Nlp and you (1 61)

NLP & You

The Science of Living Effectively in Today’s Society

By Dr Sumeet Sharma

UTOPIA LEARNING BANGALORE ,INDIA

WWW.UTOPIALEARNING.COM [email protected]/ [email protected]

Acknowledgement My sincere thanks to Dr. William Horton, NFNLP Florida, USA for enabling the easy comprehension of the NLP science. The use of NLP has become more practicable. My acknowledgement to Dr. Ranganathan, NLP Master Trainer. I thank my friend Daniel Pachcheco, trained in NLP under Co-founder of NLP, Dr. Richard Brandler. He was associated with me in conducting NLP training programmes. A special thanks to my wife, Mrs. Lalitha Sharma, for editing this book, my son, Samrat, other family members and the entire staff of Pansys Infotech Limited. I shall be ever grateful to Mr. Chandra Mouli, W. Q. Judge Press, for helping me in the publication of this book. And thanks to all you readers.

Preface Lot of water has flown under the bridge since the publication of my earlier books on Holistic sciences like Reiki, Hypnosis, Dowsing since I discovered the amazing science of Neuro Linguistic Programming (NLP). I was first introduced to this science of techniques by a senior NLP trainer. Upon using the science on all fronts of my life home, work, social, I found it to be extremely effective. NLP was a further advancement in the pursuit of my quest to live optimally because the earlier years were spent by me practicing Yoga, Reiki, Pranic, Magnified healing, Hypnosis, Hologram healing, Meditation and such other methods that helped me heal my life HOLISTICALLY. I felt my whole being transforming for better. Having experienced the fruits of living thus, I even started offering my healing services to many individuals suffering from various psychosomatic disorders like asthma, diabetes, blood pressure, aches and pains combining the comprehensive methods of healing like Reiki, Acupressure, Yoga, Meditation, Pranic healing, Magnified healing, Bach remedy, Hypnosis and Melchizedek method of hologram healing. I could see a remarkable improvement in these patients when I made use of the NLP techniques as well. Some of these case studies are even mentioned in the chapter titled Case Study. Achieving many successes through NLP, I proceeded further by completing the basic practitioner’s level and advanced Master’s level Trainer’s level and finally also the Master Trainer Certification from NFNLP, Florida, USA. This organisation has made excellent contributions in spreading the science worldwide benefiting thousands of people. In early last year I started my vocational guidance institute, Basics and Basics Career Builders. I started offering life skill workshops on Personal excellence, Marketing Excellence, Communication Excellence, Stress management using NLP technology that reaped long term results to the participants. The demand for NLP based training programmes grew rapidly and I was invited by leading corporates including multi-nationals, IT companies to conduct regular training programmes. Today, I am glad to have contributed my might for the betterment of nearly 5,000 individuals through the workshops. Shortly, franchise Centres would be set up all over the country to make these life changing skills available to many more deserving people. This book has been written in a Question/Answer format for easy understanding - CDs, Video cassettes and audio cassettes are available on this wonderful science of NLP.

Q.1. What is NLP? NLP stands for NEURO LINGUISTIC PROGRAMMING. Neuro represents the neurological aspect of our experiences that are stored in our conscious, subconscious and unconscious mind. Linguistic corresponds to both verbal and non verbal language one uses and this in turn triggers the neuro chemical responses. Programming is the structure and syntax in which the brain stores information. NLP is not an invention but rather a discovery and integration of several disciplines including neurology, psychology, linguistic, cybernetic and systems theory. NLP was first introduced by Alfred Habdank Skarbek Korzybski from Russia. Q.2. What is the difference between left and right side brain functions?

Fig. 1 Right and Left side of Brain As observed in the Fig.1 our human brain is subdivided into two parts - right and left brain. Each of this has two distinct functions. In my earlier book titled, “Reiki and Hypnosis for Success and Self Realisation”, I have dwelt in detail with regard to right and left side brain and their functions. However, here are some ready information as to how these two hemispheres of the brain work.

Left Brain Right Brain Logical, Sequential Emotional Scientific, Linear Non Linear Male aspect of character Female aspect of character Labels Things Allows experience Rationalises Understands Moods Western Thought Eastern Thought Being serious Playful and mischievous Intelligence Grasps the essence Conscious Hangs loose Mechanical, Worrying Mystical, Impulsive Naming things Faith, Prayers Orders Feeling, Kinesthetic Interprets world of mute hemisphere Sees picture as a whole Egoistic Receptive

Longitudinal Fissure

Supplementary Motor Area

Somatosensory Cortex

Motor Cortex

Now have a look at the below given cube popularly known as Nestler Cube

Human beings are born with zero software and being self-generating by nature, one becomes conscious and educated as the growing process starts. We rely more and more on the left side of the brain and get increasingly logical about everything in life. We tend to pick up the superfluous and miss the obvious. The creative part, the right brain, is used more by the genius and the scientists and that is how they have contributed to the inventions and discoveries in the scientific world. The right brain is infinite and has no boundary. This fact was proved when the apple fell on Newton’s head and he started exploring the Law of Gravity and Albert Einstein used to fantasise and imagine day in and day out as to how it would be if he could travel at the speed of light. Q.3. How many minds do we have? We have understood the left and right sides of the brain and their distinct functions. Now let us reflect upon what is our mind and how it works. In fact the mind is the most subtle part of our brain and registers the flow of thoughts. This could be understood even better with the help of the below given diagram.

The day to day aspects of our life is controlled by our conscious and subconscious mind and all our other bodily functions like digestion, assimilation, breathing, release of harmones, tonality are controlled by the subconscious mind. The right side of the brain is a vital contribution to the subconscious mind and whenever the critical factor between conscious and subconscious is by- passed any information or experience gets permanently coded in the subconscious(submerged consciousness). The critical factor can be by-passed by □ Repetitive statement or say brain washing exercise. □ Under depression □ Under hypnosis and altered state of mind □ When one is in love

Conscious Mind (7%)

Sub-conscious Mind (38%)

Unconscious Mind (55%)

Walking Sleep

Dream

All the information first goes to the left brain that functions on DODGE formula > D Deletes unnecessary information > O Omits > D Distorts reality > G Generalises > E Evaluates It is thus clear that we only react to external stimulus that is either in our conscious or subconscious mind. The unconsciuos mind is the 3rd dimension of the mind. In a mysterious way it is connected to the superconscious or GOD or Universal Energy. The unconscious mind as per Yoga is in our seat of Kundalini power situated at the base of the spine and this is supposed to be the moving force behind dreams and body language. The brain cells have been also found at the tip of the spine very much to the bewilderment of the scientists. If we closely watch our daily routine we can establish that almost 90% of it is carried out unconsciously and a more or less regular pattern is followed without much conscious effort from our side. Q.4. How does NLP help? Having understood the two sidles of our brain and the three minds let us see how NLP aids us. NLP bridges the gap between the left and right sides of the brain for better balance in life. This could be achieved by following certain set of proven techniques. NLP also helps us to understand our mind a little better whereby it becomes useful in human communication skills, business consultation, management, negotiation, education, counseling, holistic therapies, inter-personal relations, removing of addictions, parenting, nursing, public speaking, sports psychology and practically all areas of human involvement. Man made machines work on Newtonian Physics and works on the linear approach whereas we humans work on the ‘theory of relativity’ which says everything is our own perception and nothing is absolute in this universe. If scientific discoveries and inventions are regarded as absolute then perhaps the world would come to a standstill. That is why there is a constant pursuit to understand and know things around us. NLP has been very useful in health areas too especially while treating psychosomatic disorders like addictions, depression, allergies, phobias and fears, past traumas, behavioural problems and marital issues. NLP helps to understand human psychic behaviour and reaction to an external situation. Q.5. How do we perceive the world? The Human mind perceives the external world by > Visual > Auditory > Kinesthetic > Olfactory > Gustatory

The visual aspects corresponds to the pictures one sees or creates or remembers. The auditory aspect is when we remember or hear or create sounds. Kinesthetic is when we have feelings or emotions of the past, present and future as well. Olfactory is when we recollect the smells from past, experience in present and create in future too. Gustatory is when we remember the taste of food from our past experience, experience in present and create in future too. Human mind can think only using these five senses. Even people having the 6th sense or the psychic powers make use of these five ways to perceive or interpret. It has been seen that nearly 60% of the population is visual, 30% is auditory and kinesthetic and the balance 10% is olfactory and gustatory. One is probably more visual or auditory or kinesthetic or olfactory or gustatory and this is what percolates deep into making of our character and the day to day behaviour and response to things. Q.6. How do I find out whether I am Visual, Auditory, Kinesthetic, Olfactory or Gustatory? Please answer the questions given below and check your score. How to find out your representational strategic inventory? 1. When you recall a particularly wonderful vacation you had, what’s the very first you

remember? Was it: a. The way the resort area looked b. The different way it sounded to you c. The feeling you got by vacationing there.

