OB

Choose Any One.

Marks : 2

1. From the given information identify the morale indicator :-

a)

b)

c)

d)

Entrance interviewsOvertimeExit interviewsIncrease in sales

Choose all that Apply.

Marks : 2

2. Select the relevant parts of the communication process :-

a)

b)

c)

d)

EncodingReceiverDecodingSupervisor


Marks : 2

3. What are the determinants of job satisfaction?

a)

b)

Zero colleaguesEquitable rewardsSupportive colleaguesMentally challenging work

c)

d)

True / False

Marks : 2

4. Feeling of insecurity usually makes a man under-productive.

TrueFalse

5. What are the categories of stress as stated by Dr.Pestonji?

a)

b)

c)

d)

DistressEustressHypo stressCaused stress

6. With reference to the cave man, it is said that in case of any life threatening event, the adrenaline used to be secreted in the blood stream. This secretion resulted in creation of additional energy for the body to either face the situation or run away. What is the popular name of this mechanism?

a)

b)

c)

d)

FightFight or flightFlightFlight and flight

Select Answer from the List

Marks : 2

7. Traditional win-lose situations can be solved using negotiations.


Marks : 2

8. Which of the given theories represent the traditional approaches to understanding the complex personality?

a)

b)

c)

d)

IntrapsychicPhysiognomyTraitSelf-theory


Marks : 2

9. According to Herzberg, there are two sets of factors at the work life, viz. the motivators and the factors.

10. Effective communication can be seen as the foundation of modern organizations.

TrueFalse

11. Organization with a strong culture has :-

a)Strict rules and regulations

b)

c)

d)

Practices that include employee participationAutocratic organizational structureResistance to change

True / False

Marks : 2

12. Psychology is the science of human behaviour.

TrueFalse

True / False

Marks : 2

13. Fred Luthans is known as the father of "Scientific Management".

TrueFalse


Marks : 2

14. The team whose members collaborate through use of various information technologies is known as team.

Choose Any One.

Marks : 2

15. John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by

John?

a)

b)

c)

d)

EncodingDecodingFeedbackTransference


Marks : 2

16. What are the principles of job enlargement?

a)

b)

c)

d)

Challenging the employees by increasing the expected productionChallenging the organization by increasing the expected salesAdding other tasks to the jobRotating the assignments


Marks : 2

17. According to the term hedonism the characteristics of human behavior are:-

a)

b)

c)

d)

RationalIrrationalDeliberateComfort oriented


Marks : 2

18. The concept of organizational stress was first evolved in the classic work of .

True / False

Marks : 2

19. Illumination Experiment is a part of Hawthorne experiments.

TrueFalse

Choose Any One.

Marks : 2

20. According to Freud's theory, what is considered to be the executive part of the personality only because it controls the gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?

a)

b)

c)

d)

The idEgoSuperegoThe guilt

True / False

Marks : 2

21. The content theories are concerned with identifying the needs that people have and how needs are prioritized.

TrueFalse

Choose Any One.

Marks : 2

22. Which organization model was in existence at the time of Industrial revolution?

a)

b)

c)

d)

AutocraticCustodialCollegialSupportive

True / False

Marks : 2

23. Rest provides the opportunity to recover from fatigue.

TrueFalse


Marks : 2

24. Before a particular organizational change is shaped and implemented effectively, certain minimum number of steps need to be followed; viz.:-

a)

b)

c)

Recognize the forces demanding changeDiagnose the problemRecognize the need for the changeTerminate the problem

d)

Description Attempted Question : 25 / 47

True / False

Marks : 2

25. According to Freud, the human mind is composed of three elements; viz. the unimportant, the important and the utmost important.

TrueFalse

Match The Following

Marks : 5

26.

1. Accommodating style 1. WIN - LOSE approach

2. Collaborating style 2. WIN SOME - LOSE SOME approach

3. Compromising style 3. WIN - WIN approach

4. Avoiding style 4. WIN ALL - LOSE SOME approach

5. LOSE - LOSE approach

6. LOSE - WIN approach


Marks : 2

27. The formation of specific goals, feedback on progress towards the goals and reinforcement of desired behavior all stimulate .


