Copyright © 2012 The Nielsen Company. Confidential and proprietary. State of the market report - Australia JANUARY 2012 Nielsen Online Ratings
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
State of the market report - Australia
JANUARY 2012
Nielsen Online Ratings
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Australians’ online activity increased across all key metrics in January as the country emerged from the festive season.
In this January 2012 release of our Nielsen State of the Market report, we review overall growth in unique audiences across the universe; as all major brands swung back up after a seasonal dip.
We snapshot the rise of social photo sharing website, pinterest.com and share how American
tablet owning households see Tablets as a playmate, teacher and babysitter.
How we engage with media is rapidly evolving as new technologies such as PVRs, Internet-
delivered video, tablets and smartphones, coupled with up-take of digital terrestrial
television, are impacting Australians‟ television viewing habits. You can access the first
Australian Multi-Screen Report* which examines the extent to which new technologies are
stimulating and enhancing viewing of broadcast content („video‟) beyond conventional
television sets.
Matt Bruce –Head of Media Practice Group, Nielsen
*The Australian Multi-Screen Report is compiled collaboratively by Nielsen, and Australia's
official television audience measurement providers, OzTAM and Regional TAM
3
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Australian online universe - key statistics
49hrs
PC Time per
person
(excluding apps)
16.4m
people
Active Digital
Media Universe
3,019
Web page
views per
person
73.4
Visits per
person
47bn
Total page
views
28bn
Total
minutes
Source: Nielsen Online Ratings January 2012
“January saw an increase in all key market metrics as
the country emerges from the festive season”
4
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
How many of Australia’s 21.9 million people
are online?
20.6m Digital media
universe
16.4m - Active Monthly
universe
Source: Nielsen Online Ratings January 2012
5
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Online gender nuances for January
Men Women
% of online Australians
Average pages viewed per month
# visits per month
Average PC time per month
51% 49%
2908 3134
73 74
73hrs 69hrs
“Whilst men’s activity was stable month on
month, women’s activity levels saw a marked increase
in (average page views) in January”
Source: Nielsen Online Ratings January 2012
6
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Australian online population skewed heavily to the over 35s
Over 35
Below 35
Under 35
41%
59%
“The Internet is now dominated by higher
income, more established consumers”
Source: Nielsen Online Ratings January 2012
7
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Online universe usage growth over time
Trend
break
July
2009
(RDD
Online)
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0D
ec-0
8
Jan-0
9
Feb-0
9
Mar-
09
Apr-
09
May-0
9
Jun-0
9
Jul-09
Aug-0
9
Sep-0
9
Oct-
09
Nov-0
9
Dec-0
9
Jan-1
0
Feb-1
0
Mar-
10
Apr-
10
May-1
0
Jun-1
0
Jul-10
Aug-1
0
Sep-1
0
Oct-
10
Nov-1
0
Dec-1
0
Jan-1
1
Feb-1
1
Mar-
11
Apr-
11
May-1
1
Jun-1
1
Jul-11
Aug-1
1
Sep-1
1
Oct-
11
Nov-1
1
Dec-1
1
Jan-1
2
Au
str
alian
s
(millio
ns)
The Hybrid universe fills in the audience gaps of audience which are
unmeasurable through a home and work panel. Hybrid data therefore
captures users from places such as internet cafes, schools and
universities, as well as usage across all devices.