2. When you drive, how do you navigate?

a. I look for road, signs or follow a map of the territory. b. I listen for familiar sounds that point me in the right direction c. I get a gut feeling or sense of where I am

3. When I get an assignment at work, it is easier to understand and to execute it:

a. It is written or diagrammed. b. It is explained to me c. I get a sense of clarity, purpose or correctness from it.

4. When my problems get me down, I find it helps to:

a. Write them down so I can see them clearly. b. Talk or listen to another until my problems sound easier to hear. c. Sort them out internally until they make sense.

5. I find it easier to be with my friends if: a. They communicate using animation and to the point statements. b. They interact with me through easy-to-hear and varying speech c. I get a feeling that they know where I’m coming from

6. Which group do I trend to favour:

a. Photography, painting, reading, sketching, films b. Music, musical instruments, the sound of the sea, winds chimes. c. Ball games, woodworking, massage, introspection, touching.

7. When I buy an article of clothing, after first seeing it, the very next thing I do is;

a. Take another really good look at it or picture myself wearing it. b. Listen closely to the salesperson and/or have a conversation with myself giving

the pros and cons of buying it c. Get a feeling about it and/or touch it to see if it is something I’d enjoy wearing.

8. When I spell, I verify accuracy by

a. Looking at the word in my mind’s eye to see if it looks the way that the word

should b. Saying the word out loud or hearing it in my mind. c. Getting a feeling about the way the word is spelt

9. The subject I enjoyed most in school came about primarily as a result of:

a. The way it looked on the board or in books. b. The sound of the subject as it were taught to me. c. My sense of interest as I learned more about it.

10. At the beach, the very first thing that makes me glad to be there is:

a. The look of the sand, the smiling sun, and the ice-blue water. b. The sound of the waves, the laughing wind and distant whispers. c. The feel of the sand, the salt air on my lips, and the joy of serenity

11. I know my career is taking for the better when

a. I see myself moving into the corner office b. I hear the chief executive say, “You are really going to go place” c. I feel satisfaction in getting promotion

12. Before going to sleep at night, it’s important that:

a. The room is really dark or pleasantly shade. b. The room is hushed or muted with pleasing back c. The bed feels comfortable

13. In the morning, I especially enjoy awakening to:

a. The sun streaming in or an overcast sky. b. The sound of a lively wind or rain pelting the windows. c. A warm and toasty comforter of flannel sheets.

14. When I experience anxiety, the very first thing that happens is:

a. The world takes on a different appearance in some way b. Sounds begin to bother me. c. My sense of case begins to alter

15. When I’m very happy, my world:

a. Takes on a decline and wonderful shine b. Resonates with total harmony. c. Fits perfectly within the space of my life.

16. I get along better with people who: a. Relate to the world through the way it looks b. Relate to the world through the way it sounds c. Relate to the world through the way it makes them.

17. When I get totally motivated, the first thing that happen is:

a. I see things from a new and resourceful perspective b. I tell myself how this state is going to create new possibilities. c. I can actually feel myself getting psyched up.

18. Having rapport with someone is:

a. Seeing him or her is a wonderful way and easy to be with way. b. Hearing the person communicate things exactly the way I would. c. Feeling toward the person the way he or she feels towards me.

A - Visual B - Auditory K - Kinesthetic Add the scores of As, Bs, Ks separately. The letter with the highest number indicates your primary representational system. Q.7. How to find out who is Auditory, Visual and Kinesthetic

Neuro-Linguistic Programming Indicators Visual Auditory Kinesthetic BREATHING High in chest Even breathing Deep breathing, Cessation of breathing in the diaphragm or low in stomach area Shallow breathing with the whole chest, with a typically prolonged exhalation OCCUPATION Engineering and Music, literary arts Athletics, tactile arts AND SKILLS drafting, the visual arts (writing, poetry, etc.), (sculpture, ceramics, (painting, drawing, etc.), linguistics and etc.), manual labor sciences (physics, languages (construction, nursing, mathematics, housekeeping, cooking, chemistry, etc.) etc.) VOICE: High-pitched, nasal Clear, resonant tonality Low, deep tonality; voice Tonality Changes and/or strained tonality is also more breathy VOICE: Quick bursts of words Even, rhythmic tempo Slow tempo with long

Tempo Changes and a generally fast pauses tempo

Physiological Indicators BODY Thin, tense body In between that of a Kinesthetic Internal visual and a kinesthetic Full, soft body

(The body will soften if the individual is aware Kinesthetic External of internal auditory Active, muscular body, information; more i.e., tactilely sensitive tense or tight if the focus of attention is external.) POSTURE Shoulders hunched and Tendency for shoulders Kinesthetic Internal neck extended (head to slouch somewhat, The head sits much not aligned with torso). head slightly tilted to more solidly on the From a side view the one side, body tends shoulders, which tend body would look to lean either lightly to droop. The body is somewhat like a forward or slightly well centered and to question mark. back (forward: auditory a certain extend external; back auditory blocky. internal). The person’s Kinestheic External arms are often folded Broad shoulders with or crossed. erect athletic posture. The head is also solidly rested on the shoulders. Source: Mind with A Heart Q.8. How do we perceive reality? During the process of growing we perceive small chunks of information using sensory modes of visual, auditory and kinesthetic, olfactory and gustatory and by process of generalisation, distortion and deletion, we make our own maps of reality World reality

Input Channels Visual Auditory Kinesthetic Olfactory Gustatory

Universal Modeling Process Generalisation Distortion Deletion Our reality Map of reality

Verbalisation Words Language Hence what we see is not what is but a reflection of our minds as per our conditioning. A gold ring, bangle and a necklace when displayed would surely receive the response as the pieces being ring, bangle and necklace although the essence is only gold beneath it but given different name and form. Vedic concepts have mentioned 5000 years ago that although we perceive things separately in essence we are all the same consciousness. Please refer to my book titled ‘All you wanted to know about Dowsing’ in which there is a detailed mention of aspects of perception and reality. Q.9. What is the history of NLP? The science of NLP was co-founded by Dr. Richard Bandler and John Grinder. Dr. Bandier was a computer programmer and mathematician at the University of Santa Cruz, California. Dr. Bandler developed keen interest in psychology and started pursuing the same keenly. He found that by modeling behavioural pattern of people he could produce similar results as of those whom he modeled. This was the breakthrough in Modeling Human excellence. He later met Dr. John Grinder, an associate professor in linguistic who had excellent command over languages, accents and cultural behaviours and his personal goal was to uncover the hidden grammar of thinking and action. With the joined effort of Dr. Brandler and Dr. Grinder was born NLP. NLP came to be known as language of change and they involved the Gestalt therapy developed by Fritz Peris, Ericksonian Hypnosis developed by master hypnotist Dr. Mlton Erickson who had founded the American Society of Clinical Hypnotists. Dr. Erickson used to induce deep trance through stories and anecdotes. He contributed the hypnotic language patterns and embedded commands which is understood by the unconscious mind only. There are a few others also who have contributed a great deal to NLP and they are Noam Chomsky, anthropologist, Gregary Bateson, Robert Dilts, David Gordon. In the recent times NLP has been further refined by Steve Andreas and Charles Faulkner. They also run the NLP comprehensive Training Team in Europe. Renowned authors like Anthony Robbins and John Bradshaw have written inspiring books on NLP and have conducted many successful seminars world wide.

