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Volume 4 Issue 1 January 2010 INSIDE THIS ISSUE: New Years Resolutions 1 United Way Results 2 Parking Space Winners 2 From John’s Desk 3 Equinox Receives Award 4 Lessons of Life 5 Top in Sales and Service 6 Employees certified in CPR/AED 7 Shovel Snow Safely 7 Kudos 8 & 9 Chili Cook-off Results & Recipe 10 Winter Driving Tips 11 Welcome 12 Birthdays/Anniversaries 13 What’s in Your Wallet? 14 Employee News 15 Veterans Day Pictures 16 DID YOU KNOW? The Ecotec 2.4L I-4 engine that powers the all-new 2010 Chevro- let Equinox has been awarded Ward’s Auto World magazine’s 2010 “Ten Best Engines” for North America. The direct injected engine with variable valve timing helps deliver best-in-segment highway fuel economy in the Equinox of 32 mpg and a highway range of up to 600 miles. See page 4 for more information. How to Keep Those New Year’s Resolutions How to Keep Those New Year’s Resolutions How to Keep Those New Year’s Resolutions How to Keep Those New Year’s Resolutions It’s no secret that the odds against keeping a New Year’s resolution are steep. Only about 19% of people who make them actually stick to their vows for two years, ac- cording to research by John Norcross, a psychology professor at the University of Scranton here in Pennsylvania. However, those discouraging statistics mask an important truth: The simple act of making a New Year’s resolution sharply improves your chances of accomplishing a positive change — by a factor of 10. Among those people who make resolutions in a typical year, 46% keep them for at least six months. That compares with only 4% of a comparable group of people who wanted to make specific changes and thought about doing so — but stopped short of making an actual resolutions, says a study led by Dr. Norcross published in the Journal of Clinical Psychology. Contrary to popular belief, the secret to keeping resolutions isn’t willpower, Dr. Nor- cross says; people who rely on hopes, wishes or desires actually fail at a higher rate than others. Instead, the successful resolution-keepers made specific, concrete ac- tion plans to change their daily behavior. Successful resolution-makers make necessary changes in their environment at home or work, make a habit of rewarding themselves for small successes, and tap friends or co-workers for support. Dr. Norcross suggests the following principles: Take one step at a time. Too many people make large resolutions that are just too hard to accomplish. Most do better if they break big goals into small steps. After a while, the small changes will become habit, adding up gradually to suc- cess. Get a little help from your friends. Enlist like-minded friends who share similar goals to help. That interaction with another person keeps the resolution alive. Change your environment. Another catalyst to change is to alter your surround- ings to support your new behavior. Tracking your progress by recording or chart- ing it also helps. Announce your intentions. The public commitment can make the difference. Figure out your attachment to bad habits. We often become attached to old be- haviors because they benefit us in some way. Psychologists advice figuring out what your bad behaviors do for you and finding healthier, more beneficial substi- tutes. Expect Setbacks. People who fail at resolutions, Dr. Norcross says, tend to criti- cize or blame themselves for slipups. Instead, they need to brush off the inevita- ble setbacks and quickly get back on track. Make realistic, attainable goals. If you can’t measure it, it’s not a very good reso- lutions because vague goals beget vague resolutions. For success, it is impor- tant to have a specific action plan. For more articles about Dr. John Norcross and advice for keeping resolutions, visit The Wall Street Journal’s website: WSJ.com.
16

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Page 1: New Years Resolutions How to Keep Those New Year’s ...assets.cobaltnitra.com/teams/repository/export/961/... · making a New Year’s resolution sharply improves your chances of

Volume 4 Issue 1

January 2010

I N S I D E T H I S I S S U E :

New Years Resolutions 1

United Way Results 2

Parking Space Winners 2

From John’s Desk 3

Equinox Receives Award 4

Lessons of Life 5

Top in Sales and Service 6

Employees certified in CPR/AED 7

Shovel Snow Safely 7

Kudos 8 & 9

Chili Cook-off Results & Recipe 10

Winter Driving Tips 11

Welcome 12

Birthdays/Anniversaries 13

What’s in Your Wallet? 14

Employee News 15

Veterans Day Pictures 16

D I D Y O U

K N O W ?

The Ecotec 2.4L I-4 engine that powers the all-new 2010 Chevro-let Equinox has been awarded Ward’s Auto World magazine’s 2010 “Ten Best Engines” for North America. The direct injected engine with variable valve timing helps deliver best-in-segment highway fuel economy in the Equinox of 32 mpg and a highway range of up to 600 miles. See page 4 for more information.

How to Keep Those New Year’s ResolutionsHow to Keep Those New Year’s ResolutionsHow to Keep Those New Year’s ResolutionsHow to Keep Those New Year’s Resolutions

It’s no secret that the odds against keeping a New Year’s resolution are steep. Only

about 19% of people who make them actually stick to their vows for two years, ac-

cording to research by John Norcross, a psychology professor at the University of

Scranton here in Pennsylvania.

However, those discouraging statistics mask an important truth: The simple act of

making a New Year’s resolution sharply improves your chances of accomplishing a

positive change — by a factor of 10. Among those people who make resolutions in a

typical year, 46% keep them for at least six months. That compares with only 4% of a

comparable group of people who wanted to make specific changes and thought about

doing so — but stopped short of making an actual resolutions, says a study led by Dr.

