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OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market Consultant
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OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

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Page 1: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Scanning for Planning

Alane Wilson, MLIS, Senior Library Market Consultant

CIL 2006Alane Wilson

Senior Library Market Consultant

Page 2: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Trend Spotting started here for Trend Spotting started here for OCLCOCLC

Page 3: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Why Do This?

Western Union

Personal computer

Amazoogle, YaBay,

Skating where the puck will be

Page 4: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Futuring: 4 Questions

Can we predict the future?

Can we know the future?

Can we control the future?

Can we influence the future?

NONO

YESYES

NONO

YESYES

Page 5: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

The Four Types of Change

Continuous Discontinuous

TrendsAging

Economic growth

EventsFall of Berlin Wall

September 11

ImprovementsMarket shareFewer defects

TransformationsNew leadership

New vision

Giv

en

Ch

osen

From Dr Peter C Bishop, University of Houston From Dr Peter C Bishop, University of Houston

Page 6: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Prediction and Forecasting

Prediction

Physical evidence

Strong assumptions

Unitary phenomenon

Higher quality inferences

Forecasting

Intangible evidence

Weak assumptions

Multiple possibilities

Lower quality inferences

From Dr Peter C Bishop, University of Houston From Dr Peter C Bishop, University of Houston

Page 7: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Short-term horizon Long-term horizon

Single domain Many domains

Few factors Many factors

Focus on continuity Focus on discontinuity

Hide uncertainty Reveal uncertainty

Single forecast Alternative forecasts

Quantitative techniques Qualitative techniques

Traditional Forecasting Futures Forecasting

Forecasts - Two Approaches

From Dr Peter C Bishop, University of Houston From Dr Peter C Bishop, University of Houston

Page 8: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Scenarios enhance

creativity in visioning

Scanning for trends

Identify key forces

Scenario matrix narratives

Vision

Mission

Goals

Likely and alternative futures Preferred Futures

Generation of new strategies

Evaluation of new andexisting strategies

Strategic priorities and plan of actionDiagram from the Institute for Alternative Futures www.altfutures.com

Are strategies robust? Do they work in most

or all scenarios?

Do strategies align with vision, mission

and goals?

Page 9: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

What is Environmental Scanning?

“Environmental scanning focuses on the identification of emerging issues, situations and potential pitfalls that may affect an organization…in essence, it is a method for identifying, collecting and translating information about external influences into useful plans and decisions.”

Kendra S Albright, “Environmental Scanning: Radar for Success.” Information Management Journal, 38(3), May/June 2004.

Page 10: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 11: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Content of an Environmental Scan STEEP

Social, technological, environmental, economic, political landscapes

PEST(LE)

Political, economic, social, technology (legislative, environmental)

SETRLL

Social, economic, technology, research & learning, libraries

Whatever!

Page 12: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Trend Spotting

It’s about observing, reading, musing, synthesizing and understanding

Page 13: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

This Isn’t a Trend

It’s a disaster…

Best not to be here

Page 14: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

The 3 Main Challenges

Management and corporate culture

They’re just not that into trends

Resources

Time, funds, attention

Understanding and applying trends

Thinking BIG and…so what?

Page 15: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Management and corporate culture

Page 16: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Resources

Too much, not enough, too expensive, no time, who cares I’m retiring…

Page 17: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Understanding and Applying Trends

Back to STEEP, PEST and SETRLL

Page 18: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

The Amazoogle* Effect

Comprehensive

Accessible

Immediate gratification

Market-of-One

*Coined by Lorcan Dempsey,OCLC VP of Research

Page 19: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Convenience Trumps Quality

Scientists: Google

Yahoo

PubMed

Librarians: Science Direct

ISI Web of Science

MedLine

Source: John Regazzi, “The Battle for Mindshare: A battle beyond access and retrieval” http://www.nfais.org/publications/mc_lecture_2004.htm

“In a survey for this lecture, librarians and scientists were asked to name the top scientific and medical search resources that they use or are aware of.  The difference is startling.”

Page 20: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

LibrariesLibraries in the “infosphere” 2004in the “infosphere” 2004

Published

Content

Published

Content

Institutional

Content

Institutional

Content

Special

Collections

Special

Collections

Web ContextWeb Context

Page 21: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

College Students - Use of electronic resources

Q855

Page 22: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Why haven’t you ever used the online library Web site?

Page 23: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

How do you select which electronic information source to use?

Q715

Page 24: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

…is the information you get from library sources more or less trustworthy than information you get from search engines?

0

20%

40%

60%

70%

80%

50%

30%

10%

TotalRespondents

AustraliaSingapore

India

Canada UnitedKingdom

UnitedStates

22%

69%

9%

24%

66%

10%

28%

60%

12%18%

75%

7%

21%

70%

9%

Library sources more trustworthy Library sources less tr

Q1205

Page 25: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

…is the information you get from library sources more or less trustworthy than information you get from search engines?

Q1205

Page 26: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Decreased activities due to Internet use

Read thenewspaper

Readbooks

Watch television

Listen to the radio

Visit with friends/family

in person

39%

21%

14%

26%

26%

Page 27: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

“Lifestyle fit” of information sources

0

10%

20%

30%

40%

50%

60%

Library OnlineLibrary

Bookstore

Fits perfectlywithyour lifestyle

Is agood fit foryour lifestyle

Somewhat fits your lifestyle

Does not fityour lifestyle

OnlineBookstore

Total Respondents Q1345

Page 28: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

The Library – An Idea Amplifier?

“If a CEO can see his company as primarily an idea amplifier, then he can understand his "brand" properly. Vision doesn't require molecules, it never did. What it requires is something worth believing in.”

Hugh Macleod – gapingvoid.com

Page 29: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Last Thoughts…Finding a Vision

“We are here to find meaning. We are here to help other people do the same. Everything else is secondary.”

Hugh Macleod – gapingvoid.com

Page 30: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 31: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 32: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 33: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 34: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 35: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 36: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 37: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 38: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

Page 39: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

The Internet of Things

“spimes” & “blogjets”

Page 40: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

So long, and thanks for all the fish

Page 41: OCLC Online Computer Library Center Scanning for Planning Alane Wilson, MLIS, Senior Library Market Consultant CIL 2006 Alane Wilson Senior Library Market.

OCLC Online Computer Library Center

I’d like to acknowledge the ideas and content I’ve used here from Dr. Peter C. Bishop, futurist and faculty member at the University of Houston, and from Trendwatching.com, a trendspotting company.