Q.10. What are presuppositions of NLP? By now it would be clear that our life is governed by experiences coded in our subconscious and unconscious mind in a mysterious way and our thoughts are having an underlying behavioural pattern. However, the co-founders laid down some basic fundamental principles that are called as ‘Presuppositions of NLP’ 1. Map is not the territory: A single event is coded in different patterns by different people. No two individuals make same mental map. 2. Every experience has a Structure: All our experiences whether good or bad is coded in the brain in a certain set of pattern that can be programmed or deprogrammed or reprogrammed.

3. If one individual can do a certain task then every other individual too can do it: This is the greatest gift of NLP which enables us to form role models and just duplicate their behavioural pattern and strategies to get the same positive result. A sports-person wanting to reach the equal or better position than the best in that field can easily achieve his goal with NLP. He just needs to copy his role model. To quote an example Sachin Tendulkar, the famous cricket player role models Sunil Gavasker who is yet another successful cricket player. Similarly a statesman too could duplicate what his predecessor or contemporaries are doing. One such example that is popularly quoted is US president Bill Clinton modeling late that of the former US president John F. Kennedy. 4. Mind and Body are the part of the same system: Every thought creates emotion that is ‘energy in motion’, motion in turn creates ‘action’ and action creates ‘characters’ and character creates ‘destiny’. Hence cognitive changes done will affect the down-line automatically. This is the greatest gift of NLP to psychology. 5. People have all the resources they need: All of us have the potential energy within us to achieve whatever we want provided we have the will, commitment, consistency to achieve our goals. Dreams can be made into destination by proper strategy for goal setting. 6. You cannot not communicate: We either communicate verbally or non-verbally. Even when we maintain silence during an angry mood or a depressed state, we are communicating to others our internal feelings through nonverbal communication or say body language. 7. The meaning of Communication is the response you get: When we communicate our words, tonality, expression, diction and gestures directly or indirectly affect the other person’s unconscious mind and he responds positively or otherwise depending on what we want to convey. 8. Underlying every behaviour is a positive intention: We do not blink even our eyes without a purpose. Hence when we criticise we want to be noticed, we shout for the sake of acknowledgement and hide to feel safe. 9. People are always making the best choice available for them. All of us write our own history and its script depends upon what we value most. From our choices we go through the experience.

10. If things are not working out for you do something else: “If you continue to do what you have been doing, you will get what you have been getting” is the famous management jargon hence to get something new we have to do something new by unleashing our creative ideas. These are the ten commandments of NLP and are assumed to be there not because they have been proven and tested but because they are held in the mind. They give the holder a much greater degree of freedom of choice and opportunities. Q. 11. What are the Eye Accessing cues in NLP? Eyes are the window of the soul which tell everything about the person provided one is observant. It is said that the eyes of the babies are like that of the doe very innocent and pretty. But as they grow they undergo lot of conditioning and thus pick up negative emotions of hate, jealousy, ego, foolish desires and it is these things that are reflected in our eye movements unconsciously as per the chart given below Richard Bandler and John Grinder have said that we can think in five different ways. • Visually - When we build mental picture. • Auditorily - When we remember or hear sounds • Kinesthetically - When we have feelings or emotions. • Olfactorialy - When we remember the smell of something. • Gustatorily - When we remember the taste of something. Can you think without using your five senses i.e. Eyes (Visual), Ears (Auditory), Touch (Kinesthetic), Smell (Olfactory) and Taste (Gustatory? Richard Bandler and John Grinder have observed that people move their eyes in systematic directions depending on the thinking they are doing. These movements are called eye accessing clues. The eye accessing clues for a right handed person are: Up and Right (their right) Constructed Visual Images. Up and Left (their left) Remembered Visual Images. Sideways Right for Constructed Sounds. Sideways Left for Remembered Sounds

Down and Right for feelings and internal emotions. Down and Left for Internal Dialogue. Straight ahead, defocused. For visual images, remembered or created. It is easy to find out whether a person is telling the truth or lie by observing his eye movements on questioning him about the event. Detectives and police personnel are trained in NLP so that they have an additional tool during interrogation. For example, a person who is visual upon hearing a sound would first look up make a mental picture and then bring it horizontally left or right to denote past or future association with regard to the event/thought. What kind of vocabulary visual (V), auditory (A), kinesthetic (K), olfactory (O) and gustatory (G) people would use? You will see from the chart detailed below the words frequently used by V, A, K, O and G people. This would help us in finding out what type of person your partner / the person you are conversing with is so that you will be able achieve a better rapport with him/her. Public speakers, orators and effective communicators use a mix of V,A,K,O and G vocabulary because they aim at capturing the attention of the entire group/audience gathered. Here is a story of a couple who are happily married for some years after a brief love affair. The husband is visual and wife is auditory. The husband buys beautiful jewelery and exotic clothes for his dear wife practically every month but the wife is not too satisfied and keeps telling him “You don’t love me the way you used to love me.” The perplexed husband one day asked his wife the reason for this statement because he is delighted even with the idea of looking at those beautiful dresses and jewels worn by his sweet heart. For which she replied, “You no more tell me I love you the way you used to tell before our marriage”. This shows that auditory person wants to hear pleasant things rather than see and posses beautiful things which are a matter of pleasure to visual people. Statistics have shown that men are generally visual and women are more auditory or kinesthetic. Here are some expression used by V, A. K, O and G on a daily basis. Key words used by people who are either V or A or K or O or G

Visual Auditory Kinesthetic Olfactory/ Gustatory See hear feel taste Picture tone touch smells Bright loud warm stale Clear tune smooth fragrant

Vague amplify soft fresh Focus sound handle sweet Flash tell grasp salty Dark say tight sour Colour click rough bitter View talk hard pungent Dim volume impact Look rings tense Idea, think, know, decide, change, understand, meditate, and learn are some unspecified words used by V, A, K, O and G people. Expressions used by V, A, K, O & G people. Visual:- Kinesthetic:- The future looks bright Hold on. He is in a black mood today Heated argument I look forward to seeing you A cool customer That was a colourful expression Warm regards My point of view Lets firm up on this. I see what You mean. I have got a handle on it. Auditory:- Olfactory / Gustatory: On the same wavelength A bitter experience. Loud and clearIn bad taste. Tell me how is it sounds? Smell a rat. What do you say? A nose for business. Things clicked into place A taste for the good life. I’m glad to hear it. As sweet as sugar. Effective communicators naturally use language that appeals to all five senses. Excellent communicators naturally use the system preferred by the person to whom they are speaking. This ensures that they are talking the same language and are easily understood. If you want to be an excellent communicator learn this skill and appeal to the eyes, ears and feelings of your listeners. Q.12.What are sub-modalities in NLP? Sub sense or sub modalities are the small building block of the five senses. It is the way the complete picture appears sounds with feelings and tastes and smells too. Sub senses is something like the sub conscious mind. We may not be aware that these sub senses exist but now that we have been made aware off, we can use it to develop ourselves. Awareness is the first step on the road to development. We have to make use of these sub senses to identify those that are critical for us. When we change a critical sub sense or a combination of them it has a powerful effect on our internal experience. On recalling a past experience we need to find out the following details by probing the event

VISUAL: (Proving Questions) 1. Colour / Black & White - Is the image in Colour or Black and White? 2. Brightness - How bright is the picture? 3. Size (to life) - How big is the picture? 4. Distance - How far is the image from you? 5. Movement - Is the picture like a movie or a slide? 6. Number - Is there one image or more than one? 7. Framed / Unbounded-Does the image have a frame? 8. Location - Where is the image located? 9. Shape - What is the shape of the picture? 10. Disassociated / Associated - Are you observing the image or picture as an observer or are you in the picture yourself ? AUDITORY : (Probing Questions) 1. Mono / Stereo-Does it come from one side or both? 2. Speed - How fast is the sound? 3. Loudness - How loud is the sound? 4. Clarity - How clearly can you hear it or is it muffled? 5. Rhythm - What type of flow does the sound have? 6. Music/Noise/Voice-What type of sound is it? 7. Number-Can you hear one or more than one sound? 8. Distance / location - How close is the sound and where does it come from? 9. Words/Sounds Is it words or sounds? 10. Continuous/Discontinuous - is the sound continuous?

