20160210 - Nigeria - Goernance- Endline Quantitative Questionnaire.doc 1 NIGERA GG ENDLINE COMMON, MEDIA AND DEMOGRAPHICS HOUSEHOLD SERIAL NUMBER: NIG________ Supervisor’s ID No: Interviewer’s ID No Respondent No: Interviewer’s Name:……………………………… Order Of call:……………………………… Respondent’s Name:………………………….... Date:………………………………………… Call Commenced:……………..…………………. Call Completed:……………………..…… Town:…………………………………………………. Edited:………………………………………………….. Back Checked By:……………………….. QUESTIONNAIRE CODE TOTAL NUMBER OF HOUSEHOLDS RANDOMLY SELECTED HOUSEHOLD SPECIFY REASON IN CASE OF SUBSTITUTION ……………………………………………………. Region/Province LGA Taraba 1 Delta 2 Locality Enugu 3 EA Name FCT 4 Kaduna 5 Urbanization Lagos 6 Urban 1 Rural 2
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Person selected was never at home after at least two visits
2 2 2 2 2 2 2
Household/Premises empty for the
survey period after at least two
visits
3 3 3 3 3 3 3
Not a citizen/Spoke only a foreign
language 4 4 4 4 4 4 4
Deaf/Did not speak a survey
language 5 5 5 5 5 5 5
Did not fit gender quota 6 6 6 6 6 6 6
No person 15+ in household 7 7 7 7 7 7 7
Other
(specify)______________________
_
8 8 8 8 8 8 8
Not Applicable 997 997 997 997 997 997 997
INTERVIEWER: ASK THE FOLLOWING QUESTIONS TO THE HEAD OF THE HOUSEHOLD OR THE KNOWLEDGEABLE PERSON IN THE HOUSEHOLD TO GET INFORMATION ABOUT THE HOUSEHOLD MEMBERS.
Good morning/afternoon/evening. My name is __________. I am here on behalf of Practical Sampling International, a Research Agency in Nigeria. I am here to learn about how people in this neighbourhood feel about some important social issues and also to understand people’s media habits and preferences. The information will be used to improve television and radio shows so that they better serve people’s needs. Everything that you say will be confidential. Could you help me answer some questions? SCREENER QUESTIONS
Q# Question Codes
S1 Please let us know how many people live in your household? Please exclude any servants/ maids or guests that might be staying with you currently. (write number in box)
Number:
S2 HOUSEHOLD LIST Please give us the first name or initials, age and sex of each person aged 15 years or above in the household STARTING FROM THE YOUNGEST ONE (15 years, going up). Do not forget to include yourself if you are 15 or more.
Look up the column for the last eligible person in the household serial and the row for the questionnaire code
The number in the cell where the column and row meet is the Person No. to interview. For example, if the last eligible member in the household is serial No. 5 and the questionnaire code is C, interview the household member listed as Person No. 4 on the Kish Grid Circle the chosen respondent and if available explain to them the purpose of the interview,
obtain consent and proceed
If the selected respondent will be available that day, but is not available/ not at home at the time the interviewer calls, the interviewer should make 2 return calls to see if that person is available/ has returned before selecting another household.
If the selected respondent is not going to be available that day, the interviewer should go to the next household. Do not select another respondent within the household.
NAME AGE A B C D E F G H J K
1 1 1 1 1 1 1 1 1 1 1
2 1 2 2 2 1 1 1 2 1 2
3 1 2 2 3 1 1 3 1 2 1
4 2 3 3 3 1 2 4 3 4 4
5 2 4 4 5 5 3 1 5 3 3
6 5 5 5 2 3 4 1 3 2 6
7+ 1 2 2 1 2 4 2 6 7 6
INTRODUCTION AND CONSENT
CONFIRMATION THAT ORAL CONSENT WAS OBTAINED
BEFORE COMPLETING THIS CONSENT FORM YOU MUST READ THE BELOW INFORMATION AND ANSWER ANY AND ALL QUESTIONS THE PARTICIPANT MAY HAVE.