Marks : 2

29. The major determinants of personality of an individual can be studied under few broad headings, viz. :-

a)

b)

c)

d)

BiologicalEducationCulturalSituation

Choose Any One.

Marks : 2

30. Organizational Behaviour studies the importance of :-

a)

b)

c)

d)

Systems in organizationHuman elements in the organizationCulture of the organizationProcedures and processes of the organization

True / False

Marks : 2

31. The intensity of stimulus implies that the more intense the stimulus, the less is the likelihood that it will be perceived.

TrueFalse

Choose Any One.

Marks : 2

32. Ram and Bharat are a part of the cost cutting team. In one of the meeting, it was seen that Bharat was very dominating and confident about his strategies. Ram agreed to his strategies but was unhappy about the implementation plan of Bharat. However, in the interest of the group Ram did not argue any further. How will you classify the act of Ram with reference to relationship oriented roles?

a)

b)

c)

d)

EncouragementGate keepingHarmonizingCompromise


Marks : 2

33. In an organization the chairs in the reception area are kept facing one another. What is your perception about this organization?

a)

b)

c)

d)

It’s a friendly organization.The organization is rigid in nature.The atmosphere is more tense in this organization.It’s an unfriendly organization.


Marks : 2

34. Manager's role changed from that of a leader to that of partner in a type of organization.

Choose Any One.

Marks : 2

35. In Collegial organization model employee psychological result is :-

a)

b)

c)

d)

Dependence on bossDependence on organizationParticipationSelf-discipline


Marks : 2

36. Organizational conflicts created due to personality difficulties may lead to job .


Marks : 2

37. Organizational objectives can be achieved by :-

a)

b)

c)

d)

Group workDivision of labourHierarchy of authorityIncentive plans


Marks : 2

38. Cultural are words, gestures and pictures or other physical objects that carry a particular meaning with the culture.


Marks : 2

39. Commanlities and differences suggest in certain respects, every person is like

a)

b)

c)

d)

All other peopleSome other peopleNo other personNone of above

Choose Any One.

Marks : 2

40. Lata was in a meeting with her manager, Mr.Rai. Mr.Rai was very angry with Lata and was scolding her. Lata's body chemistry was changing. However, neither she could fight physically with Mr.Rai nor could she leave her job. Thus, her adrenaline was metabolized which was causing various balancing and self correcting mechanisms in her body. What do you expect to be the result of all these reactions of Lata?

a)

b)

c)

d)

Psychosomatic diseasesPhysiological diseasesPhysical diseasesCorporeal diseases

Choose Any One.

Marks : 2

41. The term LOC in the study of personality stands for:-

a)

b)

c)

d)

Lack of controlLine of controlLocus of controlLoss of control


Marks : 2

42. An employee whose skill set combines good training and high performance goals, implies that he has .


Marks : 2

43. Identify the steps involved in morale surveys :-

a)

b)

c)

d)

Drafting of questionnairesInterviewing peopleAnalyzing collected dataReviewing past performance

Match The Following

Marks : 5

44.

1. Interviews 1. Expensive

2. Questionnaires 2. Potentially confound problems

3. Observations 3. Potential validity problems

4. Secondary data 4. Observer apathy

5. Non-emphatic

6. Observer bias

Match The Following

Marks : 5

45.

1. Ego 1. All port

2. Traits 2. Sheldon

3. Physical structuring 3. to sound through

4. Ideal self 4. Roger

5. Per sonare 5. Frend

Match The Following

Marks : 5

45.

1. Ego 1. All port

2. Traits 2. Sheldon

3. Physical structuring 3. to sound through

4. Ideal self 4. Roger

5. Per sonare 5. Frend


Marks : 2

47. In which organization models, managers did not bother to create an atmosphere which was conducive to the development of the employees?

a)

b)

c)

d)

CollegialSupportiveAutocraticCustodial


Marks : 2

48. Allport emphasizes the of personality.

True / False

Marks : 2

49. An illusion may be taken as a form of perception that badly distorts reality.

TrueFalse

Choose Any One.