KINESTHETIC (Proving Questions) 1. Still/Moving-is there a response in one area, or does it move? 2. Location-Where is the feeling located in your body? 3. Duration-How long does the feeling last? 4. Extent-What area does it cover? 5. Intensity-How strong is the intensity? 6. Temperature-How hot or cold is the feeling? 7. Moisture-Is the humidity right? 8. Texture-is the feeling rough or smooth? 9. Pressure-is there any pressure, how strong is it? Q.13.How can changes in sub-modalities help in bringing rapid changes in our

behaviour? We have understood in the sub-modalities that any experience can be detailed to small bits of sub-senses or sub-modalities and that is how our brain codes experiences in the subconscious. Let us take an example of a person who wants to give up alcohol addiction. Here it is very essential that the person should be wanting to give it up willingly because no power can change him unless he wants to do so willingly. Ask the person to recall the picture of the last experience when he was enjoying his alcohol. The experience would more likely resemble a movie with a lot colourful picture, bright in appearance and a palatable tasty flavour and satisfying feeling. He may even hear some favourite sounds or music in the background. Now what we need to do is to communicate the reframing of the opposite that is to develop a dislike for the alcohol. What we need to tell him is to now visualise him with a glass in a still snap shot, black and white in appearance, very dull and gloomy and drab. Now ask him to imagine as if the taste of the alcohol is like that of something he detests having a very awful smell which probably makes him feel like vomiting and the music in the background too not very pleasing to his cars. Let him have a totally sick feeling about this reframing picture created by him about the alcohol drink. When this exercise is repeated for about 5-6 times in a span of 10 days there is every chance that the person would be wanting to give up alcohol. Perhaps he may even reduce the intake because every time he has a drink he may not feel good about it because reframed picture (of drinking alcohol not being very pleasant), would come in his mental picture. There are other more effective techniques available too in NLP that would be dealt with in the subsequent pages.

Q.14.How does one recognise who is Visual, auditory, Kinesthetic, Olfactory and Gustatory?

NLP practitioners should train themselves to be very observant people and notice the minutest changes taking place in the opponents, breathing pattern, rhythm/pitch of speech, kinds of words used, tonality of voice, body posture and even eyeball movements. If you carefully study the chart given in this book, you will be able to quickly identify whether one is Visual or Auditory, or Kinesthetic or Olfactory or Gustatory. It is found that 60% of the population is Visual, 20% is Auditory and balance 10% are Kinesthetic, Olfactory and Gustatory. Q.15.What is Rapport? RAPPORT means ‘Really All People Prefer Others Resembling Themselves’ In day to day life also it is the rapport which matters than anything else as it although is the ability to relate to others in a manner wherein there is trust and understanding. Rapport is the ability to see each others points of view. It does not necessarily mean that one is required to agree to others’ point of view but one can communicate at the same wavelength and frequency. When one decides to buy something on the basis of rapport built up between the seller and the buyer the deal gravitates towards trust. NLP teaches one to develop rapport by consciously studying the body languages, words, tonality and all other important factor of observation in others. If the cultures, castes and beliefs and values are similar the rapport is at a deeper level. Q.16. What is pacing and leading? During a conversation NLP practitioner can consciously build rapport with a person by 1. Mirroring: To copy exactly all the movements of the other person and using the same gestures and actions. For example while talking if one has the habit of clasping the fingers then you too do the same very gracefully without making the person feel that you are copying his action. When you copy the other person’s action or the body language it works at the unconscious mind. The person with whom you are establishing rapport begins to see his mirror image or reflection in you. 2. Breathing: As seen in the earlier pages people who are visual breathe high in the chest and in case you are auditory the rapport will not be formed because you would be breathing between chest and stomach. To achieve a rapport you need to consciously match his breathing pattern and start breathing high in the chest. 3. Posture: Maintain the same posture as the other person. For example visual people have erect head and shoulders up. You should match the head, hand, torso, legs, feet of the person you are having rapport with. 4. Language pattern: If the opponent is a kinesthetic person and uses more of kinesthetic words, you also repeat the kinesthetic words often in your conversation. 5. Voice Modality: Visual people speak faster, auditory speak rhythmically and kinesthetic speak slowly. You can also match the voice and build a deeper rapport.

When you match the person at all levels as mentioned above it is called as pacing. This is just a tip of the iceberg and it is not enough to establish rapport. You now need to convince him to accept your point of view. Hence you change your body postures and other sub-modalities slowly. You will notice that the other person is automatically doing the same thing as you are doing unconsciously. And this is what is called as ‘leading’. To establish rapport you need to carefully pace your opponent and then lead him. Q.17. How does rapport building help us in business and daily life? We take our relationship on the home front and on the work front for granted. For any relationship to work on a long term basis we need to develop a lot of tact, understanding and diplomacy rather than being authoritative. It helps to be assertive. When you have a deeper knowledge of what your partner or your opponent is like then you can mould your demeanor accordingly. This way you will be able to get the other person to do things on time not only for you but for him too. Without attaining rapport if you show your authoritative manner to demand discipline or co-operation from others it may not yield positive results. Further lack of rapport may not generate the due respect and lead to backbiting, arguments, disagreements and stress. After following the steps discussed earlier as to how to understand the type of person you are interacting with you may adopt the method of pacing with that person and then you lead the person to concur with you or accept your point of you without much prejudice from his side. This results in a smooth sailing in any relationship. People involved in the marketing, sales and customer service departments must consciously follow the techniques because they will be building the rapport work at the unconscious level of the opponent. The unconscious mind being non-logical, the above techniques go deeper and a gradual trust is developed. This trust is more or less a permanent one. A word of caution to be kept in mind, NLP technology is like martial arts. A person well- versed in this could also have the temptation to misuse the techniques for achieving selfish goals by cheating the other person. One should not manipulate the other person’s mind too much for one’s own benefit because you cannot cheat a person more than once. We all are equipped with an auto pilot within our brains which props up when situation goes out of control. So take care not to use NLP for manipulating another person’s mind to obtain your personal interest. Rapport works wonders when you make it a win-win situation wherein both the partners are benefited. Q.18. What are logical level of change in NLP? Logical levels of change Gregory Bateson an Anthropologist created a model for change. Robert Dilits a trainer modified this model by creating six levels. This model is a useful framework to decide at which level to work in order to bring about the desired changes. This is the model

Level 1 : The Environment Environment refers to everything outside yourself. The people with whom you work, the economy, the people around you, your business, your family, your friends, your customers. What you think about being in the environment is also a measure of how much you take responsibility for what happens to you. For example, if you say “‘it is a tough world out there” this suggests that you put some power and influence outside yourself. Level 2 : Behaviour Behaviour is what you do and say, what you express externally to the world around you. It is that part of you that can be seen and heard by other people. Behaviour includes your thoughts as well as actions. What we do is not random; it is designed to achieve a particular purpose. Sometimes we are not even aware of the purpose. Level 3 : Capabilities. Skills and capabilities are our competencies. We move from a level of unconscious incompetence where we do not know that we do not know to a level of conscious incompetence where we know we do not know. For instance if we have never heard about a cycle or seen one we do not know it exists, (unconscious incompetence). After we see someone riding a cycle and realise we can not do it, we reach the stage of conscious incompetence. After we get onto a cycle and practise the skill we become consciously competent. We can ride it but it takes a lot of our attention. If we keep persevering we reach a stage of unconscious competence. We can ride the cycle easily. It becomes streamlined and a habit. Our sub-conscious mind takes over. We have mastered the skill. Level 4 : Belief and values. Beliefs are ideas ‘we act on as if they are true’. They may or may not be true. However, we base our actions on them. Beliefs can be empowering for instance. “I can do it” or limiting for instance “I can’t do that it is of no use”. Values are what is important to us. Beliefs and values direct our life to a considerable extent. If you believe you can’t you won’t try the skill.

