NORTH COUNTY TRANSIT FEASIBILITY STUDY September 29, 2010
Dec 18, 2015
Presentation Overview
Study Objectives Study Approach Needs Assessment and Transit Markets Transit Service Options Recommended Approach
Study Objectives
Evaluate potential for public transportation services in Town of Plymouth and surrounding communities
Understand community’s needs and priorities
Assess feasibility of different service options
Broadly plan for implementation and next steps
Meeting Objectives
Share study results with members of the community
Gauge support for study concepts Collect feedback, input and
recommendations Discuss potential next steps
Study Approach
Community Profile Demographics Existing services
Outreach (interviews, surveys) Needs Assessment Peer Review System goals Potential service options Recommendations Outreach – your input and feedback
Community Profile
Map and analyze study area characteristics Population density Population growth rates Study area demographics Major employment and activity centers
Inventory of available transportation services Public transportation services Specialized transportation services
Study Area - Composite Needs
Combined density per square mile of:
- Older Adults
- Persons with disabilities
- Persons with low incomes
Map shows relative concentrations of the combined populations
Study Area - Employment
Major employers with at least 100 employees
Density of jobs per square mile – shows relative density of employment
Study Area - Activity Centers
Restaurants
Retail/Shopping
Community Faciltiies
-Hospitals and Medical Offices
-Senior Center
-Hotels
-Human Service Agencies
-Ski Resorts
-Higher Educations
-Places of Workshop
Plymouth Area – Existing Transportation Services
Plymouth State University Campus Shuttle
Waterville Valley Transit Authority Concord Coach Lines Loon Mountain Shuttle Shuttle Connection Private Taxi Services
Plymouth AreaExisting Transportation Services
Specialized Transportation Services Grafton County Senior Citizens Council North Country Medi-Van Statewide resources
Easter Seals New Hampshire Granite State Independent Living American Cancer Society of New Hampshire Disabled American Veterans
Plymouth State University Shuttle
Plymouth State University Campus Shuttle - Open to general public, but designed for students - Follows academic calendar
Shuttle service:Monday – Friday 7:30 am – 12:00 am10-minute service
Weekend service1:00 pm – 6:00 pm20 minute serviceSaturday has hourly service to Walmart
Grafton County Senior Citizens Council
Agency operates 10 vans county-wide - 3 in Plymouth area assigned to Plymouth, Bristol and Linwood
Plymouth and Linwood - Vans are available M-F 8 am to 3 pm - Service is structured as scheduled loop
Bristol - Operates 3-4 days per week- On-demand service
Public Outreach
Stakeholder Interviews 11 meetings; interviewed 15 people Asked about need, potential beneficiaries and how best
to structure Telephone survey with area employers
Telephone survey with 13 of region’s largest employers Size, shift schedule, challenges, interest in
transportation Mail back survey with area residents
Mailed out in Penny Saver and distributed locally 556 responses
Response rate of 3.6%
Employer Location PrimaryShift Times
Employment (by shift)*
Waterville Valley Ski Resort
Waterville Valley 8:00 AM – 5:00 PM Winter – up to 700
Loon Mountain Lincoln 7:00 AM – 4:00 PM 8:00 AM – 5:00 PM
Winter – up to 800
Tenny Mountain Plymouth 8:00 AM – 4:00 PM Winter – 70
FCI Burndy Lincoln 7:00 AM - 3:30 PM3:30 PM – 12:00 AM
10060
Common Man Restaurants
AshlandLincolnPlymouth
4:00 pm – Midnight (all locations)
45-5045-50100 (all sites in Plymouth)
Walmart Plymouth Varies 100-300**
Hannaford Supermarket
Plymouth 7:00 AM – 3:30 PM12:00 pm – 9:00 PM
7788
Fruedenburg Bristol 7:00 AM – 3:00 PM 200
Plymouth State University
Plymouth Varies – some shift work
189 full-time faculty300 full-time staff
Speare Memorial Hospital
Plymouth Varies – some shift work
356
Desired Destinations for Public Transportation Services
Plymouth
Concord
Tilton
Lincoln
Lebanon
Laconia
Meredith
Top Ten Origin and Destination Pairs
Within Plymouh
Plymouth – Concord
Bristol-Plymouth
Bristol-Concord
Ashland - Plymouth
Needs Assessment
Employment need in Plymouth, Lincoln and Bristol Demographic need in Plymouth, Ashland and
Bristol Speare Memorial Hospital is key desitnation Strongest demand:
In and around Plymouth Plymouth – Concord Plymouth – Bristol Plymouth – Ashland Plymouth – Campton Bristol - Concord
Service
Characteristics
Transit Dependent Populations
Commuters Regional Travelers
Market Size 10,000 – 13,000(approximately 42% of the population)
15,000 – 20,000Plus additional seasonal workers
2,900(approximately 9% of the population)
General Travel Demand
2-5 days per week 3-5 days a week Varies1 – 5 days per week
Days of Week Weekdays Weekdays Weekends (seasonal)
Weekdays for commuters and medical appointmentsSaturday for shopping and special events
Times of Day Some flexibilityMost travel during mid-day
Timed to work schedule Morning appointments for medical; Shopping trips late morning return in afternoon
Key Service Characteristics
Easy to understandHigh level of service (door-to-door for some)FlexibleAffordable
Speed and reliabilityEasy to understand FlexibilityDrop off close to destination
Speed and reliabilityEasy to understand Offer cost savingsAccess to final destinationFlexibility – especially for medical
Transit Service Options
Service Type Best Suited For Advantages Disadvantages
Volunteer Driver Programs
Medical tripsAd hoc travel