Marks : 2

50. Many of our prejudices operate at the :-

a)

b)

c)

d)

Conscious levelUnconscious levelPre-conscious levelSub-conscious level


Marks : 2

51. The process by which a third party helps two or more other parties to resolve their conflicts is known as .

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer Question From the given information identify the morale indicator :-

Correct Answer

Exit interviews

Your Answer Exit interviews

Multiple Choice Multiple Answer Question Select the relevant parts of the communication process :-

Correct Answer

Encoding , Receiver , Decoding

Your Answer Encoding , Receiver , Decoding

Multiple Choice Multiple Answer Question The cost of tensions and worries created by wrong kind of

personalities are enormous in terms of. Correct Answer

Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Your Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Multiple Choice Multiple Answer Question The major determinants of personality of an individual can be

studied under few broad headings, viz. :- Correct Answer

Biological , Cultural , Situation

Your Answer Biological , Cultural , Situation

Multiple Choice Single Answer Question Organizational Behaviour studies the importance of :-

Correct Answer

Human elements in the organization

Your Answer Human elements in the organization

True/False Question The intensity of stimulus implies that the more intense the

stimulus, the less is the likelihood that it will be perceived. Correct Answer

False

Your Answer True

Multiple Choice Multiple Answer Question In an organization the chairs in the reception area are kept

facing one another. What is your perception about this organization?

Correct Answer

The organization is rigid in nature. , The atmosphere is more tense in this organization. , It’s an unfriendly organization.

Your Answer The organization is rigid in nature. , The atmosphere is more tense in this organization. , It’s an unfriendly organization.

Select The Blank Question Manager's role changed from that of a leader to that of partner

in a ________ type of organization. Correct Answer

Collegial

Your Answer Collegial

Multiple Choice Single Answer Question In Collegial organization model employee psychological result is

:- Correct Answer

Self-discipline

Your Answer Participation

Select The Blank Question Organizational conflicts created due to personality difficulties

may lead to job ________. Correct Answer

Dissatisfaction

Your Answer Dissatisfaction

Multiple Choice Multiple Answer Question Organizational objectives can be achieved by :-

Correct Answer

Hierarchy of authority , Group work , Division of labour

Your Answer Group work , Division of labour , Incentive plans

Select The Blank Question Cultural ________ are words, gestures and pictures or other

physical objects that carry a particular meaning with the culture. Correct Answer

Symbols

Your Answer Values

Multiple Choice Multiple Answer Question Commanlities and differences suggest in certain respects, every

person is like Correct Answer

All other people , Some other people , No other person

Your Answer All other people , Some other people , No other person

Multiple Choice Single Answer Question Lata was in a meeting with her manager, Mr.Rai. Mr.Rai was

very angry with Lata and was scolding her. Lata's body chemistry was changing. However, neither she could fight physically with Mr.Rai nor could she leave her job. Thus, her adrenaline was metabolized which was causing various balancing and self correcting mechanisms in her body. What do you expect to be the result of all these reactions of Lata?

Correct Answer

Psychosomatic diseases

Your Answer Corporeal diseases

Multiple Choice Single Answer Question The term LOC in the study of personality stands for:-

Correct Answer

Locus of control

Your Answer Locus of control

Select The Blank Question An employee whose skill set combines good training and high

performance goals, implies that he has ________ .

Correct Answer

High productivity

Your Answer High productivity

Multiple Choice Multiple Answer Question Identify the steps involved in morale surveys :-

Correct Answer

Drafting of questionnaires , Interviewing people , Analyzing collected data

Your Answer Drafting of questionnaires , Interviewing people , Analyzing collected data

Match The FollowingQuestion Correct Answer Your Answer

Personality Behaviour Behaviour

Attitude Respond Respond

Value Judgment Judgment

Opinion Expression Expression

Multiple Choice Multiple Answer Question In which organization models, managers did not bother to create

an atmosphere which was conducive to the development of the employees?

Correct Answer

Autocratic , Custodial

Your Answer Supportive , Autocratic , Custodial

Select The Blank Question Allport emphasizes the ________ of personality.

Correct Answer

Uniqueness

Your Answer Similitude

True/False Question An illusion may be taken as a form of perception that badly

distorts reality. Correct Answer

True

Your Answer True

Multiple Choice Single Answer Question Many of our prejudices operate at the :-

Correct Answer

Sub-conscious level

Your Answer Pre-conscious level

Select The Blank Question The process by which a third party helps two or more other

parties to resolve their conflicts is known as ________. Correct Answer

Mediation

Your Answer Confrontation

Multiple Choice Multiple Answer Question What are the determinants of job satisfaction?

Correct Answer

Equitable rewards , Supportive colleagues , Mentally challenging work

Your Answer Equitable rewards , Supportive colleagues , Mentally challenging work

True/False Question Feeling of insecurity usually makes a man under-productive.

Correct Answer

True

Your Answer False

Multiple Choice Multiple Answer Question What are the categories of stress as stated by Dr.Pestonji?

Correct Answer

Distress , Eustress , Hypo stress

Your Answer Distress , Eustress , Hypo stress

Multiple Choice Single Answer Question With reference to the cave man, it is said that in case of any life

threatening event, the adrenaline used to be secreted in the blood stream. This secretion resulted in creation of additional energy for the body to either face the situation or run away. What is the popular name of this mechanism?

Correct Answer

Fight or flight

Your Answer Fight or flight

Select The Blank Question Traditional win-lose situations can be solved using ________

negotiations. Correct Answer

Distributive

Your Answer Inter-organizational

Multiple Choice Multiple Answer Question Which of the given theories represent the traditional approaches

to understanding the complex personality? Correct Answer

Intrapsychic , Physiognomy , Trait

Your Answer Intrapsychic , Trait

Select The Blank Question According to Herzberg, there are two sets of factors at the work

life, viz. the motivators and the ________factors. Correct Answer

Hygiene

Your Answer Hygiene

True/False Question Effective communication can be seen as the foundation of

modern organizations. Correct Answer

True

Your Answer True

Multiple Choice Single Answer Question Organization with a strong culture has :-

Correct Answer

Practices that include employee participation

Your Answer Autocratic organizational structure

True/False Question Psychology is the science of human behaviour.

Correct Answer

True

Your Answer True

True/False Question Fred Luthans is known as the father of "Scientific Management".

Correct Answer

False

Your Answer False

Select The Blank Question The team whose members collaborate through use of various

information technologies is known as ________ team. Correct Answer

Virtual

Your Answer Virtual

Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new

product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?

Correct Answer

Transference

Your Answer Encoding

Multiple Choice Multiple Answer Question What are the principles of job enlargement?

Correct Answer

Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments

Your Answer Challenging the employees by increasing the expected production , Adding other tasks to the job , Rotating the assignments

Multiple Choice Multiple Answer Question According to the term hedonism the characteristics of human

behavior are:- Correct Answer

Rational , Deliberate , Comfort oriented

Your Answer Irrational , Deliberate , Comfort oriented

Select The Blank Question The concept of organizational stress was first evolved in the

classic work of ________. Correct Answer

Kahn et al

Your Answer James Carter

True/False Question Illumination Experiment is a part of Hawthorne experiments.

Correct Answer

True

Your Answer True

Multiple Choice Single Answer Question According to Freud's theory, what is considered to be the

executive part of the personality only because it controls the

gateway of action, selects the features of the environment to which it will respond and decides what instincts will be satisfied?

Correct Answer

Ego

Your Answer Ego

True/False Question The content theories are concerned with identifying the needs

that people have and how needs are prioritized. Correct Answer

True

Your Answer True

Multiple Choice Single Answer Question Which organization model was in existence at the time of

Industrial revolution? Correct Answer

Autocratic

Your Answer Autocratic

True/False Question Rest provides the opportunity to recover from fatigue.

