NORTH EAST RECYCLING FORUM ANNUAL CONFERENCE THURSDAY 29 NOVEMBER 2012 SHAPING WASTE MANAGEMENT

East Riding of Yorkshire CouncilCounty Hall BeverleyEast Riding of Yorkshire HU17 9BATelephone 01482 887700 • www.eastriding.gov.uk

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NORTH EAST RECYCLING FORUMANNUAL CONFERENCE

THURSDAY 29 NOVEMBER 2012

SHAPING WASTE MANAGEMENT THROUGH AUSTERITY

John SkidmoreHead of Streetscene Services,

East Riding of Yorkshire Council


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• Financial context• National context• Council Prioritisation• Setting the Strategy• Partnership Working• The “Push n Pull”• Service transformation• Communication• Concluding thoughts• Offering a few ideas


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-National ContextRadical change in public sector and local governmentDepth of cuts – what do the last 3 years look like?Council financial planning - the next 4 years to 2017?The Impossible is now possibleThe Big Society…………lets move onAligning Priorities to available resourcesFunding appetite and impact on private sector The £250M – whose got some………for what?


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But …………there remains

opportunities


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So what is the Government’s approach ?

Government themes :Bottom up, not top downPermissive not prescriptiveFreeing up national box ticking and accountabilityNo national guidance Localism ActTransparency to residents - £500+Local communities will be the judgeSecretary of State for DCLG…..


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Corporate Context Council priorities The impossible is now possible Promoting a new mindsetEnvironmentWaste and ResourcesService baselines

Collection / Recycling / HWRS / Treatment / Disposal Quality / Cost / Benchmarking / VFM


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Strategic Context Strategic options: partnering / outsourcing / mixed economyDetermining the Strategy

Current provider / shared vision / contract(s) length Opportunity for Joint Strategy / shared servicesJoint workingMarket sounding – listen to the marketStrategic analysisApprove the StrategyContract Packaging

Integrated / lots / includes collection?market interest / appetite when you come to market Creating opportunity – level playing field

Interfaces


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Partnership Working

• No one size fits all• Collaboration• Framework opportunities - flexibility• Local partners• Localism Act• Town & Parish Councils • Voluntary / Community• Income generation opportunities


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Organisational Risk Appetite Risk – hmmmm not sureAppetiteProfileSharedCapped exposureMaximise the upside benefits


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Waste and Resource Management

Waste as a ResourceCommoditiesValueMarketRiskRevenue sharePutting waste back to work


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Understanding!!!!!!!! Waste compositionHow much of what PreventionStrategyContainer size?Range of productsMarketingEmbedding behavioural change


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Understanding

Interventions and measuring outcomesMaximise the upside benefitsRe-use opportunities Voluntary and Community sector


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Waste Industry Recycling………..commodity valuesLast 10 yearsCollection Arrangements – frequency – by 2020!“Chicken Tikka”Local solutionsDesigning collection systems: quality Co-mingled or source segregatedJudicial ReviewEmbedding behavioural changePerception or the facts !


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0

10000

20000

30000

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50000

60000

70000

80000

90000

100000

110000

120000

2003/04 2004/05 2005/06 2006/07 2007/08 2008/09 2009/10 2010/11 2011/12

Tonnes of Waste

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es

East Riding of Yorkshire Council Reduction of green landfill bin waste year on

year


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Recycling performance across the authority

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10000

20000

30000

40000

50000

60000

70000

80000

90000

100000

2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12

Hou

seho

ld w

aste

sen

t fro

recy

clin

g/co

mpo

stin

g (t)

Total amount recycled/composted (t)

East Riding of Yorkshire CouncilRecycling performance


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Recycling performance across the Authority

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10

15

20

25

30

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60

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2003-04 2004-05 2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13Projection

2013-14Current

CollectionProjection

2013-14New

CollectionSystem

Projection

Perc

enta

ge o

f hou

seho

ld w

aste

sen

t for

recy

clin

g/co

mpo

stin

g %

Recycling performance in the East Riding


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Transformational Service Redesign


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Re-thinking Services !Statutory v DiscretionaryMove from service provider to enablerOutsourcingIncreased areas for chargingSuppliers engaged to deliver savingsSharing of servicesLess silosMore staff flexibilityFrontline empoweredHealth and safety culture


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Service Transformation• Service re-design• Re-thinking processes• Corporate working across the Organisation• Culture• Transforming the front line• Training and skills• Taking advantage of social media• Channel shift• Moving towards personalised self-service• Managing expectations


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Service Transformation

• Working with strategic partners• Fleet / Maintenance / Stores / Fuel /

Technology providers• Tracking technology• Customer contact and targeting nearest

resource• Integrated mapping technology• Vehicle utilisation• Fuel management• Improving vehicle compliance• Safety devices – cameras / hazard alert


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Asset Rationalisation

Public partners facilities – Police / AmbulanceCorporate not serviceMinimum space – open planConsolidate – HWRS / Depots / VehiclesSweat the Asset


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Communication

• Real customer engagement• Internet• Social media• Texting• Twitter• The role of town and parish councils• Other staff – CPE staff• Building community capacity


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Where to NextIts not going to be easyRadical thinkingInnovation and new solutionsTough times are here for …….Partnership working provides opportunitiesService transformation is the new game in townLeadership and re-thinking services present

opportunities to redesign service delivery


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And Finally ………..We will get through the challengeLook back to leap forwardStanding still is going backwardsThink through riskEnjoy the ride!!!!!!!

If nothing works get a job as a banker!!!!!!!!!!!!

NORTH EAST RECYCLING FORUM ANNUAL CONFERENCE THURSDAY 29 NOVEMBER 2012 SHAPING WASTE MANAGEMENT

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