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1-1 Management Science Chapter 1 Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall
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Page 1: No Slide Titlecourse1.winona.edu/mwolfmeyer/BA340/Chapt_01.pdf(Chap 11-13) Network Techniques - model often formulated as diagram; deterministic or probabilistic. (Chap 7-8) Other

1-1

Management Science

Chapter 1

Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Page 2: No Slide Titlecourse1.winona.edu/mwolfmeyer/BA340/Chapt_01.pdf(Chap 11-13) Network Techniques - model often formulated as diagram; deterministic or probabilistic. (Chap 7-8) Other

1-2Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Chapter Topics

The Management Science Approach to Problem Solving

Model Building: Break-Even Analysis

Computer Solution

Management Science Modeling Techniques

Business Usage of Management Science Techniques

Management Science Models in Decision Support Systems

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1-3Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

The Management Science Approach

Management science uses a scientific approach to solving management problems.

It is used in a variety of organizations to solve many different types of problems.

It encompasses a logical mathematical approach to problem solving.

Management science, also known as operations research, quantitative methods, etc., involves a philosophy of problem solving in a logical manner.

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1-4Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Figure 1.1

The Management Science Process

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1-5Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Steps in the Management Science Process

Observation - Identification of a problem that exists (or may occur soon) in a system or organization.

Definition of the Problem - problem must be clearly and consistently defined, showing its boundaries and interactions with the objectives of the organization.

Model Construction - Development of the functional mathematical relationships that describe the decision variables, objective function and constraints of the problem.

Model Solution - Models solved using management science techniques.

Model Implementation - Actual use of the model or its solution.

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1-6Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Information and Data:

Business firm makes and sells a steel product

Product costs $5 to produce

Product sells for $20

Product requires 4 pounds of steel to make

Firm has 100 pounds of steel

Business Problem:

Determine the number of units to produce to make the most profit, given the limited amount of steel available.

Example of Model Construction (1 of 3)

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1-7Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Variables: X = # units to produce (decision variable)

Z = total profit (in $)

Model: Z = $20X - $5X (objective function)

4X = 100 lb of steel (resource constraint)

Parameters: $20, $5, 4 lbs, 100 lbs (known values)

Formal Specification of Model:

maximize Z = $20X - $5X

subject to 4X = 100

Example of Model Construction (2 of 3)

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1-8Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Example of Model Construction (3 of 3)

Solve the constraint equation:

4x = 100(4x)/4 = (100)/4x = 25 units

Substitute this value into the profit function:

Z = $20x - $5x= (20)(25) – (5)(25)

= $375(Produce 25 units, to yield a profit of $375)

Model Solution:

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1-9Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building:Break-Even Analysis (1 of 9)

■ Used to determine the number of units of a product to sell or produce that will equate total revenue with total cost.

■ The volume at which total revenue equals total cost is called the break-even point.

■ Profit at break-even point is zero.

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1-10Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Components Fixed Cost (cf) - costs that remain constant regardless of

number of units produced.

Variable Cost (cv) - unit production cost of product.

Volume (v) – the number of units produced or sold

Total variable cost (vcv) - function of volume (v) and unit variable cost.

Model Building:Break-Even Analysis (2 of 9)

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1-11Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Components Total Cost (TC) - total fixed cost plus total variable cost.

Profit (Z) - difference between total revenue vp (p = unit price) and total cost, i.e.

Model Building:Break-Even Analysis (3 of 9)

vf vccTC −=

vf - vc vp - cZ =

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1-12Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building:Break-Even Analysis (4 of 9)

Computing the Break-Even Point

The break-even point is that volume at which total revenue equals total cost and profit is zero:

v

f

fv

vf

cpc

v

ccpvvccvp

−=

=−

=−−

)(0

The break-even point

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1-13Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building:Break-Even Analysis (5 of 9)

Example: Western Clothing Company

Fixed Costs: cf = $10000Variable Costs: cv = $8 per pairPrice : p = $23 per pair

The Break-Even Point is:

v = (10,000)/(23 -8)= 666.7 pairs

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1-14Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building: Break-Even Analysis (6 of 9)

Figure 1.2

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1-15Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building: Break-Even Analysis (7 of 9)

Figure 1.3

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1-16Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building:Break-Even Analysis (8 of 9)

Figure 1.4

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1-17Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Model Building:Break-Even Analysis (9 of 9)

Figure 1.5

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1-18Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Break-Even Analysis: Excel Solution (1 of 5)

Exhibit 1.1

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1-19Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Break-Even Analysis: Excel QM Solution (2 of 5)

Exhibit 1.2

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1-20Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Break-Even Analysis: Excel QM Solution (3 of 5)

Exhibit 1.3

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1-21Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Break-Even Analysis: QM Solution (4 of 5)

Exhibit 1.4

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1-22Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Break-Even Analysis: QM Solution (5 of 5)

Exhibit 1.5

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1-23Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Figure 1.6 Modeling Techniques

Classification of Management Science Techniques

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1-24Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall

Linear Mathematical Programming - clear objective; restrictions on resources and requirements; parameters known with certainty. (Chap 2-6, 9)

Probabilistic Techniques - results contain uncertainty. (Chap 11-13)

Network Techniques - model often formulated as diagram; deterministic or probabilistic. (Chap 7-8)

Other Techniques - variety of deterministic and probabilistic methods for specific types of problems including forecasting, inventory, simulation, multicriteria, etc. (Chap 10, 14-16)

Characteristics of Modeling Techniques

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Some application areas:- Project Planning- Capital Budgeting- Inventory Analysis - Production Planning- Scheduling

Interfaces - Applications journal published by Institute for Operations Research and Management Sciences (INFORMS)

Business Use of Management Science

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A decision support system is a computer-based system that helps decision makers address complex problems that cut across different parts of an organization and operations.

Features of Decision Support Systems Interactive Use databases & management science models Address “what if” questions Perform sensitivity analysis

Examples include:ERP – Enterprise Resource PlanningOLAP – Online Analytical Processing

Decision Support Systems (DSS)

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Figure 1.7 A Decision Support System

Management Science ModelsDecision Support Systems (2 of 2)

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1-28Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall