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Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP Dr. Paul Lekkas IBM SAP for Insurance on IBM z Systems
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Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

Feb 13, 2018

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Page 1: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

Nina Löcke SAP

Andreas Klemm SAP

Dr. Siegward Brunner SAP

Dr. Paul Lekkas IBM

SAP for Insurance on IBM z Systems

Page 2: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

Internet of Things Networks

Digital Omni-Channel Networks Collaborative Business Networks

Workforce Engagement Networks

Regulators

Stakeholders

Capital Markets

Markets

FRONT OFFICE MIDDLE OFFICE BACK OFFICE

AgilityIntimacy Efficiency

Big Data Real Time

Transparency Predictability

DIGITAL

Powering the Digital Enterprise

Page 3: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

FRONT OFFICE MIDDLE OFFICE BACK OFFICE

Claims

Reinsurance

Policy

Billing Fraud

Investment

WorkforceSpend

Finance Planning

Real Estate

HANA

Underwriting

Incentives & Commissions

Service

Marketing Sales

S/4 HANA Insurance

Logistics

Product

Health P&CLife Commercial Specialty Group

Reactivity Agility Accuracy

Insurance

Analytics

User

Process

Data

Infrastructure

Provision

Applications

Content

BO Business Objects Predictive Workbench HANA Live Business Warehouse

FS-BP

Business

Partner

CEC

Customer Engagement &

Commerce

(Hybris & CRM/C4C)

ICM

Incentives & Commissions

Management

FS-

QUO

Quote &

Under-

writing

FS-CD

Collections &

Disbursement

FS-PM

Policy

Mgmt

FS-CM

Claims

Mgmt

FS-FR

Fraud

Mgmt

TR-CM

Cash

Mgmt

FI-GL & S/4 Finance

BPC Planning &

Consolidation

Spend (Ariba & MM)

HR (Success Factors & HCM)

External Labor (Fieldglass)

Travel & Expenses (Concur)

FS-IA

Insurance

Analyzer

FS-PER

Performance &

Profitability

GRC

Governance Risk &

Compliance

FS-RI Reinsurance Management

Passive Active

FAM

Financial

Asset

Mgmt

RE Real

Estate

Product Workbench FS-PRO Products Configuration External actuarial enginesExternal rating engines

SAP HANA

PI Process Integration MDM Master Data MgmtBPM Business Process MgmtWF Workflow Data Services

Customer Portals (Hybris) SAP Fiori Workplaces Mobile Infrastructure

SAP Best Practices

Versioning – (Edition) Rapid Provisioning (Cloud Appliance Library)

SAP HANA ENTERPRISE CLOUD (HEC)

Multitenancy MCD / MCOD

Msg.pm

Page 4: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Public

The World runs SAP Product and Policy LifecycleSelected Customers and Prospects

Customers

Prospects

Page 5: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Public

Performance TestJoint Project Approach

Cross location collaboration USA – Germany (– China)

Alignment on goals, deliverables, timelines, hardware, sizing, software stack, legal compliance

New installation of SAP Policy Management 5.3 in Sep 2015, first smoke tests in Dec

Integration to SAP Policy Management Auto collaborating with msg.PM, FS-CD, FS-ICM

SAP AGS Basis and DB Parameter checks

Upgrade to SP01 in Jan

Finalization of test data structure, generation report, performance metrics

First 1k-test runs with Life and P&C in Q1

Page 6: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Public

Performance TestGoals

Scalability and performance of SAP Policy Management 5.3 on IBM z Systems

Quality assurance and upfront safeguarding especially in the high end volume range

Harvest performance optimization for SAP Policy Management standard delivery

Test of newest System z mainframe with DB2 and Power Systems in a SAP environment