Level 1 : Environment

Level 2 : Behaviour

Level 3 : Capability

Level 4 : Belief & Values

Level 5 : Identity

Level 6 : Spirituality

As long as you don’t value it you will never be motivated enough to acquire it.

Source: Principles of NLP Level 5 : Identity Identity is how you think about yourself as a person. It includes your core beliefs and values that define who you are and your mission in life. You can build, develop and even change your identity. Changing something at the lower levels need not necessarily affect the higher levels. Changing something at the higher level (Identity) always changes things at the lower level. Level 6 : Spirituality This is a level beyond the identity. It is a place where you connect with others, be one with humankind, the universe of God. It means understanding the interconnection between you and the bigger system and its implications. Q. 19. What is congruence? Congruence is to be in rapport with yourself i.e. art of obtaining rapport between mind and body. Congruence means you are a whole, your body language, tonality, words and postures carry the same message which in other words means “You Walk Your Talk”. Q.20. What is Multiple Descriptions? It means respecting other people’s point of view without loosing your own identity but having different views of the same event.

Q.21.What is ‘Chunking in NLP’? We have understood that our mind works on DODGE principle. These are the gate keepers who transform sensory experiences into internal representation and also transform our internal representation i.e. when we use language. First, we delete, distort and generalise our experience when we speak the richness of the original experience it is compressed into a linear trickle of words. Thus spoken language is a map of a map. The world does not have labels it is we who attach labels. For example there is nothing dog like for the word dog. Similarly words like ‘love’ and ‘honour’ will give different answers from different people. When a lady makes a statement as this, “All men are cheats”. She is voicing her own generalisation. When we ask a specific question to her, ‘Do you mean all men are cheats” She will rework her statement of generalisation and analyse on what basis she has generalised. This would amount to recall of the experience or a particular incident in her life leading to a generalisation. This is what is known as “Chunking down” in NLP. However, we use language to go from specific to more generalisation also by using permissive and vague language. This would enable your opponent to take that meaning out of the words that he (opponent) feels right for him. For example in response to the statement ‘business in India is very bad’ We can step up and say ‘business all over the world is not doing well due to recession in most countries.’ This is known as “Chunking Up” in NLP. In NLP we also use a term as ‘Chunking Sideways”. Here we use a metaphor like a story or joke or real life incident to present a case very dexterously.

Generalisation

Milton Model (Chunking UP)

Chunk Sideways

Metapor

(Meta Model)

Chunk Down

Specifics

Q.22. What is Meta model in NLP? Meta Model Meta model was one of the first models developed by Richard Bandler and John Grinder. They created their own vocabulary to explain and illustrate their insights. The Milton Model is the reverse of the Meta Model. The Linguist Noam Chomsky said that there are two levels of language. The first is called the surface structure that is everything you either say to yourself or to other people. The second is called the deep structure which refers to the deep meaning of what you say and contains information that is neither expressed nor known. When communication moves from the deep structure we either generalise, delete or distort information, before it reaches the surface structure. From the surface structure when we chunk down, we go to the Meta model and when we chunk up we go to the Milton model. A generalisation takes place when a specific experience is generalised and made true for all other experiences. Deletion takes place when a part of the information is deleted or left out. Distortion takes place when the speaker of the words distorts his experience. Generalisation: 1. Universal Quantifiers : Words used: All, Always you should never question as to you can think of a time when (exception to the rule is stated)?

Whereas when you ask, “All”, “Always”, the person starts analysing for specifics. 2. Modal Operators of Possibility / Necessity : Words used Can’t, have to, must, should, it’s necessary, ought to Question : What stops You? What will happen if you did/ did not? What do you achieve by not doing? For example: If one says “I can’t do this” You can ask “what stops from doing?” Because most of the time we declare we can’t do such and such thing give some excuse but when you question “what you question “What stops you”, the person would start analysing the details and would perhaps start doing that activity which he felt he can’t do’. Distortion : 1. Mind Reading : Statement made: A belief that one person known what’s on the other

persons mind. Question: How do you know?

2. Cause effect : Statement made: A belief (x) causes a Statement (y) over which you

have no choice. Question: How specifically does ‘x’ cause ‘y?

3. Complex Equivalence : Statement made: Two statements are linked in such a way

that they are taken to mean the same thing. Question : How does this (second statement) mean that (first statement)?

4. Presupposition : Words used: Since, when, if

Question : What leads you to believe that..(fill in presupposition) Deletions : 1. Comparisons: Words: Better, best, worse, new, improves

Question: Compared with what? 2. Judgements : Words : Adverbs ending in ly - clearly, obviously Question : According

to whom, who is making this judgement, on what grounds? 3. Normalisation : Statements made : A verb describing an ongoing process is made into

a noun.

Question : Turn the noun back into a verb How is this being done

4. Unspecified Verb : ‘Words: Hurt, feel good/bad, hard

Question : How specifically 5. Unspecified Noun : Words: They, it. this, that

Question : How / What specifically? Q.23. What are anchors in NLP? Anchors are a trigger or stimulus that create changes in whatever state we are in presently. Anchor could be visual i.e. our wedding photographs, Auditory mode like a bell or a siren, Kinesthetic feeling coming from a therapeutic touch or loving and warm hug, Olfactory like the smell of a perfume or gustatory recalling of a yummy tasty cuisine. Why even our own name is an anchor, our religious rituals are anchors and for that matter the traffic signal too are anchors for achieving a certain change. We have special memories attached to certain tones and voices that bring back old memories. Thus we can become aware of anchors around us in the present environment. We can also develop our own anchors. For example most of us instal the pictures of our deity in our homes and offices constantly reminding us to be in sanctity and also to feel the presence of a supernatural power above us. Anchors are thus very effective in changing one’s own state of mind and even that of others in our day to day life. Q.24. What do we achieve by having an anchor in our daily life or say in our career too? NLP is an experience based technology. Though theoretical aspects could be understood by reading some of the most enlightening books on NLP, it is far more beneficial to attend a practical workshop on NLP to learn and perfect a host of techniques viz.

