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ODISHA STATE MEDICAL CORPORATION LTD. PRE-BID CLARIFICATION AMMENDMENT NO.-l TENDER REF NO: OSMCL/2015-16ILOGISTICS/Ol Clarification to representations/queries/request: pre-bid meeting held on 28.10.2015 in reference to tender floated for"engagement of transport service with manpower' Sl. No 1 Section - II, Clause-2: Is amended as "The contract shall be awarded for period of 5 years from the date of signing of contract." Request raised by the prospective bidders . Clarification /Amendment in response to the request Making it mandatory for bidder to be No Change. The tender eligibility clause remains registered under "Carriage by road act unchanged. *In case of govt. mandate, the 2007 and Carriage by Road rule 2011" successful bidder will be asked to get itself registered under "Carriage by road act 2007 and Carriage by Road rule 2011" pnor to commencement of contract Amendment: Increasing tenure of contract .to five 2 years from three years. ~, .\'~' I\ f' I,. \ r " -;> I '\\ Managing h>irector Odiah State Medical Corporation Ltd
45

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Page 1: ODISHA STATE MEDICAL CORPORATION LTD.osmcl.nic.in/sites/default/files/Transportservices.pdfODISHA STATE MEDICAL CORPORATION LTD. PRE-BID CLARIFICATION AMMENDMENT NO.-l ... The Odisha

ODISHA STATE MEDICAL CORPORATION LTD.

PRE-BID CLARIFICATION

AMMENDMENT NO.-l

TENDER REF NO: OSMCL/2015-16ILOGISTICS/Ol

Clarification to representations/queries/request: pre-bid meeting held on 28.10.2015 in

reference to tender floated for"engagement of transport service with manpower'

Sl.No

1

Section - II, Clause-2: Is amended as "The

contract shall be awarded for period of 5 years

from the date of signing of contract."

Request raised by theprospective bidders .

Clarification /Amendment inresponse to the request

Making it mandatory for bidder to be No Change. The tender eligibility clause remains

registered under "Carriage by road act unchanged. *In case of govt. mandate, the

2007 and Carriage by Road rule 2011" successful bidder will be asked to get itself

registered under "Carriage by road act 2007 and

Carriage by Road rule 2011" pnor to

commencement of contract

Amendment:Increasing tenure of contract .to five2years from three years.

~,

.\'~'I \ f'I,. \ r" -;>

I '\\

Managing h>irectorOdiah State Medical Corporation Ltd

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2015

Odisha State Medical Corporation Limited 13/10/2015

TENDER FOR ENGAGEMENT OF TRANSPORT SERVICES WITH MAN POWER

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CONTENT

Section Clause Component Page No

Section – I

General

Information of

Tender

1 Description & Directive, Background 6

2 Overview of Products 7

Section – II

Specific

Information for

bidders

1 Eligibility 9

2 Tenure of contract 11

3 Important notes for bidder 11

4 Bidding Process 12

5 Award Criteria 17

6 Performance security 17

Section – III

Conditions of

Contract

1 Scope of Work 19

2 Contract personnel 22

3 Contract Management 24

4 Rate & Payment term 33

5 Resolution of dispute 37

Annexure

I Vehicle and manpower requirement 38

II Format for turnover certificate 40

III Format for declaration 41

IV Format for Evaluation criteria 42

V Format for general information about bidder 44

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NOTICE INVITING BID

Odisha State Medical Corporation Limited (OSMCL) In front of Ram Mandir, Convent Square, Unit – III,

Bhubaneswar -751 007

Tel. : (0674) 2380660 Website : www.osmcl.nic.in, Email : [email protected]

Bid Reference No. : OSMCL/2015-16/LOGISTICS/01 Date: 13.10.2015

Bids are invited from eligible bidders for providing transport services (with manpower) for storage &

distribution of drugs and medical consumables from OSMCL warehouses (State /District Drug

Warehouses) to various govt. hospitals as per the particulars mentioned below:

Sl. No Particulars Date and time

1. Date & time of release of bid 15.10.2015, 11:30 AM

2. Date & time of Pre-bid meeting 28.10 .2015, 11:30 AM Venue :

Conference Hall, OSMCL

3. Last date & time for submission of bid

18.11 .2015, 2 :00 PM OSMCL Office

4. Date & time of Technical bid opening

18.11. 2015, 2:30 PM Venue : Conference

Hall, OSMCL 5 Date of opening of Price Bid

To be informed to the qualified bidders.

The bid document with all information relating to the bidding process including cost of bid document,

EMD, Eligibility criteria and terms & conditions are available in the website: www.osmcl.nic.in. The

Authority reserves the right to accept / reject any part thereof or all the bids without assigning any

reason thereof.

Managing Director,

Odisha State Medical Corporation Ltd.

Memo No.______________/OSMC Dt.____.10.2015

Copy submitted to the Principal Secretary to Govt. H & FW Dept. for kind information.

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Managing Director,

Odisha State Medical Corporation Ltd

Memo No._____________/OSMC Dt. _____.10.2015

Copy forwarded to the State Head Portal, IT Cell, Odisha Secretariat, Bhubaneswar for

information.

Managing Director,

Odisha State Medical Corporation Ltd

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SECTION – I

GENERAL INFORMATION ABOUT TENDER

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1. DESCRIPTION & DIRECTIVES

The Managing Director, Odisha Medical Services Corporation Limited, Convent Square, In front of Ram

Mandir, Janpath, Bhubaneswar, Odisha (hereinafter referred as Tender Inviting Authority unless the

context otherwise requires) invites bids/tender for engagement of commercial transport vehicle with

manpower on “MONTHLY BASIS” for storage & transporting of drugs and other medical

consumable/goods to various Govt. health facilities.

1. Tender Type : Manual Tender, 2 envelop System

2. Vehicles Required : Bolero Maxi Truck Plus/ Leyland Dost/ Tata Super Ace or equivalent

3. Mode of engagement : Monthly Basis with Driver & Material handlers

4. Duty Station : State/District Drug warehouses as mentioned in Annexure I

5. Nature of work : Storage & transportation of drugs and other medical consumables

6. EMD : Rs.8, 00,000/- in form of DD in favor of MD, OSMCL payable at

Bhubaneswar

7. Tender Processing Fees : Rs. 5250/- (inclusive of 5 % VAT) in form of DD in favor of MD, OSMCL

payable at Bhubaneswar

8. Important Dates : Tender Release: 15.10.2015, 11:30 AM

Pre-bid meeting: 28.10. 2015, 11:30 AM OSMCL Office.

Last date for Bid Submission: 18.11.2015, 2:00 PM .

Bid Opening: 18.11 .2015,2:30 PM OSMCL Office

9. Validity of Bid : 180 days of bid submission.

10. Address for communication : Odisha State Medical Corporation Ltd.

& bid submission Convent Square, In front of Ram Mandir

Janpath, Bhubaneswar – 751001

e-mail: [email protected]

Note:

The bidders shall be solely responsible for checking OSMCL website for any addendum/amendment

issued subsequently to the bid document and take into consideration the same while preparing and

submitting the bids.

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Background

The Odisha State Medical Corporation Limited - OSMCL (Tender Inviting Authority) is a Govt. of Odisha

Enterprise for providing services to the various health care institutions under the department of Health

& Family Welfare. One of the key objectives of the OSMCL is to act as the central procurement agency

for all essential drugs, equipment and other health commodities for all health care institutions

(hereinafter referred to as user institutions) under the department.

