OCTOBER 2015 VOLUME 1, ISSUE 3 - SNEA ChennaiOctober 2015 Volume 1, Issue 3 BSNL CHENNAI TELEPHONES 2 Affordable Internet at the Speed of Light End—to—End Optical Connectivity

OCTOBER 2015

VOLUME 1, ISSUE 3

एस. एम. कलावती, B.E., M.B.A., I.T.S.

मुख्य महाप्रबंधक चने्नई टेलीफोन S.M. KALAVATHI., B.E., M.B.A., I.T.S. Chief General Manager Chennai Telephones

भारत संचार ननगम लललमटेड (भारत सरकार का उपक्रम)

BHARAT SANCHAR NIGAM LIMITED

(A Government of India Enterprise)

78, परुसैवाक्कम हाई रोड, चेन्नई – 600010

78, Purasawalkam High Road, Chennai – 600 010.

दरूभाष / Phone: का./Off.:26426000 26425959

फैक्स / Fax :26414600

ई-मैल E-mail: [email protected]

Date: 30.10.2015

Dear Customer,

“Season’s Greetings”

We thank you very much for the encouraging response we received for the newly introduced plans viz

“Free Night Calling” & “Free Roaming” . This has resulted in less churn of our LL & BB Customers and also

brought many new mobile customers to our fold through MNP.

We are also getting positive feed-back from our customers who have enjoyed “Free Wi-fi Access” for 3

days for a duration of 30 minutes each from the “Hot Spots” installed near the Shore Temple in

Mahabalipuram.

In order to provide High Speed Internet connection, we are focusing on retail customers across the city by

extending “Fibre To The Home” Technology subject to feasibility. The advantage of BSNL FTTH over other

Internet Service Providers is that, the customer will be getting voice calls & also will be enjoying “Free

Night Calling” feature .

You may be aware that we have recently introduced a new promotional plan for 90 days w.e.f 26/08/2015

called “BBG Speed Combo ULD 1091” which has received overwhelming response. The salient features of

this plan are Download speed of 8Mbps up to 60 GB and thereafter 512kbps.

Similarly, customers who have got migrated to NGN switches have reported excellent Voice and BB speed.

We have received encouraging response from our esteemed customers and we will make all efforts to

make this News Letter more informative & meaningful

We look forward for your feed-back to improve our service.

Assuring you of our best services at all times,

Yours sincerely

(S.M.Kalavathi)

October 2015

Volume 1, Issue 3

BSNL CHENNAI TELEPHONES

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FTTH 1

FTTH features 2

BSNL Mobile TV 3

Important Numbers 4

Inside this issue: India's National Telecom Backbone and best

high speed internet access service

provider Bharat Sanchar Nigam Limited BSNL

has issued the Unlimited Internet Fiber

Broadband Plans which are more attractive

under Fibre to the Home (FTTH) Services

upto 100 Mbps Download Speed.

Quick Tip

Dial *99# from your mobile to know your Bank Balance

Enquiry, Statement, Fund Transfer and dial *99*99# from mo-

bile to know with which bank your AADHAAR number is

linked

October 2015

Volume 1, Issue 3

BSNL CHENNAI TELEPHONES

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Affordable Internet at the Speed of Light

End—to—End Optical Connectivity

Very High Speed Upto 100 Mbps

Double Voice Connections

Unlimited FREE calling at Night to any network in India

Efficient SOHO (Small Office, Home Office) - office from home - work from

home - with any bandwith on demand

Compatibility to all futuristic services

Popular Tariffs:

FIBRO combo ULD 999 @ 20Mbps

FIBRO combo ULD 1999 @ 60Mbps

FIBRO combo ULD 4999 @ 100Mbps

Contact Details

For Retail Bookings:

Mail to :[email protected], [email protected]. Call: 28267217

For Bulk bookings:

Mail to: [email protected] Call : 9444000345

Send SMS : FTTH to 9400054141

October 2015

Volume 1, Issue 3

BSNL CHENNAI TELEPHONES

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Quick Tip

While not browsing, keep the mobile network in 2G

mode to enhance the battery life

Now watch your favorite

programmes on the move.

BSNL offers facility to view TV

programmes on your mobile. The

activation process is very simple.

Enjoy combo vouchers with

Bundled data usage and TV such as

STV 103, 178, 179 and 182.

To activate,

1. Use My BSNL app

2. Visit your nearest CSC/retailer

shops.

BSNL Mobile TV (As on 15.10.2015)

MRP of STV Free Data No of Free Channels Validity

178 1GB 70 22

182 1GB 50 22

179 1GB 140 22

103 450MB 140 12

October 2015

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BSNL CHENNAI TELEPHONES

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SERVICE CONTACT NUMBER

BSNL Landline Complaints 1500

BSNL Broadband Complaints 1504

BSNL Mobile Complaints 1503

BSNL Leased Line (for local customers) 12676

BSNL Leased Line ( Others and VPN cir-

cuits)

18004251957 /

04425352126 (chargeable)

VAS Deactivation 155223

For complaints relating to BSNL Chennai [email protected]

Police 100

Traffic Police 103

Ambulance 108

Fire Control 101

Ambulance of fire Services Dept 102

Child Helpline 1098

Women Helpline 1091

Chennai Corporation complaints 1913 (chargeable)

TN EB complaints 1912 (chargeable)

Blue Cross (for rescues and emergencies) 04422300666 / 22300655 (chargeable)

Blue cross ambulance 04422354959 (chargeable)

To catch snake 04422200335 (chargeable)

JAI HIND

Send your feedback to [email protected]