· swish Pattern

· Reparenting

· Adding a Resource

· Changing Personal History

· Eliminating Fears and Phobias

· New behaviour Generator

· Visual Squash

· Godiva Chocolate pattern There are some useful techniques discussed in the book titled, ‘NLP - The new Technology of Achievement’ by Steve Andreas and Charles Faulkner. You could master some of the practical techniques discussed very effectively in this book or else locate an NLP practitioner in your city to practically learn the techniques from the practitioner. Q.25. What is the theoretical basis of anchoring? Anchor helps as an external stimulus to create a similar feeling it produced in the past assuming that the resource of the stimulus is from the past. Similarly we can even Visualise a future event and create an anchor. The basis of anchoring is the ‘PAVLOV THEORY’. Pavlov had the habit of feeding his pet dogs at a particular time and he would ring a particular bell to call the dog serving the food. One day he only rang the bell but did not place any food but he found that mere ringing of the bell was enough to make the dogs salivate and the presence of the food was not essential. We can also do this exercise to form an anchor. Sit in a quiet place, close your eyes and take a few deep breaths. Now feel, imagine and believe that you are holding a bright yellow coloured juicy lemon in your right palm. The picture created by you in your imagination should be realistic with colourful background, your favourite music also could be played if required, bring your feelings of having the juice and vividly add the taste of the lemon you are holding. Now imagine you are cutting the lemon into two halves and imagine that you are squeezing the juice from the lemon into a glass and feel the smell of the lemon in your mind’s eye while you do this. Now add chilled water to give that refreshing feeling upon sipping the cool lemon juice. You could add salt and sugar as per your taste requirements. You can imagine that you are mixing the juice and taking a joyful sip that you love. These frames of picture, your feeling, smell, the taste in your mouth should all be so perfect and clear that you should feel you are actually having a lemonade. Then to create a permanent anchor bring the thumb and index finger of your left hand together and press them as if you are pinching something and start salivating at the -thought of having the drink. Now whenever in future you press your left thumb and index finger you will start salivating because you will imagine the cool, refreshing sip of lemonade in your mouth. This is the power of anchoring technique. If we draw a graph of Emotion v/s Time it would look like the following graph

Whenever the peak experience is being felt and reached, the anchor can be created between A and B to get maximum benefit. So it should taken into account that when we ask someone to recall or visualise anchoring should be done just before peak levels and just before it starts fading away. This is the reason why anchors could be very successfully used on children by parents for teaching some of the values and even at schools teachers can train their children to form useful anchors. Q.26. What do we mean by associated and dissociated in NLP? Association and Dissociation are two important sub-modalities. When we experience ourselves within an experience viewing the experience with our own eyes it is known as ‘associated’. When we are outside the experience that is viewing it like a movie that is we are projected on a movie screen and this is watched by us as movie seated in a theatre chair then it is known as ‘dissociated’. When we are associated we get the same feeling we experienced during the event and this is how we store all our unpleasant memories forever because we have kept it as an associated experience whereas when we dissociate we do not experience the accompanying feelings and emotions that are linked with the experience. Hence all good experiences should be stored as associated and bad experiences could be reframed by dissociation. Let us do a simple exercise. Recall in your mind’s eye one of your pleasant memories of the past that makes you happy. You will notice the picture to be bright, big say life-size, colourful, good feeling will be felt and some may even hear some good sounds and there may even be some good aroma associated with the experience. Please bring the feeling very clearly and enjoy the experience. Stop and come back to the present by thinking of what you had for breakfast or lunch that morning. Now recall the most unpleasant memories that you dislike or shun from recalling. You can imagine the whole event taking place on a movie screen and as if you are seated comfortably on your living room couch or on a movie theatre chair. You should feel that the whole event is merely being witnessed by you as a viewer in a dissociated manner.

E

A B

T

You can see for yourself and feel that the emotions connected to the unpleasant experience are tremendously reduced. Though the memory of the incident or experience would be present but the experience or the event no longer affects you or say disturbs you in anyway. This technique is very powerful to remove fears and phobias, desensitise ourselves from a bad incident at a hospital or an accident because all these experience are prone to leave a permanent scar in one’s life leading to other psychological complications. Q.27.How can Association and dissociation be useful to us? NLP techniques are based on fundamental principles of sub-modalities and any change in the basic sub-modalities will bring about a change in the overall structure or mind map of the experience. With NLP techniques particularly the associated and dissociated mode it is possible to heal Ø Depression

Ø Self confidence problem

Ø Self esteem

Ø Criticism, objections and rejections

Ø Traumas, accidents

Ø Stammering

Ø Pains

Ø Post natal recovery

Q.28. What do we mean by Role Modelling in NLP? One of the presuppositions of NLP is if one person can do something then anyone else also can model it and also teach others. This is a most powerful aspect of NLP and by this we can understand that we can become whatever another person has become or say achieved successfully by simply replicating that successful person’s excellence Dr. Bandler also role modelled German psychiatrist, Fritz Perks, who founded the ‘Gesalt Therapy’. He even duplicated the beard, spoke English with the German accent and held the pipe too like Mr. Fritz. Dr. Bandler even copied the walking style, dressing fashion and also conducted Gesalt therapy group lectures like him. This was one of the most popular and break through case in modelling a human excellence. Modelling can be seen in children too because children do not learn what we say but see what the adults do and repeat the same. Role modelling can be effective and successful only when we replicate behaviour, beliefs and values, emotions, language patterns and even the similar way of thinking as per the role model. Now think of a person whom you accept as your role model to achieve whatever he/she has

achieved. You can visualise your role model either giving a lecture or a stage show and observe his energy field and aura around him in the form of a bright white light of a mist around him/her. Repeat this image or the movie as often as possible and then cut the picture of that role model from the image and place your picture in his/her place and watch you doing the same as your role model. You will feel a tingling sensation and a surge in the level of confidence in you. This exercise needs to be repeated for about 4-5 weeks daily and at the end of it you will find you are doing the same thing as your role model and to your surprise you will also start achieving the same success as your role model. To mention some of the examples of role modelling - Bill Clinton modelling John F. Kennedy and Sachin Tendulkar modelling Sunil Gavaskar. Q.29. What is metaphor in NLP? Metaphors are stories, parables, figures of speech, maxims, comparisons and similes that help in ‘Chunking Sideways’ from one thing to another that may be subtle or obvious. Metaphors work deeply in the unconscious mind beyond your conscious mind and since stories and parables do not have any absolute meaning each one listening may infer a most appropriate meaning suited to him and understands the deeper meaning of the whole story. Normally young adults in the late teens and early 20s do not like to be instructed or pointed at but with the use of metaphors we can easily convey to them their mistakes and responsibilities without hurting them at all. For example, if we wish to convey the consequence of doing certain things without properly reviewing the end result. We can effectively convey the same through this story from Panchatantra. Once three scholars studying in a medical college were returning from their college. They saw a dead lion on the way. One of them decided to recreate the skin, the second one created the blood vessels and the third warned them to go to a safer place before breathing the life into the animal. They did not care to give any listening ear but whereas the wiser one midst them climbed the top of the nearest tree. The lion on becoming alive targeted the two students who gave life to the animal. The moral of the story is “Common sense is most uncommon in today’s world.’ The story of the rabbit and tortoise teaches us that it is rewarding to have steadiness and consistency in life. The story of the rabbit and lion teaches us as to how to make use of our intellect wisely. Metaphors are the most powerful method of teaching us even the most difficult tasks in a simple way and thus we can bring about tremendous change at the unconscious level. This is the reason most of the seers and religious leaders use metaphors to present their point. Organisations use metaphors by calling themselves a family business or a learning organisation. Finance world uses terms viz. Liquid assets, frozen assets, cash flow as metaphors, health world uses metaphors like ‘War on Aids’ wherein our immune system is depicted as a killer machine.

Q.30. What do we mean by timeline in NLP? Time-line is one of the most wonderful concept in NLP When we recall an event from our past life our eyes get focused in a particular direction and when we visualise our future again we look towards another direction. There would be a marked difference in the bodily signals and more so in our eyeball movements because unconsciously our body is aware where the past, present and the future are located. In our daily conversation too we use phrases like, ‘looking forward to meeting you’, ‘going back into the past,’ ‘at the moment it seems impossible’ and thus giving a feeling that the past, present, future are all on a line. There are two types of timeline as shown in the figure below.