Correct Answer

True

Your Answer True

Multiple Choice Multiple Answer Question Before a particular organizational change is shaped and

implemented effectively, certain minimum number of steps need to be followed; viz.:-

Correct Answer

Recognize the forces demanding change , Diagnose the problem , Recognize the need for the change

Your Answer Recognize the forces demanding change , Diagnose the problem , Recognize the need for the change

True/False Question According to Freud, the human mind is composed of three

elements; viz. the unimportant, the important and the utmost important.

Correct Answer

False

Your Answer False


Avoiding style LOSE - LOSE approach LOSE - LOSE approach

Accommodating style LOSE - WIN approach LOSE - WIN approach

Collaborating style WIN - WIN approach WIN - WIN approach

Compromising style WIN SOME - LOSE SOME approach

WIN SOME - LOSE SOME approach


Marks : 2

3. Communication provides a means to release and for fulfillment of social needs.

Choose Any One.

Marks : 2

4. Who has given the following definition of Organizational Behaviour as, "understanding, predicting and controlling human behaviour at work"?

a)

b)

c)

d)

Keith DavisStephen RobinsEdward StrongFred Luthans


Marks : 2

5. Identify the situations which reflect upward communication :-

a)

b)

c)

d)

Performance reports of workers, to be reviewed by the supervisorSuggestion boxes kept in the worker's canteenEmployee attitude surveysIssue of bulletins to workers


Marks : 2

6. Personality is affected by which of the following factors?

a)

b)

c)

d)

HeredityCultureNature of jobFamily


Marks : 2

7. The Intrapsychic theory suggests that the human mind is composed of :-

a)

b)

Preconscious mindConscious mindUnconscious mind

c)

d)

Subconscious mind


Marks : 2

8. Identify the factors which may influence how a person perceives another person.

a)

b)

c)

d)

Characteristics of the person being perceivedCharacteristics of the perceiverThe situation or context beyond control of the perceiverThe situation or context within which the perception takes place

True / False

Marks : 2

9. Different styles of leadership can produce different, complex reactions from the same group.

TrueFalse

Choose Any One.

Marks : 2

10. According to the equity theory, how do you define the point when equity occurs?

a)

b)

c)

Person's outcomes < Other's outcomesPerson's outcomes > Other's outcomesPerson's outcomes = Other's outcomesPerson's outcomes < Other's incomes

d)


Marks : 2

11. Scientific management movement sought to improve productivity by :-

a)

b)

c)

d)

Rationalizing the workIntroduction of various wage plansIntroduction of incentive plansIntroduction of retirement plans

Choose Any One.

Marks : 2

12. Identify the factor which increases the individual's sensitivity to those stimuli which he considers relevant for his satisfaction.

a)

b)

c)

d)

External factorMotivational factorOrganizational factorSocial factor

Choose Any One.

Marks : 2

13. John had thought of a very innovative idea to launch the new product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?

a)

b)

c)

d)

EncodingDecodingFeedbackTransference


Marks : 2

14. The techniques such as interviews, questionnaires, etc. are used in the stage related to management of change.

Choose Any One.

Marks : 2

16. Human being is described as "basically a battlefield" in the context to :-

a)

b)

c)

d)

Blake and Mutan theoryFreud's theory of personalityTVS Rao's theory of HRDAllport's theory of personality


Marks : 2

17. When an autocratic leader chooses to give rewards to his employees, then his style becomes -autocratic style.

True / False

Marks : 2

18. Stress affects different people but in the same manner.

TrueFalse


Marks : 2

19. The different types of fatigue are :-

a)

b)

c)

d)

MentalSocialPhysicalPsychological

True / False

Marks : 2

20. Morale indicates a group phenomenon.

TrueFalse


Marks : 2

21. According to Freud, the most important characteristic of is that it has the ability to distinguish between mental images and actual sources of tension release.


