
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
government agencies are going to be required For acquisition and requisition of land
more than 13000 people are going to be displaced from their own land structure
business and livelihood A draft Resettlement Plan was prepared to attain all the
Displaced Persons (DPs) including legal owners of the lost properties squatters or
informal owners of residential and commercial premises or agricultural land on
government land as per ADS Safeguard Policy Statement 2009 The RP will be updated
following the completion of engineering design Livelihood and income restoration
program have been prepared to ensure the affected people social and economic status
are restored andor improved for the vulnerable households Land acquisition
resettlement process will be conducted by DWASA with the support from qualified NGO
starting in August 2014 Following ADS SPS (2009) requirements for any ADS funded
project with significant impacts on involuntary resettlement DWASA will appoint
qualified and experienced external experts as external monitoring agency (EMA) to
verify and evaluate DWASA RP implementation and resettlement activities The EMA
will monitor and evaluate land acquisition and resettlement activities and provide advice
for any safeguards compliance issues identified during the project implementation
2 SCOPE OF WORK- GENERAL
The general scope of work for the selected external monitoring agency (EMA) should
include (i) consultation with affected communities and households especially the
vulnerable groups (ii) verification of AP compensation payment and resettlement
allowance as specified in the final RP and if any changes made during the
implementation period (iii) advise DWASA and NGOs assisting RP implementation for
any safeguards compliance issue identified during the assessment and prepare the
corrective action plan when required (iv) assess the current condition of livelihood and
income generating activities of the displaced persons in comparison with their condition
before the project activities (v) asses the implementation of grievance and redress
mechanism of the project (vi) assess the resources and institutional capacity of
DWASA and implementing NGO for its timely supports and adequacy in restoring the
livelihood of the displaced persons and (vii) verify the internal monitoring report on RP
progress and safeguards
3
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
Detail information of the affected households with location type of impacts and quantity
of structures and other assets to be affected will be given to the EMA Summary of
impacts of the project are shown in Table-1 below
Table-1 Major Impacts of the project1
Impacts Components Total
Intake Area Raw Water Water Treated Water
Transmission Treatment Transmission
Line Plant Area Line
Private land to be 14 acres 1451 acres 00 222 acres 1813 acres
acquired
Physical relocation a 71 00 45
Economic 279 1656 331 841
displacement
Structure loss 0 115473sq2 00 66312sq2
Common Property 0 3 a 5
loss
Business loss 0 11 0 133
Wage loss 0 72 0 bull 155
Crop amp fish harvest 1682 3998 3258 2443
loss
Trees loss 0 483 17 bull 55
bull Share cropper loss 18 84 0 58
Agriculture labor loss 200 900 100 400
Lease loss a 16 31
II Objectives of External Monitoring and Evaluation
In order to implement the RP properly monitoring by an external monitoring agency has
been considered effective Through external monitoring activities the executing agency
can help in ensuring RP implementation activity efficiently It may also identify
bottlenecks and amendimprove the RP implementation procedure or payment modality
through executive order if found necessary The major objectives of engaging the EMA
will be to
o Assess the overall approach of resettlement activities in the project area
1 These data need to be further confirmed by joint verification survey during project implementation
4
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
o Verify results of internal monitoring
o Assess whether resettlement objectives have been met specifically whether
livelihoods and living standards have been restored or enhanced
o Assess resettlement efficiency effectiveness impact and sustainability
drawing lessons as a guide to future resettlement policy making and planning
and
o Ascertain whether the resettlement entitlements were appropriate in meeting
the objectives and whether the objectives were suited to DP conditions
III Scope of Work - Specific Tasks
The EMA will set up a set of baseline indicators reviewing available data and or
collecting primary data for monitoring and evaluation building upon the Projects own
record keeping system It may also include maps charts photographs or affected
property copies of contracts and land titles payments and valuation documents
relating to resettlement Specific tasks of the monitoring agency are
o Establish system of internal monitoring ( External monitoring agency will
establish a system for internal monitoring) to assess progress in meeting key
targets in the Resettlement Plan budget and time frame delivery of DP
entitlements consultation grievance and special issues and benefits
o Conduct regular reviews based on internal monitoring and evaluation reports
involving key stakeholders including DP representatives Reach consensus
on actions required to improve resettlement performance and implement
them
o Establish a system for external monitoring and evaluation to assess
achievement and suitability of resettlement objectives
o Establish monitoring andmiddot evaluation reporting methods and reporting
requirements
o Involve DPs hosts fA and community in Project monitoring and evaluation
using appropriate methods
5
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
o Undertake an ex-post evaluation of resettlement after completion of the
Project
o Review lessons learned for resettlement policy making and planning
In addition the appointed external monitoring agency should perform the following
activities
o Monitor the authenticity of the data and the approach for generation of those
o Review justification for changes in RP policy and budget
o Verify progress and achievement of implementing agency and devise formats
for estimating various indicators responsible for achievement of progress