Source: Principles of NLP We can observe that people with THROUGH timeline have past on the left and future on the right in front of them. These people are good planners and punctual. There are other set of people with timeline of ‘INTIME’. Here the past is behind them, future is in front and present is now and here. These people are spontaneous but rarely keep up appointments and find it difficult to meet deadlines. One can change their existing timeline to another timeline in their imagination i.e. from In-Time to Through time and vice versa as the unconscious mind only gets the message of NOW and to be in the present. Addictions can be easily dealt with by changing the timeline because addiction is Intime experience. We have observed classic difference in time lines of urban dwellers and rural dwellers. A walk of one hour for an urbanite will only be 10 minutes’ stroll for a villager. Time line is one of the practical approach in NLP to relieve past life traumas, fears and for building up confidence for a future event by programming our unconscious. The various timeline exercise could be learnt in NLP workshops.

Past In Time

Future Past Future

Through Time

Q.31. What do you mean by calibration in NLP? Calibration is the skill one develops in recognising changing states in others. We cannot rely on others’ statement as to how they feel. We have to develop our own senses to such acute levels that we should be quick and observant to notice subtle changes in the opponent viz. The breathing pattern, Eyeball movements, pupil dilation, skin colour, voice tone and the angle of the head. The best way to learn calibration is to ask your friend or a family member to think of their favourite dish they love to eat and notice their facial expression, breathing pattern, skin colour, muscle tone, posture and the angle of the head. Ask them to count to three counts and notice their tone of voice. Now bring them to the present by asking a routine question as to what they ate for breakfast. Then you ask them to think of the dish they dislike and again make note of the changes that occur at all levels. Now tell them to think of one of them without mentioning to you which one. With the help of calibration you should be able to find out which picture they have built up in their mind. Calibrations are different from body language because body language has a fixed meaning for certain gestures that may not be true always. Q.32. What are outcomes in NLP? The outcomes in NLP are always encouraging and result-oriented. The failures if any in Goal Achievements are due to the goals not being realistic or sufficiently motivating or not desirable in the wider perspective. Goals should be ‘SMART’ S - Specific M - Measurable or Tangible A - Achievable R - Realistic T - Time bound For example: Reflect upon this goal of an educated housewife wanting to become a career woman. She persuades her reluctant husband and convinces him to allow her to go to work. The job offered to her was encouraging as there was a good pay and other benefits pack but it also had the demand of long working hours. But the motivating factor being the pay and recourse from boredom, the lady and her family could put up with the disadvantages of the lady having to stay away from home. Everything seemed fine for 2 months but after that the family started demanding her time and being unable to cope with the demands from both the fronts she had to quit the job due to the cascading repercussions. This is a typical example of not a ‘Well formed Outcome’ despite the lady getting a good job beyond the expectations. Q.33. How to ensure well-formed outcomes? Goals or outcomes must be well formed. They must meet the folowing criteria to be well

formed: 1. They must be stated in the positive. It is easier to move towards what you want not

away from what you do not want. ASK: What do I really want?

2. They must be initiated and maintained by the person who desires the goal. Because

we are in control only of ourselves, our own behaviour and feelings. The goal must not depend on the generosity of fate, other people or favourable situations to achieve it. ASK : How can I start and maintain it? What resources do I have/need?

3. They must be defined and, evaluated according to sensory based evidence. You must

know what you will see, hear, feel, smell and taste when you have achieved your goal. ASK : What will I see, feel, hear when I have it? ASK : How will I know that I have it?

4. They must be specific and contain the four W’s and one H.

ASK : Who, Where, When, What and How specifically. 5 They must be made to preserve the positive by products of the present state. Because

behind every behaviour is a positive intention held by the person conducting the behaviour. ASK: What are the benefits of the present state?

6. They must be ecological and fit into your ecosystem. Because no one exists in

isolation, we are all part of a larger system, society in general, family, work, friends. ASK: How will this affect my family, job, friends, business? What will be different as a result of having this?

Q.34. How NLP is helpful in health related issues? NLP has made remarkable contribution with respect to mind related or psychosomatic disorders. One can obtain very encouraging and quick results on using the NLP techniques. It does not matter whether one is taking orthodox medicines or not. There is very little solution available to overcome stress in allopathy whereas NLP can come to one’s aid in a very effective manner. Any thought creates an emotion that is energy in motion that in turn creates an action in the form of physiological changes in our body. Our brain is connected to three important systems viz. ♦ Endocrine system ♦ Immune system ♦ Autonomous Nervous system The autonomous nervous system is again subdivided into sympathetic and para-sympathetic. We are always on a red alert because of our sympathetic mode that stimulates our adrenal glands, thyroid and also increases our heart beat and the breathing. This is observed due to the release of hormones like morepinephrine. On the other hand parasympathetic is exactly opposite to sympathetic and creates comfort, relaxation and ultimate sleep. This state

produces neuropeptides that are very helpful hormones. All the stress related activities puts us on sympathetic mode i.e. keeping the body on red alert. In order change our mode and remain in a relaxed state, we should keep our body relaxed by listening to calming music, meditation and remain in a happy surrounding. Endocrine system keeps our harmonal balance in the body and major glands like pineal, pituitary, thyroid, thymus, pancreas, gonads, adrenals play a key role in keeping our body in balance. Immune system is the one that keeps our body healthy and fights the germs and viruses. All these three systems exchange information constantly through neurotransmitters. Our body cells have receptors or antannae that wait and listen to our emotions. So any stress activates the sympathetic system that in turn affects the endocrine system, nervous system and immune system. Hence our thoughts translate into physiology through these three systems. Holistic therapies like creative visualisation and self hypnosis when combined with the NLP techniques have a very powerful influence over our mind. This makes it clear that we should be careful about our thoughts and also about the kind of language we use. In the US in a research conducted on people suffering from spondilitis it was found that these people were constantly using the phrase, ‘A pain in the neck.’ Either they were in the habit of using this phrase or were exposed to hearing this phrase constantly. Q.35. What are the psychosomatic disorders that can be healed effectively using NLP?

ü Stress ü Worry ü Helplessness ü Depression ü Hostility ü Suppression of emotions ü Lack of close companions ü Addictions like Smoking, alcohol etc. ü Financial difficulties ü Jealousy ü Anger ü Ignorance ü Arrogance

ü Bloated Ego ü No God connection ü BAD DIET ü Negative emotions ü Lack of sleep

In contrast qualities listed below bring about self healing and healthy longivity: Ø Love Ø Hope Ø Optimism Ø Faith Ø Spirituality Ø Nature Ø Righteousness Ø Non violence Ø Balanced Diet Ø Happiness Ø Exercise

NLP is very useful in dealing disorders like

§ Asthma

§ Migraine § Sinus and colds § Sciatica § Allergies § Hayfever § Eczema § Urticaria § Hives § Obesity § Constipation § Colitis