Low-costHigh flexibilityHigh service level
Meets specific need onlyChallenge to retain volunteers
Ridesharing Commuters Systems in place to administer programLow costHigh flexibility
Does not help transit dependent
Taxi Voucher Program Medical tripsAd hoc/emergency travel
Lower costFlexibleLow start-up costs
Requires oversightDifficult to control service quality
Transit Service Options
Service Type Best Suited For Advantages Disadvantages
Dial-A-Ride (DAR) Older AdultsPersons with DisabilitiesNon-Drivers
Higher level of service Less attractive to commutersRequires advance schedulingHigh per-trip costs
Fixed-Route Bus CommutersAmbulatory older adults and persons with disabilitiesNon-Drivers
Easy to understand/use Builds on existing systemLow faresLow per passenger cost
Lower level of serviceSet route and scheduleLimited flexibility May not serve all markets
Deviated Fixed Route Commuters Flexible More attractive serviceSatisfies ADA requirements
May be difficult to understandRequires advance scheduling
Transit Service Options
Service Type Best Suited For Advantages Disadvantages
Flex-Services Older AdultsPersons with DisabilitiesNon-Drivers
Combines key advantages of fixed-route and DAR serviceIncreases service areaCan be designed to flex in key areas only
Without proper design, may not be attractive to commutersRequires education Requires advance scheduling
Regional Services Commuters Potential for medical trips
Easy to understandPotential to build on existing service
Assumes distribution system on destination endLikely higher cost service in terms of cost per passenger
Review of Peer Systems
North Country Transit Coos and Grafton counties
Advance Transit Upper Valley NH – VT
Carroll County Transit (planned) Carroll County
Deerfield Valley Transit Association southern VT
Greater Laconia/Winnepesaukee Trasnit Lake Winnepesaukee area
Review of Peer Systems
Baseline fixed-route system plus demand response
Transit operators coordinate several different functions
Flexible in terms of routing and stopping Services tailored to individual markets Make use of private funding Several operate loop services
good coverage but slow travel times Several systems operate as free fare systems
Transit System Goals
Cost effective and efficient use of public resources
Coordinated with existing transportation services and programs
Easily communicated, reliable and reflects industry innovations
Oriented towards ensuring regional economic development goals and access to employment
Transit System Goals
Focused on needs of individuals who are transit dependent
Cognizant of the role of Plymouth as area geographic center, but also meet demand for regional service
Built on realistic costs, demand and population served
Financially sustainable and sufficiently flexible to meet the changing needs over time
Service Options Considered
Full Build Out Mobility Management Fixed-route commuter services
Expanded service during winter months Dial-A-Ride
Focus on Commuters Mobility Management Fixed-route commuter
Expanded service during winter months Flex service during non-commuter hours
Focus on Transit Dependent Mobility management Dial-A-Ride Regional service
Recommended Approach
Mobility Management Services Expanded Dial-A-Ride Options Fixed or Flex Route Service for
Commuters Regional Transportation to regional
medical facilities Seasonal Service aimed at ski industry
Mobility Manager
One-stop center for regional mobility needs Physical and electronic location for information
and assistance about transportation Develop flexible transportation services that
have minimal capital investment Lead transportation coordination efforts
Work with Plymouth State, GCSCC and local taxi companies
Represent the region in statewide transportation policy discussions
Coordinate/Expand Dial-A-Ride Services
Expand/coordinate with existing demand response services Grafton County Senior Citizens Council
Oversight assigned to mobility manager Two services:
Northern District – Campton, Thorton, Ellsworth, Rumney, Woodstock and Plymouth
Southwestern District – Hebron, Groton, Dorchester, Alexandria, Ashland, Bristol and Plymouth
Create Fixed and/or Flex Services
Ashland Plymouth Commuter Lincoln Plymouth Commuter Both Services
Timed to meet major employer shift times In Plymouth travel to Tenney Mt Highway Designed as fast and direct services Could be implemented as “flex” service Operate during weekdays only
Regional Services
Important service for area residents Operate over six days Alternating service to:
Lebanon/Hanover Laconia Concord
Designed to support medical appointments but offer flexibility to support other trips
Seasonal Commuter Services
Fixed-route service between Plymouth, Campton and Loon Mountain Resort
Operate during ski season Late November to early April
Operate seven days per week Coordinated with other commuter
services
Implementation
Phased approach Build on existing knowledge, strenghts and
capabilities Introduce new service slowly over time Reassess area needs Gain experience and funding
Address most critical needs first Most transit dependent
Work towards commuter services
Funding
Federal funds Competitive grants available Require local match – not including fares
20% for capital 50% for operating
Mobility management is capital expense $100,000 annual expense $20,000 from local sources
May include in-kind match/services Federal transportation bill under way
Some uncertainty about future
Next Steps
Your comments and input Finalize report Start thinking about grant writing Identify partners and supporters Raise local match