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NORTH EASTERN RAILWAY

IZATNAGAR

DIVISIONAL DISASTER MANAGEMENT PLAN

YEAR 10th March 2016

DIVISIONAL SAFETY ORGANISATION

INDEX

S.N. DETAIL Page No.

CHAPTER-I 1

What is disaster 1-2

CHAPTER-II 3

Preparedness & resources (Non Railway & Railway) Unit I, II, III & IV

3-4

Golden tips of providing First Add-Priority Method 5-6

Check List of Safety Items of Stations 7

CHAPTER-III 8

Immediate Action by Divisional Control Office 8

Intimation of Accident-Divisional Officers 8

Intimation of Accident-Railway Doctors 9

Informing Non Railway Officials 9

Divisional Officers required to go to site 9

Supervisor required to go to accident site 10

Setting up Emergency Cells in Division 10

Duties of Additional Divisional Railway Manager 11

Manning of Divisional emergency cell in shift duty 12

CHAPTER-IV 13

Resources available – Priority I to VI 13- 14

Various Phases of Disaster Management Phase 1st

to 4th

15-16

Instant Action Team 17

Action to be taken at Divisional H.Q. Level 18

Concept of Controlling Section–Jurisdiction of Officer Incharge & Supervisor 19- 20

Check List of Action to be Taken – Duties of Engine Crew, Guard, TTE/Train Superintendent

20-22

Duties of Station Master at Adjoining Station 22-24

Duties of Control Staff – All Branches of Control 24-26

Function of Disaster Management Control 26

Duties of Safety Branch 26-28

Duties of Operating Branch 29

Duties of Commercial Branch 29-30

Helping Enquiry Booths at Station – Accident details to be available, Information regarding running of trains & refunds

30-32

Duties of Engineering Branch 32

Duties of Mechanical Branch – ARME Headed by Sr.DME(C&W), ART Staff 32-33

Duties of S&T Staff 33-34

Duties of Electrical Branch 34

Duties of Power/Loco Branch 34

Duties of Personal Branch 34

Duties of Security Branch 35-36

Duties of Medical Department _ Formation of two team A & B 36-38

Assistance from Neighbouring Divisions 38

Delegation of power of be exercised by Officers for Disaster Management 38-40

Disaster Management Action Plan 41-42

Deployment of Officers and Supervisors 43

Section wise chart for requisitioning of ARMVs 44

Section wise chart for requisitioning of ARTs 44

Resources of Railway ART & ARME in Izatnagar Division 44

Section wise details for requisitioning of ARME & ARTs 45

Location of ARTs on adjoining zone with particulars of their crane 46

Railway rescue infrastructure in Izatnagar Division 46

CHEPTER – V 47

Nomination of personnel Inspector/Welfare Inspection & their Jurisdiction 47

Section wise list of officers & supervisors of Signal & Telecom department 48

Section wise list of officers & supervisors of Power(Loco) department 49

List of Doctors with Telephones & Mobile No. 50

Details of Pomka Team A & B 51-52

Details of 8 NDRF Battalions 53

RPF Post & Jurisdiction 54

List of 33 trained RPF Constable for Disaster 54-55

DOG Squad & Bomb Disposal Squad 55

List of station where Hammals are available 56

List of stations where coolies (Porters) are available 57

List of Govt. Railway Police post (Thana) in Izatnagar Division 57

CHEPTER-VI 58

Details of BSNL Telephone no. provided at Rly station of Izatnagar Division 58-59

Section wise location of Ice factories in the division with contact numbers 60-61

Details of name of Divers, Address & Contact No. 62

List of Important Control Room Telephone Numbers 63

List of Important Telephone Numbers of Railway Officers 64

Reporting of Train Accident Telephonically to Railway Board 64

Important Official and residential P&T and Mobile Numbers of the desired officers of foreign Railway for use in emergency case

65-66

Telephone Number of Chief Commissioner Rily. Safety, Lucknow 66

List of section wise Medical Facilities 67-72

List of available Blood Bank in Division 72-73

List of Name & Contact No. of light/generator suppliers 73

List of section wise details of NGOs in division 74-77

List of Buldozers and Road crane suppliers 78

Name of places, where Helicopter can be landed 79

Available help from Military, Ari Force in division 80

List of name of station where catering and vending services available 81

List of name with contact No. of Print Media/Electronic Media persons 82-88

List of working contractor in Railway Izatnagar division 89-90

Telephone Numbers of High officials of railway board 91

Satellite Telephone Numbers 91

List of name with address & Contact no. – Labour supplier 91

List of name with address & Contact no. – Tent supplier 92

List of name with address & Contact no. – Water supplier 92

List of name with contact number of Civil officer of adjoining district of Disaster Management

92

List of important telephone number of Civil and Police Administration 93-94

List of mobile number of RPF/GRP/Civil Police officers in Izatnagar Division 95-98

( 1 )

CHAPTER-I

1.1.1. What is Railway Disaster ?

1.1.1. Disaster in the Railway context is a serious train accident or an untoward event of

grave nature, either on the railway premises or arising out of railway activity in that

area, due to natural or man-made causes, that may lead to loss of many lives and/or

grievous injuries to large number of people, and/or severe disruption of traffic,

necessitating large scale help for other Government/Non-Government and Private

organisation.

1.1.2. In case of a serious accident, the administration would take a conscious decision

whether the situation is to be classified as a disaster or not.

1.1.3. GM, AGM or CSO is the authorised officer to declare an untoward incident as a

Railway Disaster. As soon as the accident is declared as a disaster, the concerned

officers will be apprised of the same by the different functionaries in Divisional

Control a detailed in para 4.1 of Chapter IV and all instructions as contained in this

disaster management plan would automatically come into force and officers and staff

of all departments would taken action as laid down in this book, in addition to the

provisions of accident manual and other Rule Books/Manuals in use.

1.2. Disaster involving train services :

The disaster may be due to following factors :-

Human/Equipment failures leading to : Collision, Derailment, Level crossing accidents

at Manned/unmanned level crossings, Fire in train.

Natural calamities such as : Land slide, Earth Quakes, Floods and breaches,

Storm/Cyclone/Tornadoes

Sabotage : Setting fire to Train/Railway installations and Railway property, Bomb

blasts, placing of obstructions on track to cause disruption to traffic, tampering with

railway fittings to cause accidents.

Chemical : Disaster due to chemical reactions.

1.3. In many cases of accidents, Railways have been criticised for poor handling of

relief measures. The main reasons for criticisms have been as under :-

a. Late medical relief to injured passengers.

b. Incorrect/untimely/inadequate information regarding dead/injured

passengers.

c. Unsatisfactory arrangements for preservation and transportation or dead

bodies.

d. No food or delay in supply of eatables/clean water to stranded passengers

and rescue workers.

e. Poor handling of emergency cells opened at stations.

( 2 )

1.4. This disaster management plan does not aim at suggesting measures to avoid

disasters but, it clearly lays down various measures, which are to be taken by

various railway officials in the post disaster situation. The aim of the disaster

management plan is to effect.

a. Minimizing disaster effects.

b. Saving lives.

c. Care & concern for the affected customers.

d. Proper and timely dissemination of information to public in the aftermath

of disaster.

( 3 )

CHAPTER-II

Preparedness and resources :

Railways are generally self-reliant in carrying out rescue and relief operations.

However mobilizing heavy causalities, occurring in remote areas, difficult

terrain and/or under adverse weather condition may be necessary.

Disaster management mechanism in Railways is to be maintained at a high level

of preparedness and efficiency. al resources (Men and Material including

Medical, Personnel, Transport, volunteers, police and Fire services) belonging

to railway and non railway both should be ensured for availability and

preparedness.

Resources available in case of a major accident may be grouped with four

different units, depending on the time frame within which these can be made

available after an accident.

Resource Unit-I : Railway and non-railway resources available on the train and

at nearby surroundings.

Resource Unit-II : Railway resources available at ARMV/ART depots and

elsewhere within the division.

Resource Unit-III : Railway resources available at ARMV/ART depots and

elsewhere on adjoining Zones and Division.

Resource Unit-IV : Non-railway resources available within or outside the

division.

3.1. Resource Unit-I

3.1.1. On train carrying passengers following resources are available :

a. First aid box available with Guard.

b. First aid box available with Train Supdt. and in Pantry Car. c. Portable telephones, Fire extinguishers in Brake van, Locomotives and in

Pantry car.

d. Walkie-talkie with Guard and Driver. e. Cell Phone/Mobile communications with Passengers.

f. Information collected by train superintendent/Travelling Ticket Examiner

about

(i) Medical practitioners and (ii) Railway officers/staff travelling on the train either on duty or on leave.

(iii) Passengers who volunteer their help.