Impact of workload in update runs on batch processing window

Collect best practices for performance optimizations and proper sizing at customer site with

focus on TCO

Develop and demonstrate joint execution capabilities in a strong partnership

Page 7: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Public

SAP Policy ManagementProduct and Policy Model

Policy model

Policy

Contract bundle

Coverage bundle

Coverage

Contract

Policy # 4711Happy Family

CoverageFire

SAP Policy Management

ContractPrivate Liability

Vertragsnr: 7762ContractHousehold

Contract # 7761

CoverageStorm

Page 8: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Public

Sales Product

Life Capital 2009

Elementary Product

Fixed-Term

( E200 )

Product

Fixed Term ( PE200 )

Subcoverages:

1:1

1:n

Sample Product for Scenario 1 „ Life Capital 2009“

Represents standard offering of life

insurance carriers throughout the

globe

Update runs call mathematic library

which is of relevance relevant to life

insurers

See also: Detailed sample product

description

Sales Product ‘Life Capital

2009’

Insured Person1:1

Page 9: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 9Public

Sales Product

Family Coverage

Elementary Product

Home-Contents

( ES0001 )

Product

Household ( PS0001 )

Subcoverages:

Insured Object1:1

1:1

1:n

Sample Product for Scenario 2 „Family Coverage“

Offered worldwide by nearly every

primary insurer

Typically high-volume product, thus

related performance statements are

relevant

See also: Detailed sample product

description

Sales Product ‘Family

Coverage’

Page 10: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Public

Sales Product

Private Car Germany

Elementary Product

Liability Min. Cover

EP Partially

Comprehensive

EP Fully

Comprehensive

EP Passenger

Accident Fixed

Product

Private Car

Elementary Product

Liability Unlimited

EP Passenger

Accident per Seat

Subcoverages:

Personal Injury

Property Damage

Financial Losses

Roadside Assistance

Subcoverages:

Personal Injury

Property Damage

Subcoverages:

Fire

Theft

Acts of Nature

Subcoverages:

Accident

Vandalism

Subcoverages:

Invalidity

Death

Subcoverages:

Invalidity

Death

Insured Object1:1

0:1

0:1

0:1

1:n

Sample Product for Scenario 3 „Private Car Germany“

Typical German and Austrian layout

Typically high-volume product, thus

related performance statements are

relevant

Of specific interest for Ergo and HDI-

Gerling

See also: Detailed sample product

description

Sales Product ‘Private Car Germany’

Page 11: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Public

Test EnvironmentTest Data Variance

LoB

‚Private Motor‘

LoB

‚Property &

Casualty‘

LoB

‚Life‘

Policies

1 Contract

Policies

2 Contracts

Policies

3 Contracts

40 %

40 %

20 %

Payment

Frequency:

Yearly

Payment

Frequency:

Semi-annually

Payment

Frequency:

Quarterly

Payment

Frequency:

Monthly

70 %

20 %

5 %

5 %

Policyholder

is Payer

Policyholder

is NOT Payer

50 %

50 %

Vast set of parameters is used to

generate data

Parameter set is specific to LoB’s

Data in surrounding systems is

generated as well

Test Data Generation

Page 12: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Public

Test EnvironmentSoftware Landscape for SAP Insurance PM Study

DB2 11 for z/OS

Trusted RFC

Integration

msg.PM runtime

(TOMATOSX)msg.PM designer

calculations &

rules

product

structure

RFC requests RFC transfer

ERP systemNetWeaver 7.4 SP12

EHP7 for SAP ERP 6.0 SP10

SAP Business Suite Foundation 7.47 SP10

Insurance 617 SP10

(FS-CD, FS-BP, FS-ICM, FS-ICM-PFO)

FS-PM system

NetWeaver 7.4 SP12

SAP Business Suite Foundation 7.47 SP10

SAP Insurance FS-PM 5.3 SP1

SAP Insurance FS-PM AUTO 1.40 SP1

MSGPMCON 200 SP1

Page 13: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Public

Test EnvironmentSolution Overview and Interfaces (Update Run)

SAP Policy Management System

Update Run (transaction

/PM0/ABY_FPP_FP_PA)

ERP System

Collections and Disbursements (FS-CD)msg.PM

Runtime

Structure

Rules

Mathematics

Post Payment plans and FI-CA

documents

Business Partner (FS-BP)

Incentive and Commission

Management (ICM)

Portfolio Assignment (ICM-PFO)

SAP Policy Management Auto

RFCRFC

Page 14: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Public

SAP for Insurance

Framework for Parallel Processing - Example

1

3

4

5

9

8

7

6

2

10

Inte

rvals

Job 1

Job 2

Job 3

1

3 4

5

9

8

7

6

2

10

All parallel Jobs

completed !

