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Click to edit Master title style | DIGITIZATION: A PROVEN GAME CHANGER NSE 3 rd Annual Market Data Workshop Presented by Mr. ‘Bola Adeeko Head, Shared Services Division, NSE October 19, 2018
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DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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Page 1: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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DIGITIZATION:A PROVENGAME CHANGERNSE 3rd Annual Market Data Workshop

Presented by

Mr. ‘Bola AdeekoHead, Shared Services Division, NSE

October 19, 2018

Page 2: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 2

The Age of Digital Disruption

Digital disruption is no longer a myth, it is the real deal and it’s here to stay.

A quick peek at these industries:

MUSIC TAXI

Page 3: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 3

The Music Industry

The music industry is a perfect example of continuous digital disruption going back 40 years.

Each disruption completely altered revenue flows, creating new winners and leaving behind those who could not adapt fast enough

Page 4: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 4

The Taxi Industry

The taxi industry is another perfect example of an industry complacent about change until the tide turned in 2010.

One App completely disrupted an age long industry, stirred up labour protests and forced government to reconsider transport legislation across continents, even in Lagos

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The Nigerian Stock Exchange 5

And the list goes on …

Many Industries Have Already Been ‘Digitally Disrupted’

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The Nigerian Stock Exchange 6

Adopters, Competitors, Losers

To survive in this era, businesses will fall into any of these 3 categories.

A Early Adopters tend to often survive the trend and emerge Winners W

C

L

To remain market relevant, businesses will need to be Competitive to remain Safe. S

Businesses that fail to adapt to the trend by reinventing themselves, certainly end up Losers L

Page 7: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 7

Amazon vs Sears

Source: macrotrends

Founded: 1886.Industry: Retail, Diversified

Founded: 1994.Industry: Retail, Diversified

Amazon’s Online Sales Dwarfs the Competition

Revenue: $177B (2017).

Net Income:$3Bn

Waxing Stronger

Revenue: $22B (2017)

Net Income: $-2Bn

Bankrupt

W

L

Revenue: $74Bn(2013)

Net Income:$274m

Revenue: $39Bn(2013)

Net Income:$-930m

Page 8: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 8

Ride Hailing Apps vs Taxi (US., NYC)

Ride-Hailing Apps Surpass Regular Taxis in NYC

Yearly Taxi Pickups in New York City compared to Ride-Hailing Apps

Source: Statista

W L

160mPickups in

2017

4.5mPickups in

2014

126mPickups in

2017

171mPickups in

2009

Page 9: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 9

What about Taxi in Lagos?

W S L

Red Cab

Page 10: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 10

The Right Attitude for the Era

In order to Adapt and be

Competitive, businesses should

listen intently to what customers

need and want, coupled with

meaningful insights, innovative

technologies, understanding

context and rapid delivery are

keys to business survival.

Business needs to become

customer-centric and customer-

obsessed.

Page 11: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The Nigerian Stock Exchange 11

At the Exchange

Our approach is to

… swim with the tide

Using our Enterprise Innovation Hub to venture into emerging technologies – including:

Artificial Intelligence

Page 12: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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The data revolution is upon

us, and it is absolutely critical for the Nigerian

Capital Market to get involved,

otherwise we will be left behind.

Page 13: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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Issuer Info Display

TV End of Day

X Gen News Ticker Licenses

Hosting Services

Enables listed companies display own stock quotes on corporate website on a near real time or delayed basis.

Enables authorized user to display the end of day all share index and top traded in each sector.

Receive e-mail alerts on company disclosures as they are disseminated on the trading floor.

Enables a contracted user to display the NSE scrolling Ticker across TV, website, video walls or other public spaces.

Includes co-location, disaster and recovery plans and hosting solutions.

N

The NSE Provides…

Page 14: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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For further information on our services, data packages and cost please contact:

Market Services Department

Contact

17th Floor, Stock Exchange House, 2-4 Custom Street, Lagos, Nigeria

Telephone:

Email:

Website:

+234 1 4485857

[email protected]

www.nse.com.ng

Page 15: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

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THANK YOU

Page 16: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

MARKET DATA PRODUCT SUITES

An NSE Presentation

By

Market Services Department, Shared Services

The Nigerian Stock Exchange

October 19, 2018

Page 17: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

WHAT IS

MARKET DATA

MARKET DATA

Market Data is the information that investors sees when trying to buy or sell a security. It is a broad term for trade-related data such as price, ask/bid and volume for financial instruments.

The Nigerian Stock Exchange 2

Page 18: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

MARKET DATA ON NSE.COM.NG

Source: http://www.nse.com.ng The Nigerian Stock Exchange 3

Open Price

Annual Reports

Page 19: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

MARKET DATA PRODUCTS

Real Time Market Data.

Real Time Data is the information that is made available during the continuous

trading from the exchange.

The Nigerian Stock Exchange 5

Page 20: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

MARKET DATA PRODUCTS

END OF DAY INFORMATION

DAILY BOND DAILY EQUITIES STOCK

PERFORMANCE

PRICES ASI

The Nigerian Stock Exchange 7

Page 21: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

|MARKET DATA PRODUCTS

The Nigerian Stock Exchange9

1,625.86 29,755.55

60,064.56 86,960.98

122,854.44 138,976.89

7,988.50

170,769.24

337,178.32 359,440.50

584,478.79

661,858.38

-

100,000

200,000

300,000

400,000

500,000

600,000

700,000

Yr 2013 Yr 2014 Yr 2015 Yr 2016 Yr 2017 Yr 2018

VA

LUE

AN

D Q

UA

NTI

TY R

UN

NIN

G IN

BIL

LIO

NS

6 YEARS OF FIX TRADES

6 YEARS FIX TRADES SUMMARY

Quantity Value

Page 22: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

MARKET DATA PRODUCTS

DATA PORTAL FOR BROKERS

TRADE FLOOR LEVEL 2

TRADE FLOORLEVEL 1 REAL TIME

EQUITY LEVEL 1

EQUITY LEVEL 2

DAILY TRADE

LOG

The Nigerian Stock Exchange 8

Page 23: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

|

DATA PORTAL TRADE FLOOR LEVEL 1

MARKET DATA PRODUCTS

The Nigerian Stock Exchange9

BID PRICE

OFFER PRICE

Page 24: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

|MARKET DATA PRODUCTS

Issuer Share PriceDisplay your share price on your corporate website in Real Time.

Share Price

[NGN] 145.50Current as of 2016-02-14 13:15:27 (WAT)

www.dangotecement.com www.gtbank.com

12The Nigerian Stock Exchange

Page 25: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

NSE MARKET DATATIMELY, ACCURATE, RELIABLE

MARKET DATA PRODUCTS

Website: www.nse.com.ngEmail: [email protected]: 01-4485857

13

Page 26: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

BLOCKCHAIN TECHNOLOGY: The Disruption

Are We Ready?

Agbe ILUSEMITI

Page 27: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

2

A distributed ledger that is shared and updated by

the members on the Blockchain

* Members are also commonly referred to as nodes

A decentralized asset register with [programmable]

transactioncapabilities

BlockChain: The Disruption - Are We Ready?

What is BLOCKCHAIN?

Page 28: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

The Origin of BLOCKCHAIN

Page 29: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

4 BlockChain: The Disruption - Are We Ready?

• Blockchain was invented by Satoshi

Nakamoto

• Satoshi Nakamoto authored the Bitcoin

whitepaper in 2008 giving details on

how to implement a “A Peer-to-Peer

Electronic Cash System" which we

now know today as cryptocurrencies.

• Solves the problem of Double Spending

via its P2P network

• Was invented to serve as the public

transaction ledger of the cryptocurrency

- Bitcoin

Page 30: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

5

Original

Copy

BlockChain: The Disruption - Are We Ready?

INTERNET OF INFORMATION

Bayo

Amaka

Page 31: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

6

Original

BlockChain: The Disruption - Are We Ready?

Amaka

Bayo

BLOCKCHAIN - INTERNET OF VALUE

Page 32: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

7

Bayo wants to send

money to Amaka

Amaka receives

the money

BlockChain: The Disruption - Are We Ready?

BLOCKCHAIN = Chain of Blocks The transaction is

configured online into

a block

The block is broadcast to

every party in the network

VerificationThose in the network verify

the transaction is valid

The block then can be added to the chain which provides an indelible and transparent record of transactions

Chain of Blocks

Page 33: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

8

CLEARING

HOUSE

A CENTRALIZED MODEL

BlockChain: The Disruption - Are We Ready?