( 4 )

3.1.2. Non-railway resources available nearby :

a. Volunteers from nearby villages and towns.

b. Transport facilities available at site or passing nearby.

c. Tractor with trolleys from nearby villages for

(i) Transport and

(ii) Lighting up the accident site. d. Station staff and local railway administration should requisition

held from non-railway sources for medical assistance, additional

man power, rescue equipment, lighting arrangements, transport

and fire fighting tools, divers (if required) etc, before railways

own rescue team arrives.

3.1.3. Railway resources available nearby :

a. Engineering, S&T, C&W and other departmental gangs/staff.

b. Other resources such as Medical facilities, communication facilities etc.

c. Families of gangmen and other staff residing in vicinity.

3.1.4. At Adjoining stations :

a. Staff available at adjoining or nearby stations. b. Railway and non-railway recourses as given in chapter VI in this DMP.

3.2. Resource Unit-II

a. ARMVs/ARTs are stable at nominated stations, The location of these

resources are given in Chapter IV in this DMP.

b. Railway Medical and departmental resources.

3.3. Resource Unit-III :

a. Location of ARMVs/ARTs based on adjoining Zones/Davison is given in

chapter IV with section wise chart in this DMP.

b. Resources of men and material available on adjoining zones/Divisions.

3.4. Resource Unit-IV :

a. Non railway resources available within the division given in chapter VI

of these DMP.

b. Non-Railway resources available outside the division.

c. Air support.

d. Transport support.

3.5. Authority to order movement of ARMV & ART to site :

a. On receipt of information about serious accident involving causalities,

ARMVs and ARTs shall be order4ed immediately.

b. The decision would be taken by Chief Controller (Coaching) on duty and nobody’s would be required for ordering the same. In this regard

provisions available in Para 6.04(a) of Accident Manual shall be

considered adequately.

c. After sounding of siren, the ARMV and ART should be run out within

the stipulated target time.

( 5 )

3.6. GOLDEN TIPS OF PROVIDING FIRST AID – PRIORITY METHOD

3.6.1 Order of priority for dealing with and helping injured passengers should be as

follows :-

unconscious.

bleeding excessively

having breathing problems

grievously injured

in a state of shock

having fractures

simple injured.

3.6.2. For assessing and handling injuries, acronym DR ABC is to be followed.

(i) D-Danger

Look for danger, Make sure that no further danger exists either for the patient or for the First Aider.

(ii) R-Response :

Check for consciousness, Call by his/her name, slap, pinch and shake

gently. If there is no response, then it means that the patient is

unconscious.

(iii) A-Air Way :

Clear the airway (Trachea). If patient is unconscious, then the airway

may be narrowed or blocked making breathing impossible. This occurs

due to several reasons. Mass food particles or foreign body in the air passage or the tongue may have sagged back and blocked the air passage.

To open the airway lift the chin forward with the fingers of one hand

while pressing the forehead backwards with the other hand, now the

tongue comes forward and the airway is cleared. To clear the other

objects in the mouth press the Jaw, open the mouth put your fingers or a

clean cloth in the mouth and clear the things. Now the air passage is

clear.

(iv) B-Breathing :

Check for breathing. Keep the back of your fingers near the nose of the

patient. You can feel the warm air (or) keep your ear near the nose and

look for the movement of chest, listen to the sound from the throat and

feel the warm air from the nose.

( 6 )

(v) C-circulation :

Check the pulse. Normally we check the pulse at the wrist, however

sometimes it is not felt because of severe bleeding. So it is better to check

the pulse at neck (Carotid pulse).

After check DRABC, there may be two possibilities.

(a) If patient is breathing, has circulation but is unconsciousness, immediately turn

him to recovery position and transport to hospital.

(b) If the patient has failure of breathing and circulation then immediately start CPR

(Cardio Pulmonary resuscitation) the important life saving technique in First

Aid.

To revive the lungs you have to give artificial respiration by mouth to mouth

(Kiss of Life) method. Lift the chin forward and press the jaw open the mouth

with one hand and close the nose with other hand keep your mouth on the

casualty’s mouth and blow.

To revive the heart you have to give external chest compression. the casualty

should be made to lie down on a hard surface. Keep heel of the palm on the

chest (Pit of stomach) of the casualty and keep the other palm over that hand

and compress.

Mouth to mouth ventilation and external chest compression should be given in

the ratio of 2:15. This should be continued up to the revival of life or till

reaching the hospital. Once life starts, immediately turn the casualty into

recovery position and transport to hospital (Recovery position or three quarter

prone position means turn to one side, better to right side)

Recovery Position :

Recovery position is the safest position for unconscious patients. Normally we

keep the patient in a supine position. However, in case of unconscious patients,

it is a very dangerous position because the tongue can fall back and close the

airway or saliva and other secretions may get into windpipe. To avoid that turn

the casualty into recovery position and transport to hospital.

Sometimes, you may not be in a position to do first aid due to tense situation. In

such circumstances at least turn the casualty to recovery position, which would

help to save many precious lives.

(7 )

CHECK LIST OF SAFETY ITEMS AT STATIONS

It is the responsibility of SS/SM in-charge of station to keep equipments &

information complete, up dated and equipments in working condition.

1. Fire buckets: Six fire buckets must be available at each station.

Three filled with water and three with loose sand. Water

buckets are to be filled with water regularly.

2. Fire extinguisher: Each station should have minimum two DCP type

fire extinguishers.

3. Stretcher(s) 1 No. (Minimum)

4. First Aid box 1 No. (Minimum)

5. List of Civil authorities i.e. DM, SP, Police station and GRP post with telephone

numbers.

6. List of Railway Officers/Supervisors with Telephone/Mobile Numbers

(Important one) 7. List of local Hospitals and Ambulance with telephone numbers.

8. Road approach route particulars from various directions.

9. List of nearest Fire brigade with telephone numbers.

SS shall update and check all telephone numbers once in every 3 months.

( 8 )

CHAPTER-III 4.1. Immediate action by Divisional Control office :

4.1.1. Intimation of accident – Divisional officers :

(i) In the Divisional control office, information regarding an disaster

is generally received by the Section controller.

(ii) In most cases the First Information Report also intimates the approximate

number of coaches involved and rough estimate of the likely number

of casualties (such as ‘heavy casualties expected’)

(iii) Accidents involving a passenger carrying train where the

first information says that heavy casualties (around 75) are expected,

should prima-facie be treated as a disaster.

(iv) The moment information regarding an accident involving a passenger

carrying train is received in the divisional control office, the accident

bell in the control room should be sounded for alerting all on

duty functionaries.

(v) After all on duty functionaries gather around the section control board

they will be briefly informed about the accident.

(vi) Each functionary will thereafter resume his position and take steps to

set in motion activities required of him.

(vii) Dy. Chief controller (Coaching) will first inform Hospital casualty. Then Dy. Chief Controller (Coaching) on duty will order ARMV/ART

immediately. Nobody is authorisation would be required for ordering

the same. In this regard provisions available in Para 6.04(a) of

Accident Manual shall be considered adequate. Thereafter he will

inform officers and supervisors as given below.

(viii) Each departmental functionary will inform divisional officers and

supervisors of his department about the accident as detailed below :-

Functionary Officers and supervisors

Dy. Chief Controller (Coaching) Operating & Safety, Hospital Casualty, DRM, ADRM, Medical

Electrical Control Electrical

Power Control Mechanical

Engineering control Engineering, Personnel, Account

Test Room/S&T Control S&T, Stores

Commercial control Commercial, Public relations

Security control RPF

(ix) For this purpose all functionaries working in the divisional control office will

have a ready list of telephone numbers (Railway BSNL and Mobile) of all

officers and supervisors of their departments.

(x) After Dy. Chief Controller (Coaching) has informed Hospital casulty, DRM,

ADRM and Medical Doctors, he will then inform Dy. Chief Controller

(Coaching) in HQ, Central control regarding the accident.

( 9 )

4.1.2. Intimation of Accident – Railway Doctors :

Dy. Chief Controller (coaching) will inform the Hospital emergency of Railway

Hospital regarding details of the accident. Railway doctor on emergency duty

shall undertake the following :-

(i) Note down time of receiving message.

(ii) Inform CMS, other doctors & Para-Medical staff and instruct them to

reach the ARMV immediately.

(iii) Collect necessary medical team in the hospital.

(iv) Inform CMS about movement of ARMV.

(v) Alert blood donors, St. John’s Ambulance brigade. (vi) Bare minimum medical team should remain in the hospital, rest of the

doctors should be rushed to the accident site by ARME first and then by

other fastest mode of transport.

(vii) Arrange to move emergency boxes from ARME Scale-II locations to the

accident site. 4.1.3. Informing Non-Railway Officials :

(i) DM, SP and CMS of the district within which the accident site falls

should be informed regarding the accident by the chief controller for

immediate assistance.