Trendbreak
Sep. 2011 (Hybrid)
Source: Nielsen Online Ratings January 2012
Trend
break
July
2009
(RDD
Online)
8
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
PC time per person (excluding apps)
0:00:00
0:07:12
0:14:24
0:21:36
0:28:48
0:36:00
0:43:12
0:50:24
0:57:36D
ec-0
8
Jan-0
9
Feb
-09
Mar-
09
Apr-
09
May-0
9
Jun-0
9
Jul-09
Aug-0
9
Sep-0
9
Oct-
09
Nov-0
9
Dec-0
9
Jan-1
0
Feb
-10
Mar-
10
Apr-
10
May-1
0
Jun-1
0
Jul-10
Aug-1
0
Sep-1
0
Oct-
10
Nov-1
0
Dec-1
0
Jan-1
1
Feb
-11
Mar-
11
Apr-
11
May-1
1
Jun-1
1
Jul-11
Aug-1
1
Sep-1
1
Oct-
11
Nov-1
1
Dec-1
1
Jan-1
2
Mo
nth
ly h
ou
rs p
er
pers
on
Trend
break
July
2009
(RDD
Online)
TrendbreakSep. 2011
(Hybrid)
Source: Nielsen Online Ratings January 2012
9
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
0
10
20
30
40
50
60
70
80
Dec-0
8
Jan-0
9
Feb-0
9
Ma
r-0
9
Apr-
09
May-0
9
Jun-0
9
Jul-09
Aug-0
9
Sep-0
9
Oct-
09
Nov-0
9
Dec-0
9
Jan-1
0
Feb-1
0
Ma
r-1
0
Apr-
10
May-1
0
Jun-1
0
Jul-10
Aug-1
0
Sep-1
0
Oct-
10
Nov-1
0
Dec-1
0
Jan-1
1
Feb-1
1
Ma
r-1
1
Apr-
11
May-1
1
Jun-1
1
Jul-11
Aug-1
1
Sep-1
1
Oct-
11
Nov-1
1
Dec-1
1
Jan-1
2
Mo
nth
ly v
isit
s p
er
pers
on
Visits per person
Trendbreak
Sep. 2011 (Hybrid)
Trend
break
July
2009
(RDD
Online)
Source: Nielsen Online Ratings January 2012
10
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Top Brands by Unique Audience in January
“YouTube and eBay have both jumped a place in the top 10.
Blogger re-enters the top 10 brands”
“The universe and all major brands, swung back up in January”
Brands Rank (Jan 12)Unique Audience
(000) Jan 12Rank (Dec 11)
Unique Audience (000) Dec 11
%Change M-on-M
Google 1 14,447 1 13,704 5%
Facebook 2 11,316 2 10,682 6%
NineMSN/MSN 3 10,668 3 10,236 4%
YouTube 4 9,341 5 8,684 8%
Microsoft 5 8,707 4 8,457 3%
Yahoo!7 6 7,992 6 7,349 9%
eBay 7 7,479 8 6,683 12%
Apple 8 7,154 7 6,976 3%
Wikipedia 9 6,920 9 6,209 11%
Blogger 10 4,513 #N/A #N/A #N/A
Source: Nielsen Online Ratings January 2012
11
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
The Top 10 Brands – stickiness*
*Stickiness is a custom visualization derived from reach, time and visits – not a standalone metric
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 5 10 15 20 25 30 35 40
Visits per Person
YouTube Google eBay
Yahoo!7 Microsoft NineMSN/MSN
Wikipedia Apple Blogger
Bubble Size = Time per
Acti
ve
Reach
(%)
Top 10 brandsVisits Per
PersonActive Reach
Time Per Person
Google 31.7 88% 1:57:11
Facebook 30.26 69% 8:12:48
NineMSN/MSN 22.74 65% 1:38:05
YouTube 8.97 57% 1:04:33
Microsoft 9.03 53% 1:18:14
Yahoo!7 14.32 49% 1:10:18
eBay 12.2 46% 1:55:33
Apple 8.5 44% 1:13:36
Wikipedia 6.28 42% 0:21:46
Blogger 4.6 27% 0:12:43
Source: Nielsen Online Ratings January 2012
12
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Major categories snapshot for January
“Consumers spent almost 8 billion minutes in January on Search
engines/Portals and Communities”
Major categories
Unique Audience (000) Active Reach (%)
Total Sessions (000)
Sessions Per Person
Total Minutes (000)
Time Per Person (hh:mm:ss)
Total Page Views (000)
Search Engines/Portals & Communities 15198 92.45 696208 45.81 7772332 8:31:25 14735073
Entertainment 14111 85.84 422474 29.94 5140353 6:04:17 7894979
Telecom/Internet Services 13368 81.32 381467 28.54 2445790 3:02:57 3385572
Computers & Consumer Electronics 13173 80.13 271316 20.6 2371572 3:00:02 1144229
News & Information 12173 74.04 285275 23.44 1182222 1:37:07 1578523
Multi-category Commerce 11757 71.52 213963 18.2 1718529 2:26:10 3572933
Finance/Insurance/Investment 11110 67.58 177297 15.96 815843 1:13:26 1801293
Travel 10963 66.69 116761 10.65 684597 1:02:27 1193123
Government & Non-Profit 10393 63.22 120025 11.55 541593 0:52:07 1008733
Home & Fashion 9853 59.93 98029 9.95 563185 0:57:10 1080549
Family & Lifestyles 9831 59.8 103621 10.54 742738 1:15:33 1419787
Corporate Information 8335 50.7 57483 6.9 198975 0:23:52 376740
Education & Careers 7117 43.29 66960 9.41 415572 0:58:24 782213
Automotive 5378 32.71 30841 5.73 281839 0:52:24 622466
Special Occasions 3708 22.55 16218 4.37 62224 0:16:47 118490
Source: Nielsen Online Ratings January 2012
13
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Categories – by stickiness