Today, most industries operate in

a centralized model where you

always have a Trusted central

authority.

Page 34: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

9

KEY FEATURES OF THE CENTRALIZED MODEL

BlockChain: The Disruption - Are We Ready?

‘• Exchange of Value

`• Ease of Regulatory and Supervisory Oversight

• Presence of (multiple) intermediaries

• High Transaction costs & fees

Page 35: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

10

A DECENTRALIZED MODEL

BlockChain: The Disruption - Are We Ready?

Page 36: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

11

FEATURES OF THE BLOCKCHAIN (DISTRIBUTED LEDGER)

BlockChain: The Disruption - Are We Ready?

‘• Records are Decentralized

`• Immutability

• Transparency

• Trust

Page 37: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

12

SOME CHALLENGES FACING BLOCKCHAIN & DISTRIBUTED LEDGER TECHNOLOGIES

• Uncertainty around regulation, and how the technology would be governed.

`• General lack of Understanding and public awareness

• Integration with Legacy Systems

BlockChain: The Disruption - Are We Ready?

Page 38: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

BlockChain: The Disruption - Are We Ready?

DISRUPTION… massive, rapid, and most likely permanent change!

A disruptive technology (or solution) is one that

displaces an established technology;

A revolutionary technology that creates a completely

new industry

Page 39: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

14 BlockChain: The Disruption - Are We Ready?

Disruptiondisplaces an incumbent, or creates an entirely new

model / industry / process

If you get

disruptedyou are not coming back!

Disruption is a

process It would usually happen over a period of time

KEY POINTS ON DISRUPTION

Page 40: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

15

INCUMBENT SOLUTION

• More focused only on their most profitable

customers

• Neglects other customer segments

• Misjudges “smaller” customer needs.

• Deploys services on legacy technologies

DISRUPTIVE SOLUTION

• Accessible to wide-range of

consumer groups

• Simple , more affordable products

and solutions

• Prioritizes and Enhances customer

experience

• Employs newer, more efficient

technologies

A Disruptive solution is simpler, moreaffordable and more accessible to either anon-consuming group or the low-end of anexisting market

BlockChain: The Disruption - Are We Ready?

Page 41: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

16

Healthcare Industry Education Industry Real-Estate Industry Politics

SOME INDUSTRIES THAT COULD BE DISRUPTED BY BLOCKCHAIN

Agriculture & Food

Technology

Legal Industry E-commerce & TradeBanking & Financial

Industry

BlockChain: The Disruption - Are We Ready?

Page 42: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

17

THE FINANCIAL INDUSTRY

CorporationBlockChain: The Disruption - Are We Ready?

Page 43: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

18

BLOCKCHAIN: Some Use Cases in the Financial Industry

Speed up and Simplify

cross-border payments

Clearing and Settlement Trade Finance

BlockChain: The Disruption - Are We Ready?

Fraud Detection

$$

N

Digital Currencies

Syndicate Lending

Page 44: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

ARE YOU READY FOR

BLOCKCHAIN???

Page 45: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

20

HOW CAN YOU BE AHEAD OF THE DISRUPTION?

• Identify & Assess the impact to your Industry/Business/Organization• How can Blockchain can be used in your industry/business/organization

• Critically examine your industry for opportunities

• Radically internalize your consumers’ perspective(s)

• Understand the basics of Blockchain technology• Go beyond the hype and learn all about the technology

• Build Capacity and Invest• Organize and/or attend Hackathons, Events, Seminars

• Hire requisite skill sets and develop human capital

• Join the Blockchain ecosystem• Partner, Collaborate, Co-create with Blockchain

innovators, Blockchain oracles etc.

• Experiment with Blockchain to make maximum profit

Page 46: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

Our Activities in

BlockChain

Page 47: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

22

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23

BlockOne

IQ

BlockChain: The Disruption - Are We Ready?

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24

“The Fear of Disruption Can Be More Damaging than

Actual Disruption

Resist the urge to react too hastily to major change

- or to use it as an excuse not to take action.”

- Paul Leinwand

Thought leader - strategy, growth, and capability building

BlockChain: The Disruption - Are We Ready?