(ii) ADRM will inform the following regarding the accident.

I.G./GRP

ADG/GRP

Divisional commissioner,

Home Secretary.

(iii) In case POL rake is involved then IOC/BPC/HPC officials should also be

informed.

(iv) In case Mail Bags of RMS are involved, then Postal Officials should also

be informed.

(v) Telephone numbers of all DMs, SPs, CMSs an Divisional

Commissioners are available in Divisional DM Plans. (vi) Telephone Number of IOC/BPC/HPC officials are also available in the

Divisional DM Plans.

(vii) Telephone number of ADG/GRP, IG/GRP, Home Secretary etc of UP,

Uttranchal are given in annexure.

4.2.4. Divisional Officers required to go to site :

(i) All Divisional Officers required to go to accident site should proceed by

the ARMV. They should not proceed by road.

(ii) Road vehicles should be sent to Accident site separately. Maximum

number of road vehicles should be sent to accident site from Divisional

Headquarters.

(iii) ARMV shall be despatched within 15 minutes by day and within 30

minutes by night after sounding of siren.

(10 )

(iv) DRM will proceed to the accident site. ADRM shall stay back at

Divisional Headquarters for co-ordination work.

(v) All Branch Officers except Sr. DOM should proceed to the accident site.

For this purpose, officers heading different branches within the same

department are referred to as Branch Officers.

(vi) The second senior most officer of each branch should stay back at

Divisional Headquarters.

(vii)) Of the remaining officers from each branch, a majority of both senior and

junior scale officers should also proceed to the accident site.

(viii) One it has become clear that the accident is a disaster, then the 80/20

rule should be followed.

(a) 80% of all officers should go to the accident site and only 20%

should stay back at Headquarters. (b) Similarly, 80% of all supervisory staff should go to the accident

site and only 20% should stay back at Headquarters.

(ix) Divisional DM Plans should also spell out the same thing for supervisors

of each department.

(x) Arrangements of Road vehicles to proceed to accident site, indicating

alternative vehicles as well, shall be indicated in Divisional DM Plans.

(xi) Arrangements of vehicle drivers including spare drivers shall also be notified.

4.2.5. Supervisors required to go to Accident Site :

(i) At the divisional level 80% of all supervisors available in divisional

headquarters should proceed to the accident site.

(ii) All other supervisors available in the field at other stations should also

proceed to the accident site.

(iii) Divisional Control Office should issue a recorded control message from

DRM to all Supervisors for proceeding to the accident site immediately

by fastest possible means. 4.2.6. Setting up emergency cells in Divisions :

(i) Divisional emergency cell shall be opened immediately after receipt of

information of the accident at divisional control office.

(ii) This unit will exercise control, co-ordinate and arrange supplementary

assistance to the accident site.

(iii) It shall function in a separate cubicle at Divisional Control Office

provided with centralised communication network, hot line to the site and

headquarters.

(iv) Sr.DOM will be over all in charge of Divisional Emergency cell and will

function as the Divisional Emergency officers for the purpose of

managing relief and restoration operation from divisional level.

(v) In case, Sr.DOM is not available, DOM/AOM (Movement) will be the

Divisional Emergency officer.

(vi) In case both officers are not available, any other officer nominated by DRM will take over charge.

(11 )

(vii) Requirements of all departments for movement of men and materials to

the accident site shall be conveyed to the divisional emergency officers,

who shall arrange their movement.

(viii) Timings of 2nd

and 3rd

special trains to be moved from each end to the

accident site, carrying backup logistic support will be conveyed to all

concerned beforehand.

(ix) Divisional Emergency cell will maintain:

Telephone and FAX Numbers of the accident site. These should be

maintained functionary wise for each functionary available in the

UCC.

Similarly telephone and Fax Numbers of functionaries available in

CAC should also be available with the divisional emergency cell.

Telephone and Fax numbers of Helpline enquiry booths that would

have been set up at various stations on the division.

E-Mail addresses of UCC, CAC, Helpline enquiry booths &

Headquarter emergency cell.

Names and phone numbers of hospital where injure3d have been

admitted/shifted, along with number of patients.

(x) Divisional Emergency cell will collect updated information regarding all

aspects of the accident and pass on the same either telephonically or by

E-Mail to :

All helpline enquiry booths within the division.

Headquarters emergency cell.

(xi) Divisional Emergency officer on duty shall chronologically record all

information and instructions received or given in a logbook.

(xii) If necessary, similar emergency cells will be opened at other major

terminals as decided by the chief emergency officer.

(xiii) After relief, rescue and restoration work is completed, winding up of

divisional emergency cells shall be decided by DRM.

4.2.7. Duties of Additional Divisional Railway Manager :

(i) Undertake making of announcements over local TV channel and cable

network for all supervisory staff to rush to the accident site.

(ii) Ensure that functionaries of deferent departments in Divisional

Emergency Cell carry out duties assigned to them as per Divisional DM

Plan.

(iii) Monitor movement of assistance from other divisions/zones.

(iv) Co-ordinate with State Govt.

(v) Co-ordinate with Defence and Para Military authorities.

(vi) Monitor various important media channels to keep track of media

reporting. Suitable corrections/clarifications may also be issued, if

required.

( 12 )

4.2.8. Manning of Divisional Emergency Cell in shift duty :

(i) Divisional Emergency cell shall be manned round the clock by officers.

(ii) In addition to officers of the operating department, there will be officers

of engineering, mechanical, S&T, Electrical, Commercial, Medical,

Security and Personnel departments in the Divisional emergency cell

round the clock.

(iii) Divisional emergency cell will be manned by Senior scale/junior scale

officers of all departments in 12 hours shift duties round the clock (8.00

to 20.00 hrs day shift and 20.00 hrs to 8.00 hrs night shift).

(iv) Senior most officer of each department who is available in the division

shall be on duty in the divisional emergency cell during the day shift

(8.00 hrs to 20.00 hrs.)

(v) Senior most officer of each department shall issue a 12 hours roster for

his own departments for the night shift (20.00 hrs to 8.00 hrs)

(vi) Round the clock roster of 12 hours shift duty should cover both officers

and supervisors.

(vii) Same officers and supervisors should be repeated each day without any

change or rotation for next 4-5 days. this will maintain continuity and

will ensure that experience gained on the first day can be gainfully used

on subsequent days.

( 13 )

CHAPTER- IV RESOURCES AVAILABLE

Railways is having history of being self reliant in carrying out rescue and relief

operations in case of railway accidents. But with the fast development new

challenges to humanity, Railway into maintained a high lust of preparedness and

alertness that also with better efficiency in terms of result oriented actions. All

resources (Men, Material & Machine-3 Ms) available in the horizon of place of

disaster has to be mobilised irrespective of their affiliation to Railway or non-

railway setup. Resources available with railway itself are designed and

provided in a manner to deal with any type of accident. But there are available

at different locations of geographical territory of divisional/Zonal Railways

whose mobilisation from neighbouring division., HQ and neighbouring

Railways may taken time being available as far apart places and DISASTER can

not wait for these resources to be mobilised from within Railways setup i.e. in

house capacity only. Mobilisation for non Railway resources in case of major

accidents involving heavy casualties, occurring in remote areas, difficult terrain

and for under averse weather condition may be necessary. Depending upon the

reaction time of these resources i.e. time frame within which these can be made

available after a disaster/accident these can be grouped/priority in to different

categories. These are as follows :-

(a) On board facilities available in Passenger Trains.

Priority-I Man Power.

Driver, Assistant Driver, Guard, TTE, Train supdt. AC attendant, AC Mechanic,

Railway Staff travelling on the train – either on duty or on leave, Passger who

volunteer their help.

Material :

First Aid Boxes available with Guar, Train Supdt, in Pentary Car.

Portable Telephone in brakevan with Guard and in locomotives with driver.

Walkie-talkie with Guard and Driver Fire Extinguishers in brakevan, locomotive and in AC coaches.

Cell phones/mobile communications available with driver, Assistant Driver,

Guard, other Railway Officer/Staff and Passengers.

(b) Facilities available in nearby vicinity :

(i) Railway

Staff available at adjoining stations Engg., S&T staff working in nearby areas

Medical facilities available at adjoining stations

Families of gang men and other staff residing in the vicinity and at adjoining

stations.