“Search and Social Media dominates the Australian Internet landscape”
20%
30%
40%
50%
60%
70%
80%
90%
100%
0 10 20 30 40 50 60
Visits per Person
Computers & Consumer Electronics Search Engines/Portals & Communities
Finance/Insurance/Investment Multi-category Commerce
News & Information Telecom/Internet Services
Government & Non-Profit Travel
Home & Fashion Entertainment
Family & Lifestyles Corporate Information
Education & Careers Automotive
Special Occasions
Bubble Size = Time per Person
Ac
tive
Re
ac
h(%
)
Source: Nielsen Online Ratings January 2012
14
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Current Events & Global News – stickiness
“ninemsn Nine News leads the category in reach although smh.com.au has higher visits per person and time per person”
0%
5%
10%
15%
20%
25%
0 2 4 6 8 10 12 14 16
Visits per Person
Yahoo!7 News - 7News Websites
ninemsn Nine News
ABC News Websites
The Age
Herald Sun
news.com.au
thetelegraph.com.au
BBC
MailOnline
smh.com.au
Bubble Size = Time per Person
Ac
tive
Re
ac
h(%
)
Source: Nielsen Online Ratings January 2012
15
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
– emerging trend
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
20000
0
200
400
600
800
1000
1200
1400
Sep 2011 Oct 2011 Nov 2011 Dec 2011 Jan 2012
Pag
e V
iew
s (
000)
UA
(000)
UA Page Views (000)
“UK based news and gossip site www.dailymail.co.uk is gaining a
strong Australian following. It now reaches over 1.2m Australians and
is the #10 ranked Current Events & Global News site in January”
Source: Nielsen Online Ratings January 2012
16
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Pinterest – emerging trend?
0
50
100
150
200
250
300
350
400
Sep 2011 Oct 2011 Nov 2011 Dec 2011 Jan 2012
UA
(000)
UA
“There has been a lot of buzz surrounding the new social photo sharing
website - pinterest.com. In January, the UA began to take off and sits at 360k
Australians. Although the site is still small, it is starting to see real growth”
Source: Nielsen Online Ratings January 2012
17
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Over two
thirds of users
are female
Average age
of user is
around 30
Site skews to
lower/middle
income groups
Site attracts
students and
homemakers
Who’s using Pinterest?
Source: Nielsen Online Ratings January 2012 **refers to composition index ofdemographic on Pinterest
18
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Internet browsing via mobile is booming
Source Nielsen Online Traffic (Mobile Market Intelligence – January 2012)
Mobile Market Aggregate; Average Daily Unique Browsers
0
100000
200000
300000
400000
500000
600000
700000
800000
Dec 09
Jan 10
Feb 10
Mar 10
Apr 10
May 10
Jun 10
Jul 10
Aug 10
Sep 10
Oct 10
Nov 10
Dec 10
Jan 11
Feb 11
Mar 11
Apr 11
May 11
Jun 11
Jul 11
Aug 11
Sep 11
Oct 11
Nov 11
Dec 11
Jan 12
Av
era
ge D
aily U
B
January saw the biggest single jump in the Australian mobile universe
19
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Australia’s first ever multi-screen report reveals
an evolution in television viewing…
Australian Multi-Screen Report Q4 2011 is available now – download your copy:http://nielsen.com/us/en/insights/reports-downloads/2012/australian-multi-screen-report.html
20
Copyright © 2012 The Nielsen Company. Confidential and proprietary. Source NIELSEN: US Children using tablets– January 2012)
A Nielsen survey of American adults in tablet-
owning households, with children under 12
years revealed that:
• 70% of these children use a tablet computer
– a 9% increase compared to Q3 2011.
• 77% of those surveyed said children play
downloaded games on their tablets
• 57% said children used tablets to access
educational apps.
• 55% and 41% of parents report that their
children used tablets for entertainment while
traveling or in restaurants, respectively.
• 43% of children also often watch TV shows
and movies. January saw the biggest single jump in the Australian mobile
universe
American Families See Tablets as Playmate,
Teacher and Babysitter
Communicating with friends and family is less popular with only 15% of kids engaging in this activity.
For further details, please contact your Nielsen representative
Thank you