Norcross published in the Journal of Clinical Psychology.

Contrary to popular belief, the secret to keeping resolutions isn’t willpower, Dr. Nor-

cross says; people who rely on hopes, wishes or desires actually fail at a higher rate

than others. Instead, the successful resolution-keepers made specific, concrete ac-

tion plans to change their daily behavior.

Successful resolution-makers make necessary changes in their environment at home

or work, make a habit of rewarding themselves for small successes, and tap friends or

co-workers for support. Dr. Norcross suggests the following principles:

• Take one step at a time. Too many people make large resolutions that are just

too hard to accomplish. Most do better if they break big goals into small steps.

After a while, the small changes will become habit, adding up gradually to suc-

cess.

• Get a little help from your friends. Enlist like-minded friends who share similar

goals to help. That interaction with another person keeps the resolution alive.

• Change your environment. Another catalyst to change is to alter your surround-

ings to support your new behavior. Tracking your progress by recording or chart-

ing it also helps.

• Announce your intentions. The public commitment can make the difference.

• Figure out your attachment to bad habits. We often become attached to old be-

haviors because they benefit us in some way. Psychologists advice figuring out

what your bad behaviors do for you and finding healthier, more beneficial substi-

tutes.

• Expect Setbacks. People who fail at resolutions, Dr. Norcross says, tend to criti-

cize or blame themselves for slipups. Instead, they need to brush off the inevita-

ble setbacks and quickly get back on track.

• Make realistic, attainable goals. If you can’t measure it, it’s not a very good reso-

lutions because vague goals beget vague resolutions. For success, it is impor-

tant to have a specific action plan.

For more articles about Dr. John Norcross and advice for keeping resolutions, visit The Wall Street

Journal’s website: WSJ.com.

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Page 2

Results of Sutliff Chevrolet’sResults of Sutliff Chevrolet’sResults of Sutliff Chevrolet’sResults of Sutliff Chevrolet’s

United Way CampaignUnited Way CampaignUnited Way CampaignUnited Way Campaign

Congratulations to all the Sutliff Chevrolet departments that participated in the 2009

United Way Penny Wars Challenge. A special “thanks” and “good job” go out to Paxton

Street Service, Used Car Sales and the Truck Center. However, “bragging rights” go to

the Paxton Street Service Department for winning the challenge with a score of

$159.37 ($170.72 in pennies less $11.35 in non-pennies). The Paxton Street service

staff were rewarded with a catered lunch from Pizza Hut to celebrate their success.

In addition to the penny wars, employees contributed to two silent auctions, the first at

the kick-off on September 18th which included a pie throw, and the second at the finale

on November 6th which included a chili cook-off. Once again, all the activities were fun

— but the money collected was very serious. After all is said and done, the United Way

was the REAL winner and will receive $319.21 from the penny war challenge,

$1,325.50 from the first auction and pie throw, and $469 from the second auction —

for a total of 2,113.71!

Add this amount to the $18,570 in United Way Pledges from Sutliff Chevrolet employ-

ees for a grand total of 20,684 20,684 20,684 20,684 in employee donations. Combine this with the company

match and Sutliff Chevrolet’s total contribution to this year’s United Way campaign is

$36,77336,77336,77336,773!! This goes to prove that by working together we can and do make a differ-

ence in our community!

Parking Parking Parking Parking

SpaceSpaceSpaceSpace Qtr #1 (JanQtr #1 (JanQtr #1 (JanQtr #1 (Jan----March)March)March)March) Qtr #2 ( AprilQtr #2 ( AprilQtr #2 ( AprilQtr #2 ( April————June)June)June)June) Qtr #3 ( JulyQtr #3 ( JulyQtr #3 ( JulyQtr #3 ( July————Sept)Sept)Sept)Sept) Qtr #3 ( OctQtr #3 ( OctQtr #3 ( OctQtr #3 ( Oct————Dec)Dec)Dec)Dec)

1 John Gamon John Gamon John Gamon John Gamon

2 James Thompson, Jr. Holly Lynch Robin Potteiger Nguyen Nguyen

3 Van Sims Dave Domitrovich Lee Hoke Myles Carroll

4 Tim McMullen John D'Agostino Sharon Dorwart Joe Halula

5 Dale Fohl, Jr. Greg Williams Dave Trone Tom Hand

United Way 2010 Parking Space WinnersUnited Way 2010 Parking Space WinnersUnited Way 2010 Parking Space WinnersUnited Way 2010 Parking Space Winners

As announced in the last newsletter, employees who pledged at least $156 to the United

Way were included in a drawing for the use of a premium parking space. Once again,

thirty-two (32) non-management employees were eligible for the drawing — John Gamon

won a year’s use of his very own space and 16 won the 3-month use of one of four spaces.

Sheila Rouse was the high bidder of the “United Way Golden Parking Space” at the silent

auction held at our kick-off event in September.

Parking Space Winners Announced!Parking Space Winners Announced!Parking Space Winners Announced!Parking Space Winners Announced!