Odisha State Medical Corporation Limited (OSMCL) is establishing a warehousing and logistical

support contract for the stocking, material handling, transportation and collection of pharmaceutical

products to support all the medical centers across the state of Odisha. This agreement describes the

terms and conditions under which the agency (Successful bidder to whom contract is awarded) agrees

upon to handle, transport and deliver drugs, goods and various medical commodities with its vehicles,

for and on behalf of OSMCL.

Deliveries from the district warehouse network need to be made to all the medical centers in the

blocks linked to the district warehouses (see Annexure-I for warehouse locations). OSMCL requires

utilizing the services of the Agency on the express understanding and condition that the agency shall

provide transport services to OSMCL and provide adequate picking and delivery staff to support

warehousing operations. The agency also agrees to maintain high standards of Warehousing and

Distribution efficiencies.

2. OVERVIEW OF PRODUCTS:

All products shall be owned by the OSMCL and provided to the agency (successful bidder to whom

contract is awarded) for delivery under the terms and conditions of this contract. No procurement of

the product is required by the supplier unless it is for replacement of product that is lost, stolen,

damaged or broken during the performance of this contract in line with the Penalty and Termination

clause of this contract. The agency shall provide logistical support for Pharmaceutical products stored

under conditions as defined by the OSMCL.

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SECTION – II

SPECIFIC INFORMATION FOR BIDDERS

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1. ELIGIBILITY CRITERIA

a. The firm/ bidder should be registered for commercial transportation/logistic services/warehousing

and/or Inventory management of perishable goods/pharmaceutical C&F/Courier

services/Packaging and Moving services anywhere in India. However prior to commencement of

operation in the state, necessary state specific permissions from the appropriate authorities must

be ensured.

b. The bidder should have all relevant statutory documents including registration certificate, PAN

details and service tax registration etc.

c. Average annual turnover of bidder should be at least Rs. 10 crore in last 3 financial years & the

bidder’s firm should be on profit (Profitable firm) as per last 3 years record. A certificate issued by

Chartered accountant (in format as per annexure – II) & audited balance sheet should be

submitted.

d. The bidder should have EPF and ESI registration certificate.

e. The bidder should neither be convicted by any court of law nor be blacklisted / debarred on

financial/administrative/technico-legal ground by any appropriate authority. A declaration

regarding this should be submitted in Rs. 100/- stamp paper in format prescribed at Annexure-III.

The bidder should not be involved in any criminal or civil suit. If so, then details of all such suits

should be submitted. Tender committee of OSMCL reserve the right to consider/ not considers

any offer based on gravity/implication of suits pending against the bidder.

f. The bidder shall provide 2 envelops, one labeled as Technical Bid and the other as Financial Bid.

OSMCL has assigned following points/marks for the technical bid evaluation. Bidders who score 50

or more in the technical bid (as per the evaluation criteria mentioned below) shall be considered

eligible for opening of their financial bid.

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Evaluation Criteria:

Criteria Maximum Marks

1. Years of Company standing: (To be calculated from date of inception)

3-5 year: 2.5 Marks

5-10 years: 5 Marks

More than 10 years: 10 Marks

10

2.Business Experience: (Exp. post 2010 will only be considered)

a) Integrated transport management: Number of similar sized or bigger

vehicles engaged under one single contract/project. (Copy of the

contract with list of vehicles engaged should be submitted)

10 - 20 Nos.: 5 points

21 – 30 Nos. : 10 points.

31 – 50 Nos. : 15 points

More than 50 vehicles : 20 points

20

b) Integrated Material Management: Number of manpower handled

/engaged by the firm for material management (Picking, Packing,

Sorting, Racking, Delivery etc). (List of persons with recent EPF or ESI

proof should be enclosed)

50 - 100 Nos.: 5 points

101 – 150 Nos.: 10 points

More than 150 persons: 15 points

15

c) Type of commodity handled: (Copies of contract/proof to be

submitted in support of the type of commodities handled)

Non perishable goods, bulk materials: 5 points

Perishable goods/sensitive food articles: 10 points

Drugs and pharmaceuticals: 15 points

15

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3. Market Presence/Clientele: (List of client with client certificate/copy of

contract should be enclosed against the claim)

Govt. / Semi Govt./Public Sector: 2 marks each

Private Sector (Associated with material handling): 1 mark each

10

4. Operational presence in Odisha: Copy/Proof of executing relevant

business activities (as in point no. 2 above) in Odisha should be furnished. 10

5.Avg. Annual Turnover (last three Financial Years i.e. 2012-13, 2013-14 &

2014-15):

Rs.10-15 crore: 10 marks

More than Rs.15 -20 crore: 15 marks

Above Rs.20 crore: 20 marks

20

Total 100

2. TENURE OF THE CONTRACT

a. At the initial stage, the contract shall be awarded for a period of three years from the date of

signing of contract which can be extended for a period of 12 months (Maximum extendable up to

24 months) subject to satisfactory performance at the end of each annual term with mutually

accepted terms and conditions and cost.

b. In the event of the contract being terminated by OSMCL before the completion of the initial

period of 3 years for reasons of unsatisfactory performance or breach of contractual conditions,

the full Security Deposit of the agency shall be liable to be forfeited.

3. IMPORTANT NOTES FOR BIDDERS:

a. Vehicle Required: Bolero Maxi Truck Plus / Ashok-Leyland Dost/ TATA Super ACE or equivalent,

Full body covered, Minimum carriage space length 8 feet, Height of carriage cabin should be

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maximum as allowed as per law. (Decision of authorized tender committee of OSMCL on

Equivalency of Vehicle will be final). Vehicles to be engaged should be registered in year 2015.

b. By submitting the bid the bidder agrees that, they will engage new vehicles (Registered in the

calendar year 2015) within 60 days from the date of award of contract. Non-compliance to this

will considered as breach of contract and may lead to forfeiture of performance security.

c. The vehicle should be fitted with GPS tracker device.

d. Routine servicing/ maintenance of vehicles should be done in non-working days (Govt. holidays)

e. The bidder has to provide vehicle & manpower to all warehouses as mentioned in Annexure-I.

Partial participation or partial contract will not be allowed.

f. The successful bidder/ contract-executing agency (Called “agency’’ herein after) should provide

smart outfit uniforms, personal protective equipments such as gloves, shoes, helmet etc, winter

clothes, and raincoats to all its personnel to be engaged at OSMCL warehouses. All personnel

should come to work in uniform and identity badges.

g. The agency should create a project management unit at Bhubaneswar with a competent

personnel engaged permanently for the tenure of contract. The person so engaged will be

responsible for management of the operations & co-ordination with OSMCL. No additional

payment will be made by OSMCL for this.

h. EMD will be refunded to the unsuccessful bidders within 15 days of completion of the tender

evaluation. EMD will be refunded to the successful bidder after submission of required security

deposit.

i. In case of unwillingness of L1 bidder to enter into contract or bid withdrawal in any form, the EMD

submitted will be liable for forfeiture.

4. BIDDING PROCESS

The bidder should submit its proposal in two envelops. “Envelop A” and “Envelop B” Envelop A

should include qualification documents and Envelop B should contain financial offer. Document to

be submitted in the respective envelops are as follows:-

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A. TECHNICAL BID - ENVELOP A: Bidder has to submit following documents in technical bid with serial no.

wise arrangement.