INTERVIEWER: READ OUT CAREFULLY TO THE RESPONDENT
“Good morning/afternoon/evening. My name is __________. I am here on behalf of Practical
Sampling International, a Research Agency, in Nigeria. I am here to learn about how people in this
neighbourhood feel about some important social issues and current affairs and also to understand
people’s media habits and needs. We would like to talk to you and other people in your
neighbourhood about these issues. You were chosen by chance (like picking a mango out of a basket
without looking), and your help in answering our questions is important and voluntary.
If you agree to take part, I will ask you questions about your media habits and your opinion about
some social and political issues. The information will be used to improve radio/TV programmes.
There is no right or wrong answers to these questions; I am only interested in your own view or
experiences.”
“We intend to use your responses to better develop radio/TV programmes that suit your needs and
address issues that are important to you. Your identity will be kept confidential and your responses
will not be attributed to you, which means we will remove anything that is likely to identify you as
taking part in this study, such as names and villages. Your answers to my questions will be combined
with answers from many other people, to avoid your responses being identified as yours. The
combined information that we collect from people in Nigeria may be made publicly available online
(i.e. on the internet or similar places).
Although there is no direct benefit to you for participating, the answers that you provide may help to
develop better radio/TV programmes for people in this and other communities in Nigeria. The
combined information that we collect from people in Nigeria will be shared and used to improve
social issues in your community.
You can decide not to answer any question that you do not want to, you can stop the interview at
any time without explanation, or you can request that your answers are removed from the research
at any time. You will not be penalized if you decide not to participate.
The interview will take approximately [60 minutes].”
INTERVIEWER: ASK THE FOLLOWING QUESTIONS TO THE RESPONDENT AND CIRCLE THEIR RESPONSES BELOW
Do you understand what I have just explained/what you have read? (Circle): Yes No
Do you want to ask me any questions about the interview at this time? (Circle): Yes No
INTERVIEWER: PLEASE ANSWER ANY QUESTIONS ASKED BEFORE PROCEEDING Do you agree to
participate in this interview? (Circle): Yes No
INTERVIEWER: PLEASE SIGN AND DATE BELOW
I have discussed with the respondent the above procedures, explicitly pointing out potential risks or discomforts. I have asked whether any questions remain and have answered these questions to the best of my ability. The respondent verbally agreed to participate in this study. Interviewer name: ______________________________ Interviewer signature: ____________________________ Dated: _______________________________________
IF RESPONDENT IS BELOW 18 OBTAIN ADDITIONAL CONSENT FROM PARENT/GUARDIAN
I have discussed with the parent/guardian the above procedures, explicitly pointing out potential risks or discomforts. I have asked whether any questions remain and have answered these questions to the best of my ability. The parent/guardian verbally agreed to grant consent for the respondent to participate in this study. Interviewer name: ______________________________ Interviewer signature: ____________________________ Dated: _______________________________________
GOVERNANCE (G) G1 In your opinion, what are the main issues affecting people in Nigeria at present? DO NOT READ OUT. MULTIPLE CODES ALLOWED. PLEASE PROBE ONCE: Any other issues?
Q. G1 (multi code)
a Poverty 1
b Crime and justice 2
c Corruption 3
d Infrastructure - good roads and transport 4
e Security issues - Kidnapping 5
f Security issues – Armed robbery 6
g Security issues – Boko Haram insurgence 7
h Poor service delivery - Education 8
i Poor service delivery - Electricity shortages/hike in price
9
j Poor service delivery - Health 10
k Poor service delivery – Water supply 11
l Poor service delivery – Fuel scarcity/hike in price 12
m Poor service delivery – Sewage and refuse management
13
n Unemployment 14
o Election related issues - Candidate imposition 15
p Election related issues – Thuggery 16
q Election related issues - Rigging 17
r Election related issues - Others 18
s Increase in price of food and domestic items 19
t Diseases / illnesses – (e.g. Pneumonia, Diarrhoea, Malaria etc.)