(14 )

(ii) Non-Railway

Medical facilities available in nearby vicinity – as per details available at

adjoining stations

volunteers from nearby villages and towns

Transport facilities available at site are passing nearby

Tractor with Trolleys from nearby villages for :

Transport of injured passengers to nearby hospitals.

making availability of lighting arrangements

bringing fire-fighting tools bringing rescue equipments to site

for transportation of any other material to site

Priority-II

Resources available within sub-division/controlling section of site of occurrence

The concept of controlling section as detailed in chapter IV page No............ is involved

primarily to provide quickest possible help to injured passenger by railway

administration within GOLDEN HOUR period. As the officers and supervisors posted

at various places within controlling section are essentially first responders (FR) from

railway side who will move swiftly to site under the guidance and direction of

divisional officers and divisional emergency cell.

This group of resources comprises mainly railway officers and supervisors available

within 40-50 Kms. of site of occurrence and who can be directed to site and report

there essentially within one hour of time of occurrence of accident so that they can

arrange to provide medical help to all injured persons so as to minimise the loss of

human life.

Priority-III

Resources available within Division.

ARMVs/ARTs are stabled at nominated station. the location of these resources

are given in chapter-IV.

Railway medical and departmental resources.

Non-Railway resources available within division as listed below :-

Priority-IV

Resources available in adjoining division, Zonad HQrs and adjoining Zonal Railway

Location of ARMVs/ARTs with 140 T crane based on adjoining division/zones

are given chapter-IV.

( 15 )

Section wise chart of which ARMV/ARTs to be requisitioned from adjoining

division/zone is given in Chapter-IV.

All other recources available in adjoining division and adjoing zone are

mentioned in their respective DM Plans. Copies of DM Plan of Agra/NCR,

MB/NR, LJN/NER, LKO/NR is available with divisional control office.

VARIOUS PHASES OF DISASTER MANAGEMENT

Phases- I :

In the period immediately after the accident, the following action has to be taken

on war footing by Railway Officials/officers.

First Responder :

i) Guard, Driver, Conductor and TTEs. etc. must pass on the information quickly

to the nearest station or to control, about the accident. Being trained in first aid,

they should simultaneously render every possible medical aid to injured people.

ii) Senior most officer travelling by the affected train, whether on duty or on leave

shall take charge at site.

iii) All Railway officers and staff available on train must report to the Guard and

work as per the directions of senior most officers.

iv) SMs of the adjoining stations must inform Control about the happening.

v) Nearby villagers, local police will also be a first responder and will help

stranded passenger.

Phase- II :

Disaster management emergency cell will immediately came in action in the

leadership of ADRM with Sr.DOM and other Branch 2nd

command officer will remain in control.

ADRM will coordinate with Civil authority and NDRF & Military as per

requirement of the site of accident.

2nd

Command officers if required at site, ADRM should sent accordingly

Instant Action Team of different department and establishing unified command

centre from where DRM will give the direction to different wing of officers.

( 16 )

Phase- III :

Assistance of NDM/NDRF to handle Railway related disaster

Requisitioning NDRF in time of disaster, Division has to approach Railway

Board who will request NDMA to direct NDRF Battalions to proceed to site.

(Vide Railway Board letter No. 2003/Safety(PM)/1/6/3 dated 09.11.2009)

Phase- IV : (Arrival of Relief Train).

Phase-II begins with the arrival of relief train. The senior most officers who

reach the site first become the 'Accident charge (site)'. All staff and officers

work as per the directions of the Officer in charge (site).

Site organization:

- Medical relief camp

- Security of luggage

- Clue preservation

- Relief Rescue and Restoration

- Coordination with civil & press

- Liaison with control

- Communication- STD phones, walkie-talkies

- Lighting arrangements

- Commercial - information booth, Arrangement of Food and

Water, evacuation of passengers including road vehicle, payment

of ex-gratia etc.

The medical team reaching the spot must comprise of adequate number of

doctors and staff.

The senior most Doctor & Officer at site should have all details about

dead/injured and hospitals where they have been sent.

( 17 )

Instant Action Team

i) Medical Medical Relief and transportation to hospitals

ii) Commercial 1.Cateering-food and drinking water

iii) Commercial &

RPF

Security of luggage

iv) Operating Liaison with Control and arranging logistics

including shunting.

v) S&T Establishment of communication and free telephone booths

vi) Mechanical Relief operations including rescue and re-railment,

and preservation of clues.

vii) Electrical Lighting arrangement

viii) PRO Liaison with Media, Press & Civil administration.

Arm Bands:

Rescue team members must wear armbands and jackets. Armband for doctors should

bear a red cross.

Cold cutting:

Extreme care must be exercised while tackling damaged coaches. Cold cutting

equipments should be used on coaches with passengers to avoid burns to passengers by

use of flame cutting.

Handling dead/Injured:

i) Dead body should be handled with care and respect.

ii) Cover dead bodies with white shrouds, which should be available in ARME.

iii) Expeditious issue of death certificate.

iv) List of dead and injured must be passed on from time to time.

v) A photographer should take colored photographs of the dead and injured.

Free food, drinking water, tea etc.:

Food and clean drinking water must be rushed from the nearest source. Free food and

beverages must be supplied.

Correct picture to media:

Press and other media should be given correct picture in time by PRO.

i) Relief trains clearing injured or stranded passengers must get overriding

ii)

priority.

Road vehicles can also be arranged for stranded passengers.

iii) List of injured, hospital-wise, should be conveyed to all concerned.

iv) Ex-gratia payment should be arranged.

( 18 )

ACTION TO BE TAKEN AT DIVISIONAL HQ LEVEL

- Opening up of special enquiry booths at originating, terminating and en route

stations.

- Furnishing updated position of dead, injured and evacuated passengers.

- Phone numbers should be relayed through TV, Radio and press.

- Arrangement for issue of free railway passes for relatives.

- Make arrangement for evacuated passengers to be sent to destinations. Transport

vehicles can be hired.

- In case of major disaster, DRM can requisition helicopter/Aeroplane.

- Press should be briefed properly and quickly.

- Hq/Board should be advised quickly.

Phase-V: (Handling Injured Passengers)

Phase-III mainly refers to dealing with injured passengers.

Following action must be planned-

Phase-VI: (Restoration of Traffic)

Without affecting the relief operations, restoration of normal traffic should be

planned and acted upon. Restoration of passenger services gives a sense of

normalcy besides, providing means to relatives of victims to visit and attend to

them.

CONCEPT OF CONTROLLING SECTION;

The officer in charge of nominated "Controlling station" should immediately on

receiving information of an accident, reach the site with sufficient staff drawn from all

departments at his stations and take all the necessary steps for rescue and relief. it

should be made clear to everybody that staff of all departments must follow the

direction of the officer in charge and render all help and assistance necessary

for tackling the disaster. Thus nominated officers are supposed to have a

readymade link of all type of resources available with all deptts. within their

nominated controlling section and even non railway resources also in order to

mobilize them instantly as this group/setup is supposed to react first and hand act

immediately in consultation with divisional officers untill the divisional

setup/ART/ARME reaches the site. And these officers will provide first and

information’s of site to concerning divisional officers after their arrival at site. The

performance of this group only will give results of golden hours and will be able to

save lives of many people. Nomination and jurisdiction of controlling station on IZN

division is as under:

( 19 )

Jurisdiction of officer incharge

S.No. Section Nominated officer Nominated supervisors

1.

MB-KPV

ADEN/KPV SR,DMO/KPV

SE/PWay/KPV, LI/KPV, CTI/KPV

JE/Sig./KPV, JE/PWay/RHN, DCI/KPV

SE/Work/KPV, SE/C&W/RMR 2.

KPV-RMR

ADEN/KPV

Sr.DMO/KPV

SE/PWay/KPV, LI/KPV, CTI/KPV

JE/Sig./KPV, DCI/KPV, SE/Work/KPV

SE/C&W/RMR

3.

KPV-LKU

ADEN/KPV

Sr.DMO/KPV

Sr.DMO/LKU

SE/PWay/KPV, SE/PWay/LKU

SE/Sig./LKU, SE/C&W/LKU, LI/KPV

CTI/KPV, JE/Sig./KPV, DCI/KPV

SE/Work/KPV

4.

LKU-KGM

ADEN/KPV

Sr.DMO/KGM

Sr.DMO/LKU

SE/PWay/LKU, JE/PWay/HDW SE/Sig./LKU, SE/C&W/LKU,

SE/C&W/KGM, LI/KGM, TI/LKU,

DCI/KGM, SE/Work/KGM

5.

LKU-RMU

ADEN/KPV

Sr.DMO/LKU

SE/PWay/LKU, JE/PWay/RUPC,

JE/PWay/RMU, SE/Sig./LKU,

SE/C&W/LKU, LI/KGM, TI/LKU,

DCI/KGM, SE/Work/KGM 6.