Sl No. Title of document Page no. Remark

1 Tender processing fee

Eligibility

criteria

2 EMD

3 Copy of Company registration certificate

4 Brief detail of the company as per Annexure –V

5 Copy of Service tax registration certificate

6 Copy of PAN card

7 Copy of ESI registration certificate

8 Copy of EPF registration certificate

9 Turnover certificate as per Annexure – II

10 Audited balance sheet

11 Declaration as per Annexure – III

12 Self Assessment of technical bid evaluation criteria

As per Annexure – IV

Evaluation

Criteria

12.a Contract copy against claim for highest no. of vehicle

engaged under single contract

12.b List of personnel engaged/handled by the company with

ESI/EPF proof

12.c Proof regarding type of commodity handled

12.d List of client with Client certificate/contract copies

12.e Proof regarding operational presence in Odisha

13 Bank detail of the bidder Informative

14 List of sister concerns

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* 12.d) List of present and past clients should be submitted in the following format. The information provided will facilitate evaluation

of Technical Bid (Please use separate sheet if required without changing the format). Please attach client certificate / work orders etc

clearly giving period of contact.

Sr. No

Name of the organization with complete Postal address

Nature of service provided

Name and designation of the contact person with Tel./Mobile No, Email id

Period for which the contract is/was awarded

Annual Contract Size (in Rs)

No of vehicles deployed by your firm on site

Vehicle make and name

Monthly Basis/Call basis

All the above documents (self-attested) should be put into an envelope, sealed properly and clearly marked as “Envelop A: Engagement of transport vehicle with manpower”.

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B. FINANCIAL BID - ENVELOP ‘B’

VEHICLE RATE SCHEDULE (Exclusive of Taxes)

Vehicle Charge Head Rate (Excluding service tax)

A Lump Sum monthly rates (in Rs.) for up-to 2000 KM vehicle movement (12hr working per day).

Figure in Rupees

In Words

B Rate for Extra Km (per Km) Figure in Rupees

In Words

C Rate for Extra Hours (per hr) Figure in Rupees

In Words

D Total for 2500 Kms (A + (B*500) +(C*24))

Figure in Rupees

In Words

Manpower Charges (Per Month)

Rate **

E Material Handler Figure

In Words

F Total (2*E) Figure

In Words

MANPOWER OVERTIME RATES (Per Hour)***

G Material Handler Figure

In Words

H Administrative Service Charges (Exclusive of service tax) (In %age of ‘F’) ____________% (Service Charges, which should include all expenditure on providing managerial/supervisory/ administrative services by all means to get the work done through deployed manpower resources) Total of H (Rs) (Figure)_______________ (In Words)____________________________________________________

GRAND TOTAL

I Total of (D+F+H) in (Rs) Figure

In Words

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Financial offer should be filled in the formats as per above. This format should be put into a separate

envelop, sealed properly and clearly marked as “Envelop B: Engagement of transport vehicle with

manpower”.

Both Envelop A and Envelop B should be put into a bigger envelope and sealed. The envelope should

be superscripted on top with the tender reference number and addressed to MD, OSMCL. Bid can be

submitted through postal/courier services in office hours. Corporation will not be responsible for any

postal delays.

VEHICLE RATE SCHEDULE

1. Net price of 2500 Km combined with 24 extra hours will be used for evaluation.

2. The list of Locations, addresses and the number of vehicles to be deployed in each location is

given in Annexure I.

3. Please read “Schedule of Rates” in General Instructions to Bidders before quoting the rates.

4. The lump sum rate quoted by the agency will be inclusive of all the charges for the vehicle

including registration charges, Road tax, Insurance charges, maintenance charges, cost of fuel,

salary of driver, various other taxes & levies if applicable & fines etc. OSMCL will pay the

receipted charges which are in the nature of toll receipts, parking receipts, & entry tax wherever

& whenever applicable. OSMCL will also pay “Service tax” as applicable.

5. Night halt charges @ INR 100 per night will be paid in case of halt at out station is between 00:00

hrs to 06:00 hrs.

MANPOWER RATE SCHEDULE

1. **The rates above are inclusive of all taxes, levies including ESI contribution, EPF etc. but

excluding only Service Tax, which shall be reimbursed on actual production of documentary

Evidence.

2. ***In the event overtime/emergency services are needed, the agency shall be paid the hourly

rate.

3. ***Overtime may occur on any day of the week at any time. Overtime hourly rates for Monday –

Saturday are based on the agency employee having already worked an 8-hour day but has not

left duty station.

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4. ***Overtime shall be preapproved by the Contracting Officer’s Technical Representative (COTR).

The agency shall bill preapproved overtime on a monthly basis.

5. Please note that, for finalization of contract, the bidder whose grand total of above mentioned in

“I” is the lowest in comparison to the bidders will be considered as the lowest bidder.

5. AWARD OF CONTRACT:

OSMCL shall award the Contract to the qualified Bidder whose bid has been determined to be

substantially responsive and has been determined to be the lowest evaluated bid subject to the

bidder agrees to all terms and condition of the tender. In case financial offer of more than one bidder

found to be same & lowest, then the bidder having highest technical score among them will be

considered for award of contract.

Intimation of offer for contract will be given by e-mail. The concerned bidder should acknowledge the

same and submit the acceptance with agreement document and performance security with-in 10

days of Intimation. In case of non-acceptance of agreement the OSMCL may proceed to the next

lowest evaluated Bidder.

The vehicle of contract holder may be verified physically for its suitability by a team/member

appointed by MD, OSMCL. Decision of the team will be final regarding suitability. If the vehicle is

found unsuitable then the agency should engage a suitable/new vehicle.

6. PERFORMANCE SECURITY:

Performance security acts as a safeguard against unsatisfactory performance or violation of contract

agreement by the agency on the contract. Performance security equivalent to 10 % of annual

contract value should be furnished in form of an Account payee Demand Draft / FDR / Bank

Guarantee. Performance security is to be furnished within 10 days after notification of the award/

Letter of intent and it should remain valid for a period of 90 days beyond the date of completion of all

contractual obligations of the agency.

Note: In case of breach of contract by the agency, the performance security is to be forfeited. If

the agency duly performs and completes the contract in all respect, the performance security shall be

returned without any interest, on completion of all such obligations under the contract.

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SECTION – III

CONDITIONS OF CONTRACT

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1. SCOPE OF WORK

a. Transportation of drugs, other healthcare commodities/medical consumables and goods from

OSMCL/ district drug warehouses to various Govt. hospitals and Govt. health institutions/facilities

(up-to PHC level). List of district drug warehouses and no. of delivery locations are detailed in

annexure- I.

b. To provide trained & necessary manpower for taking care of the loading/ unloading of

trucks/vehicles, receiving, stacking/ storing, retrieval/ put away, picking, packing and distribution of

the goods provided by the client.

c. Arrange for and carry out transport and logistics services between the warehouses of the client to the

nearby locations as directed and vice versa.

d. The vehicles may be directed to distribute the goods at multiple locations on a route to be decided by

OSMCL. Few routes may require overnight trips.

e. Medicines are highly sensitive commodities therefore the transporter should carefully and timely

execute its work.

a. Responsibilities of Agency

i. Transportation of Products

1. Provide transport for carrying of drugs, other healthcare commodities/medical consumables and

goods from District warehouses listed in Annexure – I to the distribution sites throughout the

district and to the final destinations according to the OSMCL distribution plan approved by the

Warehouse Personnel.

