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Did you know you can do business with us whenever it’s convenient for you? It’s all online at ColumbiaGasVA.com. Simply log in and select from the variety of options to customize your account to meet your needs and lifestyle. Save time, save money, save energy! Go Paperless with Direct e-Bill! Stop receiving your Columbia Gas bills in the mail and view them online at our Web site instead— it’s easy, it’s green and it’s secure. Reduce the clutter of paper bills by signing up for Direct e-Bill, our free electronic billing service. It’s not only the perfect way to simply your life, it’s also good for the environment.We’ll send you e-mail notification when your bill is available to view the same day it’s rendered. The e-mail will include a link to our Web site where you can log in to view and download PDFs of your current and past bills. While you’re logged in, pay your bill online free of charge or sign up for our ZipCheck automatic payment service. How easy can it get? It’s all about helping you manage your account your way.Visit ColumbiaGasVA.com and click on “Manage Your Account” to learn more and enroll today! Know what to expect to pay each month! Although the price of natural gas is currently lower than it’s been for some time, other economic factors could make it hard to pay your heating bills this winter even with normal weather conditions. Next month, you’ll have the opportunity to take control of your winter heating bills by joining the Budget Payment Plan at the start of the budget cycle. The plan helps to reduce the impact of weather and gas prices on your household budget by spreading your total annual heating cost more evenly over the year. Best of all, it’s free – no enrollment fee, no premiums, no service charges, no hassle! take ContRol of WinteR Heating billS WitH tHe budget Payment Plan Enrollment is easy! If your account is current, simply pay the budget payment amount shown on your August bill and you’ll be enrolled automatically.Although you can join anytime of the year, you’ll enjoy the greatest benefits by signing up at the start of the budget cycle so you’ll have more time to spread your costs. You can find out your budget payment amount and enroll online, too.Visit our Web site at ColumbiaGasVA.com, click on “Manage Your Account” and log in to determine what your personal budget payment amount would be. If your account is current, you can enroll with the click of your mouse. While you’re online, be sure to check out all the other convenient services that help you manage your account your way. News, Tips and Links • Your Account.Your Way. • Why pay more? Even out your payments. • Pay your bill online with Direct e-Bill. • Manage your account online with many ways to customize your service! Your Account. Your Way. MANAGE YOUR ACCOUNT Sign up for paperless billing Pay your bill online or choose from other available payment options Lower your winter bills with the Budget Payment Plan or learn about other plans you might be eligible to join. Summer 2009 ColumbiaGasVA.com Clean • effiCient • Safe • Reliable
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News, Tips and Links · If you don’t live in an area where we perform automated meter reading, be sure to keep clear access to your meter dials for our meter readers to get an accurate

Feb 03, 2020

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Page 1: News, Tips and Links · If you don’t live in an area where we perform automated meter reading, be sure to keep clear access to your meter dials for our meter readers to get an accurate

Didyouknowyoucandobusinesswithuswheneverit’sconvenientforyou?It’sallonlineatColumbiaGasVA.com.Simplyloginandselectfromthevarietyofoptionstocustomizeyouraccounttomeetyourneedsandlifestyle.Savetime,savemoney,saveenergy!

Go Paperless with Direct e-Bill!StopreceivingyourColumbiaGasbillsinthemailandviewthemonlineatourWebsiteinstead—it’seasy,it’sgreenandit’ssecure. ReducetheclutterofpaperbillsbysigningupforDirecte-Bill,ourfreeelectronicbillingservice.It’snotonlytheperfectwaytosimplyyourlife,it’salsogoodfortheenvironment.We’llsendyoue-mailnotificationwhenyourbillisavailabletoviewthesamedayit’srendered.Thee-mailwillincludealinktoourWebsitewhereyoucanlogintoviewanddownloadPDFsofyourcurrentandpastbills. Whileyou’reloggedin,payyourbillonlinefreeofchargeorsignupforourZipCheckautomaticpaymentservice.Howeasycanitget? It’sallabouthelpingyoumanageyouraccountyourway.VisitColumbiaGasVA.comandclickon“ManageYourAccount”tolearnmoreandenrolltoday!