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Page 3

Page 3 S U T L I F F — S I N C E 1 9 3 1

From John Hickey’s Desk…From John Hickey’s Desk…From John Hickey’s Desk…From John Hickey’s Desk…

On Friday, January 8th & January 15th you are invited to show

your team spirit by wearing your favorite team's football jersey,

team colors or spirit wear.

Join us in the Paxton Street Service breezeway on Friday, Janu-

ary 15th, for chili hotdogs and sodas for a donation of $2.50.

Proceeds will benefit the United Way.

Well, 2009 is in the rear-view mirror. Whew! What a year. I am happy to say

that we closed strong in December and, notwithstanding the bumps along the

way, we had another successful year. Dealerships were closed all over the

country this year — and we sold and delivered over a thousand new and used

cars and trucks. We welcomed new service customers, we improved our CSI

and processes and we had a great year in the Body Shop. We remain the Parts

King of our region. Way to go — I know I speak for Greg also when I say I am

proud of you.

2010 should be another great year. As the economy recovers we expect our

volume to increase again. That will make it even more important that we stay

on our games and make every single customer want to do all of their business

with us — because we’re different.

This year we need to keep “wowing” our customers every day, so that we con-

tinue to command our unfair share of the market.

Here’s to a blessed and prosperous New Year for everyone in the Sutliff

Chevrolet Family!

John

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Page 4

S U T L I F F — S I N C E 1 9 3 1 Page 4 S U T L I F F — S I N C E 1 9 3 1

DETROIT, Mich. – The Ecotec 2.4L I-4 engine that

powers the all-new 2010 Chevrolet Equinox has been

awarded Ward’s Auto World magazine’s 2010 “Ten

Best Engines” for North America. The direct injected

engine with variable valve timing helps deliver best-in-

segment highway fuel economy in the Equinox of 32

mpg and a highway range of up to 600 miles.

Ward’s reviewed 34 engines from 13 automakers in the

competition. Winners were chosen based on several

factors, including power, NVH, fuel efficiency, new

technology and comparative data for similar engines.

The new Ecotec 2.4L engine includes technology that

provides a number of benefits.

“Direct injection (DI) increases

fuel efficiency and delivers re-

fined power,” said Chris

Meagher, chief engineer for

Ecotec engines. “The VVT

(variable valve timing) system is

tuned to work in tandem with DI

to achieve optimum fuel economy and lower emissions.

The engine achieves a respectable 182 horsepower

(136 kW) and 172 lb-ft (233 Nm) of torque, which

makes for a pleasing customer driving experience.”

With direct injection, fuel is sprayed directly into the

engine cylinder, where it is mixed with air. As the fuel

vaporizes in the cylinder, the air and fuel mixture is

cooled. This enables the use of a higher compression

ratio, which improves engine efficiency and perform-

ance. Direct injection also reduces cold-start hydrocar-

Tom Read

Technology Communications, Powertrain

Phone: 248-496-0852

E-mail: [email protected]

Brian Goebel

Chevrolet Communications

Phone: 313-670-3088

E-mail: [email protected]

CONTACTS:

bon emissions by up to 25 percent.

The Equinox’s cabin is notable for its quietness, achieved by

reducing engine noise. Improvements are accomplished

through injector and fuel pump isolation, sound deadening,

precision sand-cast block, and a carefully designed acoustic

intake cover. In addition, noise-absorbing elements are built

into the chassis, engine compartment and interior. GM’s first

application of Active Noise Cancellation (ANC) technology is

used in the 2.4L-equipped model. ANC uses microphones to

detect booming sounds inside the vehicle and sends coun-

teracting sound waves through the audio system’s speakers,

ensuring a quiet driving experience at almost all vehicle

speeds.

The Ecotec 2.4L engine is an all-

aluminum, dual overhead cam, four-valve

engine with forged steel connecting rods

and oil spray cooling for reduced friction

and noise. In the Equinox it’s paired with a

highly efficient six-speed automatic trans-

mission.

About Chevrolet

Chevrolet is one of America's best-known and best-selling

automotive brands, and one of the fastest-growing brands in

the world. With fuel solutions that range from "gas-friendly to

gas-free," Chevrolet has nine models that offer an EPA-

estimated 30 miles per gallon or more on the highway, and

offers three hybrid models. More than 2.5 million Chevrolets

that run on E85 biofuel have been sold. Chevrolet delivers

expressive design, spirited performance and strives to pro-

vide the best value in every segment in which it competes.

More information can be found at www.chevrolet.com.

