Top Banner
Steve Bayley Strategic Planner @TheLincolnKing
100

Nokia Microsoft's path to a sustainable position in the United States mobile market.

Nov 12, 2014

Download

Business

Steven Bayley

Why the iPhone5c is not the be all end all and the Windows phone has a fighting chance. Nokia, Strategy, Windows Phone, Mobile strategies in African markets outline the path to success in the United States.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Steve Bayley Strategic Planner@TheLincolnKing

Page 2: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Celebrity Endorsements reek of DESPERATION

Page 3: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 4: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 5: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 6: Nokia Microsoft's path to a sustainable position in the United States mobile market.

As do OVER-THE-TOP public displays that are UNCLEAR how they are RELATED TO THE BRAND

Page 7: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 8: Nokia Microsoft's path to a sustainable position in the United States mobile market.

This all seems EERILY FAMILIAR...

Page 9: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 10: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 11: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Nokia has about

Page 12: Nokia Microsoft's path to a sustainable position in the United States mobile market.

6 Billion reasons why it won’t go out like

Blackberry

Page 13: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The biggest reason for that is valuable

proprietary technologypatents

Page 14: Nokia Microsoft's path to a sustainable position in the United States mobile market.

And the backing of Microsoft

Page 15: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Windows has to be comfortable with who they are and what they can be in

the US mobile market.

Page 16: Nokia Microsoft's path to a sustainable position in the United States mobile market.

They will not be a market leader

Page 17: Nokia Microsoft's path to a sustainable position in the United States mobile market.

They can be a viable competitor

Page 18: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Windows phone has to pursue a differentiation strategy

Page 19: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Where is the window of opportunity?

Page 20: Nokia Microsoft's path to a sustainable position in the United States mobile market.

If iPhone has the mass aspirational angle

Page 21: Nokia Microsoft's path to a sustainable position in the United States mobile market.

and Android has a strong male base

Page 22: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Where does that leave Nokia?

Page 23: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The path to smartphone success is littered with the remains of failed

competitors

Page 24: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The Corporate

PhoneThe Adventure Phone

The Rebellious Phone

The Creative

Phone

Page 25: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Its not NOKIA

Page 26: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Its the Windows Phone

Page 27: Nokia Microsoft's path to a sustainable position in the United States mobile market.

What is Windows?

Page 28: Nokia Microsoft's path to a sustainable position in the United States mobile market.

A Pioneer

Page 29: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Not the cool hipster iPhone, Brooklyn gentrification pioneer

Page 30: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 31: Nokia Microsoft's path to a sustainable position in the United States mobile market.

But a real

Page 32: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Honest to goodness

Page 33: Nokia Microsoft's path to a sustainable position in the United States mobile market.

EXPLORER

Page 34: Nokia Microsoft's path to a sustainable position in the United States mobile market.

One thing about Explorer’s...

Page 35: Nokia Microsoft's path to a sustainable position in the United States mobile market.

They tend to travel light

Page 36: Nokia Microsoft's path to a sustainable position in the United States mobile market.

And value functionality in the real world

Page 37: Nokia Microsoft's path to a sustainable position in the United States mobile market.

so as a result

Page 38: Nokia Microsoft's path to a sustainable position in the United States mobile market.

have little tolerance for

Page 39: Nokia Microsoft's path to a sustainable position in the United States mobile market.

extraneous bells and whistles

Page 40: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Whether those bells and whistles are are about social status or tech one-

upsmanship

Page 41: Nokia Microsoft's path to a sustainable position in the United States mobile market.

In 2013, the “base models” still have a ton of desirable features

Page 42: Nokia Microsoft's path to a sustainable position in the United States mobile market.

When many American consumers hear NOKIA they see this

Page 43: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 44: Nokia Microsoft's path to a sustainable position in the United States mobile market.

That doesn’t have to be a bad thing

Page 45: Nokia Microsoft's path to a sustainable position in the United States mobile market.

But remember its NOT NOKIA

Page 46: Nokia Microsoft's path to a sustainable position in the United States mobile market.

its Windows

Page 47: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Pre-Paid & Unlocked

Page 48: Nokia Microsoft's path to a sustainable position in the United States mobile market.

High Quality

Page 49: Nokia Microsoft's path to a sustainable position in the United States mobile market.

In the rest of the world these are not mutually exclusive propositions

Page 50: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Microsoft will also need to ship more low-cost smartphones to high-growth emerging markets if it is to continue building on its recent nominal share increases. - Brad Reed BGR.com 9/5/13

Page 51: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Traditionally, mobile technology has spread

from mature markets like South Korea, Japan, and

the United States to emerging markets

Page 52: Nokia Microsoft's path to a sustainable position in the United States mobile market.

For the first time, we are seeing the trend

reverse

Page 53: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The saturated US market is taking mobile cues

from the Middle East & Africa

Page 54: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Markets demanding hi-technology for low ARPU’s are the global

drivers of affordable innovation

Page 55: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The

Smartphone

Page 56: Nokia Microsoft's path to a sustainable position in the United States mobile market.

At this price point

Page 57: Nokia Microsoft's path to a sustainable position in the United States mobile market.
Page 58: Nokia Microsoft's path to a sustainable position in the United States mobile market.

is an emerging market

Page 59: Nokia Microsoft's path to a sustainable position in the United States mobile market.