20
u Other (please record verbatim in G1.1) 21
v Don’t Know 88
w Refused 99
IF ‘OTHER’ MAIN ISSUE MENTIONED IN G1, PLEASE RECORD VERBATIM
G2 And now thinking about issues affecting people where you currently live, what are the issues of local importance? DO NOT READ OUT. MULTIPLE CODES ALLOWED. PLEASE PROBE ONCE: Any other issues?
Q. G1 (multi code)
a Poverty 1
b Crime and justice 2
c Corruption 3
d Infrastructure - good roads and transport 4
e Security issues - Kidnapping 5
f Security issues – Armed robbery 6
g Security issues – Boko Haram insurgence 7
h Poor service delivery - Education 8
i Poor service delivery - Electricity shortages/hike in price
9
j Poor service delivery - Health 10
k Poor service delivery – Water supply 11
l Poor service delivery – Fuel scarcity/hike in price 12
m Poor service delivery – Sewage and refuse management
13
n Unemployment 14
o Election related issues - Candidate imposition 15
p Election related issues – Thuggery 16
q Election related issues - Rigging 17
r Election related issues - Others 18
s Increase in price of food and domestic items 19
t Diseases / illnesses – (e.g. Pneumonia, Diarrhoea, Malaria etc.)
20
u Other (please record verbatim in G2.1) 21
v Don’t Know 88
w Refused 99
IF ‘OTHER’ MAIN ISSUE AFFECTING PEOPLE MENTIONED IN G2, PLEASE RECORD VERBATIM
IF ‘OTHER’ SOURCE OF INFORMATION, PLEASE RECORD VERBATIM
G13.2
OTHER SOURCE OF INFORMATION
G14 To what extent does information and debate in the media (such as TV or radio) influence
your decision on who to vote for?
PRESENT SHOWCARD NO: 8
Q.G14
A lot 4
A bit 3
Not very much 2
Not at all 1
Don’t know 88
Refused 99
INTERVIEWER: PLEASE READ THE FOLLOWING INFORMATION TO RESPONDENT We’re interested in people’s views on how the government can be held to account in Nigeria. Holding to account means that the government is held responsible for their actions and provides a public explanation for what they do.
IF ‘OTHER’ RADIO STATION MENTIONED, PLEASE RECORD VERBATIM
MC7.1
OTHER STATION MENTIONED
NG11 What types of programs do you like listening to on radio?
READ OUT PROGRAM TYPES. MULTIPLE CODES ALLOWED
NG11A On a typical weekday (Monday-Friday) when you are listening to the radio, at what times do you listen? PLEASE SPECIFY A WEEKDAY IS MONDAY TO FRIDAY ONLY. CODE EACH TIME BLOCK COVERED BY PERIOD RESPONDENT MENTIONS. PROBE "ANY OTHERS?
NG11B On a typical weekend (Saturday and Sunday) when you are listening to the radio, at what
times do you listen? PLEASE SPECIFY A WEEKDAY IS SATURDAY AND SUNDAY ONLY. CODE EACH TIME BLOCK COVERED BY PERIOD RESPONDENT MENTIONS. PROBE "ANY OTHERS?
NG11C Now thinking about your general radio listening habit, where do you listen to radio? MULTIPLE RESPONSES POSSIBLE, DO NOT READ ANSWERS. RECORD FIRST MENTIONED AND THEN PROBE “ANY OTHERS”? AND RECORD ALL THAT APPLY IN SECOND COLUMN
IF CODE 1-3 AT MC4A ASK MC8, OTHERWISE SKIP TO EXPOSURE SECTION
MC8 Please tell me what television channels you have watched in the past 12 months?
