NPX Overview

An Introduction

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Background & Philosophy

Background• Our company, NPX, was formed in 2005 to cater primarily for the B2B

domestic parcel and the B2B international parcel markets.• Our management team's background is in express distribution, our

experience and industry knowledge has been built up over many years in this sector.

• Our head office and sortation hub is based in Dublin, with regional locations around Ireland.

Our Philosophy• Our aim is to provide our customers with a high quality, high value service

to allow them to offer the best levels of service to their customers.

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Our Strengths

Nationwide Delivery ServiceWe offer a truly nationwide service, covering all of Ireland on a next-day basis.

Easy to UseOur Customer Automation Software has been designed to be easy to use, requiring minimal training, so that you can produce delivery labels quickly and easily regardless of IT ability. If required, a simple manual labeling system is also available.

Close to Your BusinessWe believe that our success hinges on the success of our customers. We are committed to working with our customers to achieve the best solutions. This can only be realised through regular contact and our Business Development Managers will work closely with you to understand your business and your customers.

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Our Services

Our services include:• 32 counties, Next day parcel “business to business”• Cheque on Delivery (ChOD)• Reverse logistics (Return Logistics) • Transit reports to your specification• Dispatch software• Web tracking www.npx.ie • UK next day & 2 day delivery options

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Locations

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Technology - Systems

• NPX uses the most up to date, proven technology to maximise the service it can offer to its customers. Our systems are built around an SQL (structured query language) database, called CORE, that controls all data relating to our customers’ shipments.

• This database is supported by a high speed VPN (virtual private network) that spans all of our branches. This network allows all users to operate as if they were in the same building on the same network. Through the use of portals this network can be expanded to anywhere internet is accessible.

• A CRM (customer relationship management) system, linked to our financial systems and CORE database allows us to focus on our customers’ needs by giving us the most up to date information at the press of a button.

• The core system is also linked to the internet and allows customers to track their parcels and view their PODs online.

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Technology - Scanners

NPX couriers and warehouse staff are equipped with Symbol MC3000s. The MC3000 scanner is small, lightweight and rugged for applications requiring high-quality data capture and high-performance real-time computing. This unit allows the data from a customer’s parcel to be read directly from the label without the need for electronic data transfer facilities.

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Technology - Customer Automation

NPX provides software to its customers that allows them to print shipping labels from a PC. Through the use of 2 dimensional barcodes all data is encoded onto the parcel, so internet connections are not required in your warehouse. The labels can also incorporate your logo to enhance your brand image.

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NPX CAS Screen Shots

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Manual Label Option

If computer aided labelling is not feasible we can also offer a manual system.

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NPX Web Tracking Screen Shot

Track and Trace and Proof of Delivery image available from www.npx.ie or through our CAS application program.

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Why Nationwide Parcel Express?

At NPX we are committed to providing you with the highest levels of service and quality. Our nationwide delivery network is backed by the latest proven technology, allowing you to both track your parcels individually and to view overall service level reporting for your freight.

We have the coverage and the flexibility to tailor solutions to your needs. We also have the experience to help you to manage your distribution requirements to provide the service to your customers that they expect and deserve.

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The Benefits of NPX

• Strong Customer Focus• Up-To-Date, Proven Track & Trace Technology• Customisable Service Reporting• Nationwide Coverage• Strong Partnerships with International Carriers• Late Collections• Reverse Logistics• Fulfilment Options

• Pick & Pack• Short Term Storage• Same day Delivery• Out Of Hours Delivery