Marks : 2

22. Which of the given theories represent the traditional approaches to understanding the complex personality?

a)

b)

c)

d)

IntrapsychicPhysiognomyTraitSelf-theory


Marks : 2

23. Which are the main personal stressors stated by Yoga?

a)

b)

c)

d)

Change in job responsibilitiesState of helplessnessJealouslyTemptations

True / False

Marks : 2

24. At the norming stage, the team is involved in defining goals.

TrueFalse


Marks : 2

25. The phase is considered to be the most crucial phase in the management of change.


Marks : 2

26. The conflict arises from incompatibility between expected outcomes and one's capacity to achieve them.

Choose Any One.

Marks : 2

27. In Organizational Behaviour, 'caused behaviour' means :-

a)

b)

c)

d)

People behave at work because they are being paid to behave in a particular way.By his own behaviour, a manager can affect how an employee behaves.Organizational environment do not affect behavior of an employee.People behave as they like to behave in an organization.

True / False

Marks : 2

28. In order to understand, predict and control human behavior, it is important to study his family background.

TrueFalse


Marks : 2

29. Commanlities and differences suggest in certain respects, every person is like

a)

b)

c)

d)

All other peopleSome other peopleNo other personNone of above

Match The Following

Marks : 5

30.

1. Paternalistic attitude 1. Bureaucratic organization

2. Participation 2. Collegial organization

3. Scientific and professional employees 3. Custodial organization

4. Theory X 4. Monopolistic organization

5. Supportive organization

6. Autocratic organization

Choose Any One.

Marks : 2

32. Mr. Roy, manager of the quality assurance department, wishes to standardize the reporting procedure. He wishes to instruct the employees, weekly, as to their routine activities. What medium of communication should be used by Mr. Roy?

a)

b)

c)

BulletinsSpeechesVideo conferencingFace-to-face conversation

d)


Marks : 2

33. Identify which of the given theories pertain to the category of content theories :-

a)

b)

c)

d)

Maslow's hierarchy theoryVroom's expectancy theoryAlderfer's ERG needs theoryFredrick Herzberg's two factor theory


Marks : 2

34. The factor of implies that an individual may attend to moving objects in their field of vision that to static objects.

Choose Any One.

Marks : 2

35. One of the theorists has worked extensively on traits in various work settings employing a number of psychological measures. On the basis of factor analysis he developed factor concepts such as tender-mindedness, somatic anxiety, dominance, etc. Who is the person who has done all this?

a)

b)

c)

d)

Sigmund FreudSheldonCattellAllport


Marks : 2

36. According to Frend the human mind is composed of

a)

b)

c)

d)

Preconscious mindConscious mindUnconscious mindA & c of above

True / False

Marks : 2

37. Every success has its roots in stress.

TrueFalse

Choose Any One.

Marks : 2

38. From the following forces identify the external force for organizational change :-

a)

b)

c)

d)

Change in the locationAmalgamationsRetirements and transfersChanges in labour laws

True / False

Marks : 2

40. The attitude expressed about diversity is called positive multiculturalism.

TrueFalse


Marks : 2

41. Traditional win-lose situations can be solved using negotiations.


Marks : 2

42. Identify the sub-processes of perception.

a)

b)

c)

d)

StimulusRegistrationInterpretationCo-ordination

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank Question Frequent absenteeism of manager who talks about punctuality

to his subordinate is a way of ________ behaviour. Correct Answer

Autocratic

Your Answer Custodial

True/False Question Usually, the subordinates prefer the democratic leader.

Correct Answer

True

Your Answer True

True/False Question In order to understand, predict and control human behavior, it is

important to study his family background. Correct Answer

False

Your Answer False

Multiple Choice Multiple Answer Question Commanlities and differences suggest in certain respects, every

person is like Correct Answer

All other people , Some other people , No other person

Your Answer All other people , Some other people , No other person

Multiple Choice Single Answer Question Mr. Roy, manager of the quality assurance department, wishes

to standardize the reporting procedure. He wishes to instruct the employees, weekly, as to their routine activities. What medium of communication should be used by Mr. Roy?

