Workplace and Organisation Design Jon Ingham @joningham
Workplace
and Organisation Design
Jon Ingham @joningham
Interlinked disciplines
@joningham
Human Resources
Organisation Design and Development
Workplace Design
Social and Digital Technology
Internal Communication
Leadership Development
Learning and Development
Pic credit: Climacus https://upload.wikimedia.org/wikipedia/commons/7/7d/Cumulonimbus_calvus_cloud_in_2009.jpg
Links to people & cultural outcomes
Activities Outcomes Business Impacts
Innovated HR
Organization design
Workplace design
Org development
Social leadership
Digital technologies
Analytics
Human capital
Organization capital
Social capital
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Human outcomes: Employee experience and engagement
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Source: https://medium.com/jacob-morgan/the-employee-experience-equation-2deb12f42408
Organisational outcomes: Opportunity to participate
@joninghamSource: https://hbr.org/2016/05/7-factors-of-great-office-design
Social outcomes: Propensity to collaborate
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Interaction between
workplace neighbours
account for 40-60% of their
communications.
- Waber and Magnolia
Source: https://hbr.org/2014/10/workspaces-that-move-people
McKinsey 7/8/9S
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SHARED VALUES
STRUCTURE
SYSTEMS STRATEGY
STYLE
STAFF
SKILLS
SOCIAL RELATIONS
SPACE
Organisational Prioritisation Model
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Work styles
Work spaces
Work places
Communities Networks Hierarchical Functions
Horizontal Teams
Relationships People Infrastructure Work
© Strategic Dynamics, 2016
Task focus,Extrinsic motivation
Human focus,Intrinsic motivation
Internal orientation, Exploitation of existing resources
Externalorientation, Exploration of new opportunities
Orientation Motivation Matrix
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Networks
Communities Hierarchical Functions
Horizontal Teams
© Strategic Dynamics, 2016
Workplace design needs by group
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Horizontal teams:• Project rooms• Break-out spaces and
meeting rooms• Team tables• Team walls.
Networks:• Spaces for creativity and
cooperative working• Opportunities for informal
conversation• Plentiful white boards
Functions:• Team spaces (not
necessarily desks)• Access to quiet and small
group areas• Informal spaces.
Communities:• Huddle areas• Relaxed, comfortable
meeting spaces• Supporting personal
choice in locations
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Benefits
• Human capital – people engaged by being able to do their work easily
• Organisation capital – workplace supporting and aligned with other organisational elements
• Social capital – relationships aligned with groups that people need to work within
Pic credit: 089photoshootings https://pixabay.com/photo-1979261/
linkedin.com/in/joningham
twitter.com/joningham
07904 185134
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