DO NOT READ OUT OPTIONS. MULTIPLE CODES POSSIBLE. Probe Once: Any other? READ OUT OPTIONS. MULTIPLE CODES POSSIBLE
NG12 What types of programs do you like watching on TV? READ OUT PROGRAM TYPES. MULTIPLE CODES ALLOWED
NG12
a Dramas/serials 1
b News 2
c Education programs 3
d Musical programs/songs 4
e Talk shows 5
f Sports 6
g Women's programs 7
h Agricultural programs 8
i Politics and governance program 9
j Health programs 10
k Religious programs 11
l Comedy shows 12
m Reality shows 13
n Movies 14
p Others 16
r DON’T’ KNOW 88
s No response 99
NG12A On a typical weekday (Monday-Friday) when you are watching the television, at what times
do you watch? PLEASE SPECIFY A WEEKDAY IS MONDAY TO FRIDAY ONLY. CODE EACH TIME BLOCK COVERED BY PERIOD RESPONDENT MENTIONS. PROBE "ANY OTHERS?
NG12B On a typical weekend (Saturday and Sunday) when you are watching the television, at what
times do you watch? PLEASE SPECIFY A WEEKDAY IS SATURDAY AND SUNDAY ONLY. CODE EACH TIME BLOCK COVERED BY PERIOD RESPONDENT MENTIONS. PROBE "ANY OTHERS?
NG12C Now thinking about your general television viewing habit, where do you watch television? MULTIPLE RESPONSES POSSIBLE, DO NOT READ ANSWERS. RECORD FIRST MENTIONED AND THEN PROBE “ANY OTHERS”? AND RECORD ALL THAT APPLY IN SECOND COLUMN
NG12.2 People like you have said the following things about the Nigerian media (TV and radio). Do
you agree or disagree?
ON PROVIDING AN AGREE OR DISAGREE RESPONSE, FOLLOW UP WITH:
Would you say you [agree/disagree] a lot, or just a normal amount?
PRESENT SHOWCARD NO: 5. READ OUT STATEMENTS. SINGLE CODE ONLY
NG12.2
Stro
ngl
y ag
ree
Agr
ee
Dis
agre
e
Stro
ngl
y D
isag
ree
DK
Ref
use
d
a a
The Nigerian media provides you with the opportunity to question government officials on issues that matter to you
4 3 2 1 88 99
d b
The Nigerian media makes government officials react to the needs of ordinary citizens
4 3 2 1 88 99
e c
The Nigerian media presents different points of view about an issue
4 3 2 1 88 99
f d
The Nigerian media neglects politically marginalised groups
4 3 2 1 88 99
g e
The Nigerian media demonstrates a commitment to solving rather than escalating conflicts
EXPOSURE IF CODE 1-3 AT MC4a, c or d, ASK PSA1, OTHERWISE SKIP TO EX1 PSA1 Thinking back over the last 3 months, have you ever seen this short message/advert on
television or online?
PRESENT IMAGES PSA ACROSS ALL STATES DO NOT READ OUT. SINGLE CODE ONLY.
PSA1a
Yes 1
No 2 SKIP TO EX1
DK 88
REF 99
PSA1b Can you briefly describe what the advert is all about? Who it featured?
WRITE IN VERBATIM
PSA2 How many times, approximately, have you seen this short message/advert?
DO NOT READ OUT. SINGLE CODE ONLY.
PSA2
Number of time Code
0 1
1-3 2
4-8 3
8+ 4
DK 88
REF 99
PSA3 Can you tell me on which TV stations or websites you have seen this short message/advert?
IF AWARE OF POLITICAL ISSUES AND CURRENT AFFAIRS PROGRAMMES AT EX1 ABOVE, ASK EX2 Please mention the names of radio or TV programmes about political issues and current
affairs you are aware of? DO NOT READ OUT LIST. MULTIPLE CODES POSSIBLE, PROBE FULLY
FOR EACH OF THE PROGRAMME CODED YES (CODE 1) AT EX4 ABOVE ASK EX5, IF CODE 2 OR 88 OR 99 TO ALL AT EX4 GO TO DEMOGRAPHIC SECTION. EX5 When did you last listen to [GG programme] PRESENT SHOWCARD NO 12. READ OUT SCALE FOR EACH PROGRAMME. SINGLE CODE
ONLY
FOR EACH OF THE PROGRAMME CODED YES (CODE 1) AT EX4 ABOVE ASK EX6, IF CODE 2
OR 88 OR 99 TO ALL AT EX4 GO TO DEMOGRAPHIC SECTION.
