1 NTSA STRATEGIC PLAN 2014-2018 TECHNICAL SERVICES Strategic Objective Goal Output Activity Target Performance Indicator Budget To ensure road worthiness of vehicles on our roads Inspect all motor vehicles 4 years old and above from date of manufacture Number of vehicles inspected and issued with inspection certificates To recruit motor vehicle inspectors Implement a motor vehicle inspection systems. Procuring of stationeries To increase road worthiness compliance to 100% Motor vehicle inspectors recruited Motor vehicle inspection system in place 400,000,000.00 Rehabilitate and modernize four motor vehicle inspection centres All motor vehicle inspection centres to have the required structures and working equipment. Number of rehabilitated and modernized centres. Installation of electricity Automation of centres. Equip the centres. 80% rehabilitation and modernization Centres having electricity. Automated centres. Equipment in the centres. 478,000,000.00 Outsourcing motor vehicle inspection services Inspect all motor vehicles 4 years old and above from date of manufacture Number of private motor vehicle inspection licensed. Develop the regulation to enable operation of private inspection centres. Licensing of private inspection centres. 100% implementatio n of the system. Regulation on operation of private inspection centre Number of private inspection centres licensed 100,000,000.00 Develop capacity to review and audit roads designs. Audit all new roads design Number of road designs audited To recruit road engineers. Audit the road designs on safety. Complete audit 50% all the new audit Engineers recruited Number roads design audited 500,000,000.00
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NTSA STRATEGIC PLAN 2014-2018ntsa.go.ke/2015/sp/Draft NTSA Strategic Plan.pdf · worthiness of vehicles on our roads vehicle of manufacture ... Complete audit 50% all ... crash Establish
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Establish infrastructure to enhance communication and ensure automation of business functions
Service Delivery Innovations
Automation and IT support of Business Functions
Implement a Transport Integrated Management Systems (TIMS) with the following modules:- I. Motor Vehicle Registration II. Driver Testing and Licensing III. RSL/PSV Management IV. Motor Vehicle Inspection and Testing V. Enforcement Management VI. Citizen Self Service Portal VII. TIMS Web Interface VIII. Reporting & BI
97%
Functioning systems: TIMS, ERP, Web and e-Mail
Implement an Enterprise Resource Planning system which include the following modules: I. HR Management & Payroll services II. Financial management III. Audit Services IV. Legal Services V. Procurement VI. ICT Helpdesk VII. CRM VIII. Employees self service
Establish the number of ICT systems/infrastructure (i.e. computers, LAN,WAN installed
Install devices, replicate and protect the Authority Data Centre to efficiently and effectively cope with the workload of the various applications and extended services
Ensure the email server is well configured to ensure confidentiality, and reliability of information relayed without compromising integrity of such information.
Establish and populate NTSA website
Ensure that the security of the organisation is monitored at all time and that necessary action are taken, with the use of closed circuit survellienance (CCTV)
To ensure that communication within and outside the organisation is reliable using an IP based PABX system for easier communication at a cost effective solution.
Implementing the use of Short code SMS service to sensitize the public on NTSA services/information which will also generate revenue for the organisation.
Adoption and operationalization of e-Government standards.
Establish staff to computer ratio and compare it with desired range of 1:1 for technical staff & to 1:10 for support staff
Develop and implement an efficient framework for data integrity and ICT security
To ensure ICT Security Framework
Fully functional firewall and passwords to protect data
Develop and implement the ICT Security policy
99%
Secured Information
Zero possibility of unauthorized access to confidential material, particularly Transport Integrated Management Systems (TIMS) and ERP data.
Back-up media stored in both fire-proof cabinet and offsite, in accordance to Back-up policy
Extent to which computers stay virus free
Fire-proof cabinet at Server/ data center room
Enforce strict password controls to network services and systems
Ensure strict antivirus management for effective virus prevention and detection
Ensure Business Continuity and Disaster recovery by Developing and implementing the ICT Security policy
All PCs on antivirus protection & Anti-Virus updates at most 1 month old
Monitor security violations or determine possible vulnerabilities on sensitive systems, by conducting regular security audits on the systems
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FINANCE DEPARTMENT
Strategic Objectives
Goal
Activities Target Indicators
Strategic Financial Planning
Attract Adequate Government Funding and other sources
Engage in annual Budgeting process Submit timely, Justifiable and adequate supplementary budget to treasury
Prepare Periodic review Report. Prepare projection programme based budget as part of MTEF Request individual (departmental) budgetary requirements Consolidate & Present the budget for approval by the management, Finance committee & Board Submit budget to parent Ministry & National Treasury
Periodic Expenditure Review Report submitted in September 2014. Participated in the sector meetings Revised Budget by 15th of every month after end of quarter submitted to treasury Approval of Budget
Financial & Statutory Reporting
Formulate financial procedure and operation manual
Prepare and Submit monthly Financial & Expenditure Reports to Management & quarterly to MOT
Prepare and submit Monthly, & Quarterly Financial statements Prepare and submit monthly, & quarterly expenditure variance analysis and explanations
Financial Statements submitted by 10th of every month & 10th of every end of every quarter Variance analysis submitted by 10th of every month & 10th of every end of quarter
Set timelines for processing statutory reports and payments
Develop an effective communication network with the receivers of statutory reports and resources
Timely processing of suppliers payments Timely payment of staff salaries and statutory deductions Timely payment of board members dues
Invoices paid within the terms of agreed Salaries paid by 26th of every month Board members paid after every meeting and by 5th of every month for other dues
Review and streamline existing revenue streams
Undertake periodic Cost benefit analysis for each revenue steam
Prepare monthly revenue reports to guide management on policy formulation & decision making.