2. The agency will use the utmost of care and precaution, while transporting the products.

3. The agency’s responsibility with respect to the goods and materials which it has agreed to accept,

handle, service, transport and deliver shall attach as to each portion of the goods and materials

when such goods and materials are being loaded upon the agency’s vehicle, and shall terminate

when the goods and materials are unloaded at their destination and a delivery voucher is signed

without reference to any loss or damage by the recipient.

4. The agency will not overload any vehicles; if so the agency shall be held liable to make payment for

any loss suffered by OSMCL due to such incorrect loading and The Agency agrees that OSMCL may

withhold any payment of any amounts to the Agency for such overloaded vehicles.

5. Any penalties incurred as a consequence of any overloading will be to the agency’s account.

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6. The vehicles or in some cases, replacement vehicles if provided should be completely covered and

secured.

7. The agency’s vehicles will represent OSMCL at all times and that the agency will be liable for the

costs of placing OSMCL’s chosen livery and logos displaying that the agency is providing the

transportation services to OSMCL (on all The doors and front panels and the body of the vehicle).

8. The Agency is responsible to provide fuel, oil, tires and other parts, supplies and equipments

necessary or required for the safe and efficient operation and maintenance for all his vehicles for

transport of the products allocated.

9. The operators of the agency’s vehicles will be equipped with an operational cellular phone and be

contactable at all times.

10. The vehicles engaged should be fitted with GPS tracking device and the agency should provide

software support to OSMCL for active tracking.

11. Agency shall pay all expenses of every nature, including the expense of road service and repair in

connection with the use and operation of the Equipment and shall, at its sole cost and expense, at

all times during the term of this Agreement, maintain the Equipment in good repair, mechanical

condition and appearance.

12. Provide roadworthy vehicles in very good condition and well maintained for transportation of

products to designated locations.

13. Due to the mountainous tough terrain and poor road infrastructure in some district, the agency is

required to ensure his trucks are the types and sizes that can easily move within the district.

14. The agency agrees that the agency shall be prohibited from utilizing and operating any unsafe

vehicles, equipment/machinery and/or articles by The Agency and its employees on OSMCL’s or

medical center’s premises.

15. The agency shall commence loading of the vehicles in warehouse immediately they receive

instructions from the Warehouse personnel on ground. Delay to load would lead to penalization or

termination of the Contract (see Penalty & termination clause).

16. All efforts must be made to complete transportation without transshipment. In the event that

transshipment becomes unavoidable, it may only take place with the knowledge and approval of

OSMCL Contracting Officer technical representative.

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17. The agency acknowledges that time is of the essence and that all efforts of the Agency are to be

focused to ensure the expeditious delivery of the product.

18. The agency will use its best efforts to effect cost savings for OSMCL in either the rates charged by

the agency or by improving the processes and procedures for transport of goods by OSMCL.

ii. Material Handling

1. The agency will employ material handlers

a. To put away the in-warded stock in the accurate locations in the warehouse, pick and pack the

products based upon the order and make them ready for transportation.

b. To load and unload the material into and from the contracted vehicles.

2. The responsibility of managing such personnel will be fully that of the agency and not of OSMCL.

3. The agency shall have full control of such personnel and have the obligation to certify, in advance,

as to personnel’s background, as being trained in material handling, and otherwise, all personnel’s

to be used in relation to this agreement.

4. The agency’s personnel will be medically fit to perform the work they are required to perform.

Proof of medical fitness shall be provided on request of OSMCL.

5. The agency shall ensure that safe working practices shall be adhered to and enforced and all

employees shall be made conversant with and apply the contents of these practices.

iii. Reports

The agency will be evaluated on its timeliness, speed of execution and accuracy of delivery. To

evaluate the agency on these parameters, he needs to submit the following reports for review on a

daily/weekly/monthly basis.

1. Daily Attendance Log – The agency will develop a mechanism to collect and submit a collective

attendance report of all the locations he is serving within 2 hours of start of operations every day to

the contracting officer through email. The format of the attendance log would be created and

agreed upon mutually. A monthly summary of the attendance log needs to be submitted along with

the bills, duly signed by the contracting officer.

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2. Daily Trip Log – The trip log needs to be submitted along with the bills and needs to be signed off by

the Contracting Officer’s technical representative /Warehouse in-charge. The trip log needs to map

in all the details from the trip sheet used by OSMCL.

iv. Insurance

At all times during the term of this agreement, agency shall procure and maintain, and shall confirm

that the Agency has procured and is maintaining, at the sole cost and expense of Agency, as

applicable, the following:

1. The trucks are fully insured to the value of the vehicle and cargo against normal risks (fire, theft and

third party liability) at his own expense and no liability will be attached to OSMCL in this respect.

2. The driver of the trucks and the delivery boys will also be insured in accordance with laws, (provide

proof of such insurance to OSMCL) whichever is applicable and no liability will be attached to

OSMCL in this respect.

3. General comprehensive liability insurance insuring against any and all liability for injury to or death

of a person or persons and for damage or destruction of property occasioned by or arising out of or

in connection with the transportation services to be provided hereunder, including coverage for

losses due to theft, hijacking and damage in transit.

OSMCL shall be named as additional insured on all such insurance. The Agency shall furnish the

certificates of insurance evidencing such coverage immediately upon written request by the OSMCL

and shall provide thirty (30) day written notification to the OSMCL of any change in coverage or

pending expiration.

2. CONTRACT PERSONNEL

Annexure-I gives a detailed list of the Contract personnel for every warehouse, which are to be

deployed by the agency. The requirements from the agency w.r.t these contract personnel are

detailed out further below-

a. Employee Rooster

The agency shall provide an employee roster to the OSMCL no later than 10 business days prior

to the start of contract performance. Thereafter, an updated roster of active employees should be

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submitted when employees are hired, resign, or terminated. The updated roster shall be submitted

to the OSMCL within 10 business days of any such. The content of the report may be as mutually

agreed to by the agency and the OSMCL.

b. Personnel Skill Requirement

a. General:

All Contract employees must possess the following qualifications. Additional qualifications are

shown for more specific work areas.

Proficient in reading and capable of communicating effectively in the local language.

The personnel shall be capable of standing, bending, lifting and walking for the majority of a

workday.

The personnel shall be capable of lifting and carry moderately heavy material without support

(upto 20 Kgs).

The personnel should be able to work in a disciplined environment and acts objectively rather

than impulsively or emotionally when faced with difficult/stressful or emotional situations.

Driver to be engaged with vehicle should have suitable driving license and should be versed

about local terrain. A centralized driving test may be conducted (under supervision of OSMCL)

and only qualified drivers will be allowed to be engagement.

Skill and efficiency/performance of the manpower to be engaged may be verified prior or

during contract period and the agency has to give suitable replacement if sought by OSMCL.

Bi-annual medical checkup must be ensured for all personnel engaged.

b. Material Handlers

Should have passed 10th standard.

Knowledge of warehousing and materials handling methods and techniques.

Skill in operating manual equipment and tools to include Pallet trucks, strapping and banding

equipment, stretch wrap, etc.

Ability to load and unload consignments and store contents in an efficient manner,

maximizing warehouse space.

Able to apply picking methods specified by organizational procedure for the type of goods and

volume of goods to be picked.

Skilled in reading instructions, codes, labels, documents and safety instructions in English.

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Able to make notes on any variances or damages during stock count during unloading, cycle

count or picking.

Able to work efficiently in a fast-paced environment.

Skilled in placing, marking, arranging, sealing and tagging items.

Ability to load and unload transports with moderate package weights and store contents in an

efficient and independent manner.

