Holly Duckworth, CAE, CMP CEO, Leadership Solutions International @hduckworth
Jul 08, 2015
Holly Duckworth, CAE, CMP CEO, Leadership Solutions International
@hduckworth
Consultancy ObjecBve: The objecBve is to reorganize the responsibiliBes of the members of the EB and of NYS TESOL's paid employees in an effort to make the organizaBon run more efficiently and effecBve with more responsibiliBes delegated to volunteers rather than paid employees. To this end, our operaBons will be more in line with other TESOL affiliates and/or membership non-‐profit organizaBons.
N Y S T E S O L & L S I PA R T N E R S H I P
U P D AT E S
• Board members have been interviewed
• Staff members interviewed
• Progress report - September
• Suggestions report - October
• October Webinar - Boardology
• November Webinar - Volunteer Victories
• Educate, Connect, Inspire Global Leaders
• Teach Spiritual Principals in Organizations Worldwide
• Speaker
• Facilitator
• Author, CTRL+ATL+Believe: Rebooting Thoughts & Inspiring Action in Your Organization
L E A D E R S H I P S O L U T I O N S I N T E R N AT I O N A L
Holly Duckworth, CAE, CMP CEO, Leadership Solutions International
Volunteer Victories: How to Recruit,
Retain & Maintain Volunteers
@hduckworth
@hduckworth
W H AT D O Y O U B E L I E V E A B O U T Y O U R C U R R E N T V O L U N T E E R P R O G R A M ?
@hduckworth
A D H O C K V O L U N T E E R S
C O M M I T T E E O R P R O J E C T V O L U N T E E R S
C H A I R & C O - C H A I R
B O A R D R O O M L E V E L V O L U N T E E R L E A D E R S
@hduckworth
V O L U N T E E R M A N A G E M E N T
• Set Intention
• Structure to Attract
• Train & Delegate
• Inspire & Educate
• Evaluate & Appreciate
C O R P O R AT I O N F O R N AT I O N A L & C O M M U N I T Y S E R V I C E
@hduckworth
@hduckworth
Leadership*is*the*art**of*ge/ng*things*done*thru*inspiring*other*people.”**
*Holly*Duckworth,*CAE,*CMP*
www.leadershipsoluAonsintl.com*
• Intentions & Plan • Attract & Recruit • Training • Inspire/Managing • Evaluating
Volunteer Management Life Cycle
@hduckworth
DivineWork
AheadWhy do people volunteer?
Why do we need volunteers?
Why Volunteer?
@hduckworth
What Are The Benefits of Volunteering?
@hduckworth
• Define Your Mission • Assess Your Organization • Develop Your Volunteer Program • Describe Volunteer Positions
Set Intention & Plan
Mission
• Organization and individual relevance
NYSTESOL advances professional expertise in English language teaching and learning for speakers of other languages in the New York area. !
• Map out your current volunteer structure
Assess Your Organization
What skills do you want in a volunteer?
P E R S O N A L S K I L L S
∗ Leadership ∗ Strategic Thinking ∗ Communication ∗ Influence ∗ Loyalty ∗ Business Acumen ∗ Financial Skills
C O L L E C T I V E S K I L L S
∗ Association Experience ∗ Diversity – reflects membership ∗ Global Mindset (if applicable) ∗ Financial Expertise ∗ Governance ∗ Strategic Planning
H O W D O Y O U W R I T E A V O L U N T E E R J O B D E S C R I P T I O N ?
Position Description
• Position title • Purpose of position • Volunteer’s
responsibilities/tasks • Outcomes/goals (success
measures) • Training and support plan • Reporting • Time commitment • Qualifications needed • Benefit
C H A I R & C O - C H A I R
How do you Recruit?
I N D I R E C T A S K
Volunteer: Hi Sarah, I have this project coming up for GMN it’s kinda big and I could use some help do you think you could help me? !
Potential Volunteer: Well, up no you see I’m kinda busy with work and family so I don’t have time to give right now.
Volunteer: I am working to produce the October GMN education program we are planning the event for October 10th from 9am – Noon. I know you have a talent for creating marketing flyers do you think you would be able to help us create this one flyer? !Potential Volunteer: I am really busy and I think I could fit in this small project for you the week of September 1st. Could that work for you?
D I R E C T A S K
∗ Send ONLY an email ∗ Ask in a Newsletter ∗ Beg ∗ Force or Coerce
Ask: Do NOT
Technology & Volunteering
• Volunteer Fair
• Virtual Volunteerism
• Job board
• Volunteer Manager
• Use of key liaison, to recruit to their team
• Track skills of your members
• Offer Leadership Training
• Tell your own Testimonials about why and how you volunteer (web, newsletter, in person)
R E C R U I T M E N T I D E A S :
• What are the traits you need for the position? – Leadership skills – Connection to the cause – Attitude – Desire to serve – Leadership skills – Sense of humor
Selecting Volunteers
Training Methods
• Orientation • Materials • Mentors • Ongoing Development
Orientation
Materials
Mentors
V O L U N T E E R S N E E D T O K N O W T H E Y A R E A PA R T O F S O M E T H I N G L A R G E R T H A N T H E M S E LV E S
A gift for you A Tip For Your Board Leadership All Year Long
Volunteer Support
• Tools and resources • Strategic insight and oversight • Connections and reflections • Time
W E H AV E A L O T I N C O M M O N
N E X T G E N E R AT I O N V O L U N T E E R S
Micro-‐Volunteering
• Put simply, it's volunteering that you can do in small bits of time -‐ from 5 minutes to 2 hours. It's high-‐impact, high-‐efficiency do-‐gooding
• Bite-‐sized • Crowd-‐sourced • www.sparked.com
@hduckworth
• Measures of Success – Program – Position – Person
Evaluation
• Work on a cause that means something to you
• Consider sills you have to offer
• Do you want to learn something new
• Combine goals
• Don’t over commit
• Think family
• I never thought of that vs. that will never work
7 T I P S O N S U C C E S S F U L V O L U N T E E R I S M
Succession Planning
Volunteer Appreciation
National Volunteerism Week April 12-‐18, 2015
Every time we ask someone to volunteer
we invite them to be come a millionaire to someone else.
V O L U N T E E R M A N A G E M E N T
• Set Intention
• Build a volunteer structure
• Train & Delegate
• Inspire & Educate
• Evaluate & Appreciate
Holly Duckworth, CAE, CMP CEO, Leadership Solutions International
@hduckworth
W H AT ’ S N E X T ?
NYSTESOL advances professional expertise in English language teaching and learning for speakers of other languages in the New York area. !
F I N A L I Z E V I S I O N
M A K E A R E P O R T I N G O R G C H A R T F I N A L I Z E R O L E S :
E A C H T E A M W R I T E S 2 - 3 G O A L SB U I L D B U S I N E S S P L A N F O R 2 0 1 5
C O M E T O T H E M E E T I N G W I T H 2 - 3 G O A L S F O R Y O U R R O L E N E X T Y E A R
H O M E W O R K
Thank You!
Holly Duckworth, CAE, CMP CEO, Leadership Solutions International
Volunteer Victories: How to Recruit,
Retain & Maintain Volunteers
@hduckworth