Correct Answer

Bulletins

Your Answer Speeches

Multiple Choice Multiple Answer Question Identify which of the given theories pertain to the category of

content theories :- Correct Maslow's hierarchy theory , Alderfer's ERG needs theory ,

Answer Fredrick Herzberg's two factor theory Your Answer Maslow's hierarchy theory , Alderfer's ERG needs theory ,

Fredrick Herzberg's two factor theory

Select The Blank Question The factor of ________ implies that an individual may attend to

moving objects in their field of vision that to static objects. Correct Answer

Motion

Your Answer Motion

Multiple Choice Multiple Answer Question According to Frend the human mind is composed of

Correct Answer

Preconscious mind , Conscious mind , Unconscious mind

Your Answer Preconscious mind , Conscious mind , Unconscious mind

True/False Question Every success has its roots in stress.

Correct Answer

True

Your Answer True

Multiple Choice Single Answer Question From the following forces identify the external force for

organizational change :- Correct Answer

Changes in labour laws

Your Answer Change in the location

Select The Blank Question Perception is a ________ process.

Correct Answer

Psychological

Your Answer Psychological

True/False Question The attitude expressed about diversity is called positive

multiculturalism. Correct Answer

True

Your Answer True

Select The Blank Question Traditional win-lose situations can be solved using ________

negotiations. Correct Answer

Distributive

Your Answer Distributive

Multiple Choice Multiple Answer Question Identify the sub-processes of perception.

Correct Answer

Stimulus , Registration , Interpretation

Your Answer Stimulus , Registration , Interpretation

Multiple Choice Multiple Answer Question Major determinants of personality

Correct Answer

Biological , Situation

Your Answer Biological , Cultural , Situation

Multiple Choice Multiple Answer Question The broad categories of stressors are :-

Correct Answer

Organizational stressors , Personal stressors , Life stressors

Your Answer Organizational stressors , Role stressors , Personal stressors

True/False Question Career development of employees facilitates development of

whole person concept. Correct Answer

True

Your Answer True

Multiple Choice Multiple Answer Question What are the categories of stress as stated by Dr.Pestonji?

Correct Answer

Distress , Eustress , Hypo stress

Your Answer Distress , Eustress , Hypo stress

True/False Question The ego is reality-oriented part of thinking; it is largely practical

and works in an executive capacity. Correct Answer

True

Your Answer True

Select The Blank Question The ________, in some respects, is the antithesis of id.

Correct Answer

Superego

Your Answer The guilt

Multiple Choice Multiple Answer Question Identify the process influence personality development.

Correct Answer

Socialization process , Identification process

Your Answer Work process , Socialization process , Identification process

Multiple Choice Single Answer Question Noise is regarded as a distracter, because it interferes

with/affects :- Correct Answer

Work efficiency

Your Answer Work efficiency

Multiple Choice Single Answer Question In Custodial organization model, managerial orientation is :-

Correct Answer

Money

Your Answer Authority


Personality Behaviour Behaviour

Attitude Respond Respond

Value Judgment Judgment

Opinion Expression Expression


Harold Kelley Attribution theory Attribution theory

Herzberg Two factor theory of motivation

Two factor theory of motivation

Douglas McGregor Theory X and theory Y Theory X and theory Y

J.Stacy Adams Equity theory Equity theory

Multiple Choice Multiple Answer Question The cost of tensions and worries created by wrong kind of

personalities are enormous in terms of. Correct Answer

Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Your Answer Employee-employer relation. , Supervisor-subordinate relation. , Peers relations.

Select The Blank Question Communication provides a means to release ________ and for

fulfillment of social needs. Correct Answer

Emotional expression

Your Answer Information

Multiple Choice Single Answer Question Who has given the following definition of Organizational

Behaviour as, "understanding, predicting and controlling human behaviour at work"?

Correct Answer

Fred Luthans

Your Answer Fred Luthans

Multiple Choice Multiple Answer Question Identify the situations which reflect upward communication :-

Correct Answer

Performance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Employee attitude surveys

Your Answer Performance reports of workers, to be reviewed by the supervisor , Suggestion boxes kept in the worker's canteen , Issue of bulletins to workers.