IV Monitoring indicators and Information Needed
The information needed for external monitoring are as follows (NGOs that assist the RP
implementation EMA will collect the information and supply it to EMA EMA could check
the sample and information randomly)
1) Basic information on DP households
i) Location
ii) Composition and structure ages educational and skill levels
iii) Gender of household head
iv) Access to health education utilities and other social services
v) Housing type
vi) Land and other resource owning and using patterns
vii) Occupations and employment patterns
viii)lncome sources and levels
ix) Agricultural production data
x) Participation in neighborhood or community groups
xi) Value of all assets forming entitlements and resettlement entitlements
6
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
2) Restoration of living standards
i) Cost of compensation and entitlements
ii) Adoption of housing options developed
iii) Restoration of perceptions of community
IV) Replacement of key social and cultural elements
3) Restoration of livelihoods
i) Cost of compensation and entitlements
ii) Degree of sufficiency of the compensation and entitlements
iii) Availability of replacement land
iv) Degree of sufficiency of transfer and relocation grants to cover the costs
incurred
v) Degree of sufficiency of income substitution allowances
vi) Degree of sufficiency of assistance for re-establishment of business
enterprises
vii) Degree of sufficiency of assistance for re-establishment of CPRs
viii) Income earning opportunities provided to the vulnerable DPs and their
adequacy
ix) Degree of sufficiency of the jobs provided to the DPs to restore pre-Project
income level
4) Levels of DP satisfaction
i) Level of the knowledge about resettlement procedures and the entitlements
ii) Knowledge base on fulfillment of these provisions
iii) DP assessment on restoration of living standards and livelihoods
IV) Knowledge on GRC mechanism and conflict resolution procedure
5) Effectiveness of Resettlement Planning
7
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
i) Assistance provided to land speculators
ii) Sufficiency of time and budget to meet objectives of the RP
iii) Degree of generosity of the entitlements
iv) Identification of vulnerable groups
v) Dealing with unforeseen problems by RP implementers
6) Other Impacts
i) Unintended environmental impacts
ii) Unintended impacts on employment or incomes
V Approach and Methodology
A General Approach
Appropriate method will be used to collect field level information in order to review and
compare the Socio-economic condition of DPs before and after resettlement
program Collected information on the key indicators of resettlement progress
efficiency effectiveness impact and sustainability will be analyzed The monitoring and
evaluation consultant will also conduct at least one ex-post evaluation Survey to assess
the achievement of resettlement objectives the changes in living standards and
livelihoods and the restoration of the economic and social base of the DPs
B Detailed Methodology
The external monitor will use existing baseline census and survey data with their
periodic updates No later than Four weeks after the appointment by Dhaka WASA the
EMA specialist consultant must prepare and submit to Dhaka WASA and ADS the
detail plan and methodology for their monitoring activities
The external monitoring agency will perform its activity in the folowing methods
i Review pre-project baseline data on income and expenditure occupational and
livelihood patterns leadership community organizations and cultural
parameters
8
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
ii Identify an appropriate set of indicators for gathering and analyzing
information on resettlementrehabilitation impacts the indicators shall
include but not limited to issues like relocation of affected people
delivery of entitlement and level of satisfaction by the beneficiaries of the
programs
iii Review result of internal monitoring and verify claims through random checking
at the field level to assess whether resettlement rehabilitation objectives have
been generally met Involve the DPs and community groups in assessing the
impact of resettlement programs for monitoring and evaluation purposes
iv Conduct both individuals and community level impact analysis through
the use of formal and informal surveys key informant interviewers focus
group discussions community public meetings and in-depth case
studies of DPswomen from the various social classes to assess the
impact of RP implementation
9
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
C Methodology for Participatory Rapid Appraisal
The affected and host people should be involved in the monitoring and evaluation
process to solve day-to-day problems arising during resettlement operations DPs local
eBOs andor local NGOs should be involved in the process The key players should be
involved in the evaluation design and implementation Participatory Rapid Appraisal
(PRA) techniques should be undertaken to foster the involvement of DPs and other key
stakeholders in resettlement monitoring and implementation The methodology of the
PRA should be as follows
i) Key informant interviews select local leaders community workers or persons
with special knowledge or experience about resettlement activities and
implementation
ii) Focus group discussion specific topics (eg land compensation payments
services at resettlement sites income restoration and gender issues)
iii) Field observations on status of resettlement implementation plus individual or
groups interviews for cross-checking purposes
iv) Informal surveyslinterviews informal surveys of DPs community workers
resettlement staff and implementing agency personnel using non-sampled
methods
VI Required Resources
The tasks require personal with long experience in the field of resettlement planning
implementation and monitoring The expert should have sufficient technical and
professional skill in dealing with involuntary resettlement as per ADB requirements The
person should also have sound knowledge background skills and credibility in writing
monitoring reports in language and quality acceptable to ADB and other international
donors or financiers
VII Criteria for selection of EMA
The expert must be able to present appropriate evidence to verify hisher satisfactory
