Office of Risk Management Annual Conference ORM/FARA LOSS PREVENTION.

Office of Risk Management Annual Conference

ORM/FARA LOSS PREVENTION

Office of Risk Management Annual Conference

Brett Beoubay, CSPLoss Prevention ManagerLa. Office of Risk Management

Charles MacipRisk Control ManagerFARA Loss Control Services

Office of Risk Management Annual Conference

Overview

Outsourcing

Roles

Changes

Services

Training

Contacts

Resources

Videos

Office of Risk Management Annual Conference

FARA Loss PreventionServices we provide:

Conduct Full Audits – every 3 years

Compliance Reviews – conducted in between Full Audit years

Facility Walkthroughs – annually

Accident/Incident Investigations

Office of Risk Management Annual Conference

FARA Loss Prevention

Services we provide:

Building Appraisals – 4 year cycle

Assist in Inspections

Ongoing Consultations

Offer LP Coordinator Training

Office of Risk Management Annual Conference

Loss Prevention Training

Annual Training on LP Program

New and Existing LP Coordinators

Conducted on a quarterly basis across the state at the following predetermined regional sites:

January 2011 – Lake Charles

April 2011 – Shreveport

July 2011 – Baton Rouge

October 2011 – New Orleans

Office of Risk Management Annual Conference

Loss Prevention Training

Annual Training on LP Program (Cont.)

An email containing an Eventbrite web link will be sent to all Agencies to register for a specific training class.

Also training can be offered within the quarterly intervals through live teleconference / webinar setting.

Next Step Defensive Driver Training

Forklift Training

Office of Risk Management Annual Conference

FARA LPO Footprint

Office of Risk Management Annual Conference

FARA Loss Prevention Contacts

Office of Risk Management Annual Conference

Office of Risk Management Annual Conference

Office of Risk Management Annual Conference

Video Loan Policy

A Louisiana state agency may obtain three loss prevention videos at a time for a two week period.

To Request a video, call (800) 215-3272 ext. 232 or email us at [email protected].

Loss Prevention videos will be mailed out to the agency via UPS and are required to be returned to FARA by certified mail with a tracking number.

Office of Risk Management Annual Conference

Video Loan Policy At the end of the two week period, if an agency

needs additional time, they must call FARA Risk Control Services at (800) 215-3272 ext. 232, for an additional two week extension. If another agency is on a waiting list for a particular video that is currently loaned out, an extension may not be granted.

All videos are to be returned to the following:

FARA Risk Control ServicesAttn: Rachel Ramsey

400 E. Kaliste Saloom Rd, Suite 4500Lafayette, LA 70508

Office of Risk Management Annual Conference

Overview of Self-Audit Process

1) The Loss Prevention Coordinator/Representative and Location Head (Coordinator Supervisor or their designee) will receive an email from [email protected] with subject of “Self-Audit Link” approximately 60 days prior to their audit month.

2) The Loss Prevention Coordinator/Representative will click on the link in the email and complete the audit online.

3) If not completed within 30 days, a reminder will be sent from [email protected] with a subject of “Self-Audit Reminder”.

Office of Risk Management Annual Conference

Overview of Self-Audit Process

4) The Loss Prevention Coordinator/Representative, Location Head (Coordinator Supervisor or their designee) and Loss Prevention Officer will receive an email from [email protected] with a subject of “Self-Audit Completed” with the results attached.

The score and recommendations are for your information only and are to assist you in preparing for the Full Audit or Compliance Review Audit.

5) The link will expire after 120 days from original email.

Office of Risk Management Annual Conference

Sample Self-Audit Link Email

Click on the LINK

Office of Risk Management Annual Conference

Self-Audit Key Points The Self-Audit must be conducted in Internet

Explorer.

You will need to allow pop-ups for www.iauditexpert.com.

Click "Save" at the bottom of each page to SAVE your information. If you are unable to complete the audit in one session, you can resume by clicking on the link in your email to come back to this Self-Audit.

Click "Complete" at the bottom of the page at the end of the last section to COMPLETE the Self-Audit. A pop-up error message will indicate if you have skipped any questions.

Office of Risk Management Annual Conference

Office of Risk Management Annual Conference

Self-Audit

Office of Risk Management Annual Conference

Office of Risk Management Annual Conference

Office of Risk Management Annual Conference

Completed Full Audit / CR Email

Office of Risk Management Annual Conference

Office of Risk Management Annual Conference

Recommendation Tracking Protocol

If Recommendations are submitted to an Agency, the Agencies’ Loss Prevention Coordinator/Representative is given 30-days to respond with their corrective actions.

If no response is received by the 30th day, both the Agencies’ Loss Prevention Coordinator/Representative and their assigned FARA Loss Prevention Officer will receive an automatic system generated follow-up email as a reminder. Additionally, the LPO will place a call to that Agency.

Office of Risk Management Annual Conference

If no response is received from the Agency after 60 days from the audit date, then the outstanding recommendations are turned over to ORM for handling.

Recommendation Tracking Protocol

Office of Risk Management Annual Conference

QUESTIONS AND ANSWERS