Chevrolet’s Ecotec 2.4L Four-Cylinder Engine Awarded

Ward’s North American ‘10 Best Engines’

Engine is recognized for industry-leading fuel efficiency and performance in 2010 Chevrolet Equinox

crossover

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Written by Regina Brett, 90 Years Old

of The Plain Dealer, Cleveland, OH

To celebrate growing older, I once wrote 45 lessons life taught me. It is the most-requested column

I've ever written. My odometer rolled over to 90 in August, so here is the column once more:

1. Life isn't fair, but it's still good.

2. When in doubt, just take the next small step.

3. Life is too short to waste time hating anyone.

4. Your job won't take care of you when you are sick. Your friends and parents will. Stay in touch.

5. Pay off your credit cards every month.

6. You don't have to win every argument. Agree to disagree.

7. Cry with someone. It's more healing than crying alone.

8. It's OK to get angry with God. He can take it.

9. Save for retirement starting with your first paycheck.

10. When it comes to chocolate, resistance is futile.

11. Make peach with your past so it won't screw up the present.

12. It's OK to let your children see you cry.

13. Don't compare your life to others. You have no idea what their journey is all about.

14. If a relationship has to be a secret, you shouldn't be in it.

15. Everything can change in the blink of an eye. But don't worry; God never blinks.

16. Take a deep breath. It calms the mind.

17. Get rid of anything that isn't useful, beautiful or joyful.

18. Whatever doesn't kill you really does make you stronger.

19. It's never too late to have a happy childhood. But the second one is up to you and no one else.

20. When it comes to going after what you love in life, don't take "no" for an answer.

21. Burn the candles, use the nice sheets, wear the fancy lingerie. Don't save it for a special occasion. Today is special.

22. Over prepare, then go with the flow.

23. Be eccentric now. Don't wait for old age to wear purple.

24. The most important sex organ is the brain.

25. No one is in charge of your happiness but you.

26. Frame every so-called disaster, or crisis with these words, "In 5 years, will this matter?"

27. Always choose life.

28. Forgive everyone and everything

29. What other people think of you is none of your business.

30. Time heals almost everything. Give time time.

31. However good or bad a situation is, it will change

32. Don't take yourself so seriously. No one else does.

33. Believe in miracles.

34. God loves you because of who God is, not because of anything you did or didn't do.

35. Don't audit life. Show up and make the most of it now.

36. Growing old beats the alternative-dying young.

37. Your children only get one childhood.

38. All that truly matters in the end is that you loved.

39. Get outside everyday. Miracles are waiting everywhere.

40. If we all threw our problems in a pile and saw everyone else's, we'd grab ours back.

41. Envy is a waste of time. You already have all you need.

42. The best is yet to come.

43. No matter how you feel, get up, dress up, and show up.

44 . Y i e l d .

45. Life isn't tied with a bow, but it's still a gift.

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Top SellersTop SellersTop SellersTop Sellers

New car/trucksNew car/trucksNew car/trucksNew car/trucks

Rosy Gonzalez-Grigg — October

Ken Kohr — November

Used car/trucksUsed car/trucksUsed car/trucksUsed car/trucks

Page 6 S U T L I F F — S I N C E 1 9 3 1

Top Service AdvisorsTop Service AdvisorsTop Service AdvisorsTop Service Advisors

Paxton StreetPaxton StreetPaxton StreetPaxton Street

Lee Hoke — October

Marilee Houtz — November

Colonial ParkColonial ParkColonial ParkColonial Park

Ray Baer — October

Matt Dyer — November

Body ShopBody ShopBody ShopBody Shop

Will Leonard — Oct & Nov

Truck ShopTruck ShopTruck ShopTruck Shop

Dave Martin — Oct & Nov

Marilee HoutzMarilee HoutzMarilee HoutzMarilee Houtz

Will LeonardWill LeonardWill LeonardWill Leonard

Ray BaerRay BaerRay BaerRay Baer

Dave MartinDave MartinDave MartinDave Martin

Matt DyerMatt DyerMatt DyerMatt Dyer

Lee HokeLee HokeLee HokeLee Hoke

Best of the Best forBest of the Best forBest of the Best forBest of the Best for

Oct & Nov Oct & Nov Oct & Nov Oct & Nov

Dave MartinDave MartinDave MartinDave Martin

William EvansWilliam EvansWilliam EvansWilliam Evans

Rosy GonzalezRosy GonzalezRosy GonzalezRosy Gonzalez----GriggGriggGriggGrigg

Best of the Best forBest of the Best forBest of the Best forBest of the Best for

October & November October & November October & November October & November

William EvansWilliam EvansWilliam EvansWilliam Evans

William Evans — October & November

Ken KohrKen KohrKen KohrKen Kohr

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Sutliff Employees BecomeSutliff Employees BecomeSutliff Employees BecomeSutliff Employees Become

Certified for CPR and AEDCertified for CPR and AEDCertified for CPR and AEDCertified for CPR and AED

Sutliff Chevrolet recently updated its AED machine. This automated ex-ternal defibrillator (AED) is a com-

puterized medical device is located right off the new car showroom near the restrooms. An AED can check a person’s heart rhythm, it can recognize a rhythm that requires a shock and it can advise the rescuer when a shock is needed. The AED uses voice prompts, lights and text messages to tell the rescuer the steps to take. Persons responsible for using the AED are trained in CPR and how to use an AED. Sutliff Chevrolet employees certified in CPR and the use of our AED are: Matt Dyer, Charles Gray, Bill Krieger, Ron Martin and John Weikle. In case of an emergency, first call 911 to call for medi-cal help. Then page — TEAM PADDLE and give the location of the emergency. If you have any questions about CPR/AED training or emergency procedures in general, please contact Bill Krieger or John Weikle.