Know what to expect to pay each month! Althoughthepriceofnaturalgasiscurrentlylowerthanit’sbeenforsometime,othereconomicfactorscouldmakeithardtopayyourheatingbillsthiswinterevenwithnormalweatherconditions. Nextmonth,you’llhavetheopportunitytotakecontrolofyourwinterheatingbillsbyjoiningtheBudgetPaymentPlanatthestartofthebudgetcycle.Theplanhelpstoreducetheimpactofweatherandgaspricesonyourhouseholdbudgetbyspreadingyourtotalannualheatingcostmoreevenlyovertheyear. Bestofall,it’sfree–noenrollmentfee,nopremiums,noservicecharges,nohassle!

take ContRol of WinteR Heating billS WitH tHe budget Payment Plan

Enrollment is easy!Ifyouraccountiscurrent,simplypaythebudgetpaymentamountshownonyourAugustbillandyou’llbeenrolledautomatically.Althoughyoucanjoinanytimeoftheyear,you’llenjoythegreatestbenefitsbysigningupatthestartofthebudgetcyclesoyou’llhavemoretimetospreadyourcosts. Youcanfindoutyourbudgetpaymentamountandenrollonline,too.VisitourWebsiteatColumbiaGasVA.com,clickon“ManageYourAccount”andlogintodeterminewhatyourpersonalbudgetpaymentamountwouldbe.Ifyouraccountiscurrent,youcanenrollwiththeclickofyourmouse.Whileyou’reonline,besuretocheckoutalltheotherconvenientservicesthathelpyoumanageyouraccountyourway.

News, Tips and Links

• YourAccount.YourWay.

• Whypaymore?Evenoutyourpayments.

• PayyourbillonlinewithDirecte-Bill.

• Manageyouraccountonlinewithmanywaystocustomizeyourservice!

Your Account. Your Way.

MANAGE YOUR ACCOUNT

Sign up for paperless billing

Pay your bill online or choose from other available payment options

Lower your winter bills with the Budget Payment Plan or learn about other plans you might be eligible to join.

Summer 2009 ColumbiaGasVA.com

Clean • effiCient • Safe • Reliable

Page 2: News, Tips and Links · If you don’t live in an area where we perform automated meter reading, be sure to keep clear access to your meter dials for our meter readers to get an accurate

Ifyoudon’tliveinanareawhereweperformautomatedmeterreading,besuretokeepclearaccesstoyourmeterdialsforourmeterreaderstogetanaccuratereading.Whileyou’reworkingonyourlawnthissummer,besuretotrimbushesandtreesaroundtheutilitymeters.Andwhileyou’reshovelingsnowthiswinter,remembertoclearsnowandicefromthemeters,servicelineconnections,andoverhangingeaves.Ifyouhaveanindoormeter,keeptheareaaroundthemeterclearofshelvingorstorage. Whileyou’readdingnewplantstoyourlandscape,beawareoftheirpotentialsizeandgrowthpattern.Newplantsplacedclosetogethermightlookgreatwhenthey’reyoung,butcanbecomeajungleastheygrow.Fencingcanalsomakeanattractiveadditiontoyourproperty,butbecarefultokeepthemeterdialsineasysightifyoutrytocamouflagemetersandpipes. Petscanpreventourmeterreadersfromgettingaccesstothemeter,too.Notethedateofyournextscheduledmeterreadingonyourmonthlybillandbesuretokeeppetsrestrainedawayfromthepathtothemeterthatday,whetherit’sinsideoroutdoors.

Keep clear

access to meters

Check your gas appliance connectorsGasconnectorsarecorrugatedmetaltubesusedtoconnectgasappliancesinyourhometogassupplypipes.Someolderbrassconnectorsmighthaveaflawinthejointtotheendpiecesthatmakesthemmoresusceptibletofailure.Overtime,theendpiecescanseparateandcauseagasleakthatcouldleadtopropertydamageorinjuryifnotreplaced.Uncoatedbrassconnectorshavenotbeenmadeformorethan20years,butmanyofthemarestillinuse. Althoughnotalluncoatedconnectorshavethisflaw,it’shardtotellwhichonesdo.Anyuncoatedbrassconnectorshouldbereplacedwitheitheranewconnectormadeofstainlesssteelorplastic-coatedbrass.Besuretoreplaceconnectorswheneveranapplianceisreplacedormovedfromitslocation.Contactaqualifiedprofessionalappliancerepairservicetocheckyourconnectorsandreplacethemifneeded.

PRINTED WITH SOY INKPrinted on recycled paper.20% Post-Consumer Content

• Lowerthetemperatureofyourwaterheatertothe“warm”setting(120°F)anddrainanysediment.Yourwaterheateristhesecondlargestenergyuserinyourhome.

• Cleanorreplaceyourfurnacefilterregularlyaccordingtomanufacturer’srecommendations.

Do-it-yourself tips to save energy

• Insulatewaterpipesthatrunthroughunheatedcrawlspaces.

• Installanautomaticsetbackthermostatthatallowsyoutoprogramtemperaturesettingsfordifferenttimesofthedayanddifferentdaysoftheweek.

• Sealairleaksintheatticandbasementceilingandwalls,especiallywhereflues,pipes,andplumbingchasespenetrate.