OB-STRESSMANAGEMENT

8/6/2019 OB-STRESSMANAGEMENT

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BUSINESS SCHOOL Bangalore

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What Are Your Major Work and Life

Stressors?

WORK

HEALTH

FAMILYFINANCIAL

OTHER


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Definition of Stress

It seems wise to use stress as ageneric term for the whole area of

problems that includes the stimuliproducing stress reactions, the reactionsthemselves and the various interveningprocesses. It defines a large, complex,amorphous, interdisciplinary area ofinterest and study. (Lazarus, 1966)


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Stress Response Pattern

Alarm

Resistance

Exhaustion

Fight or Flight activation of theautonomic nervous system (e.g., heartrate, blood pressure, cortisol, etc.)

Immune suppression reaction, releaseof endorphins and growth hormone

Exhaustion phase contributing towardsstress related illness and exacerbationof medical conditions


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Stress Response Pattern

Normal level

of resistance

Response to

stressful event

Stage 1

Alarm

Stage 2

Resistance

Stage 3

Exhaustion


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Repressive Coping

Definition of Repressive Coping:

Repressive coping is a personality trait

characterized by low self-reports of anxiety

in stressful situations and high scores on

defensiveness and social desirability


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Repressive Coping and Emotional

Intelligence

Self-manager differences in performance

ratings were studied in relation to the rateespersonality scores for 204 managers Inflated self ratings (relative to those of his/her

manager) were significantly associated withhigher achievement, high social confidence,high social desirability and low anxiety

Goffin & Anderson (2002). Differences in self-and superior rating ofperformance: Personality provides clues. Paper published at the Society ofIndustrial and Organizational Psychology. Toronto, Canada


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Stress Response Types

get sick in the battle ofexperiencing stress/change

get sick afterthe battle of

experiencing stress/change

experience work and life

stress/change without

getting sick

Hot Reactors

Sustainers

The Hardy


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Stress Response Type:

SustainersSustainers

Experience illness or symptoms following stressfulevents orafterthe stress is over -- Let Down

Effect

Happens when shifting gears from a state of highactivation to one of low activation

Is frequently experienced after a stressful project is

completed, on or after weekends, holidays,vacations, or after retirement


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Stress Response Type: The Hardy

Perceive less work/life stress

Practice daily health habits

Possess strong social support React less frequently with Type A

response to stress

Possess a hardy outlook and optimisticexplanatory style of work and life events

Utilize health enhancing copingstrategies and behaviors


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Change before you

have to.

Jack Welch


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Necessary Ingredients for Changing

Behavior

Awareness

Motivation

Emotional

Intelligence

Nowack, K. and Heller, B. (2001). Making executive coaching work. Trainingmag.com


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Coping Style

Coping Styles

Positive Appraisal

Negative Appraisal

Threat Minimization

Problem-Focused Coping

In two separate longitudinal studies, highscores on the Threat Minimization copingstyle and exercise significantly predictedlower levels of self-reported physical illnessand absenteeism (Nowack, 1994)


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Approaches to Preventive

Stress ManagementModify the

Stressor

Change YourPerception or

Belief About theStressor

Change YourReaction to the

Stressor

Practice StressInoculationBehaviors


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Coping with Stress: Relaxation

Mental Relaxation

Meditation Breathing

Exercises

Visualization

Self-Hypnosis

Physical Relaxation

Stretching Progressive

Relaxation

Yoga

Massage


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Coping with Stress:

VisualizationCreate Your DaydreamPicture a scene in which you are perfectly relaxed..Perhaps you are lying at the beach on a warm breezyday.Continue to visualize this scene, noticing the warmthof the sun on your body, feeling more relaxed, while yourbreathing becomes slow and rhythmic.

You feel the warmth of the sun on your arms, legs, andface.how it totally relaxes and soothes all of yourmusclesyou actually can feel beads of perspiration formand your fingers and hands swell slightly as you continue toslow down your breathing and feel relaxed andcalm..Focus on the sounds of the waves crashing at the

beach and feel the slight breeze of the wind on your face asyou continue feeling calm, comfortable and very relaxedslowly open your eyes.Practice this visualization when youexperience stress and anxiety.


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Causes of Work Stress

Interpersonal

Demands Group pressures

Leadership styles

Conflictingpersonalities

Task Demands

Quick decisions

Critical decisions

Incomplete informa-

tion for decisions

Physical Demands

Temperature extremes

Poorly designed office

Threats to health

Role Demands

Role ambiguity

Role conflict

Organizational

Stressors


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Work/Family Balance More and more people in the

workforce are putting emphasis onfamily as an important priority

Over 70% of workers do not thinkthere is a healthy balance betweenwork and family

Increasingly employees are exploringnew careers because of the inabilityto manage work and family stressors


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Organizational Stressors: Team

Practices Positive mood of the team leader

promotes worker productivity andretention

Team members tend to sharemoods, whether positive ornegative, with more positivemoods associated with increasedperformance

OB-STRESSMANAGEMENT

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