NOKIA Asha: The $100 smartphone for Middle East & African markets

Page 60: Nokia Microsoft's path to a sustainable position in the United States mobile market.

And thanks to the Windows Phone, they no longer have to be in the

United States

Page 61: Nokia Microsoft's path to a sustainable position in the United States mobile market.

520

Page 62: Nokia Microsoft's path to a sustainable position in the United States mobile market.

This is why the 520 sold outon HSN and in Wal-Mart

on its introduction

Page 63: Nokia Microsoft's path to a sustainable position in the United States mobile market.

This is why Apple is scrambling to compete in

this space...

Page 64: Nokia Microsoft's path to a sustainable position in the United States mobile market.

iPhone 5c launch9/10/13

Page 65: Nokia Microsoft's path to a sustainable position in the United States mobile market.

But Windows has already secured the first mover

advantage

Page 66: Nokia Microsoft's path to a sustainable position in the United States mobile market.

and the word is getting out

Page 67: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Although there are multiple Windows

phones, each owning a sliver of a sliver of the

market

Page 69: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The fastest growth is coming in the value segment

Page 71: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Its NOT 1999

Page 72: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Conspicuous Consumption is NOT cool

Page 73: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Pres

tige

Value HighLow

High Brand Positions of U.S. Handset Manufacturers - 9/13

Page 74: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Rivalry BuyersSuppliers

New Entrants

•Rivalry is weak•Cost of switching is high(early termination fees), but falling (annual upgrade options)•Android brands are weakly differentiated among themselves•Overall buyer demand is growing slow, but value options are outpacing the general market•Apple and Samsung dominatethe market

•Buyer bargaining power is strong•There is a shortage of optionsmeeting customer performanceexpectations at the desired price point•Customers feel they have to make compromises on quality•Available products are notadequately differentiated•Buyers can easily stick with whatthey have and postpone purchase

•Suppliers bargaining power is moderate•Apple has deep backwardintegration and hand-picks suppliers•Androids are considered a commodity•Samsung has made strides in“un- commoditizing” the Android market•Developers have relatively freereign for Android & Windows

•Threat of New Entrants is weak•Barriers to entry are high - Only well capitalized multinationals compete in the handset game•Apple is willing to contest newentry with the iPhone 5c vs, the520•Apple is looking to expand byentering the value segment, where traditionally, small Android players have splintered the the market share

Substitutes•Threat of Substitutes is moderate•The 520 is a superior product vs. existing similar priced Androids•iPhone 5c is a potentiallybrand compromising move from Apple•First movers to differentiate will have significant advantage. Once the segment takes off the market will again commoditize

Competitive Analysis

Page 75: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Apple made it cool to be smart...

Page 76: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Yet convinced people it was “smart” to buy a $600 phone

Page 77: Nokia Microsoft's path to a sustainable position in the United States mobile market.

That old Apple magic has disappeared though

Page 78: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Explorer’s know that if you’re

Page 79: Nokia Microsoft's path to a sustainable position in the United States mobile market.

In a line waiting with a bunch of sheep

to accelerate your road to poverty

Page 80: Nokia Microsoft's path to a sustainable position in the United States mobile market.

There is no way that could be cool!

Page 82: Nokia Microsoft's path to a sustainable position in the United States mobile market.

You can’t get double digit market share

catering to a tiny niche

Page 83: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Explorers are not a tiny niche.

Page 84: Nokia Microsoft's path to a sustainable position in the United States mobile market.

They are basically any one who doesn’t really care about Apple or Samsung or bleeding edge tech

Page 85: Nokia Microsoft's path to a sustainable position in the United States mobile market.

They are too busy living life

Page 86: Nokia Microsoft's path to a sustainable position in the United States mobile market.

And just want a smartphone that

works.

Page 87: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Where are these Explorers now?

Page 88: Nokia Microsoft's path to a sustainable position in the United States mobile market.

They are in the market, and shopping for a new

home

Page 89: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Non Samsung Android is 37% of the U.S. Market

Page 90: Nokia Microsoft's path to a sustainable position in the United States mobile market.

HTC, Motorola, LG, these identity-less droids

are competing on features and price and

they can’t win

Page 91: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Windows Phone is up to 4% of the U.S.

Market in Q2 2013

Page 92: Nokia Microsoft's path to a sustainable position in the United States mobile market.

That’s up from 1% at the same time last year

Page 93: Nokia Microsoft's path to a sustainable position in the United States mobile market.

In France over the same period Windows

Phone moved from 2.3% to 9%

Page 94: Nokia Microsoft's path to a sustainable position in the United States mobile market.

What are the driving forces in the U.S.

Market?

Page 95: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Democratization of the Smartphone

Page 96: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Changing Societal Concerns, Attitudes, and Lifestyles, away

from conspicuous consumption and toward value

Page 97: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The United States as A PART of the global

community, not APART from it.

Page 98: Nokia Microsoft's path to a sustainable position in the United States mobile market.

The winds of change are at the back of the

Windows Phone

Page 99: Nokia Microsoft's path to a sustainable position in the United States mobile market.

Just keep both hands on the ball and your legs moving and 15% market share should be a given

Page 100: Nokia Microsoft's path to a sustainable position in the United States mobile market.

END