Page 50: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

Thank you

Page 51: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

The importance of investor relationsOctober 2018

Accra Dar es Salaam Harare Johannesburg Lagos Nairobi London Perth

Page 52: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

Content

1. What is Investor Relations (IR)

2. Snapshot of IR best practice versus non IR practice ones

3. The growing importance of social media in IR

4. How IR fits into Sustainable Reporting

5. IR engagement approach

Page 53: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

What IR is not not

It is not a process of stock price manipulation

It is not about performing “magic” to ensure positive analyst coverage on a company goes from 0 to 100

It is not for a closed group of individuals

It is not only about numbers, accounting and finance

Page 54: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

It acts as a bridge between listed entities and the investing community

It is about engagement, visibility and managing perception

It is about enhancing transparency and disclosure to ensure fair valuations

It is about effective strategic communications to keep all stakeholders abreast of material information

What IR is

Page 55: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

It protects shareholder value in challenging times

It attracts the right investor class

It helps reduce volatility of investor activity and flows

It provides a transparency premium for valuations

Benefits of IR

Page 56: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

The Growing Importance of Social Media in IR

of institutional investors regularly use social media

80% of institutional investors said material

gathered through social media

influenced decisions

30% had based their company’s decision-makers off social media information

37%

said information found on social media influenced a decision to work with a particular client or company

34%expect to increase their use of social media in the coming year

~40%

Source: Greenwich Associates - Institutional Investing in the Digital Age: How Social Media Informs and Shapes the Investing Process, 2016.

Page 57: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

Benefits of Social Media in IR

It helps companies deal with issues real time which in turn helps to reduce message misalignment.

It creates an avenue for companies to get to measure investors’ perception of stock

It allows companies reach more current investors and potential investors than traditional press releases

It helps companies listen and engage directly with their target audience

Page 58: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

A snapshot of IR best practice versus IR non practice

GTBank, -9.49%

Zenith Bank, -15.93%

Nestle, -10.03%

Dangote Cement, -13%

Average, -12%

NSE YTD, -15%

Lasaco Assurance, -38%

Regency Alliance, -52%Universal Insurance, -54%

Goldlink Insurance, -1%

Average, -36%

-60.00%

-50.00%

-40.00%

-30.00%

-20.00%

-10.00%

0.00%

1

% d

ecl

ine

Comparison of 2018 YTD stock performance

Page 59: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

Sustainability reporting and IR

Investor Relations

Environmental, Social and

Governance

Sustainability Reporting

UN Social Development

Goals

• Sustainable reporting is theintersection between investorrelations, ESG and the UN SDGs

• Companies are evolving fromoperating without consideration forthe environment to ensuring the entireecosystem is factored.

• Sustainability in Africa is minimal asonly 2 African stock exchanges out of28 have issued ESG guidance forissuers.

• However, 41% of global businesses areexpected to embed SDGs into theirbusiness over the next 5 years

• Aligning is critical as global institutionsare investing based on sustainability

Page 60: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

CHANNELSKEY MESSAGEAUDIENCE

Enhanced Disclosure and

Corporate Governance to

engender confidence

We are a long term opportunity

Partners in ensuring trading volumes and interest

Partner in keeping value for shareholders

Retail investors

Institutional investors Conference calls

1-on-1 engagements

Social media

Traditionalmedia

Side eventsConference calls

1-on-1 engagemen

ts

Traditionalmedia

OBJECTIVES

To frame the narrative that the business is viable and committed to for the long-term

To re-iterate that corporate governance has improved and that stock ownership is not just for the “Big man”

To strengthen the relationship between brokers ensuring they drive trading interest and flows

To engage with the regulatorybodies that capital is a global citizen and regulation should reflect that

IR engagement approach

Brokers

Regulator

Page 61: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

africapractice R&B Ltd, 97 Ahmadu Bello Way, Victoria Island, Lagos, Nigeria

www.africapractice.com

africapractice advises industry and governments; helping them to identify opportunity, manage risk and overcome critical communications challenges.

Oluwapelumi [email protected]

Tim [email protected]

Page 62: DIGITIZATION NSE Market Data...The Nigerian Stock Exchange 7 Amazon vs Sears Source: macrotrends Founded: 1886. Industry: Retail, Diversified Founded: 1994. Industry: Retail, Diversified

Financial Service Solutions www.zanibal.com

Presentation @ NSE Market Data Conference

Optimizing Business Performance Through Technology

19th October 2018

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Financial Service Solutions www.zanibal.com

Agenda

• FSI Challenges & Opportunities

• Leveraging technology to drive business performance.

