Kanto 36 branches, 1 office Branches operating after 5 p.m. on weekdays and on Saturday, Sunday, and holidays Okinawa 1 branch Chubu 16 branches Chugoku 8 branches, 1 office Shikoku 4 branches Kyushu 10 branches Kinki 27 branches 1 private banking office Hokuriku 4 branches Hokkaido 4 branches, 1 office Tohoku 8 branches, 1 office Tokyo metropolitan area 1 Head office, 33 branches 1 private banking office Branches operating after 5 p.m. on weekdays and on Saturday and Sunday After 5 p.m. After 5 p.m. After 5 p.m. Saturday, Sunday and holidays Saturday and Sunday Keio Shinjuku Branch Shinagawa Branch Aeon Mall Funabashi Office Nomura Report 2017 97 About Nomura Strategies for Value Creation Strengths Supporting Value Creation Corporate Information / Data Services for Retail Clients / Nomura Securities Branches in Japan Nomura Securities: 158 branches in Japan (As of March 31, 2017) Consulting Services Provide tailored consulting services to each client through Nomura’s head office and nationwide network of 158 branch offices Real estate Asset Management Insurance Loan Business succession Estate planning, Bestowing gifts Testamentary trust Client Nomura’s call center and internet service was awarded a ‘five star’ rating by the Help Desk Institute for three consecutive years for its defined contribution pension plan services Call Center Provide a wide range of services to clients who have existing accounts at Nomura, as well as new potential clients • Transaction orders • Market outlook and investment consulting (reservation required) • Individual-type defined contribution pension plan (iDeCo) information and services • Administrative functions, including new account opening services Online Services Provide access to information and convenient tools through a broad range of devices. Clients with accounts in Nomura can execute various transactions through their individual web interface • Nomura Home Trade*: Services for clients who have accounts at our head office or a branch • Nomura Net & Call* • Website exclusive for each subscriber of individual-type defined contribution pension plan (iDeCo) • Website exclusive for each subscriber of employee stock ownership plan * Beginning January 2018, Nomura Home Trade and Nomura Net & Call will be integrated and re-launched as Nomura Online Service.