Further steps of

the batch chain

can start …

Time

Page 15: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Public

Test EnvironmentHardware Overview

Database Server• IBM System z13 2964-N63

• 63 cores @5.0GHz, 2TB RAM

• z/OS 2.1

• DB2 11 for z/OS IBM Storage

DS8800 2421-951

17 TB

Application Server • IBM Power 780-9179

• 64 cores @3.92GHz, 1TB RAM

• AIX 7.1

• SAP NetWeaver 7.40 SP 12

• SAP FS-PM 5.3 SP1

• SAP FS-PM AUTO 1.4 SP1

• SAP ERP 6.0 EHP 7 SP10

• MSGPMCON 200

• TOMATOSX3.4.10.1 patch R2

System x3650 M4 • 2 x 8-core processors @ 2.6GHz• Windows 2012 R2• CAIMAN 34101.48

10GbE10GbE8G

Page 16: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Public

Increasing Test VolumeStep-by-Step

Planned Test Volume

1000 contracts per Line of Business (LoB) (Small tests for functional correctness)

200.000 contracts per LoB

2 million contracts per LoB

20 million contracts per LoB

Measured KPI’s for each test run

Identify Number of Batch Processes with best Throughput / Efficiency

Throughput per RUN per minute Successful contracts / Duration of Run (Duration = Time

frame between “start of first job” and “end of last job“ )

Avg. Throughput per JOB per minute Successful contracts / Duration of all Jobs

Memory consumption

CPU Utilization on Database Server and Application Server

Page 17: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Public

Found IssuesAlready identified issues in the early stages of the performance Evaluation

SAP Policy Management

Locking situations related to several

number ranges /PM0/ABNxx SAP Note

2299651 created: increase of numbers in buffer

Locking situations related to number range

“FI-CA documents (FKK_BELEG) SAP

Note 2299782 created (consulting Note for FS-

PM)

Performance Optimization for msg.PM

adapter for all Lines of Business SAP

Notes 2290679, 2295255, 2297664 created

ERP

Locking situations related to number range

“Commissions: Document Number”

(CACS_DOC) parallel buffering enabled with

100 numbers in the buffer

qRFc errors due to locking on reconciliation

keys Assignment of installation-specific

function modules FSCD_SAMPLE_1113

FQEVENTS in event 1113

Bug identified in contract account creation

(qRFC error) internal incident opened on

component CA-GTF-BDT (Business Data

Toolset )

Page 18: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Public

Release Strategy SAP Policy Management

Delivery Scheme

Release 5.3

– SP02

– SP03

– SP04

– …

Main Development Release (RTC)

RTC 5.4 planned for end of 2016 / early 2017

Improvements

SP02

SP03

SP04,…

5.4

SP01

SP02

SP03

Release 5.4

– SP01

– SP02

– SP03

– …

<tbd>

Time Beam

SP04

It is planned to incorporate

found Issues in SPs and

upcoming releases

Page 19: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved.

Contact information:

Nina Löcke [email protected]

Andreas Klemm [email protected]

Dr. Siegward Brunner [email protected]

Dr. Paul Lekkas [email protected]

Thank you

Page 20: Nina Löcke SAP Andreas Klemm SAP Dr. Siegward Brunner SAP ... · PDF fileBig Data Real Time Transparency Predictability ... BO Business Objects Predictive Workbench HANA Live Business

© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Public

© 2015 SAP SE or an SAP affiliate company. All rights reserved.

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affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or

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herein should be construed as constituting an additional warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or

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