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NTSB Accident Investigations Crisis Communications Seminar C&J Lines Portsmouth, New Hampshire May 23, 2013
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NTSB Accident Investigations

Crisis Communications Seminar

C&J Lines

Portsmouth, New Hampshire

May 23, 2013

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ntsb mission

INVESTIGATE…

• Every civil aviation accident in the U.S. (about

1,600 per year)

• Significant accidents in marine, highway, rail

and pipeline

• In highway, that’s about 10-12 out of 10 million

annually

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ntsb mission - highway

Motorcoach highway excursion

Umatilla, OR

December 30, 2012

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ntsb mission - marine

Cargo ship collision with highway bridge

Marshall, KY

January 26, 2012

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ntsb mission - rail

Freight train derailment with hazmat release

Columbus, OH

July 11, 2012

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ntsb mission - pipeline

Natural gas pipeline rupture and fire

Sissonville, WV

December 11, 2012

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ntsb mission - aviation

Colgan Air Flight 3407

Clarence Center, NY

February 12, 2009

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ntsb mission

RECOMMEND…

• Safety recommendations are most important

product

• Issued to organizations that can improve safety

of system

ADVOCATE…

For the adoption of our safety recommendations

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ntsb mission

WorldWide Tours Motorcoach Accident

New York City

March 12, 2011

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ntsb mission

WorldWide Tours Motorcoach Accident

New York City

March 12, 2011

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ntsb mission

WorldWide Tours Motorcoach Accident

New York City

March 12, 2011

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ntsb mission

WorldWide Tours Investigation Issues

• Driver fatigue and onboard monitoring systems

• Commercial driver license history

• Heavy vehicle speed limiters

• Safety management systems

• Motorcarrier safety ratings

• Roadside barrier systems

• Motorcoach crashworthiness

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ntsb mission

15-month investigation resulted in 16

new and 6 reiterated safety

recommendations:

• Federal Motor Carrier Safety Administration

• National Highway Traffic Safety Administration

• Federal Highway Administration

• American Association of State Highway and

Transportation Officials

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ntsb mission

16 new and 6 reiterated safety

recommendations:

• American Bus Association

• National Motorcoach Network

• United Motorcoach Association

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Recent Motorcoach Investigations

Date City State Passengers Fatalities Serious

Injuries

Minor

Injuries

Minor

to

Serious

Injuries

2012 Umatilla OR 40 9

2011 Doswell VA 58 4 14 35

2011 New York NY 32 15 17

2009 Dolan Springs AZ 16 7 9

2008 Sherman TX 55 17 38

2008 Mexican Hat UT 52 9 43

2008 Victoria TX 47 1 46

2007 Atlanta GA 33 5 7 21

2006 Westport NY 52 5 20 28

2005 Wilmer TX 44 23 2 19

2004 Turrell AR 29 14 13 2

458 109 56 105 153

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ntsb mission

NTSB GOVERNANCE

• Reports directly to Congress

• Independent federal agency

• No regulatory authority

• Composed of five Board Members

• ~400 employees

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board members

Current NTSB Members

Mark Rosekind, Ph.D., Christopher Hart, Chairman Deborah A.P.

Hersman, Robert Sumwalt, Earl Weener, Ph.D. (left to right)

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board members

BOARD MEMBER ROLE

• “Face of the NTSB” on-scene

• Role of spokesman on accident ends after

leaving scene

• Investigative staff propose draft report,

Members adopt or revise

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investigative process

NTSB ACCIDENT RESPONSE

• Major: 10 - 15 member go team

• Field: 1 - 2 investigators on-scene

• Incident: No investigators on-scene

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investigative process

NTSB ACCIDENT RESPONSE

Major: An investigator will be on-scene in 6 to

18 hours. (Investigators are based in California,

Colorado, Delaware, Texas and D.C.)

Field: Investigators will arrive within 18 hours

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investigative process

NTSB Go Team leaving Washington

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investigative process

Team reviews reports en route to accident site

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investigative process

GO TEAM (arrives in 6 -18 hours)

• Investigator-in-Charge (IIC)

• Board Member

• Public Affairs Officer

• Transportation Disaster Assistance

• Investigative Specialists

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investigative process

PRIMARY INVESTIGATIVE GROUPS

• Human Performance

• Motor Carrier

• Vehicle

• Highway

• Survival Factors / Emergency Response

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investigative process

SUB-GROUPS

(as applicable)

• Vehicle Recorders

• Video Analysis

• Witnesses

• Weather

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investigative process

PROGRESS MEETING

• First meeting: establish order, identify

participants, organize groups, review rules of

conduct

• Led by IIC

• Factual info shared

• Basis of media briefings

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investigative process

PARTY PROCESS

• NTSB picks parties that can offer technical

expertise

• Motorcoach operators, State Police, and State

DOTs frequently designated as parties

• Parties prohibited from speaking publically

about NTSB’s investigative findings

• Investigative information is shared between

parties

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investigative process

PARTIES…

• Do not participate in the analysis of the draft

final report

• Can contribute to the analytical process by

submitting their own findings, recommendations

and probable cause

• Information about investigation goes through

party coordinator

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investigative process

Process of eliminating all possible

causes to prove what didn’t happen

• Driver(s) – 72-hour background, medical,

violations history, employment background

• Roadway – design, condition, barrier systems,

signage, sight distances, accident history

• Vehicle – maintenance, design and

performance, recorders/ECM

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investigative process

Process of eliminating all possible

causes to prove what didn’t happen

• Motor carrier – training, safety culture,

operations

• Weather – including lighting conditions

• Survival factors – crashworthiness, restraint

systems, emergency response

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investigative process

Investigation timeline: 12-18 months total

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investigative process

Board Meeting

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investigative process

GO TEAM (arrives in 6 -18 hours)

• Team of 8-12 arrives at accident scene

• Will coordinate investigation efforts with local

authorities

• Duration of on-scene investigation: 5-10 days

• Daily media briefings for 3-5 days

• Team returns to Washington

• Accident updates via press release

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