• Questions

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Financial Service Solutions www.zanibal.com

Critical Capabilities Of a Business Technology Platform

Unified Single Source Of Truth

To Run A Business

Easily Extends To Leverage Competitive

Differentiators

STP & Streamlined

Business Processes

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Financial Service Solutions www.zanibal.com

Customer

Service

Custody,

Clearing &

Settlement

Trading & Funds

Management

Transforming the value chain

Finance (accounting, financial planning, reporting, forecasting)

Human Resources (Benefits, compensation, recruitment, payroll, HRIS, etc.)

Legal & Other Services

Information Technology

Sales, Marketing &

Research

Transaction

Management

Back Office ProcessesConsolidation & Organizational Redesign - > Shared Services

• To become a leading capital market firm, Organization Technology & Processes must be transformed to deliver strategic capabilities and drive value creation.

• Core functions in the business units reengineered and automated with technology to be at least on par with best practice benchmarks.

• Organizational design must reflect consolidated back office functions with STP

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Financial Service Solutions www.zanibal.com

A Capital Market Platform

• Leverage technology across all touch points to drive business performance

• Analytics to drive performance mgmt. and planning

• Integration with all key stakeholders to drive accelerate TAT and drive efficiency.

• Support for exiting and new products• Flexible and cost effective• Lease what you need and avoid huge

capital commitments.

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Financial Service Solutions www.zanibal.com

Key Platform Capabilities

• A front-to-back technology platform to support:

– client interaction (Web & Mobile Enabled)

– aggressive growth plans (Scalable)

– process reengineering (Single Data Model)

– lead generation (CRM functionality)

– client agreements (Document Management)

– transaction lifecycle (Workflow Tools)

– asset servicing (Interface to Ledgers)

– teamwork (User Groups)

• Technology must deliver strong ROI

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Financial Service Solutions www.zanibal.com

Integrate your processes

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Financial Service Solutions www.zanibal.com

Insight from your data

• Operational Excellence– Responsive and accurate

delivery of customer requests across all channels

• Analytical Insight– Analyze, predict and drive

customer behavior – Identify the right time to make

the right offer to the right market

• Process Optimization– Improve visibility and

performance across all involved business processes

Know More

Sell More

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Financial Service Solutions www.zanibal.com

Key Benefits Of Deploying Technology

Operations risk management Reputational risk reduction Increased regulatory compliance

Control

Capability

Cost

Client Service

Capacity

Cost / Income

Supporting aggressive growth plans Accommodating workload peaks Easily develop and test new products

Provide information and service 24/7 to clients

CRM tools for clients help manage their transactions and the relationship

Track and manage service delivery across all channels

Reduction in execution errors Improved Execution Quality Reduced cost per transaction

Self Service tools Grow your channels Lead generation Straight Through Processing

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Financial Service Solutions www.zanibal.com

Summary

• Technology should deliver a single, real-time view of your

transactions, customer and sales processes across all

departments and all locations

• Solutions should have a low cost of ownership and enterprise

class scalability and performance.

• Easily extend functionality

– Via Built In Customization APIs & Web Services

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Financial Service Solutions www.zanibal.com

The Delivery Process

Endorse options “Go/No Go” decision

3-phased approach that breaks down transformation roadmap into distinct and manageable

stages, each with their own timeline, milestones and deliverables

The first step to transformation needs to be driven through a clear articulation of the problems with the existing

architecture and the establishment of a set of strategic principles

Define & agree strategic principles

Market Assessment

Current State Analysis

Future State

Design

Strategy Execution

Benefits Tracking

Mobilisation

&

Visioning

Gap Analysis

Business Plan

Implementation Plan

& Roadmap

Scenarios & Financial Modeling

Phase 2 Phase 3

1 2

3

5 6

7

8

9

Phase 1

Phase 1 – Strategy Formulation Phase 2 – Business Case Phase 3 – Implementation

Execute the chosen option, implement new procedures and communication plans

Define target business service model, products/services, operating model,

organization model and technical architecture; build cases whether to go/no

go

Clear understanding of products/services, market forces, business drivers, current operating environment and

formulate strategy options.

Strategy

Options

4

Maintenance & Audit

10

11 12

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Financial Service Solutions www.zanibal.com

Questions ??