City of Dania Beach Fire-Rescue Department “Advancing Service Through Caring “ To: J.R. Fernandez, Fire Chief From: Michael Cassano, Deputy Fire Chief Date: November 10 th , 2010 Re: Monthly Report – October 2010 Chief Fernandez, provided herein is the monthly report for October 2010. I have additionally provided within this report, comparative October data over the previous several years. The report focuses on all aspects of; Emergency Operations, Administration, and Customer Service. Information provided in this report was taken from various data elements that are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks, NFPA recommendations, and Insurance Service Organization (ISO) standardization requirements. PILLARS : OPERATIONAL IMPROVEMENT, CUSTOMER SERVICE, HEALTH, SAFETY, WELLNESS, AND FISCAL RESPONSIBILITY New (9) personnel SAFER Grant employees and (3) employees replaced due to mid-year retirements, activated into full time duty as of October 11, 2010. The employees were paced through a two week orientation process with focused areas of; necessary training competencies, Page 1
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City of Dania Beach Fire-Rescue Department
“Advancing Service Through Caring “
To: J.R. Fernandez, Fire Chief
From: Michael Cassano, Deputy Fire Chief
Date: November 10th, 2010
Re: Monthly Report – October 2010
Chief Fernandez, provided herein is the monthly report for October 2010. I have additionally provided within this report, comparative October data over the previous several years. The report focuses on all aspects of; Emergency Operations, Administration, and Customer Service. Information provided in this report was taken from various data elements that are continually reviewed with respect to overall; productivity, timeliness, service delivery benchmarks, NFPA recommendations, and Insurance Service Organization (ISO) standardization requirements.
New (9) personnel SAFER Grant employees and (3) employees replaced due to mid-year retirements, activated into full time duty as of October 11, 2010. The employees were paced through a two week orientation process with focused areas of; necessary training competencies, assurance of physical conditioning, Emergency Medical Service operations. Dania Beach service delivery model, fire suppression and equipment familiarization, along with organizational theory and delivering great customer service that is directed around the core departmental values and a MISSION to serve the public with passion.
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PILLARS: OPERATIONAL IMPROVEMENT, PROFESSIONAL DEVELOPMENT, CUSTOMER SERVICE
Operational ImprovementProfessional DevelopmentCustomer Service / Community Outreach
October 2010 Total Hours: 2109
Pillar:
TRAINING
EO Training
Computer TrainingAuto pulseCommand and
Communication
Physical Fitness
Protocol TrainingExtrication
Vehicle Maintenance
Behavioral Emergencies
Premise surveys
OtherEMSFire
EMS16%
Other16%
Fire/ISO68%
October 2009 Total Hours: 1461
EO Training
Probationary EmployeeAuto PulseCommand and
Communications
Tablet PCRNew ProtocolsRopes and Knots
Vehicle MaintenanceStrokePremise Survey
OtherEMSFire
EMS14%Other
3%
Fire/ISO83%
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DANIA BEACH FIRE RESCUE GRANT AWARD STATUS:
SAFER GRANT: Starting date of October 11th 2010. In all 9 SAFER Grant employees hired, 3 employees hired as replacements for personnel who had retired during the past budget year. All Human Resource related activities, fire equipment, personal protective clothing, measured, ordered, and delivered to each of the 12 new employees. All the required field training, competencies in both areas of fire and medical services were reviewed.
MEDICAL CARTS: Dania Beach Fire Rescue has taken delivery of the first of two very specialized and EMS customized medical carts that were won as part of a county-wide grant application process that EMS Division Chief Ben Rudbeck developed. There was seen to be an ongoing need for fire rescue personnel to utilize a medical transport cart to reach patients in need of medical treatment during community events, seeing that need, the department designed and developed an Emergency Medical competitive grant application. The picture is that of a medical cart, completely customized to serve our citizens and visitors, built around ease of scene access, room for an official stretcher, and paramedics to perform treatments as required. The medical cart is now set to be used at our community and public events.
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During the month of October, Dania Beach Fire Rescue took delivery of our second Pierce Velocity, 75’ Ladder Quint. This apparatus is specifically designed to affect higher rescues efforts, on some of the newer building
designs, also providing for additional cabinet storage space for advanced medical equipment, extrication supplies, ISO and NFPA required equipment, and improved overall vehicle safety standards.
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Through an ongoing effort to reach firefighters with a monthly safety tip, Captain Bruce Liem developed and instituted “THE SAFETY ZONE” The whimsical approach to firefighter safety tips is presented each month to all personnel
through the on-shift Battalion chief. The idea is captured through the to use of a poster and message to drive home a critical safety principal. This month the theme, that of using Premise Surveys to familiarize firefighters to the possible
dangers found within differing structures around Dania Beach.
Along with it’s safety principals, the usage of an active Premise Survey Program fulfills principals within our Fiscal Responsibility PILLAR, with both improvements to a future ISO rating and company officer inspection revenue.
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Emergency ResponsesTotal Calls For Service October 2010 = 567
Total Calls For Service October 2009 = 594
Fire Alarms8%
Emergency Medical
77%
Service/Good Intent12%
Fires and Hazards
3%
0
20
40
60
80
100
120
140
160
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov
GivenReceived
Automatic AidOctober 2010 Given 81 Received 106October 2009 Given 102 Received 106
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FIRE PREVENTION & LIFE SAFETY DIVISION: Presented below are the Fire Prevention Division productivity figures
for October 2010, with previous year comparatives for trending assessment purposes. The report which tracks a
current “turn-around-time” for plan reviews, has reached a “customer friendly” processing rate of a plan review done in
just one day!
Inspected Properties:
2010: 253
2009: 254
2008: 332
Square Footage Reviewed # Plans Time Spent Turn-around Time Back to Customer
2010: 208,000 42 40 hrs 1.1 Days
2009: 1.9 Million 49 30 hrs 1.4 Days
2008: 2.9 Million 72 74 hrs 3.1 Days
Fees:
Submitted October to Finance (without impact fees / matches H.T.E.):