EX6 How often do you listen to [GG programme]?
PRESENT SHOWCARD NO 13. READ OUT SCALE FOR EACH PROGRAMME. SINGLE CODE
STORY STORY QUESTION IF YES (CODE 1) AT EX4_A FOR STORY STORY ABOVE ASK, OTHERWISE GO TO LG1_TYO (TALK YOUR OWN) You previously mentioned that you have listened to Story Story. I’d now like to ask you a few questions about this programme. LG1_SS In Story Story the following issues have been addressed:
READ OUT ISSUES AS BELOW
a
b Post-election accountability i.e.
making elected officials deliver their
electoral promises
d Right to challenge and change
leader if they fail to deliver
How much has listening to Story Story improved your understanding about these issues? PRESENT SHOWCARD NO.8 READ OUT OPTIONS. SINGLE CODE ONLY.
Q.LG1_SS
A lot 4
A bit 3
Not very much 2
Not at all 1
Don’t know 88
Refused 99
NG13a Please tell me on which radio station do you most often listen to Story Story?
NG13f How often have you discussed a storyline from Story Story with friends, family or colleagues?
PRESENT SHOWCARD NO: 2 READ OUT OPTIONS. SINGLE CODE ONLY.
ND13f
Frequently 3
Occasionally 2
Never 1
DK 88
REF 99
EXPOSURE (TALK YOUR OWN) IF YES (CODE 1) AT EX4_B FOR TALK YOUR OWN, OTHERWISE GO TO LG1_GGK (GATANAN GATANAN KU) You previously mentioned that you have listened to Talk Your Own. I’d now like to ask you a few questions about this programme. LG1_TYO In Talk Your Own the following issues have been discussed:
READ OUT ISSUES AS BELOW
a Corruption and its effect on the
society
b Rights of citizens to hold leaders
accountable
c Service delivery specifically fulfilling
electoral promises
d Citizens’ rights and how to seek
redress when infringed
e Citizens participation in elections
How much has listening to Talk Your Own improved your understanding about these issues? PRESENT SHOWCARD NO.8 READ OUT OPTIONS. SINGLE CODE ONLY.
LG2_TYO Holding government to account means that the government is held responsible for
their actions and provides a public explanation for what they do. Do you agree or disagree that Talk Your Own plays a role in holding government to account? PRESENT SHOWCARD NO: 5
SINGLE CODE ONLY
Q.LG2_TYO
Strongly agree 4
Agree 3
Disagree 2
Strongly disagree 1
Don’t know 88
Refused 99
LG3_TYO Please tell me how much you agree or disagree with the following statements about
Talk Your Own?
PRESENT SHOWCARD NO: 5 SINGLE CODE ONLYFOR EACH STATEMENT.