Multiple Choice Multiple Answer Question Personality is affected by which of the following factors?

Correct Answer

Heredity , Culture , Family

Your Answer Heredity , Culture , Nature of job

Multiple Choice Multiple Answer Question The Intrapsychic theory suggests that the human mind is

composed of :- Correct Answer

Preconscious mind , Conscious mind , Unconscious mind

Your Answer Preconscious mind , Conscious mind , Subconscious mind

Multiple Choice Multiple Answer Question Identify the factors which may influence how a person perceives

another person. Correct Answer

Characteristics of the person being perceived , Characteristics of the perceiver , The situation or context within which the perception takes place.

Your Answer Characteristics of the perceiver , The situation or context beyond control of the perceiver , The situation or context within which the perception takes place.

True/False Question Different styles of leadership can produce different, complex

reactions from the same group. Correct Answer

True

Your Answer True

Multiple Choice Single Answer Question According to the equity theory, how do you define the point

when equity occurs? Correct Answer

Person's outcomes = Other's outcomes

Your Answer Person's outcomes > Other's outcomes

Multiple Choice Multiple Answer Question Scientific management movement sought to improve

productivity by :- Correct Answer

Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans

Your Answer Rationalizing the work , Introduction of various wage plans , Introduction of incentive plans

Multiple Choice Single Answer Question Identify the factor which increases the individual's sensitivity to

those stimuli which he considers relevant for his satisfaction. Correct Answer

Motivational factor

Your Answer External factor

Multiple Choice Single Answer Question John had thought of a very innovative idea to launch the new

product of his company. However, John was an introvert. In the meeting, he just could not gather confidence to talk about his idea. What aspect of communication was missed by John?

Correct Answer

Transference

Your Answer Transference

Select The Blank Question The techniques such as interviews, questionnaires, etc. are

used in the ________ stage related to management of change. Correct Answer

Diagnosis

Your Answer Feedback

Multiple Choice Single Answer Question Lata has been working as tool-room operator for the last two

years. Recently she has been promoted as the manager of the tool-room section. All the operators in her department were her ex-colleagues and with her co-operative style of leadership, it was supposed that it would be an easy task to supervise them. Lata was an efficient employee, but she was the last person in her department to know about the policy decisions of the top management. However, to her surprise the operators simply ignored her instructions. What do you think is the reason for this behavior of the operators of the tool-room section?

Correct Answer

The operators felt that Lata did not have any power

Your Answer The operators felt that Lata did not have leadership skills

True/False Question Stress affects different people but in the same manner.

Correct Answer

False

Your Answer True

Multiple Choice Multiple Answer Question The different types of fatigue are :-

Correct Answer

Mental , Physical , Psychological

Your Answer Mental , Social , Psychological

Select The Blank Question According to Freud, the most important characteristic of

________ is that it has the ability to distinguish between mental images and actual sources of tension release.

Correct Answer

Ego

Your Answer The id

Multiple Choice Multiple Answer Question Which of the given theories represent the traditional approaches

to understanding the complex personality?

Correct Answer

Intrapsychic , Physiognomy , Trait

Your Answer Intrapsychic , Physiognomy , Trait

Multiple Choice Multiple Answer Question Which are the main personal stressors stated by Yoga?

Correct Answer

State of helplessness , Jealously , Temptations

Your Answer Change in job responsibilities , State of helplessness , Temptations

True/False Question At the norming stage, the team is involved in defining goals.

Correct Answer

False

Your Answer True

Select The Blank Question The ________ phase is considered to be the most crucial phase

in the management of change. Correct Answer

Planning

Your Answer Planning

Select The Blank Question The ________ conflict arises from incompatibility between

expected outcomes and one's capacity to achieve them. Correct Answer

Goal

Your Answer Goal

OB

Documents

true false true false

list marks

b c d fight fight

b c d strict rules

flight flight flight

work life

categories of stress

classic work