LKU-BPR

ADEN(Line)

ADEN/KPV

Sr.DMO/LKU

Sr.DMO/IZN

SE/PWay/LKU, JE/PWay/BHI,

SE/PWay/BPR, SE/Sig./LKU,

SE/Sig./IZN, SE/C&W/LKU,

SE/C&W/BC, LI/KGM, LI/BC TI/LKU,

CTI/IZN, DCI/KGM, DCI/IZN

SE/Work/KGM, SE/Work/BPR

7.

BPR-PBE

ADEN/PBE

Sr.DMO/PBE

SE/PWay/BPR, SE/PWay/PBE-I

JE/PWay/BPR, SE/Work/PBE

SE/Sig./PBE, LI/PBE, TI/PBE(W)

DCI/PBE, SE/C&W/PBE 8.

PBE-TPU

ADEN/PBE

Sr.DMO/PBE

SE/PWay/PBE-I, SE/PWay/PBE-II,

SE/Work/PBE SE/Sig./PBE, LI/PBE,

TI/PBE(E), DCI/PBE, SE/C&W/PBE

9.

PBE-SZP

ADEN/PBE

Sr.DMO/PBE

SE/PWay/BSUR, SE/PWay/PBE-I

JE/PWay/SZP, SE/Work/PBE

SE/Sig./PBE, LI/PBE, TI/PBE(W)

DCI/PBE, SE/C&W/PBE

10.

PBE-MLN

ADEN/MLN,

ADEN/PBE

Sr.DMO/PBE & MLN

TI/PBE, LI/PBE, SE/Signal/PBE,

SE/P.Way/PBE-I SE/W/PBE,

JE/Signal/PP, SE/Tele/PBE,

SE/Electrical/PBE, DCI/PBE,

SE/C&W/PBE

11.

BPR-BRY

ADEN/Line,

Sr.DMO/BC

SE/P.Way/BPR, JE/P.Way/BC,

SE/P.Way/IZN, SE/W/BPR, SE/W/BC,

TI/IZN, TI/BC, DCI/BC SE/Signal/IZN,

JE/Signal/BC, LI/BC SE/C&W/BC &

BRY SE/Elec/BC, SE/Tele/IZN

(20 )

12.

BRY-KSJ

ADEN/Line,

Sr.DMO/BC

Sr.DMO/KSJ

ADEN/MRT

SE/P.Way/IZN, JE/P.way/BC,

SE/P.Way/BEM, JE/P.Way/SRN,

SE/W/BC & BEM, SE./P.Way/KSJ,

SE/W/KSJ, TI/BC, TI/MRT, DCI/BC,

DCI/KSJ SE/Signal/IZN, JE/Signal/BC,

SE/Signal/KSJ, LI/BC, LI/KSJ,

SE/C&W/BRY & KSJ, Se/Electrical/BC

& KSJ SE/Tele/IZN & KSJ 13.

KSJ-MRT

ADEN/MRT

Sr.DMO/MRT

Sr.DMO/KSJ

SE/P.Way/KSJ, HTC & MRT, SE/W/KSJ, HTC & MRT, TI/MRT,

DCI/MRT & KSJ SE/Signal/KSJ &

MRT, JE/Signal/HTC, LI/KSJ

SE/C&W/KSJ SE/Tele/KSJ

SE/Electrical/KSJ & MRT 14.

KSJ-FBD

ADEN/MRT

ADEN/FGR

Sr.DMO/KSJ & FGR

SE/P.Way/KSJ, JE/P.Way/GWA & KMJ,

SE/P.Way/FGR SE/W/KSJ & FGR,

TI/MRT TI/FBD(W) DCI/FBD & KSJ,

SE/Signal/KSJ & FGR, LI/FGR & KSJ,

SE/C&W/FBD & KSJ SE/Tele/KSJ &

FGR SE/Electrical/KSJ & FGR 15.

FGR-CPA

ADEN/FGR

Sr.DMO/FGR & CPA

SE/P.Way/FGR & KJN, JE/P.Way/MDA, SE/W/FGR & KJN,

TI/FBD(E) DCI/FBD SE/Signal/FGR,

JE/Signal/MDA & KJN, LI/FBD

SE/C&W/FBD SE/Tele/FGR & CPA

SE/Electrical/FGR & CPA

CHECK LIST OF ACTION TO BE TAKEN

1. Duties of Engine Crew:

(i) Check that flasher light is on.

(ii) Arrange to protect the train in accordance with G & SR 6.03.

(iii) Convey information by quickest means to control with details as per Para

50 & 503 of accident manual.

(iv) Ensure that the portions of the track, rails, fish plates, bolt and other

fittings which appear to have been tampered with are not touched or

moved by any person and closely watch them and give report to Civil

and police authorities on their arrival.

(v) To take such technical precautions as may be necessary or prescribed to

render his locomotive and train safe.

(vi) Not to give any statement to the press, unless authorized to do so.

(21 )

2. Duties of Guard

(i) Ensure securing of vehicle by application of hand brake etc. as per rules.

(ii) Arrange protection of adjacent line(s) and same line, as per G & SR 6.03.

(iii) Assess nature of accident, take action to save lives and render First Aid.

(iv) Call for doctors if any on the train, and seek their assistance.

(v) Install PCP or send information through train engine after taking all precautions

or stop train trolley in either direction or send information through other means

to control/Station Masters.

(vi) Ask for:

(a) Medical assistance/ART.

(b) Arrangements for transportation of dead/injured/stranded passengers.

(c) Assistance if required, for unloading wagon/parcels etc.

(vii) Attend to injured; arrange their transportation by non - derailed vehicles,

if possible or by road or other means.

(viii) Post an available railway employee on the field telephone.

(ix) Send railway servant(s) or willing volunteers available on the train to the

nearest station/ police station/ hospital/ village for seeking

assistance.

(x) Organize group of railway men or volunteers to assist in relief operations

before regular medical aid is available.

(xi) Astt. Guard /RPF Sainik /Staff travelling on the train if any, be utilized

for rendering all possible assistance to the affected passengers. This

includes carrying of injured to safe place for first aid, arrangements for

drinking water and securing the luggage and articles of the passengers.

(xii) Preserve all clues of possible cause of accident.

(xiii) Render help to conductors/TTEs in identification of the injured and dead.

(xiv) Arrange protection of property of passengers and railway.

(xv) In consultation with Control check if front / rear portion of the train, not

affected by accident, can be safely drawn to the adjacent station so that

medical van, relief train can be received nearest to the accident site.

xvi) Do not leave the site of accident till permitted by competent authority.

( 22 )

3. Duties of TTE/Train Supdt.: (i) Ascertaining if any Doctor is travelling by either seeing the reservation

chart or making verbal enquiries, and arrange for First-Aid to the

passengers.

(ii) Preparing lists of dead and injured. If Doctor is available, the list should

be classified as under: a) Dead

b) Grievous injury

c) Simple injury (iii) Details of the dead and injured should be obtained from the reservation

chart, tickets held, (to and from) or co-passengers. Assistance of the

Police travelling in the train to be also obtained for identification.

(iv) The following details should be collected: a) Tickets of the passengers travelling (to and from)

b) Ticket Numbers – Class

c) Coach Number and its position from the engine.

d) Address of the passengers.

e) Nature of injury (Simple, Grievous)

f) Custody of luggage and other belongings – In case of injury, this

should be kept by the TTE in case of death, it should be handed

over to the GRP with full details and acknowledgement obtained.

(v) He should record evidence of passengers with full particulars – If some

passengers are willing to give evidence later on, their names and address

should be recorded.

(vi) He should keep record of the number of dead and injured (simple,

grievous), if they are already transported by local people to the nearest

hospital before the Railway Doctor had arrived.

4.1. Duties of Station Masters at adjoining station. i) Conveying of information

ii) Arrange protection of traffic by keeping all signals at ON position

iii) Report of accident to Station Master at the other end. He should be asked

to call all off duty staff his station and send them to the accident site.

iv) Report of accident to section controller

v) Control to be advised regarding :

Time and nature of accident

Brief description of accident

Adjacent lines clear or not.

Damage to rolling stock.

Damage to track in terms of telegraph posts.

OHE masts damaged or not, and extent of damage.

Approximate number of dead and injure3d (Grievous, simple) to

be obtained from the TS/TTEs.

(23 )

vi) Following functionaries should be advised regarding the accident.

All off duty Railway Staff posted at that station.

SS of junction stations at either end.

TI/DCI

P.Way supervisors-SSE/JE etc.

TRD supervisors-SSE/JE etc.

C&W supervisors-SSE/JE etc.

S&T supervisors-SSE/JE etc.

SI/RPF, SHO/GRP.

