Note: This is an authorized excerpt from 2013 Healthcare ... · non-clinical purposes. About the Healthcare Intelligence Network The Healthcare Intelligence Network (HIN) is an electronic
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Note: This is an authorized excerpt from 2013 Healthcare Benchmarks: Telehealth & Telemedicine. To download the entire report, go to http://store.hin.com/product.asp?itemid=4662 or call 888-446-3530.
The Healthcare Intelligence Network (HIN) is an electronic publishing company providing high-quality information on the business of healthcare. In one place, healthcare executives can receive exclusive, customized up-to-the-minute information in five key areas: the healthcare and managed care industry, hospital and health system management, health law and regulation, behavioral healthcare and long-term care.
Executive Summary
Healthcare is leaning on videoconferencing more than ever to monitor discharged patients, conduct remote consultations and facilitate communication, according to responses to the Telehealth in 2013 Survey by the Healthcare Intelligence Network. Respondents reported videoconferencing as the number one technology being utilized, an increase from 41 percent in 2010 to 59 percent in 2013. More than 10 million Americans directly benefited from a telemedicine service during the past year, according to the American Telemedicine Association.
Respondents also reported a decrease in the use of land lines from 80 percent in 2010 to just 53 percent in 2013, while the use of smart phones rose from 30 to 40 percent in the same time period.
More reliance on mobile health is also reflected in responses to the survey, in which healthcare organizations reported wireless technology, data monitoring and the Worldwide Web among the top technologies used in telehealth programs, just as in 2010.
Another notable telehealth trend for 2013 is an increase in health activities monitored remotely. One hundred percent of respondents now monitor weight and vital signs, up from a respective 79 and 77 percent in 2010. The health conditions monitored remotely remain the same from 2010, the top three being heart failure, COPD and diabetes.
Also identified: slight decrease in use of e-mails, education and HRAs, but an uptick in the use of virtual visits (34 percent in 2010 to 46 percent in 2013).
Survey Highlights
9 Telehealth programs target all (42 percent), elderly or Medicare (27 percent) and chronically ill populations (24 percent).
9 The survey identified the top sources of funding in place to support telehealth efforts as reimbursement from private payors, corporate support
This benchmarking report is intended as a resource for healthcare organizations searching for comparable data and means to measure implementation and progress. It is also a helpful planning tool for organizations readying initiatives in this area.
The initial charts and graphs presented represent results from all respondents; images in subsequent sections depict data from high-responding sectors. (Figure titles begin with the segment they represent; for example, All, Health Plans, Hospitals, etc.)
Often, one of the largest responding sectors is composed of respondents identifying their organization type as “Other.” In general, we do not depict results from this segment because it represents a wide range of organization types, including consultants and product vendors. However, you will always find a graph indicating the demographics of respondents.
Here are some additional tips for using this report:
9 See how you measure up: Scan this report for your sector, and see how your program compares to others. Note where you are leading and where you are behind.
9 Evaluate your efforts: Think about where you have been focusing your efforts in this area. Look for trends in the data in this report. Look for benchmarks set by your sector and others.
9 Set new goals: Use the data in this report to set new goals for your organization, or to raise the bar on existing efforts.
9 Use it as a reference book: Keep this report accessible so you can refer to it in your work. Use these data to support your efforts in this area.
If you have questions about the data in this report, or have feedback for our team, don’t hesitate to contact us at [email protected] or 732-449-4468.