Page 7

Cherry Shogren’s granddaughter,

Breahna, is getting an early start in

learning the family business — who

wouldn’t want to buy a tire from this

cutie!? Cherry is the evening recep-

tionist here at Sutliff Chevrolet.

Save Your Back & Your Heart

While Shoveling Snow

The white stuff drifting The down is beautiful. But you

have to get rid of it, and start getting rid of it very soon.

Shoveling snow is a physically demanding job. Check

with your doctor to see if you should be doing it at all. If

not, or if shoveling is not your thing, prepare ahead by

setting up a snow removal service or contracting with a

strong neighbor.

• Before you go out, warm up your muscles and stretch

as you would before any exercise. Dress in layers so

you can remove one if you get heated up. Extra heat

makes the heart beat faster, and you want it to stay at a

normal pace.

• The best time to work on the snow is when it's still

falling. It won't be as deep, and it will be loose, pow-

dery or a lot easier to move. At this point, your leaf

blower could do the job.

• If it's already deep, use a smaller, lighter shovel. Start

with small loads.

• Push the snow rather than lifting it whenever you can,

even if it's for a small area. Every push avoids a lift.

• When you do lift, use your legs instead of your back.

Face the direction you want the snow to go and throw

it without twisting.

• Do larger areas in segments. The National Safety

Council recommends shoveling a while, then resting.

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Page 8

Service Service Service Service

with a with a with a with a

Smile!Smile!Smile!Smile!

S U T L I F F — S I N C E 1 9 3 1

Marilee, thank you for the accurate de-

scription on how to reset my oil light. You

saved me time during my tight schedule to

come into Harrisburg. The little button next

to the display did cause the word “oil” to

display and after that was reset, and the

van was restarted, everything worked well

again. I knew the engine was not over

heated, no oil leakage was done, mileage

did not come near the written number, so it

had to be a computer setting in there

somewhere.

Again, thank you very much!

Cindy Shollenberger

The sales staff is extremely

knowledgeable and very courte-

ous. At delivery the sales con-

sultant (Tom Hand) explained

the operation of every switch,

dial and button. The orientation

was so thorough that I haven’t

had to open the owner’s manual

once. Great job!!

Ted Tomczak

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Sheila,

Thank you for another excellent Veterans Day Event. I watched as Sutliff Employees and visi-tors benefited from the tribute to our country's veterans. You are a very special American and we are blessed to be the beneficiaries of your sincerity and talent.

We appreciate all you do in this effort and must tell you that I do not wear awards as a rule, but I was proud to wear the gift you de-signed. I took my guest, a loyal Sutliff cus-tomer who has a serious sight robbing dis-ease, to breakfast after the ceremony and she wore her domino Veterans Day gift and I wore my commemorative Sutliff Chevrolet Veterans Day medal. It is a keeper!

Thank you for making our part of the world a bit better than without you.

Sincerely,

Frank (Wedig)

04JAN2010

To whom it may concern,

My wife and I bought a 2010 Malibu 31DEC2009 and picked it up on 02JAN2010. We are very happy with the car thus far, and have already driven it several hundred miles. We are actually writing this letter about the ser-vice that our family received throughout the purchasing process. My wife and I have personally purchased seven cars from various dealers in our area and have had family members buy seven plus cars from the same dealers based upon our reference. Most purchases were made in the last five years. We have spent quite a bit of time in dealerships throughout the country over the years and felt compelled to write, because the service at Sutliff Chevrolet was among the best! Tom Hand was our primary salesman, Jason Wack helped with the pick up of the vehicle, Terry Hurley did our paperwork and completed things for us. The receptionists were great as well. They were extremely professional and helpful! All of the staff that we encountered were polite and professional. This includes the detailers/finish crew. Previously, we have shown up to pick up a new car and had to wait for it because something was not completed, cleaned up, etc. This was not the case with your dealership. The entire process was pleasant right down to driving our new car off of the showroom floor! This is a nice touch. Especially when it is in the twenties without wind chill!

Your dealership will be getting all of our business from now on! Great job!!!

Thank you,

The Middaughs

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Chili CookChili CookChili CookChili Cook----off Winnersoff Winnersoff Winnersoff Winners

Sutliff Chevrolet employees gathered in the service office

on November 6th for our first — and hopefully, not last —

United Way Finale Chili Cook-off. Congratulations to the

winners: Bill Krieger (People’s Choice), Steve Smith (Best

Presentation & Best Name) and Tom Hand (Best Overall

Taste).

Tom Hand’s White Chili RecipeTom Hand’s White Chili RecipeTom Hand’s White Chili RecipeTom Hand’s White Chili Recipe

Steve Smith Bill Krieger

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Page 11 S U T L I F F — S I N C E 1 9 3 1

Bridgestone/Firestone worked with IMSA and SCCA championship race car driver Peter Cunningham (also a three-time national ice

driving champion), in developing these safe winter driving tips.

• During winter months, keep abreast of weather reports in your area. If snow or ice is predicted, make plans to leave early or arrive later. An alarm clock set to an earlier time can

be a good friend in helping you avoid difficulties.

• If you can move a night trip to daylight hours, do so. Not only is visibility better, but if your vehicle is stalled, you are more

likely to receive prompt assistance during the daytime.