Nearest Fire station.

vii) Inform Civil authorities, village/town/city representatives and volunteers

for possible relief assistance.

viii) Supervisory Station Manager of the nearest Jn. station shall proceed to

accident site.

ix) Medical Assistance

a. Call for assistance from local doctors, St.John’s Ambulance Brigade, Civil & Army Hospitals.

b. Arrange adequate number of First Aid boxes and stretchers.

c. Mobilize local medical team and send it to site to render first aid

to the injured.

d. Quickly transport ARME Scale-II equipment to the site of the Accident.

x) Passenger Assistance :

a. Arrange drinking water, beverages and refreshments, either from

refreshment room or local sources.

b. Supply beverages and refreshments free of cost to stranded

passengers.

c. Open an emergency counter and display necessary information.

d. Obtain reservation charts and display it.

e. Collect information on dead/injured and convey it whenever asked

for.

f. Make frequent announcements about diversion, cancellation,

regulation of train services.

g. Arrange for refund of fares as per extant rules.

xi) Transport assistance :

a. Arrange for transport from local resources, if available, for

transporting injured passengers to nearest hospitals by fastest

possible means.

b. For this purpose apart from tractor trolleys even trucks passing on

the highway can be utilised.

c. Stranded passengers to be transported from the accident spot by

arranging transhipment either by train or by hiring road vehicles.

(24 )

xii) Security assistance :

a. Advise RPF/GRP/State Police to provide security to passengers

their belongings and railway property.

b. They shojld also be asked to assist in rescue and relief work.

xiii) Communication assistance:

a. Direct passengers to PCO booths available nearby, hire cellular

phones to meet the need of stranded passenger.

b. Issue free telegrams and make available STD phone to relatives of

dead/injured.

xiv) Sending manpower for site

a. Proceed to site of the accident by quickest means with trolleys

coolies, lamps vendors and any other equipment that is considered

necessary.

b. Till relieved by a traffic inspector or divisional officers be in

charge of site and carryout rescue/relief operations.

xv) Preservation of clues and evidences :

a. TI/SM first reaching the site shall take action to preserve clues and

evidences.

b. Secure records related to accident in the station/cabin.

c. Seal slides, levers, knobs and relay room, if accident takes place

within the station limit.

4.2. Duties of Control Staff

Section Controller-

(i) He shall advise the Dy. TNL / CTNL and note important details in diary

and chart.

(ii) He shall advice the sectional TI / PWI / CSI / CMI / AEN / Railway

doctor etc. of the section immediately.

(iii) He shall keep loop lines of adjacent stations clear of affected section.

Dy. TNL/CTNL(Chg.)

(i) He shall advise CMS/Railway Emergency and Trafic Inspectors.

(ii) He shall order Railway Emergency first after that call ARME/ART at

once.

(iii) He shall inform police officials and collector concerned, wherever

required.

(iv) He shall inform Hq. Emergency control.

(v) He shall maintain Accident Log register in chronological order of

information received on right side page and information / instruction

passed on / out on left page of the register.

(25 )

Power Control :

(i) PNL to immediately inform DME(O&F)/ADME(O&F)/Sr. Supervisors

regarding accident and arrange quick movement of SLI/LI to site.

(ii) Arrange power and crew for ART/Medical van (on duty PNL is

responsible for movement of ARME)

(iii) Ensure ART/ARME is turned out within scheduled time.

(iv) Plan for additional loco and crew in consultation with CTNL.

(v) Inform to the concerned shed staff to proceed to site with speedometer

key and tools for Graph removal. Simultaneously inform

Sr.DEME(Diesel) for deputing Breakdown Gang to site if loco is

involved.

(vi) Obtain Bio-Data of crew involved in accident and arrange for their breath

analyser test at the earliest possible.

(vii) Inform to HQ.

(viii) Plan movement of crew for stranded trains in mid section.

Commercial control :

(i) He shall advise all comml. officers, supervisors and inspectors of the

section & PRO.

(ii) He shall watch the situation of the site and shall remain in close contact with the CTNL.

(iii) He shall watch & ensure for the licensed porters refreshments for the site.

(iv) He shall ensure the unloading of wagons and parcels from the rolling

stock involved in the accident.

Electric control :

(i) He shall advise all electric officers, supervisors and inspectors of the

section to reach the site.

(ii) He shall ensure the adequate arrangement of light at the site.

C&W control :

(i) He shall order ARTE at once as per requirement.

(ii) He shall ensure that ART/ARME is moved within scheduled time.

(iii) He shall ensure that if any material is required at site that is arranged.

(iv) He shall remain in close contact with the site.

S&T control :

(i) He shall advice all S&T officers, supervisors and inspectors of the

section.

(ii) He shall ensure that if disconnection of any signalling gear is needed that

is being done.

(iii) He shall ensure that damage signalling gears are rectfied as early as

possible.

(iv) He shall remain contact with the site restoration of through traffic.

(26 )

Security control :

(i) Inform the DSC & receive instructions.

(ii) Inform ASC concerned, ASC/HQ will immediately rush to the Divisional

control & act as coordinator between Divisional Security Control Room

& Divisional Control.

(iii) Inform the post in whose jurisdiction the accident has taken place. (iv) Inform the nearest IPF/SI along-with maximum staff to attend the site at

once and reach the place of occurrence by the quickest means. The hiring

transport, can be done if no good vehicle is available.

(v) IPF/HQ, Reserve. Company will deploy maximum no. of staff to

accompany the ART/ARME proceeding to the accident site.

(vi) The IPF concerned too will rush to the spot with as many men as

possible.

(vii) Inform the Civil police control room. GRP control room, concerning

DM/SP/GRP/Fire brigade/Bomb disposal squad.

4.3. Function of Disaster Managent control :

ADRM with Sr.DOM and 2nd

command of other officer of different branches

will start immediate function and will remain in close contact from site. Civil

authorities/officials should be informed by ADRM. Type of held require from Civil authority at site should be narrated them. ADM Finance is the district

head in case of disaster. NDRF assistance should be taken through Railway

Board only.

5. Duties of Safety Branch: 5.1. Sr. DSO/DSO

(i) In case of major accident Sr. DSO/DSO will accompany ART/ARME or faster mode of transport to reach the site.

(ii) He will inspect the site and preserve the clues for accident enquiry

(iii) He will ensure that the measurement in the standard format is taken at the

accident site.

(iv) He will ensure that the photographs / video graphs of the site are taken.

5.2. DOM/AOM/AOM(G)

(i) He will reach at site by ARME/ ART/ Fastest mode of transport.

(ii) He will keep liaison with the control to ensure early clearance of front

and rear portion of the accident involved train.

(iii) He will ensure that the measurement in the standard format is taken at the

accident site.

( 27)

(iv) He will ensure that proper log diaries are maintained at accident site and

field telephone is manned.

(v) He will keep liaison with the control and appraise the control regarding

the progress of restoration work at site.

5.3. SC (Traffic)

He will assist Sr. DSO/DSO and AOM(G) in the following activities.

(i) He will note down diary and timings of each event in a diary at site.

(ii) He will assist in clearing the unaffected portion of the accident involved

train both in rear and front.

(iii) He shall man the telephone at site. (iv) He will assist in keeping liaison with control office and any other duties

given by Sr.DSO/DSO/AOM (G).

(v) He will take the statement of guards/ operating staff and passengers if

any in connection with the accident in absence of TI.

5.4. SC (Loco)

(i) He will note down the bio-data, statement of driver and Astt. Driver of the accident involved train and will show to Sr.DSO/DSO.

(ii) He will also get hold of speedometer-graph of the engine of the accident

involved train jointly along with other supervisors.

(iii) He will also take charge of engine repair book in case of derailment of

locomotive.

(iv) He will note down the bio-data particulars of the driver and Asstt. Driver

of the accident involved train and also arrange breathalyzer test of the

driver and Asstt. Driver if warranted. (v) Any other duties given by Sr. DSO/DSO/ AOM (G).

5.5. SC (C&W)

(i) He shall make thorough inspection of the accident involved

coaches/wagons and assist Sr.DSO/DSO in finding out the probable

cause of the accident.

(ii) He will ensure that the joint measurements of wagons/coaches are taken in proper Performa.

(iii) He will take down the PRO particulars of the derailed wagon/coaches

and will show to Sr.DSO/DSO.

(iv) He will also check up the brake power certificate and its validity of the

accident involved train and also seize the same.

(v) Any other duties assigned by Sr. DSO/DSO/AOM (G).

( 28 )

5.6. SC (P.Way)

(i) He will ensure that the joint observations / measurements of the track are

taken in the standard Performa as per the accident Manual.

(ii) He will ensure that proper sketch of the accident site is being prepared

and jointly signed.

(iii) He will inspect the site and also go through the track observations and

measurements and will assist Sr. DSO/DSO/AOM (G) in ascertaining the

probable cause of the accident.

(iv) He will seize the gang diaries and gang chart, curve register and other

related documents from the concerned PWI.