Should be able to communicate clearly in local language with all employees in the chain to

ensure that activities are running smoothly.

Should be able to identify trends/common causes for errors and suggest possible solutions to

the manager.

Knowledge of various delivery documents and procedures.

Knowledge of local areas and routes.

Skilled in reading labels, packaging details and understanding labeling codes.

Skilled in sorting and arranging goods in the vehicle to maximize space utilization.

Adept in basic mathematical operations such as addition, subtraction, multiplication and

division.

3. CONTRACT MANAGEMENT

a. Risk and Ownership

i. Liability of damages and loss

1. OSMCL and agency acknowledge and agree that the risk of loss to Goods during transit shall be

borne by agency once the agency's truck leaves the OSMCL's warehouse. The driver shall have

the right to inspect each transport for damage prior to leaving the loading bay, and shall have

the right to refuse damaged goods tendered for delivery. In addition, agency's driver shall note

and bring to the attention of the store in-charge at the location any damage detected prior to

leaving the loading dock where it is receiving goods on behalf of OSMCL. In the event that

damage occurs to goods prior to delivery at the ultimate destination, the driver shall note such

damage on the delivery voucher and further shall so advise the party receiving the shipment of

damaged goods.

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2. With respect to returnable goods, agency shall bear the risk of loss once the agency's vehicle

leaves the a location where goods are tendered to it on behalf of OSMCL, until such time as the

Goods reach the ultimate destination as designated on the delivery voucher.

3. Agency bears the risk of loss for goods while in transit, agency shall arrange for appropriate

insurance for such goods in transit, the cost of which shall be deemed to be included in the rates

set forth in the financial Bid.

4. In case of loss or damage to the goods in transit, amount equivalent to value of such good will be

deducted from the monthly payment to be made to the agency. If value of damaged goods is

more than 10 % of total consignment then additional penalty of 20 % on value of damaged goods

will also be levied.

5. Agency shall not be liable for any loss or damage to the extent such is due to a force majeure

event, as defined in “FORCE MAJEURE” section of this agreement, or an act or default of OSMCL.

ii. Force Majeure

If through "Force Majeure" (Government embargo, war, blockages, revolution, insurrection,

mobilization, strikes, lockouts, riots, other extra ordinary civil disturbances, and/or an act of God)

where one or both of the contracting parties are unable to perform their obligations under the

terms of this contract; then it shall be considered canceled and no penalties attached to the

parties.

iii. Indemnity

Agency agrees that it shall protect, defend, indemnify and hold harmless to OSMCL, from and

against all liabilities, losses, costs, damages, expenses, claims, attorneys' fees, and disbursements

of any kind or of any nature whatsoever imposed upon OSMCL, whether incurred directly or

indirectly by OSMCL, by virtue of, or in connection with, or arising out of any:

1. Failure of agency to maintain appropriate licenses to carry out the purposes of this agreement,

resulting in the inability to, among other things, ship products for OSMCL;

2. Claims made by any employees or agents of agency or by any operations of Agency related to

Agency's provisions of manpower and transportation services to OSMCL under the terms of this

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agreement, including any claim by agency personnel that they are OSMCL employees for any

purpose;

3. Claims arising from the negligence of agency in performing transportation logistics services

pursuant to the terms of this agreement; or

4. Other claims arising directly or indirectly out of the transportation of goods on behalf of OSMCL

by agency, including but not limited to claim arising from accidents involving equipment used to

transport Goods.

b. Penalty & Termination

i. Penalty Clause:

1. The vehicles & the drivers shall provide satisfactory service at all times during the entire

contract period as per the provisions of this contract. Failure to comply with the provisions of

this tender document will be considered as unsatisfactory performance. In case of non-

compliance of the above terms and conditions of contract, a penalty shall be levied as detailed

hereunder

Sr. No

Nature of Default Penalty

1 Late reporting up to two hours Rs. 200 per instance

2 Non-reporting (late reporting for more than two hours shall also be construed as non-reporting)

Rs 1500 per day (per instance)

3 Refusal of duties Rs. 1500 per day (per instance)

4 Changes of drivers without prior intimation Rs 500 per instance

2. Penalty for an amount of Rs.500/- to Rs.2,000/- per case per day depending on the nature of

unsatisfactory service, will be deducted from the due amount in the following conditions:

a. Frequent late comer/absence of outsourced manpower;

b. Any undisciplined behavior by the outsourced manpower which includes taking alcohol,

using foul language, getting involved in objectionable activities, etc;

c. Discourteous behavior towards any officer or manpower of OSMCL;

d. Not carrying out the duties in a satisfactory manner; and

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e. Damage or stealing of any asset or property of OSMCL or officers and manpower of

OSMCL.

f. Inability to provide replacement if the performance of the outsourced personnel is

unsatisfactory. OSMCL shall give a notice of 10 days to the Manpower Service Provider

to take necessary action to improve the performance of outsourced personnel and if the

performance does not improve even after 10 days of such communication, the

Manpower Service Provider shall provide a replacement acceptable to OSMCL within 05

days’ time.

3. OSMCL may also terminate the contract in part or in full in case of prolonged/frequent

unsatisfactory service, breach of Terms & Conditions & non-compliance of the instructions

given by OSMCL officials on behalf of The Agency. In case of termination of the contract security

deposit shall be liable to be forfeited in full.

4. The personnel to get wages by 10th day of each month. This payment of wages is not linked to

payment of the bill by OSMCL. However, endeavor shall be made to make the payment to the

agency in time. In case the agency fails to make the payment or wages within the prescribed

period, the OSMCL management reserves the right to impose any penalty on account of

delayed or short payment or both penal recovery max 10% of contract value as decided by

officer in charge without prejudice to any statutory penalty under law.

ii. Termination

Without prejudice to any other remedies that OSMCL and its designated agents may have

against the agency and its agents, OSMCL shall have the right at any time by giving notice in

writing to the agency to terminate the agreement forthwith in any of the following events:

1. On breach

In case of non-compliance of prescribed quality norms, breach of contractual terms and

repeated concerns regarding service quality.

2. On liquidation or insolvency of the Agency

If at any time the Agency becomes insolvent or files an application for insolvency or any creditor

of his moves the court for adjudicating him as an insolvent or if he is convicted by any court of

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law, OSMCL will have the absolute option of terminating the contract forthwith and he shall have

no right for damage or compensation on this account.

3. On prevention of performance of duties

OSMCL shall have the right to terminate this Agreement immediately on notice to agency, if, in

the reasonable judgment of OSMCL, the agency has failed to provide manpower and

Transportation Logistics Services in accordance with the required standards, or has consistently

failed to provide such services on a timely basis, provided agency has been notified in writing and

such failure(s) continues for thirty (30) days after receipt by agency of such notice.

4. On Prejudicial conduct

If the agency is guilty of any conduct which in the opinion of OSMCL is prejudicial to OSMCL’s

interests.

5. On Termination by notice given by either party

Either party may terminate this agreement by giving to the other party 30 (Thirty) days notice in

writing sent by registered post or recorded delivery service to the registered office of OSMCL or

of the agency as the case may be.

c. Operations

1. All operations of the agency are to be conducted in a safe manner and in compliance with all

central, state and local laws, statutes, ordinances, standards, rules and regulations.

2. The vehicles shall remain at all times in sound running condition, be dust proof, during the entire

period of contract. Its emissions shall comply with pollution control norms. OSMCL reserves the

right to decide upon the sound running condition of the vehicles. All the expenses incurred in the

maintenance of the vehicles or otherwise shall be borne solely by The Agency.