LG3_TYO
Stro
ngl
y ag
ree
Agr
ee
Dis
agre
e
Stro
ngl
y D
isag
ree
Do
n’t
Kn
ow
Ref
use
d
a Talk Your Own informs citizens about the decisions and actions of government
4 3 2 1 88 99
b Talk Your Own provides an opportunity for people like me to question government officials about their decisions and actions
4 3 2 1 88 99
c Talk Your Own brings the issues that matter to ordinary citizens to the attention of government officials
4 3 2 1 88 99
d Talk Your Own pushes government officials to provide information about their decisions and actions
4 3 2 1 88 99
e Talk Your Own highlights where the information provided by the government is untrue or insufficient
4 3 2 1 88 99
f Talk Your Own exposes wrongdoing or failures of government officials
4 3 2 1 88 99
g Talk Your Own makes government officials react to the needs of ordinary citizens
4 3 2 1 88 99
h Talk Your Own provides listeners with the chance to voice their opinions
EXPOSURE (GATANAN GATANAN KU) IF YES (CODE 1) AT EX4_C FOR GATANAN GATANAN KU, OTHERWISE GO TO LG1_MTTN (MUTTATAU NA) THIS WILL ONLY BE ASKED AMONG RESPONDENTS FROM FCT, ADAMAWA AND KADUNA ONLY You previously mentioned that you have listened to Gatanan Gatanan Ku. I’d now like to ask you a few questions about this programme. LG1_GGK In Gatanan Gatanan Ku the following issues have been addressed:
READ OUT ISSUES AS BELOW
a Citizens’ participation in elections
b Use of election as a tool to hold
leader to account
d Right to challenge and change
leader if they fail to deliver
e Abuse of child rights
f Service delivery specifically fulfilling
electoral promises
How much has listening to Gatanan Gatanan Ku improved your understanding about these issues? PRESENT SHOWCARD NO.8 READ OUT OPTIONS. SINGLE CODE ONLY.
Q.LG1_GGK
A lot 4
A bit 3
Not very much 2
Not at all 1
Don’t know 88
Refused 99
LG3_GGK I’m going to read you some statements about Gatanan Gatanan Ku. Please tell me if
you think Gatanan Gatanan Ku does this a lot, a bit, not very much, or not at all.
READ OUT EACH STATEMENT. PRESENT SHOWCARD. SINGLE CODE FOR EACH ITEM.
IF ‘OTHER’ RADIO STATION MENTIONED, PLEASE RECORD VERBATIM
NG15a.1
OTHER STATION MENTIONED
NG15b How often have you discussed a storyline from Gatanan Gatanan Ku with friends, family or
colleagues?
PRESENT SHOWCARD NO: 2
READ OUT OPTIONS. SINGLE CODE ONLY.
NG15b
Frequently 3
Occasionally 2
Never 1
DK 88
REF 99
IF YES (CODE 1) AT EX4_D FOR MUTTATAU NA, OTHERWISE GO TO DEMOGRAPHIC SECTION (D1). THIS WILL ONLY BE ASKED AMONG RESPONDENTS FROM FCT, ADAMAWA AND KADUNA ONLY EXPOSURE (MUTTATAU NA) You previously mentioned that you have listened to Muttatau Na. I’d now like to ask you a few questions about this programme. LG1_MTTN In Muttatau Na the following issues have been discussed:
How much has listening to Muttatau Na improved your understanding about these issues? PRESENT SHOWCARD NO.8 READ OUT OPTIONS. SINGLE CODE ONLY.
Q.LG1_MTTN
A lot 4
A bit 3
Not very much 2
Not at all 1
Don’t know 88
Refused 99
LG2_MTTN Holding government to account means that the government is held responsible for
their actions and provides a public explanation for what they do. Do you agree or disagree that Muttatau Na plays a role in holding government to account?
PRESENT SHOWCARD NO: 5 SINGLE CODE ONLY.
Q.LG2_MTTN
Strongly agree 4
Agree 3
Disagree 2
Strongly disagree 1
Don’t know 88
Refused 99
LG3_MTTN Please tell me how much you agree or disagree with the following statements about
Muttatau Na?
PRESENT SHOWCARD NO: 5. SINGLE CODE ONLY.
LG3_MTTN
Stro
ngl
y ag
ree
Agr
ee
Dis
agre
e
Stro
ngl
y D
isag
ree
Do
n’t
Kn
ow
Ref
use
d
a Muttatau Na informs citizens about the decisions and actions of government
4 3 2 1 88 99
b Muttatau Na provides an opportunity for people like me to question government officials about their decisions and actions
4 3 2 1 88 99
c Muttatau Na brings the issues that matter to ordinary citizens to the attention of government officials
4 3 2 1 88 99
d Muttatau Na pushes government officials to provide information about their decisions and actions