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Notes for trainers Available online Link Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership Opportunities Flyer Membership “Workbook”
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Notes for trainers Available online Link Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Dec 29, 2015

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Everett Tate
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Page 1: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Notes for trainers• Available online Link

Club Membership Chairperson’s Guide

Just Ask!

Welcome

Membership Pulse

Membership satisfaction Guide

Membership Opportunities Flyer

Membership “Workbook”

Page 2: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Notes for Trainers

• The workshop must be as participative as possible.

• Several scenarios will be given to participants, they will be in groups, will discuss & offer answers to the questions posed

Page 3: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

The Successful Club Membership Chairperson

Lions Clubs International

Page 4: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Club Membership Chairperson

Your position is important for the health & vitality of your club as well as for its ability to serve the community

You will be responsible for organising membership growth efforts & ensure that membership goals are being met

Page 5: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

• Understand your position & get organised• Use planning calendar to plan your year

(time spent preparing now will be worth it)• Form a membership committee• Become familiar with all resources available• Set goals with board and establish action plan

Preparing for your term

Page 6: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Responsibilities & Duties

• Assist your club with membership growth

How?How?

• By new member recruitment• Membership satisfaction – retention

Page 7: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Responsibilities & Duties• Form a membership committee

Structure committee that best fits your clubLCI recommends:• last year’s membership chairperson• Next year’s chairperson• Any interested club member

Page 8: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Responsibilities & Duties

• Co-ordinate with club committees• Hold quarterly membership committee meetings• Submit recruiting report & club satisfaction report

to Board & District• Serve on club’s Board of Directors

Page 9: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Member Satisfaction

Retention

is simply a result of Lions being happy

with their club experience

Page 10: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Member Satisfaction

• Arrange “How are your Ratings” survey

• Arrange “Community Needs Assessment”

• Arrange for a Club Excellence Process

• Set goals & action plan

• Complete the action plan & follow up

Page 11: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Member Satisfaction

• Keep members engaged by using membership satisfaction programmes e.g.

New member orientationLions mentoring programme

How are your ratings?Community needs assessmentMembership satisfaction report

Page 12: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

New member check-list

• Have I made the new members feel welcome?

• Have I given them responsibility?

• Have I valued their input & respected their ideas?

• Have I made them feel a member of the family?

Page 13: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Membership recruitment

• Every Club needs members to achieve its service goals. New members provide new ideas, new projects

• There is a New Member Recruiting Guide for clubs, called:

JUST ASK !

Page 14: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Just Ask!

A simple 4-step guide for recruiting members, which assists you to prepare an effective outreach plan:

1. Preparing your club

2. Creating your club’s growth plan

3. Implementing your club’s growth plan

4. Welcoming your new members

Page 15: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Keep the Lions Clubs Constitution and By-Laws in mind– “Any person of legal majority

and good moral character and good reputation in his/her community, may be granted membership in this Lions Club”

CRITERIA for MEMBERSHIP

Page 16: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

CRITERIA for MEMBERSHIP

• Time for Lions

• Social Awareness & Service minded.

• Motivated by Lions Ideals & Objects.

• Understands Financial Commitment

• Prepared to Promote Lionism.

• Will “Fit In” with all members

Page 17: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Support & Guidance

• Work closely with your membership committee & District GMT team

• Other Lions Clubs – share “Best Practices”

• Lions Clubs International

• “Membership Pulse” quarterly newsletter

• Membership success stories on LCI website

Page 18: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

District GMT Team

Consists of DG, 1st & 2nd VDGs; District GMT Co-ordinator

District GMT Co-ordinator is supported by District Membership, New Club Growth Team &

District Success Team

Page 19: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Membership Opportunities

• Share these with potential members:

• International Dues programme

• Membership categories

• Print the “Membership Opportunities” flyer

Page 20: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Qualities of a successful Club

• Has a major service activity

• Has a major fundraising project

• Has a strong PR programme

• Well-organised, interesting, meetings

• A feeling of teamwork & co-operation

• A strong membership growth, development & retention programme

Page 21: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Club Excellence Process

• Identifying their strengths & weaknesses

• Establishing the needs of the community

• Setting their goals & deciding on a plan

• Implementing their Plan

Page 22: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Set Goals!

Setting goals and committing them to paper will help keep the committee focused and create a device for measuring success.

Page 23: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

MEMBERSHIP GROWTH

NET GROWTH

NEW MEMBERS RETAIN MEMBERS EXTENSION

Page 24: Notes for trainers Available online  Link  Club Membership Chairperson’s Guide Just Ask! Welcome Membership Pulse Membership satisfaction Guide Membership.

Course Objectives

• Preparing for your year• Your responsibilities & duties• Member recruitment• Member satisfaction• Support & guidance• Membership committee• District GMT team• Develop goals/action plans

Today we covered