3. The drivers & the vehicles to be provided for the purpose of this contract shall be provided on a

dedicated basis & shall not be changed every now & then. However, The Agency should make

necessary alternate arrangements to provide periodical rest / leave to the drivers

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4. The vehicles & the drivers shall report in time at the designated place & at the designated time

on a regular basis duly fueled and in sound running condition. Any delay or shortcoming will be

viewed seriously & may be dealt with imposition of fine as per the provision of “Penalty and

Termination”.

5. The drivers shall possess a valid driving License, should be well behaved and punctual, while on

duty, they should never be in an intoxicating state or smoking. The agency shall be required to

change/replace the driver/s in case not found suitable by OSMCL.

6. The drivers shall not be reluctant to or deny or refuse to go to any place including various

destinations as listed in the Scope of Work. He may be required to stay outside the District

Warehouse location. In such a situation he shall be required to make his own arrangements for

food & stay. OSMCL shall not provide any additional remuneration monetary or otherwise in any

such situation.

7. The agency will evolve his own system of ensuring daily and timely availability of personnel and

vehicles and will inform OSMCL of any delay, if any at least 2 hours in advance of the designated

reporting time.

8. In case the personnel or the vehicle is not available for whatsoever reason, the agency shall

make necessary and suitable alternative arrangements so that official work does not get

hampered or suffer. In case it is not done by the agency then OSMCL shall be free to make its

own arrangement at the sole risk & cost of the agency. Any expenses thus incurred shall be

deductible from the amount payable to the agency or from next monthly payable or security

deposit in addition to any penalty that may be imposed as per “Penalty & Termination” clause.

9. The agency shall ensure immediate replacement of a vehicle within two hours of the reporting

time, due to its being involved in accidents, mishaps, detention and/or impounding by

authorities concerned, becoming out of order or road unworthy, etc. In such eventualities, the

agency shall inform OSMCL in writing without any loss of time.

10. In the event of such breakdowns OSMCL may decide in its sole and absolute discretion to carry

the products to their destination and the agency agrees that the agency shall pay to OSMCL’s

reasonable costs in so doing.

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11. GPS tracking system: All vehicles should be provided with reliable GPS tracking system. Hence

the vehicles should be GPS fitted; GPRS integrated and must be monitored through AVLT System.

The system should have provision to monitor the following parameters on real time basis.

The location of vehicle

Distance covered while on and without Duty during any given time interval

Start and end time of any stoppages during movement whether scheduled or unscheduled

The GPS tracking device should have sufficient storage facility to store records for duty period of

30 days in offline mode. The GPS tracking device should support all types of GSM

communications ie SMS, CSD, GPRS (TCP, UDP). The GPS device to have an external I/O Panel

with Manual Switch and LED supporting up to 5 switches to be provided connected to Digital

inputs to the GPS device. The panel should have various status of the trip in progress in order

Driver to select the appropriate switch based on the TRIP status. The following are the Trip status

(Start, On scene, clear trip) along with Button for ON/Off Road vehicle. A cloud based interface is

to be provided with necessary credentials so as to monitor vehicle movements, tracks and

relevant reports at District drug ware house levels.

A vehicle is expected to move from an initial starting point to final destination which may include

one or multiple delivery locations. The Tracking system should be able to report following data

pertaining to movement of a vehicle staring from one location to another:

Start and End time of such movement

Distance covered during such time interval

Impact on Billing

After completion of journey from start to final location the time and distance recorded in the vehicle

logbook are to be compared with data captured from GPS tracking system to arrive at the distance

and time to be allowed for billing. A variation of 5% between distance reported by GPS and Manual

System are permissible, beyond which payment will be made on the basis of minimum of those two.

Like above a variation of 30 minutes will be considered permissible between time reported by GPS

and Manual System.

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d. General Provisions

i. Proof of Vehicles

1. The successful bidder to whom contract awarded shall be required to position the vehicles

meeting the specifications as desired in this tender document (Ref. Important information for

bidders, Section –II, Clause 3.a) within 60 days from the date of award of the contract & provide

all the necessary information/documents as a proof .

2. The vehicles offered for deployment/to be purchased, shall be registered in the name of the

person or the entity bidding for this contract & the bidder shall submit proof for the same.

ii. Changes

1. If during the term of the agreement, OSMCL changes its locations by adding a warehouse (the

"New Location") to the list set forth in Annexure - I, OSMCL may initially award the New Location

to agency for a period not to exceed six (6) months, at rates proposed by agency calculated on

the same economic basis as the then-current agreed-upon rates. During this six (6) month

period, OSMCL will request rate proposals for manpower and transportation services to and

from the new location from agency. Upon completion of this proposal process, and in OSMCL's

sole discretion, OSMCL may award the new Location Manpower and Transportation Services to

an agency deemed by OSMCL as the most appropriate. Unless expressly agreed otherwise in

writing, any new location services awarded to agency shall be under the terms of this agreement.

2. If during the term of the Agreement, OSMCL ceases operations at the primary warehouse

covered by this Agreement, OSMCL shall provide Agency one (1) month's notice prior to ceasing

operations at the relevant location. Agency shall continue to provide Services to the relevant

location until such time as OSMCL ceases all operation at that location. Agency shall continue to

provide Services as described herein for manpower and shipments from the remaining primary

locations and warehouses. OSMCL shall not be liable to agency for any costs associated with any

lost business arising from the discontinuance of a location.

iii. Subletting

The agency shall not sublet, transfer or assign the contract or any part thereof, without the

previous written approval from OSMCL. In case the agency contravenes this condition, OSMCL

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shall be entitled to place the contract elsewhere at the risk and cost of the agency and all

expenses borne on this account shall be recovered from him.

iv. Independent Agency/non-exclusivity

1. The agency is performing the services as an independent agency of client. Nothing contained in

this agreement shall be construed to place OSMCL and the agency in a relationship as partners,

joint ventures, employer/employee or principal/agent, nor shall the agency be considered in any

sense an affiliate or subsidiary of client.

2. All of the agency’s personnel shall be considered its employees and under no circumstances shall

they be construed or considered to be employees or agents of OSMCL.

3. The agency shall pay and discharge, at its expense, any and all expenses, charges, fees and taxes

arising out of or incidental to the carrying on of its business including, without limitation,

workmen’s compensation, unemployment insurance and taxes levied or assessed with respect to

employees of the agency.

v. Illegal Gratification

1. Any bribe, commission, gift or advantage taken or promised to be taken by or on behalf of the

agency or his partner or agent or servant or any one of his authorized representative from the

users of OSMCL’s shall in addition to any criminal liability that the agency may incur, entitle

OSMCL rescind this contract and all other contracts with him, and to take any other action as

may be deemed fit by OSMCL.

2. The agency shall not lend to or borrow from or have or enter into any monetary dealings or

transactions either directly or indirectly with any employees of OSMCL and, if he shall do so,

OSMCL shall be entitled forthwith to rescind the contract and all other contracts with OSMCL.

3. Any question or dispute as to the commission of any offences or compensation payable to

OSMCL under these clauses shall be settled by the designated officer of OSMCL in such manner

as he shall consider fit and sufficient and his decision shall be final and conclusive.