performance in resettlement planning implementation monitoring and evaluation and
10
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
preparation of analyticalevaluation reports meeting the standards of the external
financiers
VIII Staffing for the Tasks
The expert must be able to present evidence of hisher skill and sufficient qualified
experienced and trained manpower to mobilize to the field to collect data according to
the requirements In order to carry out the tasks stipulated in this Terms of Reference
the field level input should be limited as shown in Table 2 The expert should show the
duration of their services and limit as per requirement in consultation with the civil works
contact However the mobilization is based on field requirement only
Table 2 Staffing for Monitoring
Position Nos Unit Estimated
months
no of man
Resettlement monitoring specialist
IData CollectorDate Processor
1
4
16
84
Total 05 100
IX) Stakeholders and their Responsibility
(i) Responsibility of Executing Agency
3 The DWASA through its Project Management Unit (PMU) and the Safeguard
Implementation Unit (SIU) will ensure timely supply of background references data to
the EMA It will ensure uninterrupted access to work sites relevant offices of the GOB
and DWASA in particular The EMA will sit in quarterly coordination meetings with the
DWASA in presence of the supervision consultants which DWASA should organize at
PMU or SIU level as appropriate
4 Recommendation based on the result of the monitoring should be offered to
DWASA to cover up the deficiencies identified by the external monitor The DWASA will
11
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
accept the recommendations of the external monitor if it is within the scope of work and
there is nothing incorrect in the report
(ii) Responsibility of Supervision Consultant
5 The supervision consultant (SC) will provide appropriate protocol at site or at its
Project Office for the mission of the EMA It will on behalf of the EA ensure free access
to work sites impact areas and the database on resettlement and civil works The SC
will ensure timely intimation of its civil works planning as and when made or updated
during the construction period and Keep the EMA informed
(iii) Responsibility of NGO assisting RP Implementation
6 The NGO(s) assisting the RP implementation will assist and cooperate with the
EMA through providing free access to its database and the automated management
information system (MIS) It will provide copies of the progress reports and other reports
as requested by the EMA The NGOs may have to carry out surveys as well for
fulfillment of the requirements of the external monitoring
(iv) Asian Development Sank (ADS)
7 The ADS will review the activities of the external monitor in light of the Safeguard
Policy Statement (SPS) 2009 of ADS The ADS will ensure timely response from the EA
on queries and recommendations from the external monitor
12
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
using non-sampled methods
14
I
V) Time Frame
8 The independent monitor will be employed for the period of 42 months starting
with intermittent inputs of total 16
months over the project period
VI) Reporting Requirement
9 Semi annual monitoring report should be submitted to the DWASA and
simultaneously to the ADS An evaluation report at the end of the Project should be
submitted to the DWASA and concerned parties with critical analysis of the
achievement of the program and performance of the EA The EMA will report to
DWASA and ADS based on some agreed upon formats developed in consultation with
the DWASA and ADB
VII) Budget and Logistics
10 The budget will include all expenses such as staff salary training
computersoftware transport field expenses and other logistics necessary for
resettlement monitoring The budget contains a workshop to be conducted together with
the supervision consultant to disseminate and discuss the Project experience of
implementation of resettlement action plan of the subproject Additional expense claims
whatsoever outside the proposed and negotiated budget will not be entertained VAT
Income Tax and other charges admissible will be deducted at source as per GOB rule
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel
Graduate with master degree and with a minimum of 12 years experience in South AsiaBangladeshThe tasks require personal with long experience in the field of resettlement planning implementation and monitoring The expert should have sufficient technical and professional skill in dealing with involuntary resettlement as per ADB requir~ments The person should also have sound knowledge background skills and credibility in writing monitoring reports in language and quality acceptable to ADS and other international donors or financiers
bull Work with PMU and MDSC resettlement expelt to establish Establish regular liaison and reporting with PMU and DWASA
bull bull Developupdate various quality control and reporting
bull Set up community consultation including development of various information materials in local language
bull Establish a report for update the deswsp web page and keep updated
bull Implement the RP and ensure field data collection monitoring and reporting
bull Set up Monitoring mechanism for compensation packages and other Suppolt to APs
bull Monitoring of grievance and redress procedure
bull Monitoring to ensure proper issuance of ID cards and support for rehabilitating affected persons CAPs)
bull Attend regular meetings with PMU and MDSC resettlement focal points Coordinate with contractors
bull Establish RP monitoring and reporting (PPMS) bull Prepare and submit monthly RP updating and implementation
report to DWASA - PMU - SIU bull Key informant interviews selection of local leaders community
workers or persons with special knowledge or experience about
resettlement activities and implementation
bull Conduct Focus group discussion specific topics (eg land
compensation payments services at resettlement sites income
restoration and gender issues)
bull Monitoring Field observations on status of resettlement
implementation plus individual or groups interviews for crossshy
checking purposes
Informal surveysinterviews informal surveys of DPs community
workers resettlement staff and implementing agency personnel