(v) He will note down on the spot statement of the P.Way staff working at

the site if any at the time of accident.

5.7. SC (S&T)

(i) He will inspect the accident site particularly, if points and crossing &

signal gears are involved and will assist Sr. DSO/DSO/ AOM (G) in

ascertaining probable cause of the accident. He will ensure that joint

observations of cabin/panel are taken.

(ii) In case of accident in station yard and on points, he will note down the

gauge position of the points and all levers/push buttons in the ASM

rooms along with traffic inspector/SS of the station.

(iii) He will ensure that the communication between the site and the control is

arranged at the earliest. He shall also ensure that site telephone is manned

by responsible S & T staff to assistance in making calls.

5.8. TI at site

(i) He shall ensure that the joint measurements of the track, wagons/coaches,

cabin, panel are taken and recorded.

(ii) He shall ensure that speedometer graph of loco is taken out jointly and

seized.

(iii) He shall seize all train passing record of station if warranted.

(iv) He will take statement of the ASM on duty of the station, cabin-man and

any other operating staff related with the accident.

(v) He will keep liaison with control and ensure reception of ARME and

ART at site and also ensure that all necessary shunting required to be

done at site or at station is done smoothly in the minimum time.

(vi) Any other duty allotted by Sr. DSO/DSO/AOM(G) and operating officers at site.

( 29 )

6. Duties of Operating Branch: 6.1. Sr.DOM/DOM

(i) He will supervise and co-ordinate the duties given to other operating

officers and supervisors.

(ii) He shall give information about accident to CSO, CPTM on telephone.

(iii) Timely departure of ARME/ART for the site and its proper running till

reaching at site.

(iv) In case of passenger train accident, clearance of passengers from the site

by the earliest mode of transport.

(v) Clearance of front and rear portion of accident involved trains.

(vi) Regulation and cancellation of trains of passenger/Mail express trains.

(vii) Providing all the assistance at site in the form of men and materials

required by different departments at site by rail.

7. Duties of Commercial Branch:

7.1.1. Sr. DCM should proceed to site of accident along with all other Commercial

Officers except DCM. DCM will be available in Divisional Control Office for

providing backup support.

7.1.2. A nominated supervisor should be authorized for withdrawing sufficient money

from station earrings before proceeding to site.

7.2. Transportation of men and material to accident site: (i) As soon as the ARMV/ART siren sounds & it is declared as Disaster, 50

TTEs/TCs and 50 Coolies and licensed porters in uniform should be

collected together and rushed to the accident site.

(ii) The on duty commercial supervisor at the station at that point of time should ensure that they proceed by the ART itself and do not get left

behind. If 50 number of each is not available, then whatever numbers are

available should be sent to the accident site by the ART and rest by other

fastest means of transport.

(iii) More TTEs/TCs can be sent by the 2nd

and 3rd

special trains carrying

back up logistic support to accident site, from each end. TTEs from the

Divisional squad should also be utilised for this purpose.

(iv) After the first batch of staff has proceeded to the accident site in the ART the entire manpower of the commercial department should be mopped up

in order to send them on the 2nd

and 3rd

special trains which would carry back up logistic support to the accident site, from each end. For this purpose 80% TCs/TTEs from the entire division should be sent.

(v) 2nd

and 3rd

Special trains should carry the following :

2 Gas Stoves, 4 Gas Cylinders, 1000 Mineral Water Bottles,

provisions for making Poories, vegetables, tea etc., would be rushed

to the site. This will be augmented later if necessary. These will be

arranged by the affected division and provided by catering

personnel/IRCTC.

(30)

Sufficient cooks and catering staff from departmental catering or

catering contractor (Including IRCTC) would be ensured at the site

for arranging tea, biscuits, packed meals like Poories and vegetables

to the stranded passengers, Railways working force and other officials

at site.

7.3. Helping enquiry booths at stations :

(a) General

(i) Helpline enquiry booths within division would be opened as below :-

Originating and destination stations of the accident involved train,

All junction stations within the jurisdiction of Division falling on the

route of the train.

Divisional Headquarters.

Any other station as may be decided.

(ii) All helpline enquiry booths shall have DOT telephones with STD,

Railway Telephones with STD. Fax machine, photocopier and a PC with

internet connection.

(iii) Helpline enquiry booths would be manned by computer literate Sr.

Supervisors on round the clock basis. (iv) Helpline enquiry booths should keep in touch with the Divisional

Emergency cell. (v) Divisional Emergency cell will collect updated information regarding all

aspects of the accident from the UCC and pass on the same to :

All Helpline enquiry booths within the division.

Emergency cells of other division of NER

Headquarters emergency cell.

(vi) Such information should be received from UCC and transmitted to all

concerned. For this purpose all helpline enquiry booths should be

provided with PCs with internet connection. (vii) Helpline enquiry booths should not contact the accident site or the UCC

directly.

(b) Accident details to be available:

(i) Accident details would include number of dead and injured.

(ii) Break up of type of injuries, such as grievous, simple etc.

(iii) Disposal of injured passengers in various hospitals.

(iv) Names of injured passengers.

(v) Officials in charge of Helpline Enquiry Booths would display the list of

injured passengers on the notice board.

( 31 )

(vi) Normally, list of injured passengers is available quickly since most

injured passengers are conscious and are in a position to given details of

their names, addresses etc.

(vii) Identification of dead bodies takes much longer since either.

they were travelling alone, or

their companions are injured and are not in a position to identify

them, or

their companions have also perished.

(viii) Under such circumstances it is possible to identity dead bodies only when

relatives come from their home town.

(ix) This aspect of identification of dead bodies and reasons for delay should

be explained to the public.

(x) Number of dead bodies identified, and their names should be a available.

(xi) This information would continue to be updated once every 3 hrs. and

would continue to be accessed for the next 4 to 5 days.

(c) Information regarding running of trains:

(i) Departure of unaffected front portion of the accident involved train, and

its expected time of arrival at destination.

(ii) Departure of unaffected rear portion of the accident involved train, its

diverted route, and expected time of arrival at destination.

(iii) Expected date and time of starting of relatives special from originating

and destination stations of the accident involved train, its stoppages

enroute and its expected time of arrival at intermediate stations. (iv) Free passes to be given to relatives of dead and injured for going to the

accident site. These passes will be issued by Welfare inspector who

should be drafted into Helpline Enquiry Booths.

(v) Details of other trains that were scheduled to run on the accident affected

section, but have been:

Delayed, Regulated, Diverted, Rescheduled, Short terminated,

Cancelled

(vi) Above information regarding running of trains would be required for

initial 24 hours only. Thereafter, number of enquiries regarding train

running would be very few and far between.

(d) Refunds:

(i) Booking counters at stations should be augmented for granting of refund

to large number of passengers who have been unable to either complete

or commence their journey as a result of the accident.

(ii) Refund of money should be granted for trains:

Delayed, Regulated, Diverted, Rescheduled, Short terminated,

Cancelled

(32 )

(iii) Staff manning Refund counters should be thoroughly familiar with rules

for granting of refunds under such circumstances.

(iv) Sufficient amount of cash should be available at these Refund counters

for this purpose.

8. Duties of Engg. Branch:

(i) All Engg. Officials shall report to the Sr. most officer at site

(ii) Arrange divers with proper equipment for under water rescue if necessary

(iii) Guarding and preservation of clues till Police or RPF personnel arrive at

site and taken charge.

(iv) Arrange for water supply at accident site by drawing from adjoining

station if required.

(v) Cutting equipment available with PWI and BRIs and in Workshop are

moved to site for supplementing ones available in ART.

(vi) Utilisation of bridge gangs for rescue work whenever the need arises

(vii) Assistance to other departments in establishing communication and

power supply at site.

(viii) Assisting in transshipment of passengers and their luggage

(ix) Provision of tents and other temporary shelter at the site for protection

against elements of weather.

9. Duties of Mechanical Branch:

9.1. ARME - Headed by Sr.DME(C&W)

(i) Sr.DME/AME will ensure the ARME starts to site at the earliest.

Supervise HRD operations.

(ii) DCWI will co-ordinate with other department and help to passenger for

distributing available water and beverages in ARME.

9.2. ART STAFF

(i) Proceed to the site of accident. Assisting evacuating passengers if any,

trapped under/inside coaches involved in accident.

(ii) Record the details regarding brake power and other aspects of the rolling

stock as per prescribed Performa.

(iii) Should have the measurement of the rolling stock taken as per the

prescribed procedure/procedure.

(iv) Should check the fitness of the stock which are supposed to move from

the accident site.

(v) Should ensure that loco/coaches/wagons re-railed are in a fit condition to

be taken from the accident site.