• Prepare your vehicle for winter driving; use this checklist:

• Check windshield wiper blades to make sure they work prop-erly. In some areas, snow blades are an effective alternative

to conventional wiper blades.

• Have your mechanic test the anti-freeze/coolant to provide

the correct level of protection required in your driving area.

• Make sure your tires are properly inflated. Under-inflation can reduce the gripping action of tires because the tread will not meet the road surface as it was designed to do. Over-inflation

has the same effect.

• If you live in areas where snow and ice are certainties of win-ter, don't depend on all-season tires. Instead, install snow tires. Snow tires are made of softer components and have a unique tread design that provide better traction and road-

gripping abilities.

• Keep your gas tank at least half-full. The extra volume can help reduce moisture problems within your fuel system. It

also adds helpful weight to your vehicle.

• In rear-wheel drive vehicles, extra weight in the trunk may be helpful. Use care-- unsecured weight can shift while you are moving or if you have to stop suddenly. Bags of sand can pro-vide weight and, if sprinkled on the ice, sand helps provide

traction.

• Before you leave your driveway, scrape the ice and snow from every window and the exterior rear view mirrors, not just a small patch on the windshield. Don't forget to remove snow

from headlights and brake lights.

• Try to remove ice and snow from your shoes before getting in your vehicle. As they melt, they create moisture build-up, causing windows to fog on the inside. You can reduce this fogging by turning the air recirculation switch to the OFF po-sition. This brings in drier, fresh air. Also, run your air condi-

tioner which becomes a dehumidifier for a few minutes.

• You and your passengers should all use safety belts, both

lap and shoulder straps.

• Adjust head rests. Rear-end collisions are common in winter driving and a properly-adjusted head rest can prevent or

reduce neck injuries.

• Before you shift into gear, plan the best route to your desti-

nation. Try to avoid hills, congestion areas and bridges.

• Although your radio can provide helpful traffic information, it can also be a distraction for some drivers. Since driving is more a mental skill than a physical skill, you may want to

keep it turned off.

• Don't use a cellular phone when driving on ice or snow. Even if you have a hands-free model, you need to concentrate on

driving, not on a telephone conversation.

• Drive slowly and remember posted speed limits identify the maximum speed allowed in ideal weather conditions. Law enforcement agencies can write citations to motorists driv-ing the posted speed limit if weather conditions warrant a

slower speed. Be alert to the actions of other drivers.

• Anticipate cars coming from side streets and put extra dis-tance between your vehicle and the one in front of you. If someone is too close behind you, don't speed up; slow down

or let them go around you.

• To make sure other drivers see you, always drive with your lights on. At night, in fog and heavy snow conditions, low

beams may be more effective than high beams.

• Keep a light touch on the brakes. Even with anti-lock braking systems (sometimes called ABS), apply light pressure to avoid locking the brakes and causing a skid. Pumping the brake pedal should be smooth action, going from light to

firm. Tip toe to slow is a good motto for winter drivers.

• Keep both hands on the wheel and keep the wheel pointed where you want your car to go. While it may sound overly simple, it could help you in a skid. While manual transmis-sions may provide greater control to assist with braking, be careful when using downshifting as a way to slow the vehi-cle. Gear changes, particularly abrupt ones, can upset a ve-hicle's balance and cause a skid to occur, especially in

turns.

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Sutliff’s Own Engineer!Sutliff’s Own Engineer!Sutliff’s Own Engineer!Sutliff’s Own Engineer!

Dave Boyer, Dave Boyer, Dave Boyer, Dave Boyer, who works in

Sutliff Chevrolet’s Parts De-

partment, was included in

Pennsylvania Magazine’s

recent feature article,

“Behind the Scenes at

Strasburg Rail Road.” Dave, who is shown here shoveling coal in

one of the steam engines from the early 1900s, received his engi-

neer’s license about a year ago.

Jack AnastosJack AnastosJack AnastosJack Anastos

New Car Sales Manager

Jeff LashJeff LashJeff LashJeff Lash

Paxton Street Service Advisor

Kris BeachKris BeachKris BeachKris Beach

Paxton Street Service

Chad DarwicheChad DarwicheChad DarwicheChad Darwiche

New Car Sales

Jim MiegsJim MiegsJim MiegsJim Miegs

Paxton Street Service

Chris ShoemakerChris ShoemakerChris ShoemakerChris Shoemaker

Paxton Street Service Advisor

Body Shop News: Body Shop News: Body Shop News: Body Shop News: Congratula-

tions to Steve Smith who trans-

ferred from Service to the Body

Shop as an Estimator.

Winter Driving Tips Cont’d.Winter Driving Tips Cont’d.Winter Driving Tips Cont’d.Winter Driving Tips Cont’d.

• Keep your vehicle stocked with sim-ple emergency equipment in case you do get stalled or have an accident. Consider

keeping these items in your vehicle:

− blanket or extra clothes

− candle with matches

− snacks

− beverages (never alcohol)

− flares

− C. B. radio, cellular phone or ham radio

− a small shovel

− flashlight

− windshield scraping device

− tow rope

− bag of sand or cat litter for traction

− long jumper cables

• If you do have trouble, run the engine only briefly to run the heater, not continuously. Carbon monoxide

can accumulate more easily in a non-moving vehicle.