Financial Revenue improvement proposal document
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Enhance Revenue Collection
Identify & actualize other legal Revenue streams
Prepare proposals based on mandated activities
Present recommendations on modalities of introducing new revenue streams
Financial projection reports
Cost Management
Systems Review to Create seamless Business Process Implementation of government austerity measure directives
Develop policies and operational manuals Strictly adherence to expenditure control
Prepare finance manual With detailed operational and tasks procedures Identify and monitor cost cutting expenditure items
Print a Revised finance manual Tasks and operational procedures documentation Monthly cost containment reports
Payment process
Adherence to Statutory reporting Requirements and regulations
Timely submission of proposed budget to treasury Timely submission of Financial statements o KENAO for Audit purposes Timely payment of statutory Deductions
Proposed budget submitted by 28th February 2015 Draft financial statements submitted by 30th Sept 2015 All statutory deductions paid by 9th of every month
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HUMAN RESOURCES AND ADMINISTRATION
Strategic
Objectives
Goal Activities Target Indicator Resources
1 Organizational
structure alignment
to corporate strategy
Organizational
Structures
development/review
against strategic plan
Functional analysis
Define functions
Identify jobs and Job design
Determine manning levels
New structure
Job descriptions
Optimal staffing levels
Workforce plan
Recruitment policy
Reporting structures/relationships in place
TBD
Job Evaluation
Grading
Salary structure
Grading matrix
Salary and benefits structure
Salary and benefits structure
Job evaluation report
Salary and benefits Administration policy
Rationalization
Skills and competency audit
Job matching
Succession plans
Competency matrix/Functional skills
2 Reward and
recognition
Establish Employee
recognition and reward
Scheme
Develop Reward policy framework
Reward policy framework
Competitive Reward policy in place
Link reward to PMS
Performance based increments for different levels of performance
Levels of performance
% Salary increments based on level of performance
Budget allocation every
year for performance
based increments
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Strategic
Objectives
Goal Activities Target Indicator Resources
Review the existing reward options.
Reviewed of current reward and recognition schemes
Alignment and consolidation with the new policy options
Tracking of Reward and recognition beneficiaries/staff and cost
Committed and competitive staff
Different lists of eligible staff annually and increased performance.
3 Organizational
culture change
Transformative change
management strategies
Change Training ; Staff and leadership
Culture change from leadership level for ease of implementation downward.
Change of attitudes
Reduced performance complaints
Staff commitment levels high
Corporate values training
Staff communicating organizational value
Staff awareness to organizational values and impact
Sensitization programmes
Change emails
HR Newsletters/Organizational
High Staff commitment
Resistance to change
strategies
Align policies to desired culture
Disciplinary policy
Walking the talk Full compliance to policy guidelines and reduced disciplinary cases.
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Strategic
Objectives
Goal Activities Target Indicator Resources
4 Enhance staff
welfare
HIV and aids, Drug
abuse, ETC)
Develop a HIV Aids workplace policy
Workplace Policy Managed HIV/AIDS cases
Behavior change
Staff health Development wellness programmes,
Life style sensitization programmes
Reduced workplace medical incidences
Improved health and productivity
Low medical utilization
Work life balance programs
Leave management and tracking – leave plans
Workload analysis report where need be.
Low number of stress related medical cases
High performance
Competitive medical
scheme
Provide Medical Services to all staff
Reduced incidents of pilferage
Reduced poor personal financial management case
5 Employee safety and
work environment.
Enhance health and safety
Develop a health and safety policy
Risk profile report
Operationalize the activities of the committees
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Strategic
Objectives
Goal Activities Target Indicator Resources
Improve work environment
Undertake safety audit
Re-planning of offices
100% Open plan offices for the plan period
Employee Satisfaction index
6 Governance Risk &
Compliance
Gender and disability
mainstreaming
Implement survey findings
Sensitization program
100% compliance % of compliance
National cohesion
Public complaints
Drug abuse
Integrity testing
HIV aids
Public officers ethics
7 Capacity building Training and
development
Carryout a TNA
Link PMS to TNA
Develop appropriate training programs
Implement the training program
Monitor and evaluate the effectiveness of training.
TNA report
Annual training plan
100% implementation
% of training
implemented
Development programs Management Development programs
Alignment to succession plans and performance gaps