( 33 )

(vi) Plan for efficient movement of ART, Engine, Tower wagon etc. between

site and station for quicker restoration.

(vii) Ensure safe and efficient working of cranes, Hydraulic re-railing

equipment and other rescue devices.

(viii) Ensure that the log/diary regarding restoration at the accident site is

maintained properly.

10. Duties of S&T STAFF:

1. To proceed to site by the quickest means available.

2. Ensure portable telephone/emergency telephone set is provided at site.

3. Wherever feasible, wireless sets to be installed at accident site for

communication with Divisional HQs and if possible with Rly

HQs.Walkie talkie sets, megaphone hailers to be deployed as necessary.

4. DOT telephone with STD facility to be arranged at the temporary

enquiry office opened at site and nearest location wherever possible.

5. Render such assistance as required by the guard in attending to the

accident victims and stranded passengers.

6. Seal block instrument, relay rooms and note positions of levers, knobs,

slides, indication etc. as the case may be.

7. Arrange for early restoration of signaling and telecom equipment as soon

as such restoration is permitted.

8. Extending communication facilities at the site without wasting any time-

(i) TCI-Test Room shall inform Sr. DSTE /DSTE and the concerned ASTE

about the derailment/accident. DSTE shall immediately attend the Test

Room.

(ii) He will inform the concerned SSE (T), who in turn, will proceed to the

site of accident.

(iii) He will inform the TCI/TCM at auto exchange PRTN for coordinating

extension of CCG emergency number in the control office.

(iv) He will inform the concerned SE/JE in-charge of the section to proceed

with DD equipment and emergency telephone with extension cable.

(v) He will inform to SE/JE in-charge of the adjoining section, if site of

accident is away from the HQ. of the section in-charge, for proceeding to

site with necessary material for provision of communication facility.

(vi) TCM/Test Room shall proceed for the site of accident with INMARSE

by first available means. (viii) SE (Auto) BRCP will manage the staff at BRCP.

(34 )

(ix) SE in-charge of the Test Room will remain in the Test room for

providing assistance required at site and also manage the staff in the Test

Room.

(x) All the staff proceeding to site should be in constant touch with Test

Room and they should reach the site by earliest means to establish

communication.

11. Duties of Electrical Branch:

11.1. Power:

(i) Adequate lighting arrangements are provided at the site.

(ii) DG sets for augmenting the power supply can be hired if required. (iii) In case of fire in coaches, any evidence of passenger should be recorded

and other clues preserved. If some passenger are willing to give evidence

later on, their names and addresses should also be recorded.

11.2. Duty of Power/Loco branch - On getting information regarding any accident,

following action is to be-

(i) PNL to immediately inform DME(Power)/ADME(Power)/Sr. Supervisor

regarding accident and arrange quick movement of CLI/LI to site.

(ii) Arrange power and crew for ART/Medical van (on duty TCC is

responsible for movement of ARME).

(iii) Ensure ART/ARME is turned out within scheduled time.

(iv) Plan for additional loco and crew in consultation with CTNL.

(v) Inform to trip inspection shed staff to proceed to site with speedometer

key and tools for Graph removal. Simultaneously inform Sr.DME(Diesel)

for deputing Breakdown Gang to site.

(vi) Obtain Bio-data of crew involved in accident and arrange for their breath

analyzer test at the earliest possible.

(vii) Inform to HQ.

(viii) Plan movement of crew for stranded trains in mid section.

12. Duties of personnel Branch:

(i) Welfare Inspector should be posted round the clock in shift duty to look

after the welfare of the injured persons in the hospital.

(ii) WLI should ensure that passes are issued to the relatives and escorts of

injured for visiting them in the hospitals and taking them back home.

(iii) Sr.DPO/DPO shall depute Welfare Inspectors to assist the ADMO in taking down the name and addresses of the dead and injured and in

shifting them to the hospital. Welfare Inspectors should also be deputed

to the hospitals where the dead bodies or injured have been transferred.

Such information should be passed on to Sr. DCM by quickest possible

means.

( 35 )

13. Duties of Security Branch:

1. Liaison with local Police at site.

2. Ensuring security of passengers belongings.

3. Security of parcel, damages goods and parcel vans.

4. To follow any instructions as given by the officer in-charge at the

accident spot in connection with item 1 to 3 above.

RPF Control Room-

RPF control Room on getting the message about an accident shall act upon this

information. Duty officer/Divisional Security Control room will

(i) Inform the DSC & receive instructions.

(ii) Inform ASC concerned, ASC/HQ will immediately rush to the Divisional

control & act as coordinator between Divisional Security Control Room &

Divisional Control.

(iii) Inform the post in whose jurisdiction the accident has taken place.

(iv) Inform the nearest IPF/SI along-with maximum staff to attend the site at once

and reach the place of occurrence by the quickest means. The hiring transport,

can be done if no good vehicle is available. (v) IPF/HQ, Reserve. Company will deploy maximum no. of staff to accompany

the ART/ARME proceeding to the accident site.

(vi) The IPF concerned too will rush to the spot with as many men as possible.

(vii) Inform the Civil police control room. GRP control room, concerning

DM/SP/GRP/Fire brigade/Bomb disposal squad.

(viii) The RPF staff should proceed to the place of occurrence with the following

items.

Flash light torches -Atleast 4 no.

Nylon ropes - 400 mtr.)

Walkie - Talkie sets - 4 nos.

Tents and Ground sheets

Wireless set - One First Aid kit,

Stretchers,

Dragon lights,

Loud hailers,

Cameras,

Snuffer dog squad

Telephone numbers of the above should be kept in readiness and updated by the

Divisional Security Control Room.

Action at the scene of incident-

The senior most RPF Officer available at site scene of incident immediately start

the following action:

( 36 )

(i) Segregate the area of incident by establishing temporary barriers by use of nylon

ropes or any other makeshift device available at the scene. It should be ensured

that the on-lookers and spectators do not enter the affected area to disturb the

scene or hamper the rescue operations.

(ii) Baggage of passengers should be isolated and protected and consigned goods

should be taken care of till they are handed over to claimants or taken over by

railway authorities.

(iii) RPF personnel should respond to any call for assistance to rescue victims and

transport them to the nearest hospital. A record of casualties sent to hospitals

should be maintained.

(iv) Hourly Stirrups will be sent by the officer at the scene of incident to the Divisional/Zonal Control Room giving the latest position.

(v) A temporary RPF ASSISTANCE POST (shed or tent) with proper Board should

be established at a conspicuous location so that people needing help could

approach the RPF. If the operation continues for a longer period, effort should

be made to install a temporary telephone connection through the Railway

Telecom Department, so that the information is passed on quickly. A Log

Book should be opened and minute progress of action by RPF on the lines

indicated above, recorded.

(vi) The senior most officers available at the scene of incident will also ensure

proper documentation about the number of persons injured or dead, giving their

identity and addresses, if available. In case the friends or relatives of the injured/

deceased make any quarries they should be properly guided.

Reinforcement-

Efforts will be made to get the reinforcement from the neighbouring

posts/outposts, Reserve line, Divisional Headquarters or Zonal Reserve. In case

nay RPSF battalion or company is located in the vicinity, men can be

requisitioned from there for dealing with such emergent situations till additional

force is available from other sources.

14.Medical Department :

A. Formation of two teams:

(i) On receipt of information regarding the accident where casualties are

expected, the doctor on emergency duty in the hospital casualties would

inform all other doctors and paramedical staff concerned.

(ii) Two teams of doctors and paramedical staff would be formed, Team ‘A’

and Team ‘B’.

(iii) Team ‘A’- headed by CMS in-charge will rush to the accident site

immediately by ARMV along with 8-10 doctors and 15-20 paramedics.

(iv) Team ‘B’- headed by the senior most doctor amongst them will stay back at the divisional hospital and perform duties as given below.

(37)

(v) In case the accident site is far away from divisional hdqrts, then injured

passengers are unlikely to be brought back to the divisional hospital for

treatment.

(vi) In that case, only bare minimum number of doctors should be left behind

for manning Team ‘B’ and most of the available doctors should be rushed

to accident site as part of Team ‘A’ .

B. Duties of Team “A”

These are listed in detail in Chapter -------- under the heading ‘Site

Management Plan-II;

C. Duties of Team ‘B’ :

(i) Team ‘B’ will establish an Emergency cell in the Casualty Unit of

Railway Hospital.

(ii) Contact adjoining divisions and organize movement of 2 more ARMVs

to accident site, on from each en, as detailed in Chapter -------, Section

(A4)

(iii) Contact local hospitals (Railway/Govt./Private) near the accident site to

and ask them to rush their road ambulances along with necessary medical

teams to the accident site immediately.

(iv) Contact local hospitals (Railway/Govt./Private) near