• Severe engine damage may occur if the motor runs for long periods when the vehicle is not in motion. Warming up a car prior to travel is a common prac-tice, but most engines don't need more than a minute at most to circulate oil to all internal parts. Check your vehicle's owner's manual for information about your

engine.

(source: tiresafety.com)

In MemoryIn MemoryIn MemoryIn Memory

Ray C. Sweigart, 82, died Saturday, Octo-

ber 17th, at home. He worked at Sutliff

Chevrolet as a driver from 1993 thru 2003. He was

originally a freight agent and later retired as a damage

control agent for Conrail after more than 43 years of

service. He was a Staff Sgt. In the U.S. Marine Corps

serving during the Korean War era. Additionally, he

was the former mayor, councilman, auditor and tax

collector for the Borough of Goldsboro. Funeral ser-

vices were held October 22nd. Memorial contribu-

tions may still be made to AseraCare Hospice, 44

Bowman Road, York, PA 17408.

CruiseCruiseCruiseCruise----in Events in Events in Events in Events

Help CommunityHelp CommunityHelp CommunityHelp Community

In addition to the United Way, Sut-

liff Chevrolet sponsored Camaro

and Corvette Cruise-ins over the

summer months to raise money

for local charities. Participants

voted for their favorite cars with

their loose change & dollars and

raised $900 for the following or-

ganizations: Safe Kids of Dauphin

County, Silence of Mary Home,

Todd Baird Lindsey Foundation, Penn’s Woods Painters

Memory Box Program and the Leukemia-Lymphoma Society.

Dave Trone and Stephanie

Miller served BBQ chicken

dinners at the August Corvette

Cruise-in.

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B I R T H D AY S N O V E M B E R / D E C E M B E R ‘ 0 9

& J A N U A R Y 2 0 1 0

A N N I V E R S A R I E S N O V E M B E R / D E C E M B E R ‘ 0 9

& J A N U A R Y 2 0 1 0

STEVE SIMMERS PARTS 46

KEVIN DORMAN TRUCK PARTS 19

DAVE MARTIN TRUCK SVC 16

MONICA MEHALICK SERVICE 13

STEPHANIE MILLER USED SALES 13

JOHN FALATOVICH PARTS 9

STEVE MOYER PREP 8

JIM THOMPSON JR BODY SHOP 8

BRENDA WASHINGER OFFICE 8

DEBORAH PERRY OFFICE 7

NICOLE MEHALICK OFFICE 6

DAVE DOMITROVICH BODY SHOP 6

NED DEISSLER JR. NEW SALES 4

KEN FREEMAN SERVICE 2

HECTOR GONZALES PREP 2

BARRY STORCH USED SALES 2

RICHARD TRADER, JR SERVICE 2

BOB HOERNER PARTS 2

MATT DYER CP SERVICE 2

DAVID HENNINGER TRUCK SVC 1

DONALD HANNA BODY SHOP 1

ROBERT BEAN JR. CP SERVICE 11

JACK BENNER ADMIN 30

DONALD COOPER PARTS 35

FRANK ESWORTHY PARTS 10

KATHY HALULA PARTS 20

THOMAS HAND SALES 14

FERDINAND HICKS SERVICE 32

SEAN HOPKINS BODY SHOP 5

WILLIAM EVANS USED SALES 5

JEFFREY MILLAR SALES 26

MARILEE HOUTZ SERVICE 2

STEVEN KING PARTS 5

RAYMOND MILLER DRIVER 12

CHAD MOORE CP SERVICE 5

KELLY RIBOVICH BODY SHOP 2

JOSEPH TENETYLO DRIVERS 17

DAVID TRONE ADMIN 5

RICHARD WILHELM SERVICE 3

JEFFREY YENTZER BODY SHOP 18

CHERRY SHOGREN RECEPTION 1

ROGER RICHWINE SERVICE 11/01

NICOLE MEHALICK OFFICE 11/03

DAVE MARTIN TRUCK SVC 11/06

JOHN PETRUCCI USED SALES 11/13

VAN SIMS SHUTTLE 11/14

ROBERT BANKEY BODY SHOP 11/15

NED DEISSLER NEW SALES 11/15

DAVE DOMITROVICH BODY SHOP 11/18

FAITH KEEFER PARTS 11/18

JOE TENETYLO DRIVER 11/21

STEVE SMITH BODY SHOP 11/26

STEVE SIMMERS PARTS 11/30

DAN GEBHARD SERVICE 12/02

CHRIS WALTERS USED SALES 12/04

DON STAGO USED SALES 12/07

MYLES CARROLL SERVICE 12/13

JUSTIN BROJAKOWSKI SERVICE 12/19

TIM KIMMEL BODY SHOP 12/19

HOLLY LYNCH PARTS 12/26

JASON WACK NEW SALES 01/05

CHERRY SHOGREN RECEPTION 01/06

TOM BROADY FINANCE 01/07

JOHN GAMON SERVICE 01/09

DOLORES MCGEE HR 01/09

STEVE KING PARTS 01/11

ROBERT HOERNER PARTS 01/11

JAMES WATSON DRIVER 01/13

ZACK CORNETT NEW SALES 01/18

RICHARD WILHELM CP SERVICE 01/23

RON MARTIN TRUCK SVC 01/24

KRIS BEACH SERVICE 01/26

JEFF POTTER BODY SHOP 01/27

TERRACE YOCUM PARTS 01/27

JOHN POTTER TRUCK SVC 01/30

JEFF LASH SERVICE ADV 01/31

CHAD MOORE CP SERVICE 01/31

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Page 14

S U T L I F F — S I N C E 1 9 3 1

John D’Agostino, Service Shuttle Driver, has been carrying

this paper in his wallet for years. He came across it re-

cently and decided to share it.