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4. RATES & PAYMENT TERMS

a. Schedule of Rates & Evaluation

1. A fixed minimum amount will be payable to the agency for each calendar month for running of

vehicle for the period the vehicle is in use with OSMCL. The bidders should quote a lump-sum

rate for the vehicle for 2000 KM per month and use of 12 hours per day. For additional

kilometers run per month the bidders should quote per km rate, likewise the bidders should

quote a per hour rate for the duty beyond 12 hours per day. The total monthly kilometers will be

reckoned by adding the daily kilometers of use, which will be the difference between the

reporting mileage and the closing mileage on each day and no kilometers shall be permitted for

trips to garage. Likewise, the daily hours of use will be reckoned from the reporting time to

closing time for each day. Vehicle movement data will be fetched from GPS report.

2. The lump sum rate for each vehicle should be filled in carefully by the bidders after considering

all the aspects. No request for change or variation in rates or terms and conditions of the

contract shall be entertained on the grounds that the bidders had not understood the details as

mentioned in the contract, or did not understand or did not have full knowledge of terms &

conditions.

3. Any overwriting in the lump sum or per km rate should be avoided. In case of a mistake, the

mistake should be clearly cut and the correction should be signed in full by the bidders or his

authorized signatory in ink. In case there is any difference between the amount shown in

“figures” & “words” then the amount shown in words shall be considered as the correct figure.

4. The invoice will cumulate the kms travelled on all deployed vehicles by the agency in the state

and subtract the cumulative minimum Kms as provided in the “Financial bid” for all the vehicles

to arrive at the extra kms which are to be charged as per the point “B” of the “Financial Bid. E.g.

if there are 3 vehicles deployed by the agency and each travels 1500 Kms, 3000 Kms and 1800

Kms, the total travelled Kms are (1500+3000+1800= 6300 Km). The total minimum Kms = 2000*3

= 6000 Kms. The kms to be charged as per point “B” in “Financial Bid are (6300-6000=300 Kms).

5. The agency is bound to provide vehicle throughout the month. The vehicle in general shall be

used on weekdays but depending on the requirement it may be called for duty on Sunday or on

any official holidays for which no extra payment shall be made.

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6. In case of state medical emergencies the agency shall ensure that all the vehicles are available

round the clock (24 hours). OSMCL shall be bound to pay as per point “C” in the Financial Bid in

such cases.

7. The agency shall provide the manpower charges inclusive of all employer contributions of ESI,

EPF etc.

8. The financial evaluation will be done on the basis of the lowest quote for the vehicle and the

manpower as mentioned in the Financial Bid.

9. OSMCL will also pay the receipted charges which are in the nature of toll receipts, parking

receipts, & entry tax wherever & whenever applicable. OSMCL will also pay “Service tax” as

applicable.

10. The monthly hire charges for the vehicle shall include monthly charges of driver, repairs and

maintenance of vehicles, fuel, oil, registration charges, Road tax, Insurance charges, empty

running from garage to place of reporting and vice-versa and also any other incidental expenses

in running and maintenance of cars/vehicles any penalty levied by statutory authorities for any

reason whatsoever. Periodic maintenance of vehicles is mandatory at the cost of the agency

which shall be done only on Sundays except in emergency cases on other days.

11. The agency shall be required to pay all the other charges various other taxes & levies, if

applicable, fines, etc.

b. Payment to agency

1. The agency shall issue an invoice to OSMCL at the end of each month for the services rendered

under this agreement along with the requisite documents duly signed by the OSMCL Contracting

Officer representative for each location.

2. OSMCL will pay the agency for transport of products from warehouse at the rate agreed through

the tendering process.

3. OSMCL does not make any advance payments. Full payments will be made upon presentation of

original signed / stamped Invoices along with a copy of Log book for vehicle based on GPS

reports and attendance log for manpower in a mutually decided format duly acknowledged by

the contracting officer’s technical representative.

4. Agency will invoice OSMCL on the first business week of the month for the transportation

charges and manpower costs incurred in the previous month and will provide signed invoices to

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OSMCL monthly at the central location to the designated Contracting Officer technical

representative.

5. This payment will be made within 30 days after receipt of the original invoice along with the

relevant documents.

6. It will be the responsibility of the OSMCL to verify the invoices and inform the agency within

seven (7) days in case of any disputes regarding the contents of the invoice.

7. The final and balance payment will be made to the agency and will be payable within ten (10)

working days from the reworked invoice date if the initial 30 days timeline is overshot.

8. All Payments will be made in cheque or RTGS form and paid to the name indicated in the

Technical Bid unless agreed up during the signing of the agreement.

9. The agency shall make a claim for the services rendered under this contract to OSMCL within

three months of such service. In case, the bills are not preferred by the agency within three

months the circumstances under which the bills could not be preferred should be given by the

contactor along with the bills. The decision of the Contracting Officer in this regard will be final.

c. Rate Revision

i. Vehicle

1. There shall be no increase in the contract rate of the vehicles except for fuel charges during the

entire period of the contract i.e. for the initial period of 3 years + up to 24 months of extension.

2. The contracted rates shall remain operative throughout the contract period except for variation

in diesel prices which OSMCL on agency’s request will increase at six monthly frequencies @

0.3% for every 1% increase or decrease in base diesel price due to any government notification

etc. duly supported by documentary evidence. However, in case of decrease in base diesel price,

OSMCL will be free to revise decrease the rates on its own as per the guidelines, which again will

be at six months interval only.

3. First rate revision would be done only after 12 months of commencement of contract, w.e.f. 1st

of the month following completion of 12 months of commencement of contract. Subsequent

rate revisions would be after 12 months interval thereafter.

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4. The rate revision formula:

For 1st rate revision

% increase in contract rates = {(PX– PA) / PA }x (100) x (30/100) where

PX = Diesel price on 1st of the month following completion of initial five months of contract (as

applicable in city of contract); and

PA = Base Diesel price on the last date of submission of tender (in the state of Odisha).

For subsequent six monthly rate revisions

ii. Manpower

The manpower pricing under the contract shall be reviewed for pricing after completion of every

year and the agency shall be provided a window of 30 days to submit a proposal for price

escalation, which cannot exceed “Minimum wages” of personnel working as Delivery boys and

pickers.

The price escalation request has to accompany relevant explanation and reason, which shall be

discussed and closed mutually within 30 days of submission.

5. RESOLUTION OF DISPUTES

If dispute or difference of any kind shall arise between the Tender Inviting Authority/User

Institution and the successful bidder in connection with or relating to the contract, the parties

shall make every effort to resolve the same amicably by mutual consultations.

If the parties fail to resolve their dispute or difference by such mutual consultation within

twenty-one days of its occurrence, then, unless otherwise provided in the bid document, either

the Tender Inviting Authority/User Institution or the successful bidder may give notice to the

other party of its intention to commence arbitration, as provided the applicable arbitration

procedure will be as per the Arbitration and Conciliation Act, 1996 of India.

Venue of Arbitration: The venue of arbitration shall be the place from where the contract has

been issued, i.e., Bhubaneswar, Odisha.

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Applicable Law & Jurisdiction of Courts

The contract shall be governed by and interpreted in accordance with the laws of India for the

time being in force.

All disputes arising out of this bid will be subject to the jurisdiction of courts of law in

Bhubaneswar / High court of Odisha.

