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Nick Fewings, Director
‘eNgaging Your TeamFor Success’
Leading Change Effectively
Ngagementworks exists to partner with organisations to deliver cutting-edge, experiential learning programmes that engage individuals and motivate teams and in doing so transform them and enable them to
achieve greater success.
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Fact: 70% of business change fails to achieve desired goals
2. Lack of team skills and proven approach to change
3. Lack of effective engagement with stakeholders
1. Lack of strong leadership
Source: NAO/OGC
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Psychological Preferences
There are 3 pairs of preferences:
Introversion – Extraversionhow we react to inner & outer experiences
Thinking – Feelinghow we make decisions
Sensation – Intuitionhow we take in & process information
Carl Gustav Jung1875-1961
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The Insights - Colour Energies
CompetitiveDemandingDeterminedStrong-willedPurposefulDriver
SociableDynamicDemonstrativeEnthusiasticPersuasiveExpressive
CaringEncouraging
SharingPatient
RelaxedAmiable
CautiousPrecise
DeliberateQuestioning
FormalAnalytical
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WeaknessesMay lack detail and focus
Too casual for somePoor planner
Can lose interest
StrengthsKnowledgeable and detailedHas an air of competenceAsks lots of questionsVery thorough right to the end
Complementary Styles
StrengthsQuick to build relationships
Friendly and sociableAdaptable, imaginativeCan see the big picture
WeaknessesA bit reserved at firstOverlook others’ feelings May be rigid & unimaginativeCan focus on unimportant details
Sunshine Yellow Cool Blue
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WeaknessesSlow to adapt to change
Seem to lack enthusiasmUnsure of themselves
Reliant on others
StrengthsLove challengesWant to get things doneConfident of their abilityInfluence others
Fiery Red
StrengthsBuilds deep relationships
Natural listenerSincere and warm
Patient
WeaknessesCan be seen as arrogant Poor listenerCan be too cold and pushyMay not let others finish speaking
Earth Green
Complementary Styles
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eNgage!
Defining TaskClear VisionGoal SettingTimescales
DrivingResponsibilities
Innovation“How Can
We..?”Motivation
IdeasOptimism
Impact: - People- Teams
ConsultationInclusion
Bringing people along
Risk assessmentProcessesMonitoringChecking
EvaluationDetail
Action
InspirationPeopleValues
Planning
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Profiles
Personal Profile
Foundation ChapterManagement Chapter
Effective Selling ChapterPersonal Achievement Chapter
Interview Chapter
Nick Fewings27th January 2014
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Measuring our preferences
BLUE GREENYELLOW RED
Persona(Conscious)
1.0417%
3.2454%
4.8881%
4.7279%
37.2%
6
3
0
BLUE GREENYELLOW RED
Persona(Less conscious)
1.1219%
1.2821%
4.9683%
2.7646%
6
3
0
Preference Flow
100
0
100
50
50
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Name Pos'n Blue Green Yellow Red
Jeremy 23 2.60 1.92 3.01 5.36
Danny 23 2.84 0.68 4.96 5.44
Jane 23 2.64 1.72 3.76 5.20
Gus 43 3.08 2.12 3.52 4.56
Gary 24 1.64 2.72 4.36 4.64
Lucy 47 1.16 3.68 5.08 3.16
Marc 32 4.28 4.76 0.88 2.40
Rachel 34 5.48 3.56 1.88 2.44
Joe 34 5.36 4.32 1.60 2.36
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Project Team WheelDetermination
Monitors PerformanceProduct Knowledge
Results FocusDecisiveAssertive
DriveEnthusiasm
Positive Thinking
PersuasiveCreative
People Skills
Helps OthersFlexible
Shares Ideas
SupportiveListens, Loyal
Team Approach
PlanningOrganisation
Time Management
Sets StandardsProduct Knowledge
Analysis
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Team Average Scores
4.74 2.52 5.32
6
3
0
Blue Green Yellow Red
2.86
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Engaging Stakeholders
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“People do not resist change – people
change all the time. What people resist is having others impose
change on them”
Margaret WheatleyHarvard University
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Vision Skills FeedbackIncentives Action Plan+ +++ = CHANGE
Thousand (2000) adapted from Knoster, T. (1991)
Leading Complex Change
Skills FeedbackIncentives Action Plan+++ = Confusion
Vision FeedbackIncentives Action Plan+ ++ = Anxiety
Vision Skills Feedback Action Plan+ ++ = Resistance
Vision Skills Incentives Action Plan+ ++ = Frustration
Vision Skills FeedbackIncentives+ ++ = Treadmill
+
+
+
+
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‘The Famous Five’
Clarify The Change – The Vision
Communicate - Feedback
Involve Staff – Right Skills
Manage Resistance - Incentives
Track Progress – Action Plan
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4. Communicate - Feedback
Formal & InformalF2F with Senior ExecsEngage surveys and forumsQ&A sessions/working lunchesRegular communication available for all instantly
Face 2 FaceAs an adultRegular comms/updatesOpportunities for feedback/discussionQ&A sessionsOpen-door policy (genuine)Positive but realistic
Regular reviewsNewsletters
WebsiteBlogs
Consistent with VisionValidityTimely
Regular updatesPertinent information
to meNot concerned about
detailProximity to change
(timeline)Number of support
options post changeAcknowledgement of feedback/comments
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TeamExcellence
Audit
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Team Excellence Diagnostic
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A High-Performing Team?
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A Team with Issues?
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Areas Run 1 Run 2 Run 3 % diffParticipation 4.56 5.06 5.53 9%Acceptance 4.67 5.22 5.47 5%Objectives 4.87 5.33 5.40 1%Accountability & Commitment 4.25 4.83 5.33 10%Roles & Responsibilities 4.01 4.83 5.33 10%Atmosphere 4.76 5.11 5.20 2%Diversity 4.30 4.67 5.20 11%Direction 5.00 5.11 5.20 2%Review 4.20 4.56 5.07 11%Communication 4.68 5.00 5.07 1%Trust 4.43 5.00 5.00 0%Innovation 4.20 4.44 4.87 10%Decisions 4.10 4.83 4.87 1%Meetings 3.68 4.28 4.73 11%Process 3.95 4.39 4.73 8%Planning & Follow-through 3.87 4.44 4.60 4%
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[email protected] 306903
LinkedIn: Nick FewingsTwitter: NgageingNick
Facebook: Ngagementworks
gagementworksgagementworksEngaging Individuals, Motivating Teams
Keep Ngaged
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Brian HayesGeneral Manager
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My Introduction in COLOURS
• 10 years of working with Nick
• Ease of use
• Clarity
• Engagement from all levels
• Motivates
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What was I looking for
• Team development
• Personal development
• Bring teams together
• Help break down barriers
• Create something
• Working together, to create successful outcomes in the best way
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What has it given me
• Changed my approach
• Taught and teaches me everyday
• Fabulous unique
• Rapport (understand your impact and influence on others)
• Rapport how to understand others and have a positive impact
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Who benefits and why
• Everyone Benefits
• Tangible and Non-Tangible
• Exchanging ideas
• Relate
• Influence
• Collaboration
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How will it help
• Unlock the potential of people (gain 10% more engagement, productivity, team)
• People are wonderfully different
• Help yourself (get the best out of yourself)
• Common language
• Effective communication
• Adapt to connect, take responsibility for communication