Did You Know?Did You Know?Did You Know?Did You Know?

Kennedy and Lincoln SimilaritiesKennedy and Lincoln SimilaritiesKennedy and Lincoln SimilaritiesKennedy and Lincoln Similarities

Author UnknownAuthor UnknownAuthor UnknownAuthor Unknown

• Abraham Lincoln was elected to Congress in

1846. John F. Kennedy was elected to Congress

in 1946.

• Lincoln was elected President in 1860. Kennedy

was elected President in 1960.

• Both men were particularly concerned with civil

rights.

• Both wives lost children while living in the White

House.

• Both Presidents were shot on a Friday.

• Both Presidents were shot I the head.

• Lincoln’s secretary was named Kennedy. Ken-

nedy’s secretary was named Lincoln.

• Both were assassinated by southerners.

• Both were succeeded by southerners named

Johnson.

• Andrew Johnson, who succeeded Lincoln, was

born in 1808. Lyndon Johnson, who succeeded

Kennedy, was born in 1908.

• Both assassins, John Wilkes Booth and Lee Har-

vey Oswald, were known by their three names and

both names are composed of 15 letters.

• Lincoln was shot at the theater named

Ford and Kennedy was shot in a car

named Lincoln.

• Booth and Oswald were assassinated

before their trials.

What’s in What’s in What’s in What’s in YOUR YOUR YOUR YOUR Wallet?Wallet?Wallet?Wallet?

Jack Anastos, New Car Sales Manager, received the

following words of wisdom from his father when he left

home for college:

MaturityMaturityMaturityMaturity

Maturity is the ability to control anger and settle differ-

ences without violence or destruction.

Maturity is patience. It is the willingness to pass up

immediate pleasure in favor of long-term gain.

Maturity is perseverance, the ability to sweat out a pro-

ject or a situation in spite of heavy opposition and dis-

couraging setbacks.

Maturity is the capacity to face unpleasantness and

frustration, discomfort and defeat, without complaint

or collapse.

Maturity is humility. It is being big enough to say, “I

was wrong.” And, when right, the mature person need

not experience the satisfaction of saying, “I told you

so.”

Maturity is the ability to make a decision and follow

through. The immature spend their lives exploring

endless possibilities and then do nothing.

Maturity means dependability, keeping one’s word and

coming through in a crisis. The immature are masters

of the alibi. They are conflicted and disorganized.

Their lives are a maze of broken promises, former

friends, unfinished business and good intentions that

never materialize.

???? ????

????

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These vintage pictures of vintage These vintage pictures of vintage These vintage pictures of vintage These vintage pictures of vintage

Sutliff Chevrolet were featured in Sutliff Chevrolet were featured in Sutliff Chevrolet were featured in Sutliff Chevrolet were featured in

the PAA Automotive Special Issue the PAA Automotive Special Issue the PAA Automotive Special Issue the PAA Automotive Special Issue

90th Anniversary 2009.90th Anniversary 2009.90th Anniversary 2009.90th Anniversary 2009.

SUTLIFF CHEVROLET SUTLIFF CHEVROLET SUTLIFF CHEVROLET SUTLIFF CHEVROLET

VETERANS DAY VETERANS DAY VETERANS DAY VETERANS DAY

COMMEMORATIONCOMMEMORATIONCOMMEMORATIONCOMMEMORATION

Sutliff Chevrolet once again honored all those who serve or have served in the Armed Forces of the United States with its annual Veterans Day Flag Rais-ing Ceremony, held Wednesday, November 11th. Re-marks and a prayer of remembrance were followed by recognition of Veterans in attendance and the raising of Sutliff’s giant American flag up the area’s tallest flagpole (140 feet), at our showroom located at 13th & Paxton Streets in Harrisburg. Dan Steele of WHP 580 was the emcee the event and the guest speaker was USN Captain Chris Vitt, Commanding Officer and the Naval Support Activity in Mechanics-burg and Philadelphia. Members of Cedar Cliff High School Junior ROTC acted as the Honor Guard for the

event. For more pictures, see page 16.

Members of the Progress Fire Company recently presented Sutliff Chevrolet with a plaque in appre-ciation for the use of our American Flag to honor their fallen fire fighters. The flag was raised over the Capitol Building in Harrisburg. (Above, John Hickey, Steve Simmers and John Weikle accepted

the plaque on behalf of the company.)

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Mildred Sarka, age 90,

(left) was one of many

veterans who joined

employees in the an-

nual Veterans Day flag

ceremony. Ms. Sarka

was a member of the

WAVES in WW II.