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ANNEXURE – I

Vehicle & Manpower Deployment Schedule

Sr. No District District Warehouse Address

No. of delivery locations

No of Vehicle

Material Handler

1 Angul Campus of Dist.Head Qr.Hospital Angul 44 1 2

2 Balasore Campus of Dist.Head Qr.Hospital Balasore 88 2 4

3 Baragarh Campus of Dist.Head Qr.Hospital Baragarh 62 2 4

4 Bhadrak Near Dist.Head Qr.Hospital Bhadrak 61 2 4

5 Bolangir Campus of Dist.Head Qr.Hospital Bolangir 62 2 4

6 Boudh Campus of Dist.Head Qr.Hospital Boudh 18 1 2

7 Cuttak Campus of City .Hospital Cuttack 89 2 4

8 Deogarh Campus of Dist.Head Qr.Hospital Deogarh 13 1 2

9 Dhenkanal Near Dist.Hq. Hospital Dhenkanal 49 1 2

10 Gajapati Near Campus of Dist.Head Qr.Hospital Gajapati,At/Po-Parlakhemundi 30 1 2

11 Ganjam Campus of Office of CDMO Ganjam At /Po-Berhampur 124 3 5

12 Jagatsinghpur Campus of Dist.Head Qr.Hospital Jagatsinghpur 47 1 2

13 Jajpur Campus of Dist.Head Qr.Hospital Jajpur 72 2 4

14 Jharsuguda Campus of Dist.Head Qr.Hospital Jharsuguda 23 1 2

15 Kalahandi Campus of Dist.Head Qr.Hospital Kalahandi At/Po-Bhawanipatna 64 2 4

16 Kandhamal Campus of Dist.Head Qr.Hospital Kandhamal 56 2 4

17 Kendrapara Campus of Dist.Head Qr.Hospital Kendrapara 56 1 2

18 Keonjhar Campus of Dist.Head Qr.Hospital Keonjhar 86 2 4

19 Khurda Campus of Dist.Head Qr.Hospital Khurda 78 2 4

20 Koraput Campus of Dist.Head Qr.Hospital Koraput 66 2 4

21 Malakangiri Campus of Dist.Head Qr.Hospital Malkangiri 37 1 2

22 Mayurbhanj Campus of Dist.Head Qr.Hospital 118 3 5

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Mayurbhanj At/Po-Baripada

23 Nabrangpur Campus of Dist.Head Qr.Hospital Nabarangpur 52 2 4

24 Nayagarh Near Campus of Dist.Head Qr.Hospital Nayagarh 51 1 2

25 Naupada Campus of Dist.Head Qr.Hospital Nuapada 24 1 2

26 Puri Campus of Dist.Head Qr.Hospital Puri 68 2 4

27 Rayagada Campus of office of CDMO Rayagada 51 2 4

28 Sambalpur Campus of Dist.Head Qr.Hospital Sambalpur 47 2 4

29 Sonepur Campus of Dist.Head Qr.Hospital Sonepur 27 1 2

30 Sundargarh Campus of Dist.Head Qr.Hospital Sundergarh 82 2 4

31 CDS Bhubaneswar

Campus of OSMCL, 24 1 3

32 SCB MCH, Cuttack

Campus of SCB MCH, Cuttack - - 2

33 MKCG, Berhampur

Campus of MKCG MCH, Berhampur - - 2

34 VSS MCH, Burla Campus of VIMSAR Burla, Sambalpur - - 2

35 Shishu-Bhawan, Cuttack

Campus of Shishu-Bhawan, Cuttack - - 1

36 AHHRC Cuttack Campus of AHHRC Cuttack - - 1

37 Capital hospital Camus of Capital hospital Bubaneswar - - 1

Total 37 49 105

*Note: figures are tentative & MD, OSMCL reserves the right to make necessary alteration at any point of time. By participation in the tender bidder agrees to depute vehicle with manpower to all location if contract is awarded.

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ANNNEXURE – II

TURNOVER CERTIFICATE

To

Managing Director,

OSMC Ltd.

Bhubaneswar, Odisha

We hereby certify that M/s________________________________ (the name of participant in the

tender) who is participating the tender for transporting of drugs/medical consumable/goods called by

OSMC Ltd. Bhubaneswar, Odisha having their office

at____________________________________(Address of office) has a turnover given as below :-

Turnover in the year of 2012-2013.RS.

Turnover in the year of 2013-2014.RS.

Turnover in the year of 2014-2015.RS.

We also certify that we have gone through the balance sheet and relevant documents of this firm and

the firm is a profit making firm for last 3 financial years.

The above information is correct and true.

CHARTERED ACCOUNTANT

NOTE: The turnover of other than participant will not be accepted.

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ANNEXURE – III

Declaration

To,

Managing Director,

OSMC Ltd.

I/We ________________________________ have carefully read the tender document and confirm our

eligibility as required. We solemnly declare that we have never been convicted by a court of law or

blacklisted / debarred on financial/administrative/technico-legal ground by any appropriate authority.

By submitting this bid we assure our agreement to the terms and conditions of tender and will abide by

the same if contract is awarded to us.

Currently running criminal/civil suits against our firm are:

(Write “NIL” if no court case pending otherwise give the list and enclose case detail)

Signature of the bidder:

With seal

NOTE: To be given in Rs. 100/- stamp paper

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ANNEXURE – IV

Sl no. Criteria Maximum

Marks

Marks

Claimed

1.

1. Years of Company standing: (To be calculated from date of inception)

3-5 year: 2.5 Marks

5-10 years: 5 Marks

More than 10 years: 10 Marks

10

2 Business Experience: (Exp. post 2010 will only be considered)

2.a

Integrated transport management: Number of similar or bigger vehicles

engaged under single contract/project. Copy of contract with list of

vehicles should be submitted.

10 - 20 Nos.: 5 points

21 – 30 Nos. : 10 points.

31 – 50 Nos. : 15 points

More than 50 vehicles : 20 points

20

2.b

d) Integrated Material management: Number of manpower

handled /engaged by the firm for material management (Picking,

Packing, Sorting, Racking, Delivery etc). (List of persons with

recent EPF or ESI proof should be enclosed)

50 - 100 no.s : 5 points

101 – 150 no.s : 10 points

More than 150 persons : 15 points

15

2.c

Type of commodity handled: (Copies of contract/proof to be submitted

in support of the type of commodities handled)

Non perishable goods, bulk materials : 5 points

Perishable goods/sensitive food articles : 10 points

Drugs and pharmaceuticals : 15 points

15

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3

Market Presence/Clientele: ( List of client with client certificate/copy of

contract should be enclosed against the claim)

Govt. / Semi govt./Public Sector: 2 marks each

Private Sector ( Associated with material handling): 1 mark each

10

4

Operational presence in Odisha: Copy/Proof of executing relevant

business activities (as in point no. 2 above) in Odisha should be

furnished.

10

5

Annual Turnover (last three Financial Years i.e. 2012-13, 2013-14 &

2014-15):

Rs.10-20 crore: 10 marks

More than Rs.20 -30 crore: 15 marks

Above Rs.30 crore:20 marks

20

Total 100

Note: All documents in support of the marks claimed must be enclosed, non submission of same will result

in awarding of ‘’Zero” marks.

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Annexure - V

General details of the Organization (Technical Bid)

Sr. No Header Details

1. Name of the Company/ Organization /Firm /Agency

2 Nature Of Business

3 Year of inception

4 Name details of the Proprietor, Director of Company/Organization/Firm/Agency Mobile No: Email Address:

5 Full Address of Regd. Office Telephone Number Fax. No. E-Mail Address

6 Company/Organization/Firm/ Agency Website

7 PAN No.

8 Employee Details: Unskilled Semi -Skilled Technically Qualified Managerial Others