§ Haemarroids

§ Ulcer § Blood pressure

§ Bed wetting § Diabetes § Goiter § Impotence

§ Frigidity § Psoriasis

This gives a great hope for fighting malignant ailments like cancer and aids because patients suffering from these when taught creative visualisation and NLP techniques can certainly overcome their sufferings of pain and can even prolong their lives by strengthening their immune system. Q.36. What are beliefs and values in NLP? Beliefs are omnipotent which means they are present ever since we are born and we accept them all without questioning whereas values and trust are the qualities we develop depending on our experience. Beliefs can be empowering or limiting. For example our strong belief in God helps us to achieve our goals and also accelerate healing process whereas limiting beliefs are when we say, ‘I cannot do this.’ ‘I should not ... I do not think I can do this’ etc. It is only due to our own self created limiting beliefs that we do not achieve what we aspire for in our life. Beliefs about ourselves, others and the way the world is, strongly influence our behaviour. Positive beliefs are empowering and help us to act. Limiting beliefs center around the words I can’t and limit our-growth. We have beliefs about what things mean, this gives rise to our attitudes, we have beliefs about what things are important and this gives rise to our values, we have beliefs about causes and effects this gives rise to the rules we live by. Some people have intellectual beliefs that are not lived out they say one thing and so do something else. Some people have selective beliefs like others must be nice to them but they may not be nice to others. A king, dictator or movie star can get away with a belief that is not reciprocal. Some times two people may have the same belief like being nice but the way they evaluate it may be different. For example to one person it may mean smiling, to another it may mean not getting upset. Beliefs can change. Many of the things we believed in when we were a child are no longer relevant now. Beliefs have to be first converted to doubts before a new belief is put in. A person with two opposing ideas will have a multiple personality that is why it is advisable to loosen an old belief then put in a new one. If a core belief is shattered and a new one not put in its place then that person will be in a haze for days or weeks. NLP has a lot of assumptions we can consider these assumptions to be empowering beliefs that can transform our lives. Beliefs are the maps that guide us towards our goal. Beliefs are the most powerful directing force in human history. Human history is nothing, but the history of human beliefs. The people who changed history Colombus, Edison, Einstein are people who changed our belief. Values define what is important for us, conflict begins when we insist that what Is important for us should be important for others too. When two equally important values clash, we are in a dilema. We need to consciously think through our values and have definitions and behavioural evidences for all of them.

Q.37. What are various levels of learning NLP? NLP should be learned only under the guidance of a registered and certified practitioner/trainer of NLP. There are international certifying bodies to qualify NLP trainers. One can become a basic NLP practitioner upon attending a Four-day workshop or Six-day workshop. In these workshops one can learn most of the techniques covered in this book. From Basic practitioner one can become Master Practitioner and then qualify to become a Trainer and then finally Master Trainer. Yet another level called JEDHI-Jurist of Energy and Does it with Honour and Integrity is also available in the US. At this level one becomes a master of all types of energies at physical, mental, emotional and spiritual levels. One also becomes an expert at balancing and eliminating blocks at all the four levels mentioned above. Q.38. Can one learn NLP in India? Yes. National Federation of Neurilinguistic Programming(NFNLP), Florida, USA, headed by Dr. William Horton, has trained several trainers in India. These are certified NLP Master trainers and are available in metros viz. Mumbai, Delhi, Chennai, Calcutta, Hyderabad, Bangalore and other places too. Regular seminars and workshops to give basic training are conducted. Some of them even conduct in-house corporate workshops. Home study courses are also available with live recording of workshops and correspondence courses and examinations are conducted to qualify more Master trainers. Thus one can study the course from their homes and obtain the certification from NFNLP, Florida. When one qualifies himself as a Trainer practitioner one can teach basic NLP course. However, care should be taken with regard to the authenticity of NLP trainers as some have not taken care to renew their certification or some may be authorised to teach because they may have only completed a basic NLP course. Further care also should be exercised in selecting a NLP practitioner who would be thorough in all the techniques of NLP by virtue of having practiced for a sound number of days. Q.39.How can I further my knowledge in NLP? The first step is to do a Basic Practitioners Course with any NLP trainer in your city. There are several books available on NLP and the list of these books is given at the end of this book under Bibliography. Moreover, several audio cassettes are available on the website: www.amazon.com and can be ordered also. At our Centre several audio cassettes and books on NLP are available. You can have an idea of the same upon visiting www.holistichealincentre.org or contact us on e-mail [email protected] Also visit our website www.basicsandbasics.com Q.40.ls NLP very difficult to learn? No. The complex scientific research of NLP has been developed into simple technology presented in a very simple and concise form that it is very simple for anyone to follow and practise. NLP is lucid yet a very powerful science that is experiential and the techniques produce tangible results. Practise makes man perfect and so is the case with NLP. Regular practise of NLP in different situations helps one to be in balance and harmony.

Life is very complex chain of experiences and challenges. We try to play the game of life with one cricket bat i.e., our University degree and hence we succeed less and fail often. NLP teaches us a Holistic view to life and equips us with different bats to face even the most hard situation with ease and confidence and makes us a “WINNER ALL THE WAY” Some Interesting case Studies using NLP Depression: A 40 year old computer specialist educated abroad had been under severe depression for several years. Being under constant medication he suffered from side effects such as nausea, drowsiness, lack of interest in living. Analysing his life pattern and behavioural effects of certain psychological blocks created by certain predominant conditioning that had got deep rooted in his subconscious, we could find out that he had developed a hatred for one of his parent. The unpleasant memoirs of the childhood was so strong that he grew up feeling that his parent always criticised him for whatever he did. Coupled with this he also faced some humiliations from one of his dear friends. His troubled psyche interfered even in his work. He always felt he did not receive sufficient appreciation. His lack of self esteem, self confidence and resultant depression led him to become a social recluse. I could successfully heal him by using powerful reframing techniques with respect to his past ill feelings/conditioning that was a major factor coming in the way of enabling him to lead a normal life. I also employed the sub modalities techniques. There was remarkable results in about five sessions. He is leading a much better life. 2. Anger: An 35 year old engineer was faced with uncontrolled anger from his early childhood. He would show his bad temper for every petty incident. It was diagnosed that this anger was coming from internal sadness beyond his control. This was due his inability to pursue higher studies. After repeated counselling, I could succeed in using SWISH technique to eradicate his sadness and the resultant anger to a tremendous extent. He was also made to go through the therapy involving Reiki, Meditation, Deep breathing exercises, Yoga and Hypnosis. He is much happier now. 3. Stammering and Stage fear: A young student had the disability of occasional stammering and extreme stage fear. He could not take part in debates, cultural activities in school. His frustrations new no bounds and he began to withdraw himself from everything and, resigned into a self created shell. I used the movie music, cartoon technique, swish technique and reprogrammed his past sour conditioning. His stammering was overcome in less than 15 days.

Self Development Professional Training Programmes conducted by Pansys

Training is no more a cost it is survival in this ERA! • Total Personality Development - Exhaustive Two-day programme • Marketing Excellence - Detailed Training for Two-day • Time Management - One-day workshop • Public Speaking & Communication Skills -Complete Two-day workshop • Empowerment of Personality for Ladies - Special Five-day course for ladies • How to study effectively? - One-day workshop for students • Neuro Linguistic Programming (NLP) - Powerful Two-day workshop • Stress Management -Two-day course • Holistic Healing Sciences viz. Reiki, Hypnosis, Cyrstal, Dowsing, Magnified,

Healing, Aromatherapy, Yoga, Hologram (Melchizedek) Healing All above courses are conducted at our institute. We also conduct in-house programmes for Corporates. Ask for the detailed catalogue on all the above courses. Already over 5000 individuals have been trained. Corporate workshops have been conducted for BHEL, JTM, Smithkleen, Millipore, Waters, Bluestar Yokogawa, GIT, Major’s, Software. Many executives from Wipro, ITPL, SAP, Infosys, Tata Elxi and other corporate group have received training from our institute. Programmes are conducted by internationally certified practitioners, IIM trainers and experienced individuals. Faculty members are well covered by media too. Bibliography 1. Leading with NLP-Joseph ‘O’ connor 2. NLP and the new Manager - Ian Me Dermott and Ian Shircore 3. Successful selling with NLP - Joseph ‘O’ Connor & Robbin Prior 4. Selling with NLP - Kerry Johnson 5. NLP and Relationship - Joseph ‘O’ Connor & Robbin Prior 6. Practical Magic – Lankton 7. Mind with a Heart Richard Me Hugh 8. NLP & Health – Joseph O’ Connor & Ian Mcdermott Websites on NLP www.nfnlp.com; www.nlpcentre.com; www.nlpu.com; www.pansysinfotch.biz For more information on NLP workshops held by us write to: Pansys Infotech Ltd. #6, ! Floor, Plain Street, Hospital Road, Shivajinagar,Bangalore 560001. Ph.No. 41513110/9900141505