NFAAS TRAINING 7 FEB 2012

Navy Family Accountability & Assessment System (NFAAS)

Exceptional Family Member Module – Support Users

2 SEP 11UNCLASSIFIED

Agenda

• NFAAS Overview• EFM Module Overview• Navy Family Member EFM Functions• Support EFM User Functions

– Regional Coordinator– Case Liaison– Medical Treatment Facility Coordinator

• Open Forum

3 SEP 11UNCLASSIFIED

NFAAS Overview

• NFAAS’ primary purpose is to Account, Assess, Track & Report.

• NFAAS Modules Include:– Case Management - Used by Fleet and Family Services Case

Managers to assist sailors and their families who have been impacted by a disaster.

– Individual Augmentation (IA). Tracks Sailors from the time IA orders are cut, through deployment, and 9 months post-deployment

– Vaccination. Track status of Seasonal Flu/H1N1 vaccinations IAW NAVADMINs (i.e., 255-10)

– Exceptional Family Member (EFM). Supports the basic EFMP enrollment processing workflow, from initial request to approval.

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4 SEP 11UNCLASSIFIED

• NFAAS is populated with personnel data from Navy and DoD authoritative data sources every 30 days.– 48-hour refresh of all:

• UIC assignments• Data is scheduled for Q1 of FY12

NFAAS Data

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EFM

• NFAAS PII data is very carefully protected– SSN and DOB are never shown or

output from NFAAS– Home contact info is not included

in reports– Role-based access restricts read-

write capabilities

5 SEP 11UNCLASSIFIED

Role-based– Family Member (Sponsor,

Dependent)– Regional Case Liaison

(RCL)– Case Liaison (CL)– MTF EFMP Coordinator

(MTF)– Central Screening

Committee (CSC)– PERS-451 (PERS)

Workflow-based– Request enrollment– Approve enrollment

request– Process enrollment– Approve enrollment– Case Management

(Enrollment, Enrolled, etc.)

One Record (with complete history of actions)

EFM Module Overview

6 SEP 11UNCLASSIFIED

NFAAS Login Page

https://navyfamily.navy.mil

Navy Family Members use the CAC or Username and Password login to access the EFM Module

7 SEP 11UNCLASSIFIED

NFAAS Family SiteMy Info Tab

System Generated Email Confirmation:“Your request for enrollment in the Exceptional Family Member Program (EFMP) has been received. Enrollment Case [Case ID#} has been initiated. For additional information contact your assigned Case Liaison [CL name] at [CL Phone number].”

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8 SEP 11UNCLASSIFIED

NFAAS Family SiteMy Info Tab

9 SEP 11UNCLASSIFIED

NFAAS Family SiteHelp Tab

10 SEP 11UNCLASSIFIED

NFAAS Login Page

https://navyfamily.navy.mil

Navy Support Staff use their CAC to login and access the support site

11 SEP 11UNCLASSIFIED

Regional Coordinator Liaison (RCL)

• Assign/Transfer Enrollment Cases to CLs and other RCLs

• View Enrollment Cases• Identify MTF EFMP

Coordinator to assist enrollment

• Manage Contacts• Manage Individual

Service Plan (ISP)

Case Liaison (CL)

• View Enrollment Cases• Transfer Enrollment

Cases to other CLs• Identify MTF EFMP

Coordinator to assist enrollment

• Manage Contacts• Manage Individual

Service Plan (ISP)

System Actions

12 SEP 11UNCLASSIFIED

Regional Coordinator and Case Liaison

Click on ‘Case Filter’ to work with the EFM case files.

The EFM page provides a brief overview of abilities based on your system User Type.

13 SEP 11UNCLASSIFIED

Case Filter 1-2-3

Enrollment Cases

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Definitions:•Enrollment Cases = from Family request to PERS-451 approval•Enrolled Cases = from PERS-451 approval until dis-enrolled

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Results of Search

Click on EFM Case # to access Case File details

14 SEP 11UNCLASSIFIED

RCL EFM Case File Details

RCL Only

15 SEP 11UNCLASSIFIED

Assign/Transfer Case Liaison

16 SEP 11UNCLASSIFIED

Add Comment

17 SEP 11UNCLASSIFIED

Detailed Demographics

18 SEP 11UNCLASSIFIED

Enrolled Cases

Click on EFM Case # to access Case File details

Search for Enrolled Cases using the Case State filter.

19 SEP 11UNCLASSIFIED

Modify Service Plan

20 SEP 11UNCLASSIFIED

MTF EFMP Coordinator

MTF EFMP Coordinator

Welcome to Exceptional Family Member Program (EFMP) in NFAASThe system provides automated EFMP enrollment package creation, submission, and workflow routing capabilities to MTF EFMP Coordinator users. MTF EFMP Coordinator users have access to Privacy Act Information, Personally Identifiable Information (PII), and medical information protected by the Health Insurance Portability and Accountability Act (HIPAA) of 1996 (P.L.104-191); all care should be given to protect this data.

Below are the key tasks MTF EFMP Coordinator users can perform. For step by step instruction on how to perform these tasks, please see the NFAAS EFM Support Users Guide.

MTF Coordinator Key Tasks•Initiate Enrollment Requests•View Enrollment Cases •View / Enter Enrollment Case Comments •Create Enrollment Package

•Upload DD2792•Upload DD2792-1•Upload IEP•Upload IFSP•Enter ICD-9 Code(s)•Submit Enrollment package for CSC review and enrollment category recommendation

21 SEP 11UNCLASSIFIED

Initiate Enrollment

22 SEP 11UNCLASSIFIED

MTF Coordinator – Case Details View

23 SEP 11UNCLASSIFIED

MTF Coordinator

24 SEP 11UNCLASSIFIED

Questions?

25 SEP 11UNCLASSIFIED

• CNIC EFMP Program Analyst– Lisa A. Davis– (202)433-4593 – DSN 288-4593– [email protected]

• CNIC NFAAS Program Mgr– CWO2 Mark A. Watts– CNIC HQ N143– (202) 433-9360 DSN 288– [email protected]

• SPAWAR NFAAS Project Mgr– Donna Williamson– (619) 553-1596 DSN 566– [email protected]

• SPAWAR NFAAS Deputy Project Mgr– Mike Jennings– (619) 553-9264– [email protected]

• Training Coordinator– Danielle Lindell– [email protected]

• SPAWAR Technical Support– (619) 553-8167 – (866) 946-9183– [email protected]

NFAAS Contacts

https://navyfamily.navy.mil