TCC – Office 365 and Symantec Antivirus Installation Guide 07/11/2018 1 Office 365 and Symantec Antivirus Installation Guide
TCC – Office 365 and Symantec Antivirus Installation Guide 07/11/2018
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Office 365 and Symantec Antivirus
Installation Guide
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Table of Contents
Section 1: Office 365 Setup Instructions...........................................................3
1. Introduction……….…………………………………...……………………..3
2. Setup Instructions…………………………………....……………………….3
3. Further Support……………………………………………….………….….12
Section 2: Symantec Antivirus Setup Instructions........................................13
1. Introduction……….………………………...………...…………………….13
2. Symantec Antivirus Setup Instructions...…...……....………………………13
3. Further Support……………………………..………………………………21
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Section 1: Office 365 Setup Instructions
1. Introduction
This document lists the steps that needs to be carried out for setting up your Office 365 suite.
After following the prescribed steps, you would be able to use the entire suite of Microsoft
Office which includes Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft
Access, Microsoft OneNote and Microsoft OneDrive.
2. Setup Instructions
Step 1: Click on the link https://www.office.com/ which will then display the below page.
Click on the Sign in option below
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Step 2: Enter your student email address below (e.g. *****@tccstudents.vic.edu.au) and then
click on Next
Step 3: Enter your student password given to you by the college and then click on Sign in
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Step 4: Click on Yes when the below screen appears to avoid repeating Steps 18 and 19.
Step 5: If your entered username and password is correct, then the below screen would
appear. Click on the Install Office option below the Search bar and then click on Office 365
apps
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Step 6: Once you click on Office 365 apps, the below screen will appear. Click on the Run
option. This will make sure that Office 365 is downloaded and installed on your laptop
Step 7: You will be asked for permissions to make changes to your device. Click on Yes
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Step 8: Please wait for Office 365 to complete its download and installation (About 10
minutes depending on your internet speed).
Step 9: Once done, the below screen will appear that states that Office has completed its
installation. Click on the close option and close the web browser.
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Step 10: Go to the Start menu or press the Windows key on the keyboard and type in
Outlook
Step 11: Enter you student email address again (e.g. *****@tccstudents.vic.edu.au) and
click on Connect
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Step 12: Depending on your internet speed, after a few minutes the below screen will appear.
Please enter your student password given to you by the College and click on OK
Step 13: If you entered your password correctly then the below box will appear confirming
that your account has been setup. Click on OK to proceed and uncheck the box to set up
outlook on your phone
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Step 14: Click on Accept and start Outlook in the below screen to proceed
Step 15: Click on Close in the below screen to proceed
Usually this would conclude all the steps, however, sometimes the below 2 additional steps
may be required
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Step 16: Select the first option “I want to activate the software over the internet
(recommended)” and then click on Next
Step 17: Finally, the below screen will appear which states that your copy of Office 365 has
been activated. This step would also mean that all the other Microsoft products like Excel,
Word, Access, OneNote etc are activated.
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3. Further Support
This concludes all the steps required to set up your office 365 account.
If you face any issues while setting up your laptop or getting through any of the steps, please
take a picture of your screen that shows the error message and send an email along with its
description to [email protected]
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Section 2: Symantec Antivirus Setup
Instructions
1. Introduction
Symantec Endpoint Protection will try to prevent your laptop from malware and any kind of
intrusion from an unintended entity. While accessing the internet, many times you are routed
through different computers to get the information required. Every computer on this route is
capable of monitoring, capturing and storing your information. This software will try to make
sure that your privacy and confidentiality is maintained by preventing it from being accessed
by unauthorized users.
This antivirus is purchased by the college for every student. You can activate this antivirus on
only one device. You will receive an email in your college email account which can be
accessed from Microsoft Outlook previously installed as part of Office 365 on your laptop.
Please follow the below steps to get Symantec Endpoint Protection installed on your laptop.
2. Symantec Antivirus Setup Instructions
Step 1: Go to Microsoft Outlook and view the email sent from Symantec Security Cloud.
You can search for the email in the search box above. Click on Enrol Devices
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Step 2: You will be redirected to a webpage that will look like the screenshot below. Click on
Enroll This Device
Step 3: Select Personal Device and then click on Next
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Step 4: Your device is now ready to be enrolled. Click on Start Enrollment
Step 5: You will receive a notification asking you to Run or Save. Click on Run
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Step 6: Click on Yes to allow the software to make changes to your device.
Step 7: Symantec Endpoint Protection will now begin downloading. Please let it complete.
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If you have an antivirus software already installed on your laptop, this installer will prompt
you to uninstall them before you can proceed. Steps 8 to 13 will guide you through that
process. Please note that the screens displayed maybe different for you based on the
antivirus you have installed. However, it would have the same steps.
If you don’t have an antivirus installed on your laptop then you can proceed to step 14.
Step 8: As shown in the below screenshot, there maybe 2 instances of an antivirus installed.
Click on Uninstall for each of them. (Only one instance can be uninstalled at a time)
Step 9: Check the program to uninstall and click on Continue.
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Step 10: Click on Continue to proceed.
Step 11: Click on Restart Later to continue installing Symantec Endpoint Protection.
If the uninstallation is unsuccessful for some reason. Click on Restart Later as above and
go back to step 8 and repeat the process. This usually solves the problem and lets you
proceed. You can also close the browser if it prompts you to. It is safe to do so
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Step 12: Click on Ok to close all your open browsers.
Step 13: Click on Close to proceed.
Once all your existing antivirus software instances have been removed you will proceed to
the next step.
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Step 14: You will be guided to the below screen which indicates that Symantec Endpoint
Protection is now Installing
Step 15: Once completed, the below screen will be displayed which means that the
installation has completed and you are now protected by Symantec antivirus.
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3. Further Support
This concludes all the steps required to set up your Symantec Endpoint Protection.
If you face any issues while going through any of the above steps, please take a picture of
your screen that shows the error message and send an email along with its description to