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Not working in partnership with your club - The Cardiff City experience

May 12, 2015

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Sports

With so much going on at a local level it is often difficult to fully appreciate the work of other trusts, see the successes they have had and how they've achieved them. This session gave an opportunity to hear from supporters' trusts that have had a particularly busy year for different reasons - be it running campaigns, scrutinising their clubs, engaging and growing their membership or building partnerships and influence - something for everyone.

We know that the relationship that a trust has with the club they support can have a big bearing on the type of work that goes on, so in the first session we heard from trusts that have a good partnership with their club, whereas in the second session we will heard from trusts that either have no working relationship or a begrudging one at best.
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Page 1: Not working in partnership with your club - The Cardiff City experience
Page 2: Not working in partnership with your club - The Cardiff City experience

SD Conference

Tim HartleyGeraint Jones

Cardiff City Supporters Trust

IET London - 13 June 2010

Page 3: Not working in partnership with your club - The Cardiff City experience

Cardiff – A community club?

• Stadium neighbourhood - 20% BME• Number of black and Asian City fans?• Attitudes – club and locals• Anti-social behaviour• Get them in!

Page 4: Not working in partnership with your club - The Cardiff City experience

Questionnaire

Page 5: Not working in partnership with your club - The Cardiff City experience

So…

• Community consultation• ASBO presentation• Supporters 5 a side• Keenor campaign• OPENCities project (British Council)• International work • Socials – quiz and ex-players nights• Open Trust meetings

Page 6: Not working in partnership with your club - The Cardiff City experience

Football Fans and Cardiff City Football Club (CCFC)

• They like football!

• 82% watch football

• However, 30% of those who watch football have never seen Cardiff City play

• The other 70% have only watched Cardiff City a few times

Page 7: Not working in partnership with your club - The Cardiff City experience

Of those who only came two-nine times - what was your experience of the stadium?

6%

39%55%

Poor

Average

Good

What did local residents think of Ninian Park?

Page 8: Not working in partnership with your club - The Cardiff City experience

What do you enjoy about watching Cardiff?

Great atmosphere… the craic… the buzz

Supporting my home team

Everything about football

Meeting my friends

Cheap for teenagers

Quality football… they’re my team!

Page 9: Not working in partnership with your club - The Cardiff City experience

Why don’t you watch the City?

Don’t like football … prefer rugby

Price of tickets

Time, family commitments

Bad behaviour and people standing up

Teaching children to swear

I think there may be trouble

Page 10: Not working in partnership with your club - The Cardiff City experience

What would encourage you to go?

Good facilities and opposition

Promotion!

Cheaper prices and family ticket deals

Better players and opposition

Free parking and ‘taster’ tickets

Friends to go with

Page 11: Not working in partnership with your club - The Cardiff City experience

Get out there!

Page 12: Not working in partnership with your club - The Cardiff City experience

Bring them in!

Page 13: Not working in partnership with your club - The Cardiff City experience

BVNS Wales concluded

“Racism is … a factor in attendance of BME people to football matches... at the new stadium there is definitely a difference to the atmosphere and an increased sense of safety.

…to raise their attendance at the football matches it is important for Cardiff City Football Club to be visual and active within the communities. They can achieve this by working in partnership.”

Page 14: Not working in partnership with your club - The Cardiff City experience

Anti social behaviour

Page 15: Not working in partnership with your club - The Cardiff City experience

Kenyan Bluebirds!

- and payback time by us to the club’s Football in the Community team

Page 16: Not working in partnership with your club - The Cardiff City experience

Looking Forward

• Better communication - club and fan base• Relationship with new owner and CEO• Increase share ownership

• Practical steps– Next season’s ticketing– Memorial garden at the Stadium– Fred Keenor statue – Promotional film– Anti social behaviour work

Page 17: Not working in partnership with your club - The Cardiff City experience

Work with your club

• Approach club with sensible proposals– Pre season games– Prices at new ground

• Buy shares in the club– General Meeting campaign– Golden Ticket fiasco– Access to information

Page 18: Not working in partnership with your club - The Cardiff City experience

Develop outside links

• Media

• Local Authority

• Police

• Wales Co-operative centre

• Other Supporters Trusts

• Local communities

Page 19: Not working in partnership with your club - The Cardiff City experience

Diolch yn fawr

Any Questions?